TSSTTVPZDS Oven with Pizza Drawer

Oster Convection Oven with Pizza Drawer

The Oster Convection Oven with Pizza Drawer TSSTTVPZDS is a household countertop cooking appliance designed for baking, broiling, toasting, warming, and Turbo Convection Heat cooking. It features a dedicated lower pizza drawer that accommodates pizzas up to 12 inches, along with foods such as bruschetta, appetizers, and quesadillas.

The upper oven includes a removable wire rack, a baking pan that also serves as a cookie sheet, easy-clean interior walls, and a tempered glass door. The lower pizza drawer includes a removable pizza tray with folding handles for inserting and removing food.

Three rotary knobs control the oven’s temperature, cooking function, and timer. The mechanical timer supports cooking periods of up to 60 minutes and automatically switches the appliance off when the selected time finishes. A separate Stay On setting allows continuous operation until the timer is manually switched off.

The Turbo Convection Heat function uses a built-in fan to circulate hot air inside the upper oven, helping food cook faster and more evenly. The adjustable broiling function supports different temperatures, including 150°F for melting cheese and 400°F for cooking fish.

The pizza drawer has a dedicated Pizza setting that automatically selects the appropriate cooking temperature. While the pizza drawer is operating, the upper oven’s heating elements remain off because of the appliance’s power limitations.

The TSSTTVPZDS is designed for household use with a 120V AC electrical outlet. Correct rack positioning, adequate ventilation, timer adjustments, and regular cleaning are important for safe operation and consistent cooking results.

Technical Specifications

The actual cooking temperature and time depend on the selected function and the food being prepared. The Pizza function uses its own preset temperature, while the upper oven functions use the Temperature Control knob.

Parts and Components

The Oster TSSTTVPZDS has 12 main components identified in the product diagram.

Temperature Control Knob

The Temperature Control knob adjusts the heat level used by the oven’s cooking functions.

The temperature should be selected according to the food being prepared and the required cooking method.

For Toast, the recommended temperature setting is 450°F / TOAST.

During Pizza operation, the pizza drawer automatically selects its preset cooking temperature.

Function Selector Knob

The Function Selector knob determines the cooking mode.

Available settings include:

• Toast/Bake
• Broil
• Warm
• Turbo
• Pizza

Each function operates the appliance according to its intended cooking method.

Timer Control Knob

The mechanical timer controls cooking time and the automatic shut-off function.

It can be set for up to 60 minutes.

When the selected cooking time finishes, a bell sounds and the oven switches off automatically.

For cooking periods shorter than 20 minutes, the timer must first be turned past the 20-minute mark and then returned to the required time.

The timer also includes a Stay On setting that allows continued operation until manually switched off.

Upper Removable Crumb Tray

The upper crumb tray collects fallen food particles from the main oven.

It can be removed for cleaning.

The crumb tray must be emptied after each use to prevent food accumulation.

Removable Wire/Broil Rack

The wire rack supports food and cooking accessories.

It can be positioned in either the upper or lower rack guide.

Rack placement depends on the food’s size and the desired browning.

The rack must not be placed in the lowest position while broiling.

Tempered Glass Door

The glass door allows food inside the upper oven to be monitored during cooking.

The door must be inspected for chips, cracks, or other damage.

A countertop oven with damaged door glass must not be operated.

Baking Pan and Cookie Sheet

The supplied pan can be used for baking and as a cookie sheet.

During baking, the pan can be positioned on top of the wire rack.

During grilling or broiling, the pan can be placed in the guide rails below the rack to collect drippings, subject to the rack-position restrictions.

Easy-Clean Interior Walls

The upper oven has interior walls designed for easier cleaning.

The surfaces should be wiped with a damp cloth and mild, soapy water after the appliance has cooled.

Removable Pizza Tray

The pizza tray holds pizza and other suitable foods inside the lower drawer.

It can be removed from the appliance using its folding handles.

The tray must be placed on a clean, flat surface when food is being arranged.

Pizza must remain centered and must not extend beyond the tray edges.

Folding Pizza Tray Handles

The pizza tray has two folding handles.

The handles are extended to insert or remove the tray from the pizza drawer.

During pizza cooking, the handles must remain extended.

Only the pizza tray handles are identified as cool to the touch while the drawer is operating.

Dedicated Pizza Drawer

The lower pizza drawer is designed for pizzas up to 12 inches.

It can also be used for bruschetta, appetizers, quesadillas, and similar foods.

The Pizza function automatically selects the drawer’s cooking temperature.

The upper oven does not heat while the pizza drawer operates.

Lower Removable Crumb Tray

The lower crumb tray collects food particles inside the pizza drawer.

It can be pulled out for cleaning and must be emptied after each use.

Control Knobs and Cooking Modes

The Oster Convection Oven with Pizza Drawer uses three rotary control knobs.

Control Knob Guide

Cooking Function Overview

Mechanical Timer Operation

The Timer Control knob must be properly engaged for a timed cooking cycle to begin.

For settings under 20 minutes, turning the dial past 20 minutes and then back to the required time is necessary.

Important Safety Instructions

The Oster Convection Oven with Pizza Drawer generates high temperatures during operation. Incorrect handling can cause burns, fire, electric shock, or personal injury.

General Safety Precautions

1. All operating instructions must be read before using the oven.
2. Hot surfaces must not be touched. The handles and control knobs must be used during operation.
3. Non-slip oven mitts or similar protective equipment must be used when handling hot food, racks, and pans.
4. The power cord, electrical plug, and appliance must never be immersed in water or another liquid.
5. The appliance must not be operated by children or persons with reduced physical, sensory, or mental capabilities.
6. Close supervision is required when the oven is used near children.
7. Children must not play with the appliance.
8. Unplug the oven when it is not in use, before removing or installing parts, and before cleaning.
9. Allow the appliance to cool before cleaning or handling removable components.
10. Turn all controls to OFF before disconnecting the power cord.
11. A damaged, malfunctioning, or dropped appliance must not be operated.
12. A damaged power cord must not be replaced or spliced by the owner.
13. Accessories not recommended by the manufacturer must not be used.
14. The oven must not be used outdoors or for commercial purposes.
15. The power cord must not hang over a countertop edge or contact hot surfaces.
16. The appliance must not be placed on wet surfaces or near gas burners, electric burners, or heated ovens.
17. Extreme caution is required when moving the appliance or removing pans containing hot oil or other hot liquids.
18. Oversized foods and metal utensils must not be inserted if they create a fire or electric shock hazard.
19. The oven must only be used for its intended household purpose.

Fire Prevention and Ventilation

The appliance must be operated on a dry, stable, and level surface.

Maintain a minimum clearance of 6 inches (152 mm) between the oven and surrounding walls, objects, and cords.

The following fire prevention precautions apply:

• Do not cover the oven during operation.
• Keep curtains, towels, draperies, and other flammable materials away.
• Do not store objects on top of the oven while it is operating.
• Do not place paper, cardboard, plastic, or other flammable materials inside the cooking compartments.
• Do not cover either crumb tray or any other part of the oven with aluminum foil.
• Do not insert oversized food or metal utensils.
• Empty the crumb trays after each use.
• Make sure the electrical cord does not rest against the rear of the oven.

Covering the crumb trays or other oven components with metal foil can cause overheating.

Hot Surface and Burn Prevention

The oven housing, interior walls, baking pan, wire rack, and pizza tray can become extremely hot during operation.

The appliance must be allowed to cool before cleaning or removing accessories.

When using the pizza drawer, only the pizza tray handles are identified as cool to the touch. The handles must remain extended during cooking.

Extreme caution is required when removing food or accessories containing hot grease or other liquids.

Tempered Glass Door Safety

The upper oven door is made of tempered glass.

Before operation, the glass must be inspected for:

• Chips
• Cracks
• Other visible damage

Warning: The countertop oven must not be used if the glass door is damaged because it may shatter during operation.

Electrical Safety and Polarized Plug

North American models have a polarized electrical plug with one blade wider than the other.

The plug fits a polarized outlet in only one direction.

If the plug does not fit:

1. Remove it from the outlet.
2. Reverse its orientation.
3. Attempt to insert it again.
4. If the plug still does not fit, contact a qualified electrician.

The plug must not be modified.

An electrical outlet must not be used if the plug fits loosely or becomes warm.

Extension Cord Safety

The oven is supplied with a short power cord to reduce the risk of entanglement and tripping.

If a longer detachable cord or extension cord is used, the following requirements apply:

The power cord must not be pulled, twisted, or otherwise misused.

Remote-Controlled Outlet Restrictions

The oven must not be operated using:

• External programmers
• Separate automatic timers
• Wireless plug adapters
• Outlets that allow remote operation
• Electrical circuits regularly switched on and off by the utility

Countertop Heat Protection

Some countertop and table surfaces cannot withstand prolonged exposure to heat.

The manufacturer recommends placing a hot pad or trivet beneath the oven to help prevent surface damage.

The heated oven must not be placed directly on a finished wooden table.

Cleaning Safety

Metal scouring pads must never be used.

Pieces can break away and touch internal electrical components, creating an electric shock hazard.

The oven must be disconnected from electrical power and allowed to cool before cleaning.

Before First Use

The countertop oven must be unpacked, cleaned, positioned, and prepared before its first cooking cycle.

Step 1: Remove Packaging Materials

Remove all stickers from the exterior.

Open the upper glass door and remove printed documents, paper, and other packing materials from the cooking chamber.

Step 2: Clean the Accessories

Clean the removable racks and baking pan using:

• Hot water
• A small amount of dishwashing liquid
• A non-abrasive cleaning pad

Rinse and dry the accessories thoroughly.

Caution: The main appliance must never be immersed in water.

Step 3: Dry the Oven

Make sure the oven and its removable components are thoroughly dry before connecting electrical power.

Step 4: Position the Appliance

Place the oven on a flat, dry, stable countertop in an open area.

Make sure the electrical cord can reach the wall outlet without contacting the rear of the oven.

Maintain at least 6 inches of clearance on every side.

Step 5: Connect Electrical Power

Plug the appliance into a 120-volt AC electrical outlet.

Step 6: Complete the Initial Heating Cycle

The manufacturer recommends operating the oven at its maximum temperature for approximately five minutes during initial startup.

This helps clear manufacturing residue associated with the first heating cycle.

Initial Smoke or Odor

A slight smell or small amount of smoke may be detected during initial use.

The manufacturer identifies this as normal for many heating appliances and states that it should disappear after a few uses.

How to Open the Upper Oven Door

The glass door must be opened using its handle.

Step 1: Grasp the Handle

Place the fingertips beneath the center of the handle using an underhand grip.

Step 2: Open the Door

Carefully pull the door downward.

Caution: The oven generates heat during operation. Hot glass and metal surfaces must not be touched.

How to Use the Broil Function

The adjustable Broil function allows food to be broiled at different temperatures.

The manufacturer provides examples of using 150°F to melt cheese and 400°F to cook fish.

Step-by-Step Broiling Instructions

1. Select the appropriate wire rack position.
2. Place the food on the broiling rack or baking pan as required.
3. Make sure the rack is not installed in the lowest position.
4. Close the upper glass door while leaving an opening of approximately 3 inches at the top.
5. Turn the Function Selector knob to BROIL.
6. Turn the Temperature Control knob to the desired temperature.
7. Turn the Timer Control knob to the required cooking time.
8. Allow the food to broil.
9. When broiling is complete, open the door completely.
10. Carefully remove the food using oven mitts.

Broiling Temperature Examples

The cooking temperature can be adjusted according to the food being prepared.

Broiling Door Position

The glass door must remain partially open during broiling.

An opening of approximately three inches should remain at the top of the door.

Broiling Rack Restriction

The wire rack must not be placed in the lowest position during broiling.

The baking pan also must not be inserted into the guide rails below the rack when the rack occupies its lowest position.

Setting Short Broiling Times

For broiling periods shorter than 20 minutes:

1. Turn the Timer Control knob past the 20-minute mark.
2. Turn the knob back to the required cooking time.

This engages the timer mechanism.

Warning: Cooked food and the metal rack can be extremely hot. The oven must not be left unattended during broiling.

How to Use the Warm Function

The Warm function is used to warm prepared food.

Step-by-Step Warming Instructions

1. Place the food inside the baking pan.
2. Position the baking pan on the wire rack.
3. Close the glass door completely.
4. Turn the Function Selector knob to WARM.
5. Turn the Temperature Control knob past the Warm marking.
6. Turn the Timer Control knob to the desired warming time.
7. Allow the selected warming cycle to finish.
8. Open the glass door completely.
9. Carefully remove the food using oven mitts.

Setting Warming Times Under 20 Minutes

If the warming time is shorter than 20 minutes, the timer must first be turned past the 20-minute mark and then returned to the required setting.

Warming Safety

The baking pan, wire rack, and heated food can become very hot.

Oven mitts must be used when removing food.

The appliance must not be left unattended while operating.

How to Use the Toast Function

The Toast function uses the upper oven to prepare bread, waffles, muffins, English muffins, and similar foods.

The manufacturer specifies the 450°F / TOAST temperature setting.

Step-by-Step Toasting Instructions

1. Select the required rack position.
2. For the best results, use the middle rack guide for toasting.
3. Place the bread or other food directly on the wire rack.
4. Close the upper glass door completely.
5. Turn the Function Selector knob to TOAST/BAKE.
6. Turn the Temperature Control knob to 450°F / TOAST.
7. Turn the Timer Control knob past the 20-minute mark to engage the timer.
8. Turn the timer back to the desired toasting time between 0 and 10 minutes.
9. Allow the toasting cycle to finish.
10. When the bell sounds, open the door completely.
11. Carefully remove the food using oven mitts.

Toasting Time and Browning

Different types of bread require different settings.

The toasting time should be adjusted to achieve the desired browning.

Toasting Settings

During Toast/Bake, both upper and lower heating elements operate.

Warning: The wire rack and food can become extremely hot. The oven must not be left unattended during toasting.

How to Use the Bake Function

The Bake function operates using the Toast/Bake setting and an adjustable cooking temperature.

Step-by-Step Baking Instructions

1. Place the food inside the baking pan.
2. Position the baking pan on the wire rack.
3. Close the glass door completely.
4. Turn the Function Selector knob to TOAST/BAKE.
5. Turn the Temperature Control knob to the desired temperature.
6. Turn the Timer Control knob to the required cooking time.
7. Allow the food to bake.
8. When the selected cooking time finishes, open the door completely.
9. Carefully remove the food using oven mitts.

Baking Times Under 20 Minutes

For cooking periods shorter than 20 minutes:

1. Turn the timer knob past the 20-minute mark.
2. Rotate it back to the desired cooking time.

Baking Safety

The baking pan and wire rack can become extremely hot.

The oven must not be left unattended.

Food must be removed carefully after baking.

How to Use Turbo Convection Heat

The Turbo Convection Heat function uses a built-in fan to circulate hot air throughout the upper oven.

The circulating air helps food cook faster and more evenly.

The manufacturer particularly identifies baked goods as benefiting from the more consistent temperature produced by convection.

Step 1: Preheat the Oven

Position the wire rack before preheating.

The manufacturer recommends preheating for approximately 5–7 minutes at the desired cooking temperature.

Step 2: Prepare the Food

Arrange the food inside the baking pan.

Place the pan on the wire rack.

Step 3: Close the Door

Close the upper glass door completely.

Step 4: Select Turbo

Turn the Function Selector knob to TURBO.

Step 5: Set the Temperature

Turn the Temperature Control knob to the desired cooking temperature.

Step 6: Set the Timer

Turn the Timer Control knob to the required cooking time.

If the selected cooking time is shorter than 20 minutes, turn the timer past the 20-minute mark and then back to the desired time.

Step 7: Allow Cooking to Finish

The oven circulates heated air using its built-in convection fan.

Step 8: Remove the Food

When cooking finishes:

1. Open the door completely.
2. Use oven mitts to remove the baking pan or food.
3. Avoid touching hot metal surfaces.

Turbo Convection Cooking Time

Turbo Convection Heat can shorten cooking time, but the amount depends on the food.

The manufacturer recommends starting with a shorter cooking time and adding additional time if necessary.

Foods Suitable for Turbo Convection Heat

Baked goods can benefit from convection because circulating air helps keep the oven temperature consistent throughout the cooking chamber.

How to Use the Pizza Drawer

The dedicated Pizza Drawer is located in the lower part of the appliance.

It accommodates pizzas up to 12 inches and can also prepare foods such as bruschetta, appetizers, and quesadillas.

Important Pizza Drawer Operating Information

When the Pizza function is selected:

• The lower pizza drawer is used for cooking.
• The temperature is automatically preset.
• The upper oven does not heat because of the appliance’s wattage limitations.
• Residual heat in the upper oven can be used for plate or food warming.
• The pizza tray handles must remain extended during cooking.
• Only the pizza tray handles are identified as cool to the touch.

Step 1: Extend the Pizza Tray Handles

Fold out both pizza tray handles.

The handles provide the gripping points for inserting and removing the tray.

Step 2: Remove the Pizza Tray

Pull the pizza tray out of the lower drawer using the handles.

Step 3: Position the Pizza

Place the pizza tray on a clean, flat surface.

Position the pizza in the center of the tray.

The pizza must not extend beyond the tray edges.

Step 4: Reinsert the Pizza Tray

Hold the two handles together and carefully slide the pizza tray back into the lower drawer.

Step 5: Select the Pizza Function

Turn the Function Selector knob to PIZZA.

The oven automatically selects the preset temperature for pizza cooking.

The Pizza function does not require a separate temperature adjustment.

Step 6: Set the Cooking Time

Turn the Timer Control knob to the desired time.

For cooking times shorter than 20 minutes:

1. Turn the timer past the 20-minute mark.
2. Turn it back to the required cooking time.

Step 7: Keep the Handles Extended

Leave both pizza tray handles in their extended position throughout cooking.

Caution: Only the pizza tray handles are identified as cool to the touch. The tray and surrounding surfaces may be hot.

Step 8: Remove the Cooked Pizza

When the selected cooking cycle finishes, grasp the tray handles and carefully pull the pizza tray out of the drawer.

Step 9: Place the Tray on a Heat-Resistant Surface

Position the hot pizza tray on a suitable heat-resistant surface.

Carefully remove the cooked pizza.

Pizza Drawer Cooking Guidelines

Pizza Cooking Time Adjustments

Pizza cooking times may differ from those printed on the pizza packaging.

The appliance may cook pizza in less time than the package instructions suggest.

The first cooking cycle should be monitored closely so that the time can be adjusted for future use.

Using Residual Heat from the Upper Oven

The upper oven does not actively heat while the pizza drawer is operating.

However, residual heat in the upper compartment may be used for warming plates or food.

Pizza Drawer Safety

The pizza tray and cooked food can become extremely hot.

The tray must be handled by its designated handles.

The oven must not be left unattended during operation.

How to Use the Timer and Stay On Function

The Timer Control knob operates the appliance for a selected duration or allows continuous operation using Stay On.

Setting a Timed Cooking Cycle

1. Select the desired cooking function.
2. Set the required temperature where applicable.
3. Turn the Timer Control knob clockwise to the desired cooking time.
4. Allow the appliance to cook.

When the selected time finishes, a bell sounds and the oven switches off automatically.

How to Set the Timer for Less Than 20 Minutes

For short cooking cycles:

1. Turn the timer clockwise past the 20-minute mark.
2. Rotate it back to the desired time.

This engages the mechanical timer.

How to Use Stay On

The Stay On function allows cooking to continue until it is manually stopped.

1. Select the desired cooking function.
2. Set the required temperature where applicable.
3. Turn the Timer Control knob counterclockwise to STAY ON.
4. Allow the appliance to operate.

How to Turn Off Stay On

Turn the Timer Control knob manually to OFF.

The oven stops operating and a bell sounds.

Timer vs. Stay On

The Pizza function can also operate using Stay On without separately setting the temperature.

Important: The Stay On function requires manual shut-off. The oven must not be left unattended during operation.

How to Position the Oven Rack

The upper oven provides two rack positions.

The correct rack position depends on the size of the food and the desired browning.

Rack Position Guide

How to Reposition the Rack

1. Allow the oven to cool.
2. Open the glass door.
3. Pull the wire rack toward the front.
4. Remove the rack from its guide rails.
5. Select the required upper or lower rack position.
6. Slide the rack into the selected guides.

Rack Handling Precaution

The rack may tilt downward when pulled out, causing food to shift.

The rack must be handled carefully when removing food.

Broiling Rack Restriction

The rack must not be placed in the lowest position during broiling.

How to Position the Baking Pan

The baking pan can be used in two arrangements, depending on the cooking method.

Baking Pan Positioning Chart

Important Pan Positioning Restriction

The baking pan must not be inserted into the guide rails below the rack when the rack is in its lowest position.

The oven must be allowed to cool before the pan is repositioned, unless hot accessories must be removed using appropriate heat protection.

Cleaning and Maintenance Instructions

The Oster TSSTTVPZDS Convection Oven with Pizza Drawer must be switched off, unplugged, and allowed to cool before cleaning.

Regular cleaning helps prevent food residue and crumbs from accumulating inside the upper oven and lower pizza drawer.

How to Clean the Convection Oven

1. Turn all three control knobs to OFF.
2. Disconnect the power cord from the electrical outlet.
3. Allow the appliance to cool completely.
4. Wipe the oven surfaces using a damp cloth.
5. Use only mild, soapy water.
6. Remove and clean both crumb trays.
7. Clean the wire rack.
8. Allow all cleaned components to dry before using the appliance again.

Caution: The appliance must never be immersed in water or another liquid.

Cleaning the Oven Interior

The easy-clean interior walls should be wiped with a damp cloth and mild, soapy water.

The following cleaning products must not be used:

• Abrasive cleaners
• Scrubbing brushes
• Harsh chemical cleaners
• Metal scouring pads

These materials can damage the oven’s coating.

Metal scouring pads are particularly dangerous because loose metal pieces can contact electrical components and create an electric shock hazard.

How to Clean the Upper Crumb Tray

1. Make sure the appliance is unplugged and cool.
2. Pull the upper crumb tray out of the oven.
3. Shake the tray to remove accumulated crumbs.
4. Clean the tray as needed.
5. Return it to its proper position.

The upper crumb tray should be emptied after each use.

How to Clean the Lower Pizza Drawer Crumb Tray

1. Turn the oven off and unplug it.
2. Allow the pizza drawer to cool completely.
3. Pull the lower crumb tray out of the pizza drawer.
4. Shake out the crumbs and food particles.
5. Clean the tray as needed.
6. Reinstall the tray.

Regular cleaning of both crumb trays prevents excessive food buildup.

How to Clean the Wire Rack

The removable wire rack can be cleaned using a damp cloth.

It may also be placed on the top rack of a dishwasher.

Cleaning the Pizza Drawer and Tray

The appliance must be allowed to cool before the pizza tray or surrounding surfaces are cleaned.

The removable pizza tray and drawer surfaces should be cleaned using the manufacturer’s mild, non-abrasive cleaning precautions.

Appliance Maintenance

The oven contains no user-serviceable internal parts.

Any service beyond routine cleaning must be performed by an authorized service representative.

Electrical and mechanical parts must not be disassembled or repaired by the owner.

Storage Instructions

The countertop oven must be completely cool, clean, and dry before storage.

How to Store the Convection Oven

1. Turn all control knobs to OFF.
2. Unplug the appliance.
3. Allow the oven to cool completely.
4. Remove accumulated crumbs and food particles.
5. Clean the upper oven and lower pizza drawer as required.
6. Make sure all components are dry.
7. Store the appliance in a dry location.

Suitable storage locations include:

• Table
• Countertop
• Cupboard shelf

For long-term storage, the oven and pizza drawer must be free of food particles.

Other than routine cleaning, no additional user maintenance is necessary.

Troubleshooting Guide

The following troubleshooting instructions address the operating and cooking problems identified for the Oster TSSTTVPZDS.

Quick Troubleshooting Table

Food Is Overcooked or Undercooked

Possible Causes

• Incorrect temperature setting
• Incorrect cooking time
• Improper rack placement

Recommended Actions

1. Adjust the cooking temperature.
2. Change the cooking duration according to the desired results.
3. Check the rack position.
4. Reposition the rack when necessary.

The convection oven is smaller than a conventional full-size oven.

As a result, it can heat more quickly and generally cook food in a shorter period.

Burning Smell During Operation

A burning smell may result from accumulated food particles.

Food residue may collect:

• Inside the upper oven
• On heating elements
• In the upper crumb tray
• In the lower pizza drawer crumb tray

Recommended Actions

1. Turn all controls to OFF.
2. Unplug the appliance.
3. Allow the oven to cool.
4. Remove accumulated crumbs and food residue.
5. Clean the appliance using the recommended procedure.

Both crumb trays should be emptied regularly.

Only One Heating Element Is Working

The selected cooking function determines which heating elements operate.

The manufacturer recommends checking whether Broil or Warm is selected.

The heating arrangement may be different from the one expected for another function.

Recommended Action

Confirm that the Function Selector knob is set to the intended cooking mode.

Heating Elements Do Not Stay On Continuously

The heating elements are designed to cycle on and off to maintain the proper cooking temperature.

This is normal operation.

The selected cooking function should be checked to confirm it matches the intended cooking method.

Warranty Information

The Oster TSSTTVPZDS Convection Oven with Pizza Drawer is covered by a 1-year limited warranty provided by Sunbeam Products, Inc., or Sunbeam Corporation (Canada) Limited in Canada.

Warranty Coverage

The manufacturer warrants that the product will be free from defects in materials and workmanship for one year from the original retail purchase date.

During the warranty period, Sunbeam may:

• Repair a defective appliance or component.
• Replace the defective appliance or component.
• Provide a new or remanufactured replacement.
• Provide a similar product of equal or greater value if the original product is unavailable.

The manufacturer determines whether repair or replacement is appropriate.

Warranty Eligibility

The warranty applies to the original retail purchaser.

It begins on the original purchase date and is not transferable.

The original sales receipt must be retained because proof of purchase is required for warranty service.

Warranty Exclusions

The warranty does not cover normal wear or damage resulting from:

• Negligent operation
• Product misuse
• Incorrect electrical voltage or current
• Operation contrary to the manufacturer’s instructions
• Unauthorized disassembly
• Unauthorized repair or modification
• Events such as fires, floods, hurricanes, or tornadoes

Attempting to repair or adjust the appliance’s electrical or mechanical functions may void the warranty.

Warranty Limitations

The warranty contains limitations relating to incidental and consequential damages, implied warranties, and other liabilities.

Some limitations may not apply in certain states, provinces, or jurisdictions.

Additional rights may vary according to applicable local laws.

How to Obtain Warranty Service

Customers requiring warranty assistance should contact the manufacturer using the appropriate customer service number.

The manufacturer will provide information about a convenient authorized service center.

The appliance must not be returned directly to the manufacturer’s corporate address or to the original place of purchase for warranty service.

Customer Support Information

For product questions, warranty service, and authorized repair assistance, the manufacturer provides the following contact details.

United States Support

Sunbeam Products, Inc.

Boca Raton, Florida 33431

United States

Canada Support

Sunbeam Corporation (Canada) Limited

20 B Hereford Street

Brampton, Ontario L6Y 0M1

Canada

Authorized Repairs

The appliance contains no user-serviceable internal parts.

Any electrical or mechanical servicing beyond routine cleaning must be performed by an authorized service representative.

Customers should contact Sunbeam Consumer Service for warranty assistance and information about authorized service centers.

Frequently Asked Questions

1. What size pizza fits in the Oster TSSTTVPZDS pizza drawer?

The dedicated pizza drawer accommodates pizzas up to 12 inches. The pizza must be centered on the removable tray and must not extend beyond its edges.

2. How do I use the pizza drawer on the Oster Convection Oven?

Extend both pizza tray handles and remove the tray. Place the pizza in the center of the tray, then slide it back into the lower drawer. Turn the Function Selector knob to Pizza and set the required cooking time. The temperature is automatically preset. 

Keep the handles extended during cooking and use them to remove the tray when finished. The upper oven does not heat while the pizza drawer is operating.

3. How do I use Turbo Convection Heat on the Oster TSSTTVPZDS?

Position the wire rack and preheat the oven for approximately 5–7 minutes at the desired temperature. Place the food in the baking pan on the wire rack, close the glass door, and turn the Function Selector knob to Turbo. Select the required temperature and cooking time.

4. How do I set the toaster oven timer for less than 20 minutes?

Turn the Timer Control knob clockwise past the 20-minute mark, then rotate it back to the required cooking time. This engages the timer mechanism. When the selected time finishes, a bell sounds and the oven switches off automatically.

5. What does the Stay On function do?

The Stay On function allows the oven to continue cooking until it is manually switched off. After selecting the cooking function and required temperature, turn the Timer Control knob counterclockwise to Stay On. When cooking is complete, turn the timer to OFF. A bell sounds as the oven switches off. 

6. Why does only one heating element operate on the Oster TSSTTVPZDS?

The selected cooking mode determines which heating elements operate. The manufacturer recommends checking whether Broil or Warm is selected. Heating elements can also cycle on and off to maintain the required temperature.

7. How do I clean the Oster TSSTTVPZDS Convection Oven with Pizza Drawer?

Turn all controls to OFF, unplug the appliance, and allow it to cool completely. Wipe the oven using a damp cloth and mild, soapy water. Remove and empty both the upper oven crumb tray and lower pizza drawer crumb tray. The wire rack may be wiped clean or placed on the top rack of a dishwasher.