Galaxy S25 FE

Samsung Galaxy S25 FE SM-S731B

The Samsung Galaxy S25 FE is a smartphone designed for communication, photography, entertainment, productivity, and everyday mobile use. Models SM-S731B and SM-S731B/DS include a touchscreen display, front and rear cameras, fingerprint recognition, USB Type-C charging, wireless charging, and support for compatible mobile and wireless network services.

The Galaxy S25 FE provides Samsung Galaxy AI features for communication, writing, translation, photo editing, and productivity. Supported functions include Call assist, Writing assist, Interpreter, Note assist, Transcript assist, Photo assist, Audio eraser, and Circle to Search.

The device also supports Samsung DeX, allowing compatible external displays to be used with a computer-like interface. Additional features include wireless power sharing, Samsung Wallet, SmartThings, Secure Folder, Samsung Pass, Samsung Health, and Samsung Smart Switch.

The smartphone supports nano-SIM cards and eSIM configurations, depending on the country, mobile carrier, and model.

Product Overview and Features

The Galaxy S25 FE provides touchscreen-based navigation through its Home screen, Apps screen, and Settings menu.

Main Features

Some features and services may vary by region, carrier, installed software, or device configuration.

Parts and Components

The Galaxy S25 FE has physical buttons, cameras, antennas, microphones, speakers, and built-in sensors.

Front and Side Components

Rear Components

Protecting Device Components

• Do not cover the proximity/light sensor with stickers or accessories.
• Avoid covering the air vent hole.
• Keep the microphones and speakers free from dust and foreign materials.
• Do not use sharp objects to clean speaker or microphone openings.
• Avoid placing metallic stickers over antenna areas.
• Do not expose camera lenses to intense light sources, including lasers.
• Do not use the device if the screen or other body components are broken.

Metallic accessories or covered antenna areas can affect connectivity and increase battery consumption.

Buttons and Controls

The smartphone uses its physical Side and Volume buttons for power functions, screenshots, and shortcuts.

Button Functions

Changing the Side Button Function

1. Open Settings.
2. Tap Advanced features.
3. Select Side button.
4. Choose the preferred action for double pressing or long pressing.

Before First Use

The Galaxy S25 FE battery should be charged before first use or after the device has been unused for an extended period.

Before beginning setup:

1. Charge the battery with compatible charging equipment.
2. Prepare a nano-SIM card or eSIM supplied by the mobile carrier.
3. Make sure the device has access to a suitable Wi-Fi network.
4. Prepare Samsung and Google account information if these services will be used.
5. Turn on the phone and follow the initial setup instructions.

Some setup functions require an internet connection.

Charging the Battery

The Galaxy S25 FE supports wired charging, wireless charging, fast charging, and wireless power sharing.

Wired Charging

1. Connect the USB cable to a USB power adapter.
2. Insert the USB Type-C connector into the phone’s multipurpose jack.
3. Connect the adapter to a suitable power outlet.
4. Allow the battery to charge.
5. Disconnect the charger after charging is complete.

Wireless Charging

The phone contains a built-in wireless charging coil.

1. Connect a compatible wireless charger to its power supply.
2. Position the back of the phone over the center of the wireless charger.
3. Check that charging begins.
4. Leave the device positioned on the charger.
5. Remove the phone when charging is finished.

The estimated charging time appears in the notification panel. Actual charging time depends on charging conditions.

Wireless Charging Precautions

• Remove unsuitable covers or accessories if charging is interrupted.
• Do not place credit cards or RFID cards between the phone and wireless charger.
• Keep metal objects and magnets away from the charging contact area.
• Use a Samsung-approved wireless charger.
• Avoid moving the device unnecessarily during charging.

Wireless charging may operate less effectively when a protective cover interferes with charging alignment.

Fast Charging and Super Fast Charging

The Galaxy S25 FE supports compatible wired and wireless fast charging functions.

To check charging status:

1. Open Settings.
2. Tap Battery.
3. Review the charging information.

If fast charging does not work:

1. Open Settings → Battery → Charging settings.
2. Check that the required fast charging option is enabled.
3. Verify the charging cable and power adapter connection.
4. Confirm that the charger supports the required charging function.

Charging may complete more quickly when the phone or screen is turned off.

Recommended Charging Accessories

The charger may be supplied with the phone in certain regions.

Wireless Power Sharing

Wireless power sharing allows the Galaxy S25 FE to charge compatible devices using its own battery.

The feature can also operate while the phone is connected to a charger, although charging efficiency may vary.

How to Enable Wireless Power Sharing

1. Open Settings.
2. Tap Battery.
3. Select Wireless power sharing.
4. Turn on the switch.
5. Place the compatible device against the back of the phone.
6. Align the wireless charging areas.
7. Remove the other device when charging is complete.

Setting a Battery Limit

1. Open Settings → Battery → Wireless power sharing.
2. Tap Battery limit.
3. Select the required minimum remaining battery level.

Power sharing stops when the phone’s remaining battery falls below the selected limit.

Wireless Power Sharing Precautions

• Only compatible wireless charging devices can be charged.
• Remove interfering covers and accessories.
• Do not move either device unnecessarily while charging.
• Avoid using headphones while power sharing.
• Charging speed may decrease when the phone is being charged at the same time.
• Keep the charging coils correctly aligned.

Battery Management and Power Saving

The Galaxy S25 FE provides multiple settings for battery conservation.

Battery Settings

Open Settings → Battery.

Ways to Reduce Battery Consumption

• Activate Power saving mode.
• Lower screen brightness.
• Reduce screen timeout.
• Close unnecessary applications.
• Turn off Bluetooth when it is not needed.
• Disable unnecessary synchronization.
• Use Device care to check background activity.
• Lock the screen when the phone is not being used.

Checking Battery Health Information

Open Settings → Battery → Battery information.

Available information may include the manufacturing date, first-use date, charge/discharge cycle count, and measured battery health.

The displayed information can vary by region or mobile carrier.

SIM Card and eSIM Installation

The Galaxy S25 FE supports nano-SIM cards and supported eSIM configurations.

Some models have a single nano-SIM tray, while others provide dual nano-SIM support.

How to Insert a Nano-SIM Card

1. Locate the SIM tray.
2. Insert the SIM ejection pin into the tray release hole.
3. Push gently to loosen the tray.
4. Pull out the tray.
5. Position the nano-SIM card with its gold-colored contacts facing upward.
6. Press the card gently into position.
7. Insert the tray fully into the phone.

SIM Installation Precautions

• Use only nano-SIM cards.
• Keep the ejection pin perpendicular to the release hole.
• Make sure the SIM card is securely seated.
• Keep the SIM tray dry before installation.
• Insert the tray completely to help prevent liquid entry.
• Protect SIM cards against loss or unauthorized use.

Installing an eSIM

1. Open Settings.
2. Select Connections.
3. Tap SIM manager.
4. Select Add eSIM.
5. Follow the activation instructions.

Adding an eSIM with a QR Code

1. Open Settings → Connections → SIM manager.
2. Tap Add eSIM.
3. Select Scan QR code.
4. Scan the QR code supplied by the mobile carrier.
5. Complete the activation process.

Dual SIM Settings

Open Settings → Connections → SIM manager.

Using two active SIM services may affect data transfer speed in some locations.

Turning the Phone On, Off, and Restarting

Turning On the Phone

Press and hold the Side button for several seconds.

Turning Off the Phone

1. Press and hold the Side button and Volume Down button together.
2. When the power menu appears, tap Power off.
3. Tap Power off again.

The power menu can also be opened from the quick settings panel.

Restarting the Phone

1. Open the power menu.
2. Select Restart.
3. Confirm the restart.

Force Restarting a Frozen Phone

If the device becomes unresponsive:

1. Press and hold the Side button and Volume Down button together.
2. Continue holding them for more than seven seconds.
3. Release the buttons when the device restarts.

Opening the Emergency Menu

Press and hold the Side button and Volume Down button, then select Emergency call or Medical info.

Emergency information can be configured under Settings → Safety and emergency.

Initial Setup Instructions

When the Galaxy S25 FE starts for the first time or after a factory reset, the setup assistant appears.

Follow the instructions to configure the device.

Connecting to Wi-Fi

1. Open Settings → Connections → Wi-Fi.
2. Turn Wi-Fi on.
3. Select the required network.
4. Enter the network password if prompted.
5. Wait for the connection.

Signing In to a Samsung Account

1. Open Settings.
2. Tap Sign in to your Galaxy.
3. Enter the Samsung account credentials.

A Samsung account can also be added through:

Settings → Accounts and backup → Manage accounts → Add account → Samsung account

Recovering Samsung Account Information

On the sign-in screen, select Forgot ID or Forgot password and follow the displayed recovery instructions.

Transferring Data with Smart Switch

Samsung Smart Switch transfers supported data from a previous device.

Data can be transferred using a USB cable, wireless connection, external storage, or computer.

How to Transfer Data

1. Open Settings.
2. Tap Accounts and backup.
3. Select Transfer data for device setup.
4. Choose the available transfer method.
5. Follow the on-screen instructions.
6. Complete the transfer.

For compatibility and transfer information, visit www.samsung.com/smartswitch.

Touchscreen Controls and Navigation

The Galaxy S25 FE supports standard touchscreen gestures.

Navigation Bar

The default navigation bar contains:

• Recents: Shows recently used applications.
• Home: Returns to the Home screen.
• Back: Returns to the previous screen.

Touching and holding Home launches Circle to Search.

Enabling Gesture Navigation

1. Open Settings → Display.
2. Select Navigation bar.
3. Tap Swipe gestures.

Home Screen and App Management

The Home screen provides access to applications, widgets, and shortcuts.

Opening the Apps Screen

Swipe upward on the Home screen.

Adding Widgets

1. Touch and hold an empty area on the Home screen.
2. Tap Widgets.
3. Select a widget.
4. Tap Add.

Creating App Folders

Drag an application icon over another application to create a folder.

Installing Applications

Applications can be installed through Galaxy Store or Google Play Store.

1. Open the preferred application store.
2. Search for an application.
3. Select the required application.
4. Follow the installation instructions.

Removing Applications

Touch and hold the application icon and select Uninstall or Disable, depending on the application.

Lock Screen and Display Indicators

Changing the Lock Method

Open Settings → Lock screen and AOD → Screen lock and biometrics.

Choose a supported screen lock method.

Always On Display

Always On Display shows information, such as the clock and notifications, while the main screen is off.

Open Settings → Lock screen and AOD → Always On Display to configure the feature.

Common Status Icons

Notifications and Quick Settings

Opening Notifications

Swipe downward from the top of the screen, excluding the right-side quick settings area.

Opening Quick Settings

Swipe downward from the upper-right side of the screen.

The panel provides access to supported wireless and device controls.

Touch and hold a quick setting to open its detailed options.

Screenshots and Screen Recording

Taking a Screenshot

Press the Side button and Volume Down button simultaneously.

The screenshot is saved in Gallery.

Palm Swipe Screenshot

1. Open Settings → Advanced features → Motions and gestures.
2. Enable Palm swipe to capture.
3. Swipe the edge of the hand across the screen.

Recording the Screen

1. Open Quick settings.
2. Expand the available controls.
3. Tap Screen recorder.
4. Choose a sound recording option.
5. Tap Start recording.
6. Stop recording when finished.

Recorded videos are stored in Gallery.

Galaxy AI Features

Galaxy AI provides intelligent functions for communication, translation, writing, note management, search, images, and videos.

Open Settings → Galaxy AI to access supported options.

Certain features require online processing. To restrict processing to the device where supported, turn on Process data only on device.

Galaxy AI Feature Overview

Live Translate During Phone Calls

1. Open the Phone app.
2. Tap Settings → Live translate.
3. Enable Live translate.
4. Select the languages.
5. During a call, tap Call assist → Live translate.

Writing Assist

While composing text using Samsung Keyboard, tap the Assist button.

Available features include spelling and grammar checking, writing style adjustment, text generation, and chat translation.

Interpreter

1. Open the Edge panel.
2. Select Interpreter.
3. Choose both languages.
4. Tap the microphone button.
5. Begin speaking.

Interpreter can also be used in Listening mode for supported situations.

Note Assist

1. Open Samsung Notes.
2. Select or create a note.
3. Tap the Assist button.
4. Choose the required feature.

Available functions include note summaries, formatting, translation, and spelling correction.

Transcript Assist

Voice recordings can be converted into text.

1. Open Voice Recorder.
2. Select a recording.
3. Tap Transcribe.
4. Choose a language.
5. Start transcription.

The resulting text can be summarized, translated, or edited.

Browsing Assist

Open Samsung Internet, tap the Assist button, and select the required summary or translation option.

Circle to Search

1. Touch and hold the Home button.
2. Tap or draw a circle around the required image or text.
3. Review the search results.

Photo Assist

Photo assist provides generative image editing.

1. Open Gallery.
2. Select an image.
3. Tap Photo assist → Generative edit.
4. Select an object.
5. Move, resize, or remove the selected object.
6. Tap Generate.
7. Save a copy.

Drawing Assist

1. Open the Edge panel.
2. Select Drawing assist.
3. Choose drawing, image, or text input.
4. Select a style.
5. Tap Generate.
6. Save the result.

Audio Eraser

1. Open Gallery.
2. Select a video.
3. Tap Edit → Audio → Audio eraser.
4. Select the sound type.
5. Adjust the volume or mute the sound.
6. Apply the changes.
7. Save a copy.

Now Brief

Open the Edge panel and select Now brief.

The feature provides AI-generated briefings based on available personalized information.

Phone Calls and Contacts

Making a Call

1. Open Phone.
2. Select Keypad.
3. Enter a number.
4. Tap the call button.

Answering or Rejecting Calls

Drag the answer or decline control outside the displayed circle.

Blocking Numbers

Open Phone → Settings → Block numbers and add the numbers to block.

Text Call

Text Call allows communication with another caller through on-screen text.

To enable it:

1. Open Phone.
2. Select Settings → Text call.
3. Turn the feature on.
4. During a call, select Call assist → Text call.

Adding Contacts

1. Open Contacts.
2. Tap Create.
3. Select the storage location.
4. Enter contact details.
5. Tap Save.

Merging Duplicate Contacts

Open Contacts → Settings → Merge duplicate contacts and choose the entries to merge.

Camera Controls and Photography

The Galaxy S25 FE includes multiple camera modes for photography and recording.

How to Take a Photograph

1. Open Camera.
2. Select PHOTO.
3. Position the subject.
4. Tap the preview to focus.
5. Adjust the brightness if required.
6. Tap the shutter button.

Camera Controls

Camera Shooting Modes

Recording Video

1. Open Camera.
2. Select VIDEO.
3. Tap Record.
4. Stop recording when finished.

The phone supports video recording up to 8K resolution in compatible modes.

Super Steady Video

1. Open Camera.
2. Select VIDEO.
3. Enable Super steady.
4. Record the video.

Dual Rec Mode

Dual Rec records using two cameras simultaneously.

1. Open Camera → MORE → DUAL REC.
2. Select two lenses.
3. Choose the required saving and display options.
4. Begin recording.
5. Stop when finished.

The resulting video can use split-screen or picture-in-picture viewing.

Single Take Mode

1. Open Camera → MORE → SINGLE TAKE.
2. Start capturing.
3. Record the required scene.
4. Open the results in Gallery.

The device produces supported photos and video results from the captured content.

Portrait Mode

1. Open Camera.
2. Select PORTRAIT.
3. Choose a background effect.
4. Adjust its intensity.
5. Wait for Ready.
6. Capture the photograph.

Pro Mode

Open Camera → MORE → PRO.

Available controls include:

• ISO
• Shutter speed
• Exposure value
• Manual focus
• White balance

Night Mode

1. Open Camera → MORE → NIGHT.
2. Hold the device steady.
3. Tap the shutter button.
4. Wait until capture finishes.

Panorama Mode

1. Open Camera → MORE → PANORAMA.
2. Tap the shutter button.
3. Move the device slowly in one direction.
4. Keep the image aligned with the viewfinder.
5. Stop when finished.

Camera Settings

Open Camera, select Quick controls, and tap Settings.

Available options include shot suggestions, scene optimization, high-efficiency image formats, RAW copies, watermark, HDR10+ video, video stabilization, tracking autofocus, location tags, and shooting methods.

Gallery and Photo Management

Gallery stores images, videos, albums, and supported media collections.

Viewing Photographs

Open Gallery and select an image.

Editing Photographs

Select an image and use the available editing controls.

Remastering an Image

1. Open Gallery.
2. Select an image.
3. Swipe upward.
4. Tap Remaster.
5. Save the adjusted image.

Creating Albums

Open Gallery → Albums → Create and select an album type.

Restoring Deleted Files

1. Open Gallery.
2. Select Menu → Recycle bin.
3. Choose the files.
4. Tap Restore.

Gallery Cloud Synchronization

Gallery supports compatible Microsoft OneDrive synchronization.

Open Gallery, select the OneDrive synchronization option, and follow the on-screen instructions.

Samsung DeX Setup

Samsung DeX allows the Galaxy S25 FE to display a desktop-style environment on compatible external displays.

Wireless Samsung DeX

1. Open Settings → Connected devices.
2. Select Samsung DeX.
3. Tap Connect wirelessly.
4. Choose a compatible display.
5. Complete the connection instructions.

Some displays require screen mirroring mode to be enabled before the phone can detect them.

Wired Samsung DeX

Connect the phone to a compatible external display using a supported USB Type-C to HDMI adapter.

Samsung recommends officially supported DeX accessories.

Controlling Samsung DeX

Supported control methods include:

• External keyboard and mouse
• Phone used as a touchpad
• On-screen keyboard

To use the phone as a touchpad, select the Touchpad control on the phone or use the corresponding option in the notification panel.

Wi-Fi, Bluetooth, and Mobile Data

Wi-Fi Setup

Open Settings → Connections → Wi-Fi, enable Wi-Fi, and select a network.

Enter the password if required.

Bluetooth Pairing

1. Open Settings → Connections → Bluetooth.
2. Turn Bluetooth on.
3. Select a compatible device.
4. Accept the pairing request.

Mobile Hotspot

1. Open Settings → Connections → Mobile Hotspot and Tethering.
2. Select Mobile Hotspot.
3. Enable the feature.
4. Configure the network name and password.

NFC

Open Settings → Connections → NFC and contactless payments to enable NFC.

A compatible payment service must be configured before contactless payments can be made.

Samsung Wallet and SmartThings

Samsung Wallet

Samsung Wallet can store supported payment cards, tickets, and compatible digital keys.

To configure Samsung Wallet:

1. Open Wallet.
2. Sign in to the Samsung account.
3. Complete the required verification setup.
4. Register supported cards or other items.

SmartThings

SmartThings provides controls for compatible smart appliances and connected devices.

Open SmartThings and follow the instructions to add and manage devices.

Samsung Applications

Display and Sound Settings

Display Settings

Open Settings → Display.

Options include brightness, Dark mode, adaptive brightness, motion smoothness, Eye comfort shield, screen mode, font size, screen zoom, and screen timeout.

Motion Smoothness

Open Settings → Display → Motion smoothness.

Choose:

• Adaptive
• Standard

Standard can help conserve battery power.

Sound Settings

Open Settings → Sounds and vibration.

Available settings include ringtones, notification sounds, vibration, Dolby Atmos, equalizer, and separate app sound.

Face Recognition and Fingerprint Setup

Face Recognition

1. Open Settings → Security and privacy.
2. Select Screen lock and biometrics → Face recognition.
3. Configure a secure screen lock.
4. Follow the face registration instructions.

Face recognition is less secure than a PIN, pattern, or password.

Fingerprint Registration

1. Open Settings → Security and privacy.
2. Select Screen lock and biometrics → Fingerprints.
3. Register the fingerprint.

Keep the fingerprint sensor area and fingers clean and dry.

Fingerprint Recognition Problems

If recognition fails:

• Check that the finger is clean and dry.
• Check the screen protector for compatibility.
• Use the registered PIN, password, or pattern.
• Register the fingerprint again if needed.

Security and Privacy

Open Settings → Security and privacy to manage security options.

Available Security Features

Secure Folder

Open Settings → Security and privacy → More security settings → Secure Folder and follow the setup instructions.

Important files stored in Secure Folder should also be backed up to another secure location.

Safety and Emergency Settings

Open Settings → Safety and emergency.

Available functions include:

• Emergency contacts
• Medical information
• Emergency SOS
• Emergency sharing
• Emergency Location Service
• Wireless emergency alerts

Backing Up and Restoring Data

Samsung Cloud Backup

1. Open Settings → Accounts and backup.
2. Select Samsung Cloud backup.
3. Choose the required information.
4. Start the backup.

Restoring Data

Open Settings → Accounts and backup → Restore data, select the backup, and follow the instructions.

Regular backups are recommended to protect important information.

Software Updates and Device Care

Software Updates

1. Open Settings → Software update.
2. Select Download and install.
3. Follow the on-screen instructions.

Device Care

Open Settings → Device care.

Available functions include:

Maintenance Mode

Maintenance mode can be used when the device is sent for repair.

It helps protect personal information while the phone is being serviced.

Factory Reset

A factory reset removes stored data and restores the phone to its initial configuration.

Warning: Important information must be backed up before resetting.

How to Factory Reset the Galaxy S25 FE

1. Open Settings.
2. Tap General management.
3. Select Reset.
4. Tap Factory data reset.
5. Select Reset.
6. Tap Delete all.

Water and Dust Resistance

The Galaxy S25 FE has an IP68 water and dust resistance rating.

IP68 Test Conditions

Maintaining Water Resistance

• Do not expose the phone to seawater or swimming pool water.
• Avoid high-pressure water.
• Keep the phone away from steam rooms and saunas.
• Dry the phone after water exposure.
• Do not connect accessories while the USB port is wet.
• Avoid exposing the phone to contaminated liquids.

Water resistance may decrease over time because of wear or physical damage.

Device Overheating and Temperature Protection

The recommended operating temperature is 0°C–35°C.

The device may become warm during charging, gaming, navigation, video recording, multitasking, or intensive applications.

What to Do if the Phone Overheats

1. Stop using demanding applications.
2. Disconnect the charger.
3. Close running apps.
4. Reduce screen brightness.
5. Turn off unused wireless functions.
6. Allow the device to cool.
7. Restart the device if necessary.

Overheating Warnings

If the device becomes too hot, it may:

• Reduce brightness.
• Limit performance.
• Reduce screen refresh rate.
• Slow or stop charging.
• Close applications.
• Restrict functions.
• Display an overheating warning.
• Shut down to protect itself.

If overheating continues, contact an authorized Samsung service centre.

Storage and Maintenance Instructions

Freeing Storage Space

1. Open Settings → Device care → Storage.
2. Check used and available storage.
3. Remove unnecessary or duplicate files.
4. Delete unused applications if required.

Battery and Charging Maintenance

• Use compatible Samsung-approved chargers and cables.
• Avoid extreme temperatures.
• Keep the charging port dry.
• Do not use damaged charging accessories.
• Disconnect chargers when they are not needed.

Screen Maintenance

• Avoid sharp objects on the touchscreen.
• Do not apply excessive pressure.
• Avoid showing static images for extended periods.
• Configure screen timeout to reduce unnecessary screen use.

Troubleshooting Guide

The following troubleshooting procedures address common Galaxy S25 FE problems.

Troubleshooting Table

Phone Will Not Turn On

Connect a compatible charger and charge the battery.

A fully discharged battery may prevent immediate startup.

Touchscreen Is Not Responding

1. Remove accessories that interfere with touch recognition.
2. Check for moisture.
3. Restart the phone.
4. Make sure the software is updated.
5. Seek authorized service if the screen is damaged.

Phone Freezes or Stops Responding

Press and hold the Side button and Volume Down button for more than seven seconds.

If the problem persists, back up important data and consider a factory reset.

Calls Are Not Connecting

Check the cellular network connection and confirm that call barring has not been enabled for the relevant number.

Microphone Problems

Make sure the microphone is not covered and that connected headphones are functioning correctly.

Poor Call Quality

Check that the antenna area is not blocked.

Move to an area with stronger network reception if necessary.

Battery Does Not Charge Properly

1. Check the charger connection.
2. Inspect the compatible charging cable.
3. Confirm that the charging port is dry.
4. If the problem continues, take the phone and charging equipment to an authorized Samsung service centre.

Camera Error Messages

1. Charge the battery.
2. Free storage space.
3. Restart the phone.
4. Contact authorized service if the problem continues.

Bluetooth Connection Problems

1. Make sure the other device is in pairing mode.
2. Keep devices within 10 m.
3. Restart Bluetooth.
4. If necessary, open Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings.
5. Select Reset settings.

Phone Is Not Detected by a Computer

Use a compatible USB cable and check that the computer has the appropriate drivers installed.

GPS Cannot Find the Current Location

GPS reception may be reduced indoors or in areas with obstructed signals.

Use Wi-Fi or mobile network location assistance where available.

Unusual Rattling Sound

A slight rattling noise may occur because of internal camera components used for optical image stabilization or autofocus.

This can be normal for devices using these camera technologies.

Customer Support Information

Samsung provides device troubleshooting, diagnostic services, and authorized repairs.

Battery Replacement and Authorized Repairs

The internal battery must not be removed by the user.

Battery removal should be performed by an authorized service centre.

Incorrect battery removal may damage the device or cause injury.

Frequently Asked Questions

1. How do I turn on the Samsung Galaxy S25 FE SM-S731B?

Press and hold the Side button for several seconds. If the battery is completely discharged, connect a compatible charger and allow the battery to charge before turning on the device.

2. Does the Samsung Galaxy S25 FE support wireless charging and reverse wireless charging?

Yes. The Galaxy S25 FE supports compatible wireless charging and Wireless power sharing. To charge another supported device, open Settings → Battery → Wireless power sharing, turn the feature on, and place the devices back-to-back with their charging coils aligned.

3. How do I install an eSIM on the Galaxy S25 FE?

Open Settings → Connections → SIM manager → Add eSIM. Follow the on-screen activation instructions or scan the QR code provided by the mobile carrier. Availability depends on the region, carrier, and model.

4. How do I force restart a frozen Galaxy S25 FE?

Press and hold the Side button and Volume Down button simultaneously for more than seven seconds. The phone will restart.

5. Does the Galaxy S25 FE support Samsung DeX?

Yes. Samsung DeX can connect the phone to compatible external displays wirelessly or through a supported USB Type-C to HDMI adapter. Wireless setup is available under Settings → Connected devices → Samsung DeX → Connect wirelessly.

6. Is the Samsung Galaxy S25 FE waterproof?

The Galaxy S25 FE has an IP68 rating based on controlled testing in fresh water at a depth of 1.5 m for 30 minutes. The device should not be exposed to seawater, swimming pool water, high-pressure water, or steam rooms. Water resistance can decrease over time.

7. How do I factory reset the Samsung Galaxy S25 FE?

Open Settings → General management → Reset → Factory data reset → Reset → Delete all. Back up important data before beginning because the reset removes stored information.

8. How do I fix a Galaxy S25 FE that is not charging?

Check that the USB Type-C cable and power adapter are properly connected. Make sure the charging port is dry and use compatible charging equipment. For wireless charging, confirm that the phone is correctly aligned and that no interfering materials are between the phone and charger. If the problem continues, contact an authorized Samsung service centre.