Galaxy S25/S24 Series

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FieldDetails
Document TitleUser Guide
Document TypeUser Guide
Brand NameSamsung
Product NameGalaxy S25, Galaxy S25+, Galaxy S25 Edge, Galaxy S25 Ultra, Galaxy S24, Galaxy S24+, Galaxy S24 Ultra
Model Number(s)SM-S931B, SM-S931B/DS, SM-S936B, SM-S936B/DS, SM-S937B, SM-S937B/DS, SM-S938B, SM-S938B/DS, SM-S921B, SM-S921B/DS, SM-S921B/DS UD, SM-S926B, SM-S926B/DS, SM-S926B/DS UD, SM-S928B, SM-S928B/DS, SM-S928B/DS UD
PDF File Size2.82 MB
Total Number of Pages203
Languages CoveredEnglish

Samsung Galaxy S25 and S24 Series

The Samsung Galaxy S25 and Galaxy S24 series smartphones provide mobile communication, photography, internet access, entertainment, productivity, and intelligent assistance features. The devices combine touchscreen controls with Samsung applications, advanced camera functions, biometric security, wireless connectivity, and Galaxy AI.

The series includes the Galaxy S25 Ultra, Galaxy S25 Edge, Galaxy S25+, Galaxy S25, Galaxy S24 Ultra, Galaxy S24+, and Galaxy S24.

All seven products support wired and wireless battery charging, compatible nano-SIM and eSIM services, fingerprint recognition, face recognition, Bluetooth, Wi-Fi, and Samsung DeX. The Galaxy S25 Ultra and Galaxy S24 Ultra also include the S Pen for handwriting, drawing, and supported pen controls.

The Galaxy AI functions provide assistance with translating conversations, writing messages, organizing notes, editing photographs, searching on-screen content, and processing voice recordings. Available functions depend on the device model, software version, region, and service provider.

Supported Models and Product Identification

ProductModel Numbers
Galaxy S25SM-S931B, SM-S931B/DS
Galaxy S25+SM-S936B, SM-S936B/DS
Galaxy S25 EdgeSM-S937B, SM-S937B/DS
Galaxy S25 UltraSM-S938B, SM-S938B/DS
Galaxy S24SM-S921B, SM-S921B/DS, SM-S921B/DS UD
Galaxy S24+SM-S926B, SM-S926B/DS, SM-S926B/DS UD
Galaxy S24 UltraSM-S928B, SM-S928B/DS, SM-S928B/DS UD

Checking the Model Number

  1. Open Settings.
  2. Tap About phone.
  3. Check the device information.

The About phone screen also provides access to software information, serial number, SIM status, and other device details.

Product Overview and Main Features

FeatureDescription
TouchscreenControls applications, settings, and navigation
Front and Rear CamerasCapture photographs and videos
USB Type-CSupports wired charging and compatible accessories
Wireless ChargingCharges the battery using a compatible wireless charger
Wireless Power SharingCharges compatible devices using the phone’s battery
Nano-SIMSupports physical SIM card installation
eSIMSupports digital SIM activation where available
Fingerprint RecognitionUses an on-screen fingerprint sensor
Face RecognitionProvides facial authentication
Galaxy AIProvides supported intelligent assistance features
Samsung DeXProvides a desktop-style interface on an external display
NFCSupports compatible NFC services and payments
Samsung WalletStores supported payment cards, tickets, and digital keys
SmartThingsManages compatible connected devices
S PenAvailable on Galaxy S25 Ultra and S24 Ultra
IP68Water- and dust-resistance certification under specified test conditions

Model-Specific Feature Differences

FeatureSupported Models
Built-in S PenGalaxy S25 Ultra, Galaxy S24 Ultra
S Pen Bluetooth Air actionsGalaxy S24 Ultra
S Pen remote camera controlsGalaxy S24 Ultra
Ultra-wideband (UWB)Galaxy S25 Ultra, S25 Edge, S25+, S24 Ultra, S24+
UWB Digital KeyGalaxy S25 Ultra, S25 Edge, S25+, S24 Ultra, S24+
Samsung Messages sectionGalaxy S24 Ultra, S24+, S24
PENUPGalaxy S25 Ultra, S24 Ultra
Galaxy ShopGalaxy S24 Ultra, S24+, S24

Other application and feature availability may depend on the region, carrier, or software version.

Device Layout and Components

The device illustrations show the positions of buttons, cameras, microphones, sensors, antenna areas, and charging components.

Front and Side Components

ComponentFunction
ScreenDisplays applications and device controls
Front CameraCaptures selfies and supports video calls
Proximity/Light SensorDetects nearby objects and surrounding light
SpeakerOutputs call and media audio
MicrophoneRecords audio and supports calls
Volume ButtonControls audio volume
Side ButtonControls power, screen locking, and assigned shortcuts
Fingerprint SensorRecognizes registered fingerprints through the display
SIM Card TrayHolds the physical nano-SIM card
Tray HoleAllows the tray to be released with the ejection pin
USB Type-C PortConnects charging and compatible wired accessories
Air Vent HoleSupports internal device functions

Rear Components

ComponentFunction
Rear CamerasCapture photographs and videos
FlashProvides additional illumination
GPS AntennaSupports location functions
NFC AntennaSupports NFC services
Wireless Charging CoilReceives and shares wireless charging power
Main AntennaSupports wireless communications
Rear MicrophoneCaptures sound
Laser AF SensorSupports camera focusing on Galaxy S25 Ultra and S24 Ultra

S Pen Location

The Galaxy S25 Ultra and Galaxy S24 Ultra have an integrated S Pen storage slot at the bottom of the device.

To remove the S Pen, press its end to release it, then pull it out.

To store the S Pen, insert it into the slot and push until it clicks into place.

Side Button and Volume Button Controls

The Side button can turn the phone on, lock the screen, or open an assigned application.

Button ActionFunction
Hold Side button while phone is offTurns on the phone
Press Side buttonTurns on or locks the display
Double-press Side buttonOpens the assigned application or feature
Hold Side buttonOpens the assigned function
Press Side button and Volume Down togetherTakes a screenshot
Hold Side button and Volume Down togetherOpens power controls
Hold both buttons for more than seven secondsForces a restart

Customizing the Side Button

  1. Open Settings.
  2. Select Advanced features.
  3. Tap Side button.
  4. Choose the preferred double-press or long-press action.

Package Contents and Accessories

The accessories provided with the smartphone depend on the model, region, and mobile carrier.

The supplied USB cable supports charging up to 3 A.

Charging Accessories

ModelCharging Accessory Information
Galaxy S25 UltraSupplied USB cable supports up to 3 A; official Samsung 45 W charger and compatible cable recommended for optimal charging
Galaxy S25+Supplied USB cable supports up to 3 A; official Samsung 45 W charger and compatible cable recommended for optimal charging
Galaxy S25 EdgeSupplied USB cable supports up to 3 A
Galaxy S25Supplied USB cable supports up to 3 A
Galaxy S24 UltraSupplied USB cable supports up to 3 A; official Samsung 45 W charger and compatible cable recommended for optimal charging
Galaxy S24+Supplied USB cable supports up to 3 A; official Samsung 45 W charger and compatible cable recommended for optimal charging
Galaxy S24Supplied USB cable supports up to 3 A

The USB power adapter is generally sold separately, although regional packages may differ.

Accessory Precautions

  • Samsung-approved accessories are recommended.
  • Accessories designed for other devices may not function correctly.
  • USB Type-C headphones must support compatible digital audio output.
  • Unsupported accessories may cause operational problems.
  • Available accessories may change by market.

Before First Use

The battery should be charged before first use or after an extended period of inactivity.

Before starting setup:

  1. Prepare a compatible USB Type-C charging cable.
  2. Connect the device to a suitable power adapter.
  3. Charge the battery.
  4. Prepare the nano-SIM card or eSIM activation information supplied by the carrier.
  5. Prepare Wi-Fi connection information.
  6. Turn on the device.
  7. Follow the initial setup instructions.

A Wi-Fi connection may be necessary to complete certain setup features.

Charging the Battery

The Galaxy S25 and S24 series support wired charging, wireless charging, and Wireless power sharing.

Wired Charging Instructions

  1. Connect the USB cable to a compatible USB power adapter.
  2. Insert the USB Type-C connector into the phone’s multipurpose jack.
  3. Connect the adapter to an electrical outlet.
  4. Allow the battery to charge.
  5. Disconnect the charger after charging is complete.

Wireless Charging Instructions

  1. Connect a compatible wireless charger to its power source.
  2. Place the center of the phone’s back against the center of the charging surface.
  3. Check that charging begins.
  4. Allow the battery to charge.
  5. Remove the phone when charging is complete.

The estimated charging time may appear in the notification panel.

Wireless charging performance can vary depending on the case or accessory being used. Removing an interfering cover may improve charging stability.

Fast Charging and Super Fast Charging

The device supports compatible fast and super fast charging equipment.

To manage charging:

  1. Open Settings → Battery.
  2. Tap Charging settings.
  3. Check that the intended charging option is enabled.
  4. Use compatible charging equipment.

Charging may be faster when the device or screen is turned off.

Fast Wireless Charging

Fast wireless charging requires compatible charging equipment.

If a wireless charger has an internal fan, it may produce noise while charging. A routine can be configured to turn off fast wireless charging at a specified time.

Wireless Charging Precautions

  • Do not place metal objects or magnets between the phone and charger.
  • Remove credit cards and RFID cards from between the phone and charger.
  • Use compatible wireless charging equipment.
  • Avoid damaged charging accessories.
  • Keep the charging area free of foreign materials.

Wireless Power Sharing

Wireless power sharing allows the phone to charge another compatible wireless charging device.

How to Turn On Wireless Power Sharing

  1. Open Settings.
  2. Tap Battery → Wireless power sharing.
  3. Turn on the feature.
  4. Place the compatible receiving device against the center of the phone’s back.
  5. Adjust the devices until the charging coils align.
  6. Disconnect the devices after charging.

Setting a Battery Limit

  1. Open Settings → Battery → Wireless power sharing.
  2. Tap Battery limit.
  3. Set the minimum remaining battery level.

Power sharing stops when the battery reaches the selected limit.

Wireless Power Sharing Precautions

  • Remove accessories that interfere with charging.
  • Keep both devices stationary during charging.
  • Do not use headphones while sharing power.
  • Charging speed depends on the receiving device and surrounding conditions.
  • Some functions may be unavailable while sharing power.

Battery Settings and Power Management

Open Settings → Battery.

SettingFunction
Power savingReduces battery consumption
Background usage limitsRestricts power use by selected apps
Battery protectionControls charging limits
TodayDisplays battery usage
Charging settingsConfigures available charging functions
Wireless power sharingControls charging another device
Auto dim screenReduces brightness at low battery levels
Show battery percentageDisplays remaining battery percentage
Battery informationDisplays supported battery details

Reducing Battery Consumption

  • Turn on Power saving.
  • Lower screen brightness.
  • Reduce screen timeout.
  • Turn off Bluetooth when unused.
  • Close unnecessary applications.
  • Limit background synchronization.
  • Use Device care to optimize performance.

Checking Battery Information

Open Settings → Battery → Battery information.

Depending on regional availability, battery information may include the manufacturing date, first-use date, charge/discharge cycle count, and measured battery condition.

Nano-SIM Card Installation

The devices accept compatible nano-SIM cards.

How to Insert a Nano-SIM Card

  1. Locate the SIM card tray.
  2. Insert the ejection pin into the tray’s release hole.
  3. Gently remove the tray.
  4. Place the nano-SIM card into the tray with the gold contacts facing upward.
  5. Press the SIM card gently into position.
  6. Insert the tray completely into the device.

Dual SIM Installation

Compatible dual SIM variants have tray arrangements for multiple physical SIM cards.

The physical SIM cards must be positioned according to the tray illustration for the specific model.

SIM Installation Precautions

  • Use only nano-SIM cards.
  • Keep the ejection pin perpendicular to the tray hole.
  • Do not insert the ejection pin into a microphone opening.
  • Make sure the tray is dry.
  • Secure the SIM card before reinserting the tray.
  • Fully insert the tray to reduce the risk of liquid entering the device.

eSIM Setup and Activation

The smartphones support eSIM services where available through the carrier and region.

An eSIM is a digital SIM installed without inserting a physical card.

How to Add an eSIM

  1. Open Settings.
  2. Select Connections.
  3. Tap SIM manager.
  4. Select Add eSIM.
  5. Follow the displayed activation instructions.

Activating an eSIM with a QR Code

  1. Open Settings → Connections → SIM manager.
  2. Tap Add eSIM.
  3. Select Scan QR code.
  4. Scan the QR code supplied by the carrier.
  5. Complete the activation instructions.

Managing Multiple SIM Connections

Open Settings → Connections → SIM manager.

SettingFunction
SIM cardsActivates physical SIM cards
eSIMsDownloads or activates digital SIMs
Preferred SIMsSelects SIMs for supported services
Data switchingUses another SIM when the preferred connection is unavailable
More SIM settingsProvides additional SIM controls

Using two active SIM services may affect data transfer speeds in some areas.

Turning the Phone On, Off, and Restarting

Turning On the Phone

Press and hold the Side button until the device starts.

Turning Off the Phone

  1. Hold the Side button and Volume Down button simultaneously.
  2. Tap Power off.
  3. Confirm by tapping Power off again.

Restarting

Open the power menu and select Restart.

Force Restart

If the device becomes unresponsive, hold the Side button and Volume Down button for more than seven seconds.

Initial Device Setup

When the phone starts for the first time, the setup assistant appears.

Follow the instructions to configure available settings and accounts.

Connecting to Wi-Fi

  1. Open Settings → Connections → Wi-Fi.
  2. Turn Wi-Fi on.
  3. Select a network.
  4. Enter the password if requested.

Signing In to a Samsung Account

  1. Open Settings.
  2. Tap Sign in to your Galaxy.
  3. Sign in using Samsung account credentials.

An account can also be added from Settings → Accounts and backup → Manage accounts → Add account.

Transferring Data Using Smart Switch

Samsung Smart Switch transfers supported information from another device through a cable, wireless connection, computer, or external storage.

How to Transfer Data

  1. Open Settings → Accounts and backup.
  2. Select Transfer data for device setup.
  3. Choose the transfer method.
  4. Follow the on-screen instructions.
  5. Complete the transfer.

For transfer information and compatibility requirements, visit www.samsung.com/smartswitch.

Touchscreen Operation and Navigation

Touchscreen Gestures

GestureFunction
TapSelect an item
Touch and holdOpen additional options
DragMove an item
Double tapActivate a supported action
SwipeScroll or change screens
PinchReduce the displayed scale
Spread fingersEnlarge displayed content

Navigation Buttons

ButtonFunction
RecentsOpens recently used applications
HomeReturns to the Home screen
BackReturns to the previous screen

Gesture Navigation

Open Settings → Display → Navigation bar → Swipe gestures.

Circle to Search

Touch and hold the Home button, then circle or select an image or text to search for related information.

Home Screen and Apps Screen

The Home screen contains application shortcuts, widgets, and other frequently used functions.

Swipe upward from the Home screen to open the Apps screen.

Customizing the Home Screen

Touch and hold an empty area of the Home screen.

Available options include:

  • Wallpaper and style
  • Themes
  • Widgets
  • Home screen settings
  • Adding or removing panels

Creating App Folders

Drag one application icon over another icon.

Edge Panels

Open Settings → Display → Edge panels to enable the feature.

Drag the Edge panel handle toward the center of the screen to access supported applications and shortcuts.

Lock Screen and Always On Display

Setting a Screen Lock

Open Settings → Lock screen and AOD → Screen lock and biometrics.

Select the preferred lock method.

Always On Display

Always On Display shows selected information when the screen is off.

  1. Open Settings → Lock screen and AOD.
  2. Select Always On Display.
  3. Turn on the feature.
  4. Select When to show to configure the display behavior.

The display can show supported information such as the clock and notifications.

Notification and Quick Settings Panels

Opening Notifications

Swipe downward from the top of the screen, excluding the upper-right quick settings area.

Opening Quick Settings

Swipe downward from the upper-right side of the display.

Quick settings provide access to Wi-Fi, Bluetooth, media controls, and other available functions.

Status Bar Icons

IndicatorMeaning
Signal barsMobile network signal strength
No signalMobile network unavailable
LTELTE network connected
5G5G network connected
Wi-FiWi-Fi connected
BluetoothBluetooth enabled
S PenS Pen connection status where applicable
LocationLocation services active
PhoneCall in progress
Missed callMissed incoming call
AlarmAlarm enabled
Flight modeWireless flight mode active
BatteryBattery charge level
ChargingBattery charging
WarningError or caution condition

Screenshots and Screen Recording

Taking a Screenshot

Press the Side button and Volume Down button simultaneously.

Palm Swipe Screenshot

  1. Open Settings → Advanced features → Motions and gestures.
  2. Turn on Palm swipe to capture.
  3. Swipe the edge of the hand across the screen.

Recording the Screen

  1. Open Quick settings.
  2. Select Screen recorder.
  3. Choose the required sound option.
  4. Tap Start recording.
  5. Use the recording controls.
  6. Tap Stop when finished.

Recorded videos are saved in Gallery.

Galaxy AI Features and Settings

Galaxy AI provides intelligent assistance with communication, writing, translation, multimedia, and productivity.

Configuring Galaxy AI

Open Settings → Galaxy AI.

To restrict processing to the device when supported, turn on Process data only on device.

Some features require online processing and may be unavailable when this restriction is active.

Live Translate for Phone Calls

  1. Open the Phone app.
  2. Go to Settings → Live translate.
  3. Turn on the feature.
  4. Choose the languages.
  5. During a call, tap Call assist → Live translate.

Writing Assist

Writing assist provides spelling, grammar, writing-style, and supported text-generation functions.

While entering text, tap the Assist control on the Samsung Keyboard and choose a function.

Interpreter

  1. Open Interpreter from the Edge panel.
  2. Select the languages.
  3. Tap the microphone control.
  4. Begin the conversation.

Listening mode can be used for interpreting speech such as lectures or meetings.

Note Assist

Samsung Notes supports intelligent functions including text formatting, summaries, spelling correction, translation, and drawing-based image creation.

Open a note and select the Assist function.

Transcript Assist

Transcript assist can convert supported recordings to text and create summaries.

To configure compatible call transcription:

  1. Open Phone.
  2. Select Settings → Record calls → Transcript assist.
  3. Enable automatic transcription.
  4. Select the language.

Browsing Assist

In Samsung Internet, select the Assist function to summarize, translate, or listen to highlights from supported webpages.

Photo Assist

Photo assist provides editing tools for moving, removing, or resizing selected objects in images.

  1. Open Gallery.
  2. Select a photograph.
  3. Tap Photo assist → Generative edit.
  4. Select the object.
  5. Modify the image.
  6. Tap Generate.
  7. Save a copy.

Sketch to Image

Open Gallery, select an image, and choose Sketch to image from the supported assistance tools.

Draw the desired changes and generate the resulting image.

Audio Eraser

Audio eraser can adjust supported sound categories in video recordings.

  1. Open Gallery.
  2. Select a video.
  3. Open Edit.
  4. Select Audio eraser.
  5. Adjust the sound levels.
  6. Save a copy.

Now Brief

Now Brief provides supported personalized information.

Open the Edge panel and select Now brief to access the feature.

S Pen Instructions – Galaxy S25 Ultra and S24 Ultra

The Galaxy S25 Ultra and Galaxy S24 Ultra include an S Pen for handwriting, drawing, and screen interaction.

Removing the S Pen

  1. Press the exposed end of the S Pen.
  2. Release it from the slot.
  3. Pull it out gently.

Inserting the S Pen

Place the S Pen back into its slot and push until it clicks.

Air Command

Air Command provides access to compatible S Pen functions.

Tap the Air Command icon using the S Pen.

Available functions include:

FunctionDescription
Create noteOpens a note
Screen writeCaptures and annotates screenshots
AI selectSelects on-screen content
Drawing assistGenerates artwork from drawings or prompts
TranslateTranslates supported text
MagnifyEnlarges displayed content
PENUPOpens artwork-sharing functions
Write on calendarAdds handwritten calendar content

Writing Screen-Off Memos

  1. Remove the S Pen while the display is off.
  2. Write on the screen.
  3. Tap Save or reinsert the S Pen.

The memo is saved to Samsung Notes.

Converting Handwriting to Text

  1. Open Settings → Advanced features → S Pen.
  2. Turn on S Pen to text.
  3. Write inside a supported text field.

The handwriting is converted to text.

S Pen Air Actions – Galaxy S24 Ultra

The Galaxy S24 Ultra supports Bluetooth-based S Pen Air actions.

These controls allow compatible applications to be operated remotely.

Using the S24 Ultra S Pen as a Camera Remote

  1. Open Settings → Advanced features → S Pen → Air actions.
  2. Enable the feature.
  3. Open Camera.
  4. Press the S Pen button to capture a photograph.

Additional supported gestures can control camera modes, camera switching, and other assigned actions.

Charging the S24 Ultra S Pen

Insert the S Pen into its slot to charge it.

The S Pen must be charged before Bluetooth remote functions can operate.

Resetting the S24 Ultra S Pen

  1. Insert the S Pen into its slot.
  2. Open Settings → Advanced features → S Pen.
  3. Open the additional options menu.
  4. Select Reset S Pen.

Phone Calls and Contacts

Making a Call

  1. Open Phone.
  2. Select Keypad.
  3. Enter the number.
  4. Tap the call button.

Making an International Call

  1. Open the keypad.
  2. Hold 0 until the plus symbol appears.
  3. Enter the country code and phone number.
  4. Start the call.

Blocking Phone Numbers

Open Phone → Settings → Block numbers and add the desired number.

Creating Contacts

  1. Open Contacts.
  2. Tap Create.
  3. Enter the contact information.
  4. Tap Save.

Importing Contacts

Open Contacts → Settings → Import contacts and follow the instructions.

Camera Operation and Shooting Modes

The Galaxy S25 and S24 series include multiple camera modes for photography and video recording.

Taking Photographs

  1. Open Camera.
  2. Select PHOTO.
  3. Point the camera toward the subject.
  4. Tap the preview to focus.
  5. Adjust brightness if required.
  6. Tap the shutter button.

Camera Modes

ModeFunction
PhotoAutomatic photography
VideoVideo recording
PortraitBackground-blurred photographs
Portrait VideoBackground-blurred video
ProManual photography
Pro VideoManual video controls
NightLow-light photography
PanoramaWide-scene photography
FoodFood photography
Slow MotionSlow-motion recording
HyperlapseFast-motion recording
Dual RecRecording with two cameras
Single TakeCapturing multiple results in one session

Portrait Mode

  1. Open Camera.
  2. Select PORTRAIT.
  3. Adjust the background effect.
  4. Wait for the Ready message.
  5. Capture the photograph.

Pro Mode

Open Camera → MORE → PRO.

Available manual controls include:

  • ISO
  • Shutter speed
  • Exposure value
  • Focus
  • White balance

Night Mode

  1. Open Camera → MORE → NIGHT.
  2. Keep the device steady.
  3. Tap the shutter button.
  4. Wait for capture to finish.

Video Recording

  1. Open Camera.
  2. Select VIDEO.
  3. Tap Record.
  4. Tap Stop when finished.

The camera interface provides resolution controls. Supported video recording configurations include resolutions up to 8K, depending on the model and recording mode.

Super Steady Video

Open VIDEO mode and turn on Super steady to reduce shaking during recording.

Dual Rec

  1. Open Camera → MORE → DUAL REC.
  2. Select two lenses.
  3. Choose the recording layout.
  4. Start recording.
  5. Stop when finished.

Single Take

  1. Open Camera → MORE → SINGLE TAKE.
  2. Start recording the scene.
  3. Open the result in Gallery.
  4. Save selected photographs or videos.

Hyperlapse

  1. Open Camera → MORE → HYPERLAPSE.
  2. Select a recording speed.
  3. Start recording.
  4. Stop when finished.

Close-Up Focus Enhancer

The Galaxy S25 Ultra, Galaxy S25 Edge, and Galaxy S24 Ultra include the Focus enhancer function described in the guide.

When the Focus enhancer indicator appears in the camera preview, it can be used for supported close-up photographs.

Camera Settings

Open Camera and select Settings from the quick controls.

SettingFunction
Scan documents and textDetects documents and text
Scan QR codesReads QR codes
Shot suggestionsSuggests photograph composition
Scene optimiserAutomatically adjusts image appearance
WatermarkAdds image information
High efficiency picturesSaves HEIF images
RAW image formatSaves supported DNG images
Motion photoCaptures additional movement around a photograph
Auto FPSAdjusts video frame rate
Video stabilisationReduces shaking
HDR10+ videosRecords supported high-dynamic-range video
Log videoRecords video for flexible editing
Tracking auto focusTracks selected subjects
Location tagsAdds location information
Voice commandsControls supported shooting functions
Floating ShutterAdds a movable shutter button

Gallery and Multimedia Management

Viewing Photographs

Open Gallery and select a photograph.

Editing Photographs

Use the editing controls to crop, adjust, remaster, or apply available assistance functions.

Viewing Videos

Open Gallery and select a video.

Playback controls include pause, rewind, fast-forward, playback speed, screen rotation, and supported editing tools.

Creating Albums

Open Gallery → Albums → Create.

OneDrive Synchronization

Gallery supports synchronization with compatible Microsoft OneDrive accounts.

Follow the cloud synchronization instructions in Gallery.

Restoring Deleted Images

  1. Open Gallery.
  2. Select Menu → Recycle bin.
  3. Select the required files.
  4. Tap Restore.

Wi-Fi, Bluetooth, NFC, and Mobile Hotspot

Wi-Fi

Open Settings → Connections → Wi-Fi and select the required network.

Bluetooth Pairing

  1. Open Settings → Connections → Bluetooth.
  2. Turn Bluetooth on.
  3. Select a compatible device.
  4. Accept the pairing request.

NFC

Open Settings → Connections → NFC and contactless payments.

Turn on NFC to use compatible payment and tag-reading services.

Mobile Hotspot

  1. Open Settings → Connections → Mobile Hotspot and Tethering.
  2. Select Mobile Hotspot.
  3. Turn it on.
  4. Configure the network name and password.

Samsung Wallet and Digital Keys

Samsung Wallet manages supported payment cards, tickets, passes, and vehicle digital keys.

Setting Up Samsung Wallet

  1. Open Wallet.
  2. Sign in to the Samsung account.
  3. Complete biometric and PIN setup.
  4. Register compatible cards.

Making Contactless Payments

  1. Open Wallet.
  2. Select a card.
  3. Verify identity.
  4. Place the phone near the compatible payment terminal.

Digital Vehicle Key

A compatible vehicle’s digital key can be registered through the manufacturer’s app and Samsung Wallet.

For compatible UWB-enabled models and vehicles, proximity-based locking and unlocking may be available.

The UWB digital key function applies to Galaxy S25 Ultra, S25 Edge, S25+, S24 Ultra, and S24+ where supported.

Samsung DeX

Samsung DeX allows the smartphone to use a computer-style interface on an external display.

Wireless Samsung DeX

  1. Open Settings → Connected devices → Samsung DeX.
  2. Select Connect wirelessly.
  3. Choose a compatible display.
  4. Follow the connection instructions.

Wired Samsung DeX

Connect the device to an external display using a compatible Samsung DeX-supported USB Type-C to HDMI adapter.

A connected mouse and keyboard can be used to control the interface. The phone can also function as a touchpad.

Modes and Routines

Modes and Routines change selected settings automatically or manually.

Creating a Mode

  1. Open Settings → Modes and Routines.
  2. Select Modes.
  3. Choose an existing mode or tap Add mode.
  4. Configure the settings.

Creating a Routine

  1. Open Settings → Modes and Routines → Routines.
  2. Tap Create.
  3. Choose the conditions and actions.
  4. Save the routine.

Security and Biometric Authentication

Registering Face Recognition

  1. Open Settings → Security and privacy.
  2. Select Screen lock and biometrics → Face recognition.
  3. Set a secure screen lock.
  4. Follow the registration instructions.

Registering Fingerprints

  1. Open Settings → Security and privacy.
  2. Tap Screen lock and biometrics → Fingerprints.
  3. Follow the instructions.

The fingerprint recognition sensor is positioned beneath the lower central area of the display.

A thick or incompatible screen protector may reduce recognition accuracy.

Secure Folder

Secure Folder provides protected storage for selected applications, documents, and personal information.

Open Settings → Security and privacy → More security settings → Secure Folder.

Follow the setup instructions.

Secure Wi-Fi

Open Settings → Security and privacy → More security settings → Secure Wi-Fi.

The feature provides supported connection protection when using Wi-Fi networks.

Samsung Pass

Samsung Pass provides supported biometric sign-in and personal information management.

Open the relevant Samsung Pass settings through Security and privacy.

Backups, Device Care, and Software Updates

Samsung Cloud Backup

  1. Open Settings → Accounts and backup.
  2. Select Back up data under Samsung Cloud.
  3. Choose the data to back up.
  4. Start the backup.

Device Care

Open Settings → Device care.

FunctionDescription
Optimise nowChecks system performance
BatteryDisplays battery information
StorageManages stored files
MemoryReleases memory
App protectionChecks for harmful applications
Performance profileAdjusts supported performance settings
Auto optimisationPerforms routine maintenance
DiagnosticsTests supported device functions
Maintenance modeProtects personal information during servicing

Software Update

  1. Open Settings → Software update.
  2. Select Download and install.
  3. Follow the update instructions.

Accessibility Settings

Open Settings → Accessibility.

Available functions include:

CategoryFeatures
Vision enhancementsHigh-contrast themes, magnification, color adjustments, Extra dim
TalkBackSpoken feedback and screen reading
Hearing enhancementsLive Caption, sound adjustment, hearing aid support
Interaction and dexterityAssistant menu, Universal switch, Voice Access
Touch controlsTouch-and-hold delay, Tap duration, Ignore repeated touches
Advanced settingsAccessibility shortcuts and additional controls

Water and Dust Resistance

The smartphones meet the IP68 water- and dust-resistance standard under specified laboratory conditions.

IP68 Test Conditions

SpecificationValue
StandardIEC 60529
CertificationIP68
Water TypeFresh water
Maximum Test Depth1.5 m
Test Duration30 minutes
Test Temperature15–35°C
Test Pressure86–106 kPa

Water Resistance Precautions

  • Avoid swimming pool water and seawater.
  • Do not expose the phone to high-pressure water.
  • Avoid sudden temperature changes.
  • Do not connect accessories while the port is wet.
  • Dry the device thoroughly after exposure to water.

If the phone comes into contact with substances such as soap, oil, perfume, sunscreen, or other liquids, clean it with fresh water that is not flowing, wipe it with a soft clean cloth, and dry it thoroughly.

Water resistance is not permanent and may decrease with normal wear or physical damage.

Safety and Maintenance Instructions

General Safety

  • Keep the device away from extreme temperatures.
  • Avoid prolonged exposure to direct sunlight.
  • Keep the phone away from sources of intense heat.
  • Do not use damaged charging equipment.
  • Do not place metal objects against the wireless charging coil.
  • Keep the microphone, speaker, and air vent openings clear.
  • Avoid damaging the camera lens.

Magnetic Components

The phone contains magnets.

Keep it away from items that may be affected by magnetic fields, including certain medical devices.

Samsung advises keeping the phone more than 15 cm away from implanted medical devices.

Operating Temperature

The recommended operating temperature is 0–35°C.

Overheating Protection

If the phone overheats:

  1. Stop using the device.
  2. Disconnect charging equipment.
  3. Close running applications.
  4. Reduce screen brightness.
  5. Turn off unnecessary wireless connections.
  6. Allow the phone to cool.

The device may temporarily reduce performance, lower screen brightness, or stop charging while controlling temperature.

Troubleshooting Guide

Common Problems and Solutions

ProblemPossible CauseRecommended Action
Phone does not turn onDischarged batteryCharge before startup
Touchscreen responds poorlyMoisture, accessories, or software issueCheck screen and restart
Phone freezesTemporary system issueForce restart
Calls do not connectNetwork or call settingsCheck service connection
Microphone not workingBlocked microphone or accessory problemCheck microphone and headphones
Calls echoSound or reception conditionsAdjust volume or change location
Mobile network disconnectsWeak receptionMove to an area with better reception
Battery not chargingCharging connection or battery issueCheck charger and seek service
Battery drains quicklyHeavy usage or battery agingReduce power consumption
Camera errorLow battery or limited storageCharge, free space, restart
Images appear blurryPoor lighting or camera conditionsAdjust shooting conditions
Media cannot playFile compatibility or DRM protectionCheck file format and permissions
Bluetooth connection failsPairing or connection issueRestart Bluetooth or reset settings
USB connection failsCable or computer driver problemCheck cable and drivers
GPS cannot locate phoneObstructed satellite receptionUse network-assisted location
Storage fullUnnecessary stored dataRemove unused files or apps

Force Restarting a Frozen Device

Press and hold the Side button and Volume Down button together for more than seven seconds.

Resetting Wi-Fi and Bluetooth

  1. Open Settings → General management → Reset.
  2. Select Reset Wi-Fi and Bluetooth settings.
  3. Tap Reset settings.

Registered connection information may be lost.

Camera Error Messages

Charge the battery, free storage space, and restart the phone. If the camera continues to display an error, contact an authorized Samsung service centre.

Battery Charging Problems

Make sure the charger is connected correctly. If charging continues to fail, bring the phone and charging accessories to an authorized service centre.

Storage Space Problems

Open Device care and remove unnecessary files, cache, or unused applications.

PIN, PUK, and Authentication Messages

CodeMeaning
PasswordDevice lock password
PINSIM authentication code
PUKCode required to unblock a SIM after repeated incorrect PIN attempts
PIN2Additional SIM authentication code for supported services

Contact the mobile carrier when a PUK or PIN2 code is required.

Factory Reset Instructions

A factory reset removes personal data and restores the phone to its initial configuration.

How to Factory Reset

  1. Open Settings → General management → Reset.
  2. Select Factory data reset.
  3. Tap Reset.
  4. Tap Delete all.

Warning: Back up important files, photographs, messages, and other personal information before performing a factory reset.

Customer Support and Authorized Service

Samsung provides support through Samsung Members and authorized service centres.

Support ResourceInformation
ManufacturerSamsung Electronics Co., Ltd.
Official Websitewww.samsung.com
Samsung MembersDiagnostics, support questions, and error reports
Smart Switchwww.samsung.com/smartswitch
Samsung DeXwww.samsung.com/samsung-dex
Samsung Walletwww.samsung.com/samsung-wallet
Bixbywww.samsung.com/bixby
Security Updatessecurity.samsungmobile.com
Energy Informationwww.samsung.com/global/ecodesign_energy
Battery Removal Informationwww.samsung.com/global/ecodesign_energy

Battery Replacement and Removal

Battery removal must be performed by an authorized service centre.

Attempting to remove the battery incorrectly may damage the phone, cause personal injury, or make the device unsafe.

Warranty and Service Precautions

Damage caused by improper charging connections or misuse may not be covered by warranty.

Installing software from unofficial sources or modifying the operating system may void warranty coverage.

Accessories not approved by Samsung may cause malfunctions that are not covered by warranty.

Frequently Asked Questions

1. How do I set up a Samsung Galaxy S25 or Galaxy S24 for the first time?

Charge the battery, turn on the phone using the Side button, and follow the on-screen setup instructions. Connect to Wi-Fi, activate a nano-SIM or supported eSIM, and sign in to the required accounts.

2. How do I activate an eSIM on the Galaxy S25 or S24?

Open Settings → Connections → SIM manager → Add eSIM. Follow the activation instructions or scan the QR code supplied by the mobile carrier.

3. How do I use Wireless Power Sharing?

Open Settings → Battery → Wireless power sharing, turn on the feature, and place a compatible wireless charging device against the center of the phone’s back.

4. Do the Galaxy S25 Ultra and Galaxy S24 Ultra have the same S Pen functions?

Both support handwriting, drawing, note creation, and supported S Pen screen functions. The Galaxy S24 Ultra additionally supports Bluetooth-based Air actions, including remote camera controls.

5. How do I use Samsung DeX on a Galaxy S25 or Galaxy S24?

Open Settings → Connected devices → Samsung DeX and select Connect wirelessly to use a compatible external display. A supported USB Type-C to HDMI adapter can also provide a wired connection.

6. How do I force restart a frozen Galaxy S25 or S24?

Press and hold the Side button and Volume Down button simultaneously for more than seven seconds. The phone will restart.

7. Are the Galaxy S25 and Galaxy S24 series waterproof?

The devices have an IP68 water- and dust-resistance rating based on laboratory testing in fresh water at a depth of 1.5 m for 30 minutes. Water resistance may decrease over time, and the device should not be exposed to seawater, swimming pool water, or high-pressure water.

8. How do I factory reset a Samsung Galaxy S25 or Galaxy S24?

Open Settings → General management → Reset → Factory data reset → Reset → Delete all. Back up important data before completing the reset.

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