Galaxy A57 5G and Galaxy A37 5G

Samsung Galaxy A57 5G SM-A576B and Galaxy A37 5G SM-A376B

The Samsung Galaxy A57 5G and Galaxy A37 5G are smartphones designed for communication, photography, internet access, entertainment, and everyday mobile applications. Both devices feature touchscreen controls, USB Type-C charging, 5G connectivity, nano-SIM and supported eSIM functionality, fingerprint recognition, and Samsung account integration.

The smartphones provide access to Samsung and Google applications, including Camera, Gallery, Phone, Contacts, Samsung Wallet, SmartThings, Samsung Health, Samsung Notes, and Smart Switch. Their settings allow users to manage mobile networks, wireless connections, notifications, display preferences, security, privacy, battery usage, and device maintenance.

The Galaxy A57 5G and Galaxy A37 5G share many operating procedures, but certain camera functions, voice recording features, and support services differ by model.

Product Overview and Supported Models

Galaxy A57 5G Models

The Galaxy A57 5G is identified by the following model numbers:

• SM-A576B
• SM-A576B/DS

Galaxy A37 5G Models

The Galaxy A37 5G is identified by the following model numbers:

• SM-A376B
• SM-A376B/DS
• SM-A376E/DS

Features and Model Differences

Availability of certain features may vary by region, network carrier, model, or software version.

Parts and Components

Both smartphones contain built-in cameras, sensors, physical buttons, speakers, microphones, and antennas.

Galaxy A57 5G Parts

Galaxy A37 5G Parts

The Galaxy A37 5G includes a touchscreen, front and rear cameras, speakers, microphones, flash, Side button, Volume button, nano-SIM tray, USB Type-C connector, fingerprint sensor, GPS antenna, NFC antenna, main antenna, and air vent hole.

Its display sensor arrangement includes a light sensor.

Protecting Sensors and Antennas

To maintain normal device operation:

• Keep microphones, speakers, and receiver openings free from dust and foreign materials.
• Do not use sharp objects to remove materials from microphone or speaker openings.
• Avoid placing metallic stickers or metallic covers over antenna areas.
• Do not cover the air vent hole with stickers or protective accessories.
• Keep the proximity/light sensor area clear on the Galaxy A57 5G.
• Keep the light sensor area clear on the Galaxy A37 5G.

Covering antennas or sensors may affect connectivity, battery consumption, audio quality, or automatic device functions.

Side Button and Volume Button Functions

The physical buttons provide access to power controls, screen locking, screenshots, and configurable features.

Customizing the Side Button

1. Open Settings.
2. Tap Advanced features.
3. Select Side button.
4. Choose the desired action for double pressing or long pressing.

What’s Included and Compatible Accessories

Package contents may vary according to the country, carrier, and product configuration.

The Galaxy A57 5G and Galaxy A37 5G support charging through a USB Type-C cable.

The supplied USB cable supports charging up to 3 A. For optimal charging performance, Samsung recommends an official Samsung 45 W charger and a cable compatible with the device, purchased separately.

For environmental reasons, a charger is generally not included, although one may be supplied in certain regions.

Accessory Compatibility

• Samsung-approved accessories are recommended.
• Accessories intended for one device may not work with another.
• USB Type-C headphones supporting digital audio output can be used.
• Some headphones using different audio output methods may be incompatible.
• Optional accessories can be purchased through Samsung retailers.
• Unapproved accessories may cause operational problems or malfunctions.

Before First Use

The battery should be charged before using the smartphone for the first time or after an extended period without use.

Before beginning setup:

1. Charge the device using a compatible USB Type-C cable and charger.
2. Prepare a nano-SIM card or compatible eSIM supplied by the mobile carrier.
3. Have Wi-Fi network information available for initial setup.
4. Prepare Samsung and Google account credentials if those accounts will be used.
5. Follow the instructions displayed when the device is first powered on.

Some features may not be available during initial setup without a Wi-Fi connection.

Charging the Battery

Both devices support wired battery charging through the USB Type-C multipurpose jack.

How to Charge the Phone

1. Connect the USB cable to the USB power adapter.
2. Insert the USB Type-C connector into the phone’s multipurpose jack.
3. Connect the power adapter to a suitable electrical outlet.
4. Allow the battery to charge.
5. Disconnect the charger after charging is complete.

Fast Charging

The devices support compatible fast and super fast charging equipment.

To check the charging connection:

1. Open Settings.
2. Tap Battery.
3. Check the charging status.

If fast charging is not functioning:

1. Open Settings.
2. Tap Battery → Charging settings.
3. Check that the required charging feature is turned on.
4. Confirm that the USB cable and power adapter are connected correctly.

Charging can be quicker when the phone or its screen is turned off.

Charging Another Device

The Galaxy A57 5G and Galaxy A37 5G can use their batteries to charge another compatible mobile device through a USB cable.

1. Connect the two devices using the phone’s USB cable.
2. Use a USB connector if required by the receiving device.
3. Wait for the charging indicator to appear on the other device.
4. Disconnect the devices when charging is finished.

If an application selection window appears on the phone, do not select an application from that window. The window is intended for data transfer.

Charging Precautions

• Use compatible, Samsung-approved charging equipment.
• Do not connect the charger improperly.
• Do not charge the device while the USB Type-C port is wet.
• Dry the charging connector thoroughly before connecting a cable.
• Avoid using damaged cables or malfunctioning chargers.
• Disconnect the charger from the electrical outlet when it is not being used.
• If the battery is completely discharged, allow it to charge for several minutes before turning on the phone.
• Charging through a computer may be slower than charging through a power adapter.
• Using the phone while charging can increase charging time.

The phone and charger may become warm during charging. If the battery temperature becomes excessive, charging may slow or stop.

Reducing Battery Consumption

The following settings can help reduce battery usage:

1. Turn on Power saving mode.
2. Close applications that are not needed.
3. Turn off Bluetooth when it is not being used.
4. Disable unnecessary application syncing.
5. Reduce screen brightness.
6. Shorten the screen timeout period.
7. Turn off the screen when the device is not in use.
8. Use Device care to optimize battery and system activity.

Battery Protection Settings

Open Settings → Battery to manage:

Battery information may include manufacturing date, first-use date, full charge/discharge cycles, and measured battery health.

Nano-SIM Card Installation

The Galaxy A57 5G and Galaxy A37 5G support nano-SIM cards.

Some models have trays designed for one nano-SIM card, while others support two.

How to Insert a Nano-SIM Card

1. Locate the nano-SIM card tray.
2. Insert the SIM ejection pin into the tray’s release hole.
3. Push gently until the tray loosens.
4. Pull the tray out carefully.
5. Place the nano-SIM card in the tray with its gold-colored contacts facing upward.
6. Press the card gently into the tray to secure it.
7. Insert the tray completely into the phone.

Important SIM Installation Precautions

• Use only nano-SIM cards.
• Insert the ejection pin perpendicular to the tray hole.
• Make sure the SIM card is securely positioned.
• Keep the tray dry before reinserting it.
• Insert the tray fully to help prevent liquid entry.
• Protect the SIM card against loss or unauthorized use.

eSIM Installation and Dual SIM Settings

An eSIM is a digital SIM embedded in the device.

Depending on the region, carrier, and model, the phone can use an eSIM instead of a physical nano-SIM card or combine supported SIM configurations.

How to Add an eSIM

1. Open Settings.
2. Tap Connections.
3. Select SIM manager.
4. Tap Add eSIM.
5. Follow the instructions displayed on the screen.

How to Add an eSIM Using a QR Code

1. Open Settings → Connections → SIM manager.
2. Tap Add eSIM.
3. Select Scan QR code.
4. Scan the QR code supplied by the mobile carrier.
5. Complete the activation process.

Dual SIM Management

On supported dual SIM models, open Settings → Connections → SIM manager.

Using a physical SIM with an eSIM, or two eSIMs, may reduce data transfer speeds in certain locations.

Turning the Phone On, Off, and Restarting

How to Turn On the Phone

Press and hold the Side button for several seconds.

The phone starts and displays its startup screen.

How to Turn Off the Phone

1. Press and hold the Side button and Volume Down button simultaneously.
2. When the power menu appears, tap Power off.
3. Tap Power off again to confirm.

Alternatively, open the quick settings panel and select the power icon.

How to Restart the Phone

1. Open the power menu.
2. Tap Restart.
3. Tap Restart again to confirm.

How to Force Restart an Unresponsive Phone

If the smartphone freezes or stops responding:

1. Press and hold the Side button and Volume Down button together.
2. Continue holding both buttons for more than seven seconds.
3. Release the buttons when the phone restarts.

Setting the Side Button to Open the Power Menu

1. Open Settings → Advanced features → Side button.
2. Open the long-press settings.
3. Select Power off menu.

Initial Phone Setup

When the device is turned on for the first time or after a factory reset, the setup assistant appears.

Follow the displayed instructions to configure the phone.

Connecting to Wi-Fi During Setup

1. Open Settings → Connections → Wi-Fi.
2. Turn Wi-Fi on.
3. Select an available wireless network.
4. Enter the network password if required.
5. Wait for the connection to complete.

Setting Up a Samsung Account

A Samsung account provides access to Samsung services across compatible devices.

1. Open Settings.
2. Tap Sign in to your Galaxy.
3. Sign in with an existing Samsung account.

To create an account, select the account creation option on the sign-in screen.

An account can also be added through:

Settings → Accounts and backup → Manage accounts → Add account → Samsung account

Recovering Samsung Account Credentials

On the Samsung account sign-in screen, select Forgot ID or Forgot password and follow the recovery instructions.

Signing Out of a Samsung Account

1. Open Settings → Accounts and backup → Manage accounts.
2. Select Samsung account → My profile.
3. Tap Sign out.
4. Confirm the action.
5. Enter the account password if prompted.

Signing out also removes associated data, such as synchronized contacts and events, from the phone.

Transferring Data with Samsung Smart Switch

Samsung Smart Switch transfers supported data from a previous device.

Transfers can be performed using a USB cable, wirelessly, through external storage, or with a computer.

How to Start Smart Switch

1. Open Settings.
2. Tap Accounts and backup.
3. Select Transfer data for device setup.
4. Follow the on-screen instructions.
5. Choose the available transfer method.
6. Complete the data transfer process.

Checking Transferred Data

After a transfer, open the Smart Switch options and select Transfer result to review the transferred information.

For detailed compatibility information, visit www.samsung.com/smartswitch.

Touchscreen and Navigation Controls

The smartphones support touch gestures for opening applications, selecting items, scrolling, and changing views.

Basic Touchscreen Gestures

Navigation Bar Buttons

The standard navigation bar includes three buttons.

Touching and holding the Home button can open Circle to Search.

Switching to Gesture Navigation

1. Open Settings.
2. Tap Display → Navigation bar.
3. Select Swipe gestures.

The phone then uses the selected gesture navigation system.

Home Screen and Apps Screen

The Home screen provides access to widgets, application shortcuts, and frequently used features.

The Apps screen displays installed applications.

Opening the Apps Screen

Swipe upward on the Home screen.

To return to the Home screen, swipe upward or downward on the Apps screen, or use the Home button.

Customizing the Home Screen

1. Touch and hold an empty area of the Home screen.
2. Choose a customization option.

Available options include:

• Wallpaper and style
• Themes
• Widgets
• Home screen settings
• Home screen panel management

Adding a Widget

1. Touch and hold an empty area on the Home screen.
2. Tap Widgets.
3. Select the required widget.
4. Tap Add.

Creating an App Folder

1. Touch and hold an application icon.
2. Drag it over another application.
3. Release the icon to create a folder.
4. Enter a folder name.

Enabling Edge Panels

1. Open Settings → Display.
2. Turn on Edge panels.
3. Drag the Edge panel handle toward the center of the display.

Edge panels provide access to selected applications and features.

Lock Screen and Screen Security

The screen can lock automatically after a configured period or when the Side button is pressed.

Changing the Screen Lock Method

1. Open Settings.
2. Tap Lock screen and AOD.
3. Select Screen lock and biometrics.
4. Choose the preferred screen lock method.

Available protection methods include a pattern, PIN, password, and supported biometric authentication.

Always On Display

Always On Display can show information such as the clock and notification indicators while the main screen is off.

To configure it:

1. Open Settings → Lock screen and AOD.
2. Tap Always On Display.
3. Configure the available display options.

To disable the feature, turn off the Always On Display switch.

Extend Unlock

Extend Unlock can keep the phone unlocked when specified trusted locations or devices are detected.

Open Settings → Lock screen and AOD → Extend Unlock and follow the on-screen instructions.

After four hours without use or after powering on the phone, the preset PIN, pattern, or password must be entered.

Notification Panel and Quick Settings

Opening the Notification Panel

Swipe downward from the top of the screen, excluding the top-right quick settings area.

The notification panel displays alerts, messages, and other application notifications.

Swipe upward to close the panel.

Opening Quick Settings

Swipe downward from the top-right side of the screen.

The quick settings panel provides direct controls for supported functions such as Wi-Fi and Bluetooth.

To change a quick setting, tap its button.

To access additional configuration options, touch and hold the corresponding button.

Common Status Bar Indicators

Indicator appearance may vary by carrier or model.

Taking Screenshots and Recording the Screen

Capturing a Screenshot with Buttons

Press the Side button and Volume Down button simultaneously.

The screenshot is saved in Gallery.

Capturing a Screenshot with a Palm Swipe

1. Open Settings → Advanced features → Motions and gestures.
2. Turn on Palm swipe to capture.
3. Swipe the side of the hand across the screen.

This feature may not work in some applications.

Recording the Screen

1. Open the quick settings panel.
2. Expand the available controls.
3. Tap Screen recorder.
4. Configure the recording options.
5. Tap Start recording.
6. Wait for the countdown.
7. Tap Stop when recording is complete.

The recording can be viewed in Gallery.

Phone Calls and Contacts

Making a Phone Call

1. Open the Phone application.
2. Select Keypad.
3. Enter the phone number.
4. Tap the voice call button.

Answering an Incoming Call

Drag the answer icon outside the displayed circle.

Rejecting an Incoming Call

Drag the decline icon outside the circle.

A predefined message can also be selected when rejecting a call.

Blocking a Phone Number

1. Open Phone.
2. Open the additional options menu.
3. Select Settings → Block numbers.
4. Add the number or contact to the blocked list.

Creating a Contact

1. Open Contacts.
2. Tap the create contact button.
3. Choose the contact storage location.
4. Enter the contact details.
5. Tap Save.

Importing Contacts

Open Contacts → Settings → Import contacts and follow the displayed instructions.

Merging Duplicate Contacts

1. Open Contacts → Settings.
2. Select Merge duplicate contacts.
3. Choose the duplicate entries.
4. Tap Merge.

Camera Overview and Controls

Both the Galaxy A57 5G and Galaxy A37 5G include front and rear cameras with multiple shooting modes.

The Camera application supports photographs, videos, portrait photography, night photography, panoramas, and additional modes.

How to Open the Camera

Use one of the following methods:

• Open the Camera application.
• Press the Side button twice when configured to launch Camera.
• Drag the Camera shortcut on the Lock screen.

How to Take a Picture

1. Open Camera.
2. Select PHOTO.
3. Point the camera at the subject.
4. Tap the subject on the preview screen to focus.
5. Adjust brightness if required.
6. Tap the shutter button.

Camera Controls

Changing Camera Zoom

Use the zoom controls on the preview screen.

The zoom level can also be adjusted by pinching or spreading two fingers on the display.

Taking Selfies

1. Open Camera.
2. Switch to the front camera.
3. Position the face within the preview.
4. Tap the shutter button.

A wider selfie view can be selected when available.

Camera Shooting Modes

The Camera application provides different modes for photography and video recording.

Portrait Mode

1. Open Camera.
2. Select PORTRAIT.
3. Adjust the available background effect.
4. Wait for the Ready message.
5. Capture the photograph.

On the Galaxy A57 5G, background effects can be selected and their intensity adjusted.

On the Galaxy A37 5G, the background blur adjustment bar controls blur intensity.

Night Mode

1. Open Camera.
2. Select MORE → NIGHT.
3. Hold the device steady.
4. Tap the shutter button.
5. Keep the phone steady until the image is captured.

Pro Mode

1. Open Camera.
2. Select MORE → PRO.
3. Adjust the required manual settings, including supported exposure and ISO options.
4. Capture the photograph.

Pro Video Mode

1. Open Camera.
2. Select MORE → PRO VIDEO.
3. Adjust the available recording settings.
4. Start recording.

Macro Mode

Open Camera → MORE → MACRO to photograph subjects at close range.

Panorama Mode

1. Open Camera.
2. Select MORE → PANORAMA.
3. Tap the shutter button.
4. Move the device slowly in one direction.
5. Keep the scene within the on-screen frame.
6. Tap Done to finish.

Slow Motion Video

1. Open Camera → MORE → SLOW MOTION.
2. Start recording.
3. Stop the recording when finished.
4. Open the recorded video.
5. Use the video editor to adjust the slow-motion section.

Super Slow-mo — Galaxy A37 5G

The Galaxy A37 5G supports a Super Slow-mo shooting mode.

1. Open Camera → MORE → SUPER SLOW-MO.
2. Start recording.
3. Open the captured video.
4. Adjust the super slow-motion portion using the editing controls.

Adequate lighting is recommended.

Hyperlapse Mode

1. Open Camera → MORE → HYPERLAPSE.
2. Select a recording speed.
3. Start recording.
4. Stop when the recording is complete.

The camera also includes night hyperlapse options for certain shooting conditions.

Scanning Documents

1. Open Camera.
2. Select PHOTO.
3. Point the camera at a document.
4. Tap the document scanning icon when it appears.
5. Save the scan.

Camera Settings and Video Features

Open Camera → Quick controls → Settings to configure photography and recording options.

Photography Settings

Video Recording Features

The devices support:

• Video stabilization
• Automatic frame rate adjustment in supported conditions
• Super steady recording
• Auto framing
• High efficiency video format
• Compatible external storage recording
• Supported 360 audio recording using compatible Bluetooth headphones

Auto Framing

Auto framing automatically adjusts the shooting angle and zoom based on people recognized in the frame.

To enable it:

1. Open Camera.
2. Select VIDEO.
3. Open Quick controls.
4. Turn on Auto framing.
5. Start recording.

Super Steady Video

To reduce camera shaking:

1. Open Camera.
2. Select VIDEO.
3. Turn on Super steady.
4. Begin recording.

Gallery and Media Management

The Gallery application stores and organizes photographs and videos.

Viewing Photos

1. Open Gallery.
2. Select a photograph.
3. Swipe left or right to move between files.

Editing and Remastering Photos

1. Open Gallery.
2. Select a photograph.
3. Swipe upward.
4. Tap Remaster.
5. Review the comparison.
6. Save the edited image.

Extracting Objects from Images

1. Open an image or paused video in Gallery.
2. Touch and hold the object to extract.
3. Select an available action.

Extracted content can be copied, saved, or used with other supported features.

Creating Albums

Open Gallery → Albums → Create and choose the required album type.

Available options include ordinary albums, auto albums, groups, shared albums, and shared family albums.

Restoring Deleted Photos

1. Open Gallery.
2. Select Menu → Recycle bin.
3. Tap Select.
4. Choose the files.
5. Tap Restore.

Deleted files remain in the recycle bin temporarily before permanent deletion.

Wi-Fi and Internet Connection

How to Connect to Wi-Fi

1. Open Settings → Connections → Wi-Fi.
2. Turn Wi-Fi on.
3. Select a wireless network.
4. Enter the password if required.
5. Wait for the connection.

Wi-Fi Connection Troubleshooting

If the phone cannot connect:

1. Turn Wi-Fi off and on again.
2. Restart the wireless router if necessary.
3. Attempt the connection again.

Wi-Fi Direct

Wi-Fi Direct connects supported devices directly without a conventional wireless access point.

1. Open Settings → Connections → Wi-Fi.
2. Turn Wi-Fi on.
3. Open the additional options menu.
4. Select Wi-Fi Direct.
5. Choose a detected device.
6. Accept the connection request.

Bluetooth Connection and Pairing

Bluetooth supports wireless communication with compatible accessories and devices.

How to Pair a Bluetooth Device

1. Open Settings → Connections → Bluetooth.
2. Turn Bluetooth on.
3. Put the other device into pairing mode.
4. Select the device from the detected list.
5. Accept the pairing request.

Removing a Bluetooth Pairing

1. Open Bluetooth settings.
2. Tap the settings icon beside the paired device.
3. Select Unpair.

Bluetooth Precautions

Use Bluetooth with trusted devices and avoid transferring sensitive information to unknown devices.

Connection quality may decrease because of obstacles or incompatible accessories.

Mobile Hotspot and Data Sharing

The phone can share its mobile data connection with compatible devices.

How to Turn On Mobile Hotspot

1. Open Settings → Connections.
2. Tap Mobile Hotspot and Tethering.
3. Select Mobile Hotspot.
4. Turn the feature on.
5. Configure the network name and password if required.

Connecting Another Device

1. Open the Wi-Fi settings on the receiving device.
2. Find the Galaxy phone’s hotspot name.
3. Select it.
4. Enter the hotspot password.

A QR code can also be used for supported connections.

If the hotspot is not detected, set the hotspot band to 2.4 GHz and disable Hidden network.

Data Saver

To limit background mobile data usage, open:

Settings → Connections → Data usage → Data saver

Turn Data saver on.

NFC and Contactless Payments

NFC allows the phone to communicate with nearby compatible NFC tags and payment terminals.

How to Enable NFC

1. Open Settings → Connections.
2. Turn on NFC and contactless payments.

Using NFC Tags

1. Turn on NFC.
2. Unlock the phone.
3. Position the NFC antenna area near a compatible tag.
4. Read the displayed information.

Contactless Payments

A supported mobile payment service must be registered before making payments.

To configure the preferred payment application:

Settings → Connections → NFC and contactless payments → Default wallet app

Samsung Wallet

Samsung Wallet can store supported payment cards, digital keys, tickets, and other compatible information.

Setting Up Samsung Wallet

1. Open Wallet.
2. Sign in to a Samsung account.
3. Accept the applicable terms.
4. Register a fingerprint and payment PIN.
5. Follow the on-screen instructions.

Making a Payment

1. Open Samsung Wallet.
2. Select a registered payment card.
3. Verify identity with the configured fingerprint or PIN.
4. Hold the back of the phone near a compatible payment terminal.

Digital Car Keys

Samsung Wallet can store compatible vehicle digital keys.

For supported vehicles:

1. Begin digital key registration using the vehicle manufacturer’s application or instructions.
2. Follow the registration process on the vehicle and phone.
3. Complete authentication.

An NFC digital key can be used by placing the phone’s NFC antenna area near the compatible vehicle reader.

Availability depends on the vehicle, region, and model.

Quick Share and Wireless Content Sharing

Quick Share transfers supported files to nearby devices.

How to Share a Photo

1. Open Gallery.
2. Select an image.
3. Tap Share.
4. Select Quick Share.
5. Choose the receiving device.
6. Accept the transfer on the receiving device.

Controlling Quick Share Visibility

Open:

Settings → Connected devices → Quick Share → Who can share with you

Available options include:

• No one
• Your devices
• Contacts
• Everyone

Smart View Screen Mirroring

Smart View displays phone content on compatible televisions and monitors.

1. Open the quick settings panel.
2. Tap Smart View.
3. Select the compatible display.

Samsung and Google Applications

The smartphones include or support various applications for communication, organization, entertainment, and device management.

Some applications and functions may vary by model, software version, region, or network carrier.

Samsung Notes and Voice Recorder

Creating a Note

1. Open Samsung Notes.
2. Tap the create note button.
3. Enter the required content.
4. Tap Back to save the note.

Syncing Notes

Open Samsung Notes → Settings and turn on Sync with Samsung Cloud.

Recording Audio

1. Open Voice Recorder.
2. Tap Record.
3. Speak into the microphone.
4. Tap Stop.
5. Enter a file name.
6. Tap Save.

Voice Recording Transcription — Galaxy A57 5G

The Galaxy A57 5G supports converting voice recordings into text.

1. Open Voice Recorder.
2. Select a recording.
3. Open additional options.
4. Tap Transcribe into text.
5. Start transcription.
6. Save the resulting text.

The converted text can also be edited.

Multi Window and One-Handed Mode

Using Split Screen

1. Open the recent applications screen.
2. Tap an application’s icon.
3. Select Open in split screen view.
4. Choose the second application.

Using Pop-Up View

1. Open recent applications.
2. Tap the selected application’s icon.
3. Choose Open in pop-up view.

Configuring Multi Window Gestures

Open Settings → Advanced features → Multi window and turn on the preferred split-screen or pop-up gesture.

One-Handed Mode

Open Settings → Advanced features → One-handed mode to configure supported one-handed operation.

Display and Sound Settings

Display Settings

Open Settings → Display.

Motion Smoothness

1. Open Settings → Display → Motion smoothness.
2. Choose the required option.

Available options include Adaptive and Standard.

Adaptive supports smoother scrolling by adjusting the refresh rate. Standard uses a standard refresh rate to conserve battery power.

Screen Color Settings

Open Settings → Display → Screen mode.

Select Vivid or Natural.

Vivid mode also allows color balance adjustments.

Sounds and Vibration

Open Settings → Sounds and vibration to configure:

• Sound, Vibrate, and Mute modes
• Ringtones
• Notification sounds
• System sounds
• Volume
• Call vibration
• Notification vibration
• Dolby Atmos
• Equalizer
• Separate app sound

Face Recognition and Fingerprint Setup

Setting Up Face Recognition

1. Open Settings → Security and privacy.
2. Select Screen lock and biometrics → Face recognition.
3. Set a secure screen lock method.
4. Follow the displayed instructions.
5. Position the face inside the registration frame.
6. Complete registration.

Face recognition is less secure than a pattern, PIN, or password.

Setting Up Fingerprint Recognition

1. Open Settings → Security and privacy.
2. Tap Screen lock and biometrics → Fingerprints.
3. Follow the instructions to register a fingerprint.

For better recognition:

• Keep the finger and sensor area clean and dry.
• Avoid using a damaged screen protector.
• Place the finger over the on-screen sensor area.
• Register fingers commonly used to unlock the phone.

Removing a Fingerprint

Open the Fingerprints settings, select a registered fingerprint, and tap Remove.

Security and Privacy Features

Security and Privacy Settings

Open Settings → Security and privacy.

Available features include:

Secure Folder Setup

1. Open Settings.
2. Tap Security and privacy → More security settings → Secure Folder.
3. Follow the setup instructions.
4. Set the required protection method.

Secure Folder keeps selected applications and files in a protected area.

Moving Files into Secure Folder

1. Open Secure Folder.
2. Tap Add files.
3. Choose the files.
4. Tap Done.
5. Select Move or Copy.

Secure Folder Precautions

Keep a separate backup of important files stored in Secure Folder.

Modifying operating system software may cause Secure Folder to become locked and inaccessible.

Samsung Pass

Samsung Pass stores supported credentials and information for use with compatible applications and websites.

To set it up, open:

Settings → Security and privacy → More security settings → Passwords, passkeys, and autofill → Samsung Pass

Safety and Emergency Settings

Open Settings → Safety and emergency.

Available settings include:

• Medical information
• Emergency contacts
• Emergency SOS
• Emergency sharing
• Emergency Location Service
• Wireless emergency alerts
• Earthquake alerts
• Unknown tracker alerts

Accessing Emergency Calls

1. Press and hold the Side button and Volume Down button.
2. Select Emergency call.

Emergency functions can also be accessed through the power menu.

Backing Up and Restoring Data

Samsung Cloud Backup

1. Open Settings → Accounts and backup.
2. Select Back up data under Samsung Cloud.
3. Choose the items to back up.
4. Tap Back up now.
5. Tap Done when the process finishes.

Restoring Data

1. Open Settings → Accounts and backup.
2. Tap Restore data.
3. Select the backup device.
4. Choose the items to restore.
5. Tap Restore.

Not all device data is included in every backup.

Software Updates

Software updates provide device improvements and security maintenance.

How to Check for Updates

1. Open Settings.
2. Tap Software update.
3. Select Check for updates.
4. Follow the instructions if an update is available.

To configure automatic downloading, open the additional options menu in Software update and select Auto download.

Emergency security updates may be installed automatically to address certain security threats.

Device Maintenance and Storage Management

Device Care

Open Settings → Device care.

Freeing Storage Space

1. Open Settings → Device care → Storage.
2. Review the available storage.
3. Check for unnecessary, duplicate, or unused files.
4. Delete files that are no longer required.

Automatic Optimization

Device care can perform automatic optimization and restart the phone when configured conditions are met.

Running Diagnostics

Open Device care and select Diagnostics to access supported tests through Samsung Members.

Accessibility Features

Open Settings → Accessibility to configure accessibility options.

Water and Dust Resistance

The Galaxy A57 5G and Galaxy A37 5G have an IP68 water and dust resistance rating.

The devices were tested under IEC 60529 conditions.

IP68 Test Conditions

Maintaining Water Resistance

• Do not expose the phone to swimming pool water or seawater.
• Avoid high-pressure water.
• Do not use the phone in saunas or steam rooms.
• Dry the device after water exposure.
• Do not connect charging accessories while the USB port is wet.
• Avoid exposing the phone to soaps, oils, perfumes, cosmetics, or other contaminating liquids.
• Be aware that impacts and ordinary wear may reduce water resistance.

Water and dust resistance is not permanent and may decrease over time.

Overheating and Temperature Protection

The phone may become warm when charging, running demanding applications, downloading large files, recording video, or using several applications simultaneously.

Recommended Operating Temperature

0°C to 35°C

Using the phone outside this temperature range may damage the device or reduce battery lifespan.

What to Do if the Phone Overheats

1. Disconnect the charger if charging.
2. Close active applications.
3. Allow the phone to cool.
4. Reduce display brightness.
5. Turn off unnecessary Wi-Fi, GPS, and Bluetooth functions.
6. Avoid using the phone in direct sunlight.
7. Restart the device if application conflicts are suspected.

If overheating continues, contact a Samsung Service Centre or an authorized service centre.

Overheating Warnings

When the device becomes too hot, the phone may:

• Reduce screen brightness.
• Reduce refresh rate and performance.
• Slow or stop charging.
• Close running applications.
• Restrict functions temporarily.
• Display a temperature warning.
• Turn off if the temperature continues rising.

Factory Reset Instructions

A factory reset can be used when other troubleshooting methods do not resolve serious software problems.

Warning: A factory reset deletes stored data. Important information should be backed up first.

How to Factory Reset the Phone

1. Open Settings.
2. Tap General management.
3. Select Reset.
4. Tap Factory data reset.
5. Select Reset.
6. Tap Delete all to confirm.

The phone performs the reset and returns to its initial setup state.

Troubleshooting Guide

The following troubleshooting procedures address common device errors and operational problems.

Troubleshooting Table

Phone Will Not Turn On

When the battery is fully discharged, the smartphone may not turn on.

Connect a compatible charger and allow the battery to charge before attempting startup.

Touchscreen Is Not Responding

Touch recognition may be affected by:

• Screen protectors
• Gloves
• Dirty hands
• Moisture
• Sharp objects
• Temporary software problems

Restart the phone and make sure the software is updated.

If the screen is scratched or physically damaged, seek authorized repair.

Phone Keeps Freezing

1. Close active applications when possible.
2. Restart the phone.
3. If the device does not respond, hold the Side button and Volume Down button for more than seven seconds.
4. If the problem continues, consider a factory reset after backing up important data.

Calls Are Not Connecting

Check that the correct mobile network is available.

Verify that call barring is not enabled for the relevant incoming or outgoing numbers.

Microphone Is Not Working During Calls

1. Make sure the built-in microphone is not covered.
2. Position the microphone near the mouth.
3. If headphones are being used, confirm that they are connected correctly.

Camera Cannot Open

1. Check the remaining battery charge.
2. Charge the phone if necessary.
3. Free storage space by deleting or transferring files.
4. Restart the device.
5. Contact authorized Samsung support if the problem continues.

Bluetooth Devices Will Not Connect

1. Make sure the other device is discoverable.
2. Keep the devices within the documented maximum Bluetooth range of 10 m.
3. Turn Bluetooth off and on again.
4. If needed, open Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings.
5. Tap Reset settings.

Resetting Wi-Fi and Bluetooth settings may remove registered connection information.

Phone Does Not Connect to a Computer

• Use a compatible USB cable.
• Check that the required computer drivers are installed.
• Update the computer drivers if necessary.

Battery Drains Faster Than Before

Battery operating time can decrease because of:

• Very high or low temperatures
• GPS activity
• Internet usage
• Gaming
• Background applications
• Battery aging

The battery is a consumable component, and its useful charge can decrease over time.

Multimedia Files Do Not Play

If a media file cannot be opened:

1. Check available storage.
2. Verify that the file format is supported.
3. Check whether the file is protected by Digital Rights Management.
4. Confirm that the required license or key is available.
5. Use a compatible media application when necessary.

Phone Cannot Find Its Location

GPS reception can be reduced indoors and in locations where satellite signals are obstructed.

Enable Wi-Fi or mobile network location assistance where applicable.

Unusual Rattling Sound

A slight rattling sound may occur in devices with optical image stabilization or autofocus components.

This can result from normal movement of internal camera components.

Replacement Parts and Authorized Repairs

The internal battery is not intended for user removal.

Battery servicing and replacement must be performed by an authorized service centre.

Battery Removal Safety

Do not attempt to remove the internal battery manually.

Incorrect battery removal can cause:

• Battery damage
• Device damage
• Personal injury
• Unsafe operating conditions

For battery removal information, visit www.samsung.com/global/ecodesign_energy.

Customer Support Information

Samsung provides customer assistance, diagnostics, and authorized repair services.

Remote Management — Galaxy A37 5G

The Galaxy A37 5G includes a Remote management option for supported technical assistance.

Open Settings → Remote management to access this function.

Frequently Asked Questions

1. How do I turn on the Samsung Galaxy A57 5G or Galaxy A37 5G?

Press and hold the Side button for several seconds. If the battery is completely discharged, charge the phone before turning it on.

2. How do I insert a SIM card into the Galaxy A57 5G or Galaxy A37 5G?

Insert the SIM ejection pin into the tray release hole, pull out the tray, place the nano-SIM card with its gold contacts facing upward, and reinsert the tray completely. Make sure the tray is dry and the card is secured before closing it.

3. Do the Galaxy A57 5G and Galaxy A37 5G support eSIM?

Both models provide eSIM setup instructions. Availability depends on the region, network carrier, and model. To activate an eSIM, open Settings → Connections → SIM manager → Add eSIM.

4. How do I force restart a frozen Galaxy A57 5G or Galaxy A37 5G?

Press and hold the Side button and Volume Down button simultaneously for more than seven seconds until the device restarts.

5. Are the Galaxy A57 5G and Galaxy A37 5G waterproof?

Both phones have an IP68 water and dust resistance rating based on testing in fresh water at a depth of 1.5 m for 30 minutes under specified conditions. They should not be exposed to high-pressure water, seawater, or swimming pool water. Water resistance can decrease with wear or damage.

6. How do I take a screenshot on the Galaxy A57 5G or Galaxy A37 5G?

Press the Side button and Volume Down button at the same time. The screenshot is saved in Gallery. Palm swipe capture is another option when enabled under Settings → Advanced features → Motions and gestures.

7. How do I factory reset the Galaxy A57 5G or Galaxy A37 5G?

Open Settings → General management → Reset → Factory data reset. Select Reset, then Delete all. Back up important information before proceeding because the reset deletes stored data.

8. How do I fix a Galaxy A57 5G or Galaxy A37 5G that is not charging?

Check that the charging cable and power adapter are connected properly. Use compatible charging equipment, keep the USB Type-C port dry, and allow a fully depleted battery time to charge. If the problem continues, take the device and charger to a Samsung Service Centre or an authorized service centre.