| Field | Details |
| Document Title | Samsung Galaxy A55 5G, A56 5G, A35 5G and A36 5G User Guide |
| Document Type | User Guide |
| Brand Name | Samsung |
| Product Name | Galaxy A55 5G, Galaxy A56 5G, Galaxy A35 5G, Galaxy A36 5G |
| Model Number(s) | SM-A556B/DS, SM-A556B/DS UD, SM-A556E, SM-A556E/DS, SM-A566B, SM-A566B/DS, SM-A566E/DS, SM-A356B/DS, SM-A356B/DS UD, SM-A356E, SM-A356E/DS, SM-A366B, SM-A366B/DS, SM-A366E/DS |
| PDF File Size | 3.41 MB |
| Total Number of Pages | 147 |
| Languages Covered | English |
Samsung Galaxy A55 5G, A56 5G, A35 5G
The Samsung Galaxy A55 5G, Galaxy A56 5G, Galaxy A35 5G, and Galaxy A36 5G smartphones provide mobile communication, photography, internet connectivity, entertainment, and everyday productivity features. These devices use Samsung’s touchscreen interface and include applications for calling, messaging, photography, file management, personal security, and connected-device management.
The smartphones support nano-SIM cards, compatible eSIM services, USB Type-C charging, Wi-Fi, Bluetooth, biometric authentication, and various camera shooting modes. They also provide Samsung services such as Samsung Wallet, Samsung Health, Samsung Notes, SmartThings, Samsung Find, and Smart View, subject to model and regional availability.
The Galaxy A55 5G and Galaxy A35 5G support removable microSD storage. The Galaxy A56 5G and Galaxy A36 5G include additional functions described in this guide, such as compatible NFC vehicle digital keys.
All four models provide fast charging, fingerprint recognition, face recognition, and water- and dust-resistant construction under specified test conditions.
The available settings, applications, and supported functions may vary depending on the device model, region, mobile carrier, and installed software.
Supported Models and Product Identification
| Product | Model Numbers |
| Galaxy A55 5G | SM-A556B/DS, SM-A556B/DS UD, SM-A556E, SM-A556E/DS |
| Galaxy A56 5G | SM-A566B, SM-A566B/DS, SM-A566E/DS |
| Galaxy A35 5G | SM-A356B/DS, SM-A356B/DS UD, SM-A356E, SM-A356E/DS |
| Galaxy A36 5G | SM-A366B, SM-A366B/DS, SM-A366E/DS |
How to Check the Phone’s Model Number
- Open Settings.
- Tap About phone.
- Check the device information.
The About phone section provides access to status information, software information, serial number, and battery information.
Product Overview and Main Features
| Feature | Description |
| Touchscreen | Controls applications, settings, and navigation |
| Front Camera | Captures selfies and supports video calling |
| Rear Cameras | Capture photographs and videos |
| USB Type-C | Supports wired charging and compatible accessories |
| Fast Charging | Supports compatible fast and super fast chargers |
| Nano-SIM | Supports physical SIM card installation |
| eSIM | Supports digital SIM activation where available |
| Dual SIM | Available on supported models |
| Fingerprint Recognition | Uses a sensor beneath the display |
| Face Recognition | Provides face-based screen unlocking |
| Wi-Fi | Connects to wireless networks |
| Bluetooth | Connects compatible wireless accessories |
| NFC | Supports NFC functions on compatible models |
| Smart View | Displays phone content on a compatible external screen |
| Samsung Wallet | Manages supported payment cards and other items |
| Smart Switch | Transfers supported data from another device |
| IP67 Resistance | Provides water and dust resistance under specified conditions |
| microSD Storage | Galaxy A55 5G and Galaxy A35 5G |
| NFC Digital Key | Galaxy A56 5G and Galaxy A36 5G on supported configurations |
Model-Specific Features
| Function | Supported Models |
| microSD Card Installation | Galaxy A55 5G, Galaxy A35 5G |
| Dual Rec Camera Mode | Galaxy A55 5G, Galaxy A56 5G |
| Super Slow-mo | Galaxy A55 5G, Galaxy A35 5G, Galaxy A36 5G |
| Voice Recording Transcription | Galaxy A55 5G, Galaxy A56 5G |
| NFC Vehicle Digital Key | Galaxy A56 5G, Galaxy A36 5G |
| Samsung Messages Instructions | Galaxy A55 5G, Galaxy A35 5G |
| Remote Management | Galaxy A35 5G, Galaxy A36 5G |
Technical Specifications
The following information applies to the models and functions described in this user guide.
| Specification | Details |
| Product Type | Smartphone |
| Mobile Connectivity | 5G and supported mobile networks |
| SIM Type | Nano-SIM |
| Digital SIM | eSIM, subject to availability |
| Charging Connection | USB Type-C |
| Charging Cable Rating | Up to 3 A |
| Recommended Charger for Galaxy A56 5G/A36 5G | Official Samsung 45 W charger with compatible cable |
| microSD Support | Galaxy A55 5G and Galaxy A35 5G |
| Supported microSD File Systems | FAT and exFAT |
| Fingerprint Sensor | On-screen, lower central area |
| Camera System | Front and rear cameras |
| Wireless Connections | Wi-Fi, Bluetooth, NFC on compatible models |
| Water and Dust Resistance | IP67 |
| Recommended Operating Temperature | 0–35°C |
| Manufacturer | Samsung Electronics Co., Ltd. |
Parts and Components
The physical layouts of the Galaxy A55/A35 and Galaxy A56/A36 groups differ.
Galaxy A55 5G and Galaxy A35 5G Components
| Component | Function |
| Touchscreen | Displays applications and controls |
| Front Camera | Captures selfies and supports video calls |
| Rear Cameras | Capture photographs and videos |
| Flash | Provides illumination for supported camera functions |
| Light Sensor | Detects surrounding brightness |
| Volume Button | Adjusts audio volume |
| Side Button | Controls power and assigned shortcuts |
| Fingerprint Sensor | Recognizes registered fingerprints |
| SIM/microSD Tray | Holds compatible SIM and memory cards |
| USB Type-C Port | Connects charging and compatible accessories |
| Speaker | Outputs audio |
| Microphone | Captures sound |
| GPS Antenna | Supports location services |
| NFC Antenna | Supports NFC services |
| Main Antenna | Supports mobile communications |
| Air Vent Hole | Supports device operation |
Galaxy A56 5G and Galaxy A36 5G Components
These models include similar controls and sensors but use a different SIM tray and body arrangement.
The illustrated components include the screen, front camera, rear cameras, flash, Side button, Volume button, fingerprint sensor, SIM tray, USB Type-C connection, speakers, microphones, and internal antennas.
Important Component Precautions
- Do not place the speakers close to the ears during loud audio playback.
- Keep camera lenses away from strong light sources, including direct sunlight.
- Do not use a phone with broken glass or damaged body components.
- Do not insert sharp objects into microphone or speaker openings.
- Keep the air vent opening clear.
- Avoid metallic covers or stickers that interfere with antennas.
- Do not cover the light sensor with unsuitable accessories.
Side Button and Volume Button Functions
| Button Action | Function |
| Hold Side button while powered off | Turns on the phone |
| Press Side button | Turns on or locks the screen |
| Double-press Side button | Opens an assigned feature |
| Hold Side button | Opens an assigned function |
| Press Side button and Volume Down together | Captures a screenshot |
| Hold Side button and Volume Down together | Opens power controls |
| Hold both buttons for more than seven seconds | Forces a restart |
Customizing the Side Button
- Open Settings.
- Tap Advanced features.
- Select Side button.
- Choose an action for double pressing or long pressing.
Package Contents and Accessories
The supplied items and accessories vary depending on the region, mobile carrier, and product configuration.
Charging Accessories
| Product | Charging Accessory Information |
| Galaxy A55 5G | USB cable rated up to 3 A; charger sold separately |
| Galaxy A35 5G | USB cable rated up to 3 A; charger sold separately |
| Galaxy A56 5G | USB cable rated up to 3 A; compatible Samsung 45 W charger recommended |
| Galaxy A36 5G | USB cable rated up to 3 A; compatible Samsung 45 W charger recommended |
A power adapter may be included in certain regional packages.
Compatible Accessories
- Samsung-approved charging cables and power adapters are recommended.
- Compatible USB Type-C headphones must support digital audio output.
- Accessories for other products may not be compatible.
- Additional accessories can be purchased through Samsung retailers.
- Using unsupported accessories may cause performance problems.
Before First Use
The battery should be charged before the phone is used for the first time or after an extended period without use.
Initial Preparation
- Prepare a compatible USB Type-C charging cable.
- Connect the device to a suitable power adapter.
- Charge the battery.
- Prepare the nano-SIM card or eSIM activation details provided by the carrier.
- Prepare the Wi-Fi network information.
- Turn on the phone.
- Follow the initial setup instructions.
A Wi-Fi connection may be required to complete certain setup functions.
Charging the Battery
The Galaxy A55, A56, A35, and A36 support battery charging through the USB Type-C connector.
Wired Charging Instructions
- Connect the USB cable to the USB power adapter.
- Insert the USB Type-C connector into the phone’s multipurpose jack.
- Connect the adapter to a suitable electrical outlet.
- Allow the battery to charge.
- Disconnect the charger when charging is complete.
Fast and Super Fast Charging
Compatible fast or super fast charging equipment can be used.
To check charging settings:
- Open Settings.
- Tap Battery.
- Select Charging settings.
- Check the available charging options.
If fast charging does not start, confirm that the charging feature is enabled and that the cable and adapter are connected correctly.
The battery may charge more quickly when the phone or screen is turned off.
Charging Another Device Using a USB Cable
The phone can provide battery power to another compatible mobile device through a USB cable.
- Connect both devices using the phone’s USB cable.
- Use a compatible USB connector if necessary.
- Wait for the charging indicator to appear on the receiving device.
- Disconnect the devices after charging.
If an application-selection window appears, do not select an application. That window is used for data-transfer functions.
Charging Precautions
- Use compatible charging equipment.
- Do not connect a charger incorrectly.
- Keep the USB Type-C port dry.
- Avoid damaged charging cables.
- Disconnect the power adapter when it is not needed.
- Do not expose the phone to excessive heat.
- Allow a fully discharged battery to charge for several minutes before attempting startup.
Charging from a computer may be slower than charging from a power adapter.
The device may become warm during charging. If the battery becomes excessively hot, charging may slow or stop.
Battery Settings and Power Saving
Open Settings → Battery to manage battery functions.
| Setting | Function |
| Power saving | Reduces battery consumption |
| Background usage limits | Restricts power use by selected applications |
| Battery protection | Controls supported charging limits |
| Today | Displays battery usage information |
| Charging settings | Configures charging behavior |
| Auto dim screen | Reduces screen brightness at low battery levels |
| Show battery percentage | Displays remaining battery percentage |
| Battery information | Displays available battery details |
Reducing Battery Consumption
- Turn on Power saving.
- Reduce screen brightness.
- Shorten the screen timeout.
- Close unnecessary applications.
- Turn off Bluetooth when it is not being used.
- Reduce unnecessary background synchronization.
- Run Device care optimization.
Checking Battery Information
Open Settings → Battery → Battery information.
Depending on the model and region, the device can display:
- Battery manufacturing date
- First-use date
- Full charge/discharge cycle count
- Measured battery condition
Nano-SIM Card Installation
The supported models use nano-SIM cards.
How to Insert a Nano-SIM Card
- Locate the SIM card tray.
- Insert the SIM ejection pin into the correct release hole.
- Gently remove the tray.
- Place the nano-SIM card with its gold contacts facing upward.
- Press the card gently into the tray.
- Reinsert the tray completely.
SIM Tray Differences
| Model Group | SIM Tray Arrangement |
| Galaxy A55 5G/A35 5G | SIM tray with supported microSD arrangement |
| Galaxy A56 5G/A36 5G | SIM tray without the microSD arrangement described for A55/A35 |
The physical tray illustrations should be followed for single-SIM and dual-SIM configurations.
SIM Installation Precautions
- Use only nano-SIM cards.
- Insert the ejection pin perpendicular to the release hole.
- Keep the tray dry.
- Secure the SIM card before reinserting the tray.
- Do not force the tray into place.
- Insert the tray completely to prevent liquid from entering the device.
eSIM Setup and Activation
An eSIM is a digital SIM that can be activated without inserting a physical SIM card.
Availability depends on the model, region, and mobile carrier.
How to Add an eSIM
- Open Settings.
- Select Connections.
- Tap SIM manager.
- Select Add eSIM.
- Follow the on-screen instructions.
Activating an eSIM Using a QR Code
- Open Settings → Connections → SIM manager.
- Tap Add eSIM.
- Select Scan QR code.
- Scan the activation QR code supplied by the carrier.
- Complete the activation process.
Managing Dual SIM Connections
Open Settings → Connections → SIM manager.
| Setting | Function |
| SIM cards | Activates or manages physical SIM cards |
| eSIMs | Downloads or activates digital SIMs |
| Preferred SIMs | Selects SIMs for supported functions |
| Data switching | Uses another SIM when the preferred mobile data connection is unavailable |
| More SIM settings | Provides additional SIM controls |
Using two active SIM services may reduce data transfer speeds in certain areas. Data switching may result in additional mobile charges.
microSD Card Installation – Galaxy A55 5G and A35 5G
The Galaxy A55 5G and Galaxy A35 5G support compatible microSD cards for removable storage.
How to Insert a microSD Card
- Locate the SIM/microSD tray.
- Insert the ejection pin into the release hole.
- Remove the tray carefully.
- Place the microSD card with its gold contacts facing upward.
- Press the card into position.
- Reinsert the tray completely.
Supported microSD File Systems
| File System | Compatibility |
| FAT | Supported |
| exFAT | Supported |
Cards using another file system may need to be formatted before they can be used.
Maximum compatible capacity varies by model and card type.
Removing the microSD Card Safely
- Open Settings.
- Select Device care → Storage.
- Swipe left to access the SD card.
- Open the additional options menu.
- Tap Unmount.
- Remove the card after unmounting is complete.
Formatting a microSD Card
- Open Settings → Device care → Storage.
- Swipe left to open the SD card information.
- Open the additional options menu.
- Select Format.
Warning: Formatting deletes stored information. Important files must be backed up before formatting.
Removing external storage while data is being transferred may cause data loss.
Turning the Device On and Off
Turning On the Phone
Press and hold the Side button for several seconds.
Turning Off the Phone
- Press and hold the Side button and Volume Down button simultaneously.
- Select Power off.
- Confirm the action.
Restarting the Phone
Open the power menu and select Restart.
Force Restarting an Unresponsive Phone
Press and hold the Side button and Volume Down button together for more than seven seconds.
Initial Phone Setup
The initial setup assistant appears when the device is turned on for the first time or following a factory reset.
Follow the displayed instructions to configure the available settings.
Connecting to Wi-Fi
- Open Settings → Connections → Wi-Fi.
- Turn Wi-Fi on.
- Select the required network.
- Enter the password if requested.
- Wait for the connection.
Signing In to a Samsung Account
- Open Settings.
- Select Sign in to your Galaxy.
- Enter the Samsung account credentials.
A Samsung account can also be added through Settings → Accounts and backup → Manage accounts → Add account.
Transferring Data with Smart Switch
Samsung Smart Switch transfers supported data from another device.
How to Transfer Data
- Open Settings → Accounts and backup.
- Select Transfer data for device setup.
- Choose an available transfer method.
- Follow the instructions.
- Complete the transfer.
Supported methods include USB cable, wireless connection, external storage, and computer-based transfer.
Additional information is available at www.samsung.com/smartswitch.
Touchscreen Controls and Navigation
Touchscreen Gestures
| Gesture | Function |
| Tap | Selects an item |
| Touch and hold | Opens additional options |
| Drag | Moves an item |
| Double tap | Activates supported functions |
| Swipe | Scrolls or switches screens |
| Pinch | Reduces the displayed scale |
| Spread fingers | Enlarges displayed content |
Navigation Buttons
| Button | Function |
| Recents | Displays recently used applications |
| Home | Returns to the Home screen |
| Back | Returns to the previous screen |
Enabling Gesture Navigation
Open Settings → Display → Navigation bar → Swipe gestures.
Circle to Search
Touch and hold the Home button, then tap or circle an image or text to search for related information.
Home Screen and Apps Screen
The Home screen provides access to shortcuts, widgets, and frequently used functions.
Swipe upward from the Home screen to access the Apps screen.
Customizing the Home Screen
Touch and hold an empty area to configure:
- Wallpaper and style
- Themes
- Widgets
- Home screen settings
- Screen panels
Creating App Folders
Drag one application icon over another icon.
Using Edge Panels
Open Settings → Display → Edge panels and enable the feature.
Drag the Edge panel handle toward the center of the display.
Lock Screen and Always On Display
Changing the Screen Lock
Open Settings → Lock screen and AOD → Screen lock and biometrics.
Select the preferred lock method.
Always On Display
Always On Display shows supported information when the display is off.
- Open Settings → Lock screen and AOD.
- Select Always On Display.
- Turn on the function.
- Configure When to show.
Notifications and Quick Settings
Opening Notifications
Swipe downward from the top of the screen, excluding the upper-right quick settings area.
Opening Quick Settings
Swipe downward from the upper-right side of the screen.
Quick settings provide access to Wi-Fi, Bluetooth, media controls, and other supported functions.
Status Bar Indicators
| Indicator | Meaning |
| Signal bars | Mobile signal strength |
| No signal | Mobile network unavailable |
| LTE | LTE network connected |
| 5G | 5G network connected |
| Wi-Fi | Wi-Fi connected |
| Bluetooth | Bluetooth enabled |
| Location | Location services active |
| Phone | Call in progress |
| Missed call | Missed incoming call |
| Alarm | Alarm enabled |
| Flight mode | Flight mode enabled |
| Battery | Battery charge level |
| Charging | Battery charging |
| Warning | Error or caution condition |
Screenshots and Screen Recording
Taking a Screenshot
Press the Side button and Volume Down button simultaneously.
Palm Swipe Screenshot
- Open Settings → Advanced features → Motions and gestures.
- Turn on Palm swipe to capture.
- Swipe the edge of the hand across the screen.
Recording the Screen
- Open Quick settings.
- Select Screen recorder.
- Choose the sound settings.
- Tap Start recording.
- Tap Stop when finished.
Recorded videos are saved in Gallery.
Phone Calls and Contacts
Making a Call
- Open Phone.
- Select Keypad.
- Enter the phone number.
- Tap the call button.
Making International Calls
- Open the Phone keypad.
- Hold 0 until the plus symbol appears.
- Enter the country code and phone number.
- Start the call.
Answering Calls
Drag the answer control outside the displayed circle.
Blocking Numbers
Open Phone → Settings → Block numbers and add the required number.
Creating Contacts
- Open Contacts.
- Tap Create.
- Enter the contact information.
- Tap Save.
Importing Contacts
Open Contacts → Settings → Import contacts and follow the instructions.
Merging Duplicate Contacts
Open Contacts → Settings → Merge duplicate contacts.
Camera Overview and Shooting Modes
The devices provide multiple photography and video recording modes.
Taking Photographs
- Open Camera.
- Select PHOTO.
- Point the camera toward the subject.
- Tap the preview to focus.
- Adjust brightness if needed.
- Tap the shutter button.
Camera Modes
| Mode | Function |
| Photo | Automatic photography |
| Video | Video recording |
| Portrait | Background-blurred photographs |
| Fun | Effect-based photography |
| Pro | Manual camera controls |
| Pro Video | Manual video controls |
| Night | Low-light photography |
| Food | Food photography |
| Panorama | Wide-scene photography |
| Macro | Close-up photographs |
| Slow Motion | Slow-motion video |
| Super Slow-mo | Supported on A55, A35, and A36 |
| Hyperlapse | Fast-motion recording |
| Single Take | Captures multiple results in one session |
| Dual Rec | Available on A55 and A56 |
Portrait Mode
- Open Camera.
- Select PORTRAIT.
- Adjust the background blur.
- Wait for Ready to appear.
- Capture the photograph.
Pro Mode
Open Camera → MORE → PRO.
| Setting | Function |
| ISO | Adjusts light sensitivity |
| SPEED | Adjusts shutter speed |
| EV | Adjusts exposure |
| FOCUS | Adjusts focus manually |
| WB | Adjusts white balance |
Night Mode
- Open Camera → MORE → NIGHT.
- Hold the phone steady.
- Tap the shutter button.
- Wait for the photograph to be captured.
Panorama Mode
- Open Camera → MORE → PANORAMA.
- Tap the shutter button.
- Move the phone slowly in one direction.
- Keep the scene aligned with the guide.
- Stop when finished.
Macro Mode
Open Camera → MORE → MACRO to capture close-up photographs.
Dual Rec – Galaxy A55 5G and A56 5G
Dual Rec records video using two cameras simultaneously.
- Open Camera → MORE → DUAL REC.
- Configure the recording layout.
- Start recording.
- Stop when finished.
Super Slow-mo – Galaxy A55 5G, A35 5G and A36 5G
- Open Camera → MORE → SUPER SLOW-MO.
- Start recording.
- Open the recorded video.
- Adjust the slow-motion section using the editing controls.
Slow Motion
- Open Camera → MORE → SLOW MOTION.
- Start recording.
- Stop when finished.
- Open the video and adjust the slow-motion section.
Hyperlapse
- Open Camera → MORE → HYPERLAPSE.
- Select a frame-rate option.
- Start recording.
- Stop when finished.
Camera Settings
Open Camera, select Quick controls, and tap Settings.
| Setting | Function |
| Scene optimiser | Adjusts image settings according to the scene |
| Scan documents and text | Detects documents and text |
| Scan QR codes | Reads QR codes |
| Shot suggestions | Suggests image composition |
| Custom filters | Creates filters using selected images |
| Auto HDR | Improves detail in bright and dark areas |
| Watermark | Adds a watermark |
| High efficiency pictures | Saves HEIF images |
| Video stabilisation | Reduces camera shake |
| Auto FPS | Adjusts video frame rate in low light |
| High efficiency videos | Saves HEVC videos |
| Composition guide | Displays composition guides |
| Location tags | Adds location information |
| Voice commands | Controls supported camera functions |
| Floating Shutter button | Adds a movable shutter button |
| Storage location | Selects storage when a compatible SD card is installed |
| Reset settings | Restores camera settings |
Gallery and Media Management
Viewing Images
Open Gallery and select a photograph.
Swipe left or right to view other images.
Editing Photographs
Use the available editing controls to crop, adjust, remaster, or modify photographs.
Viewing Videos
Open Gallery and select a video.
Available controls include pause, rewind, fast-forward, playback speed, and screen rotation.
Creating Albums
Open Gallery → Albums → Create.
Restoring Deleted Media
- Open Gallery.
- Select Menu → Recycle bin.
- Choose the files.
- Tap Restore.
OneDrive Synchronization
Gallery supports compatible Microsoft OneDrive synchronization.
Follow the synchronization instructions in Gallery to connect the accounts.
Bixby and Bixby Vision
Bixby Voice Assistant
Bixby helps perform supported tasks using voice commands.
To assign Bixby to the Side button:
- Open Settings → Advanced features → Side button.
- Select the long-press function.
- Choose Bixby.
Bixby Voice Wake-Up Settings
For Galaxy A55 5G and Galaxy A35 5G, open Settings → Advanced features → Bixby → Voice wake-up.
For Galaxy A56 5G and Galaxy A36 5G, open Settings → Advanced features → Bixby → Voice registration.
Bixby Vision
Bixby Vision recognizes objects and text through the camera.
Available features include:
- Text recognition
- Translation
- Object identification
- Image searching
- Scene descriptions
- Text reading
- Color detection
Samsung Wallet and Digital Key
Samsung Wallet provides access to supported payment cards, tickets, and other compatible items.
Setting Up Samsung Wallet
- Open Wallet.
- Sign in to the Samsung account.
- Complete fingerprint and PIN registration.
- Add compatible cards.
Making Payments
- Open Wallet.
- Select a payment card.
- Verify identity.
- Hold the phone near the card reader.
Digital Vehicle Key – Galaxy A56 5G and A36 5G
Compatible Galaxy A56 and A36 configurations support NFC-based vehicle digital keys.
To register a digital key:
- Install the vehicle manufacturer’s compatible digital-key application or open the registration invitation.
- Follow the instructions on the phone and vehicle.
- Complete registration in Samsung Wallet.
To use an NFC digital key, place the phone’s NFC antenna area near the vehicle’s supported reader.
Samsung Applications and Features
| Application | Function |
| Samsung Internet | Internet browsing |
| Samsung Health | Wellness and activity tracking |
| Samsung Notes | Creating and managing notes |
| Samsung Members | Diagnostics and customer support |
| Samsung Kids | Child-focused device environment |
| Samsung Find | Device locating services |
| Galaxy Wearable | Wearable accessory management |
| Calendar | Events and schedules |
| Reminder | Tasks and reminders |
| Voice Recorder | Audio recording |
| My Files | File management |
| Clock | Alarms and timers |
| Calculator | Calculations and conversions |
| Gaming Hub | Game management |
| Game Booster | Gaming performance controls |
| SmartThings | Smart device management |
| Galaxy Avatar | Avatar creation |
| Samsung Wallet | Payments and supported digital items |
Voice Recording Transcription – Galaxy A55 5G and A56 5G
- Open Voice Recorder.
- Select a recording.
- Open the additional options menu.
- Select Transcribe into text.
- Choose the language if required.
- Save the converted text.
Multi Window and Smart View
Multi Window
Multi Window allows supported applications to be displayed in split-screen or pop-up view.
- Open Recent apps.
- Tap an application’s icon.
- Choose Open in split screen view or Open in pop-up view.
Smart View
Smart View displays compatible phone content on a television or monitor.
- Open Quick settings.
- Tap Smart View.
- Select a compatible display.
Wi-Fi, Bluetooth, NFC and Mobile Hotspot
Wi-Fi
- Open Settings → Connections → Wi-Fi.
- Turn Wi-Fi on.
- Select a network.
- Enter the password if required.
Bluetooth
- Open Settings → Connections → Bluetooth.
- Turn Bluetooth on.
- Select the accessory.
- Accept the pairing request.
NFC
On NFC-enabled models, open Settings → Connections → NFC and contactless payments.
Turn on NFC to use supported tag-reading and payment functions.
Mobile Hotspot
- Open Settings → Connections → Mobile Hotspot and Tethering.
- Select Mobile Hotspot.
- Turn on the feature.
- Configure the network name and password.
If another device cannot detect the hotspot, change the band to 2.4 GHz and turn off Hidden network.
Display, Sound and Notification Settings
Display Settings
Open Settings → Display.
| Setting | Function |
| Light/Dark | Changes the display theme |
| Brightness | Adjusts screen brightness |
| Adaptive brightness | Adjusts brightness automatically |
| Motion smoothness | Changes supported refresh-rate behavior |
| Eye comfort shield | Reduces blue light |
| Screen mode | Changes display color settings |
| Font size and style | Changes text appearance |
| Screen zoom | Adjusts interface scaling |
| Screen timeout | Controls automatic screen-off time |
| Easy mode | Provides larger icons and a simpler layout |
| Edge panels | Configures Edge panel functions |
| Touch sensitivity | Increases sensitivity for compatible screen protectors |
Sound and Vibration
Open Settings → Sounds and vibration.
Available controls include:
- Ringtone
- Notification sound
- Sound and vibration modes
- Volume
- Dolby Atmos
- Equalizer
- Separate app sound
- Supported audio adjustments
Modes and Routines
Modes and Routines automatically or manually change selected phone settings.
Creating a Mode
- Open Settings → Modes and Routines.
- Select Modes.
- Choose an available mode or tap Add mode.
- Configure its conditions.
Creating a Routine
- Open Settings → Modes and Routines → Routines.
- Tap Create.
- Select conditions and actions.
- Save the routine.
Face Recognition and Fingerprint Setup
Registering Face Recognition
- Open Settings → Security and privacy.
- Select Screen lock and biometrics → Face recognition.
- Set a secure screen lock.
- Follow the registration instructions.
Face recognition is less secure than a PIN, pattern, or password.
Registering Fingerprints
- Open Settings → Security and privacy.
- Select Screen lock and biometrics → Fingerprints.
- Follow the instructions.
The fingerprint sensor is positioned beneath the lower central area of the screen.
Improving Fingerprint Recognition
- Keep the fingerprint sensor area clean and dry.
- Avoid incompatible screen protectors.
- Register commonly used fingers.
- Place the finger fully over the recognition area.
- Avoid using scratched or damaged screen surfaces.
Security and Privacy
Open Settings → Security and privacy.
| Feature | Function |
| Screen lock | Protects phone access |
| Face recognition | Supports biometric unlocking |
| Fingerprint recognition | Supports fingerprint authentication |
| Auto Blocker | Restricts suspicious activity |
| App security | Checks applications for harmful software |
| Lost device protection | Supports finding and protecting a lost phone |
| Secure Folder | Protects selected files and applications |
| Samsung Pass | Manages supported sign-in information |
| Secure Wi-Fi | Protects supported Wi-Fi connections |
Secure Folder
Secure Folder provides protected storage for personal files and applications.
Open Settings → Security and privacy → More security settings → Secure Folder and follow the setup instructions.
Secure Wi-Fi
Open Settings → Security and privacy → More security settings → Secure Wi-Fi.
Follow the instructions to configure supported network protection.
Samsung Pass
Open Settings → Security and privacy → More security settings → Passwords, passkeys, and autofill → Samsung Pass.
Follow the registration instructions.
Safety and Emergency Settings
Open Settings → Safety and emergency.
Available features include:
- Medical information
- Emergency contacts
- Emergency SOS
- Emergency sharing
- Emergency Location Service
- Wireless emergency alerts
- Earthquake alerts
- Unknown tracker alerts
Available emergency functions vary by region and model.
Backing Up and Restoring Data
Samsung Cloud Backup
- Open Settings → Accounts and backup.
- Select Back up data under Samsung Cloud.
- Choose the required items.
- Tap Back up now.
Restoring Data
- Open Settings → Accounts and backup.
- Select Restore data.
- Choose the backup device.
- Select the information.
- Tap Restore.
Device Care and Maintenance
Open Settings → Device care.
| Function | Description |
| Optimise now | Checks and improves device operation |
| Battery | Reviews battery usage |
| Storage | Manages stored files |
| Memory | Releases memory |
| App protection | Checks for harmful software |
| Performance profile | Configures supported performance options |
| Auto optimisation | Performs automatic maintenance |
| Software update | Updates device software |
| Diagnostics | Runs supported device checks |
| Maintenance mode | Protects privacy during authorized servicing |
Freeing Storage Space
- Open Settings → Device care → Storage.
- Review used storage.
- Remove unnecessary files.
- Delete unused applications if required.
Software Updates
- Open Settings → Software update.
- Select Download and install.
- Follow the instructions.
Remote Management – Galaxy A35 5G and A36 5G
Open Settings → Remote management to access the supported remote assistance service.
Water and Dust Resistance
The Galaxy A55, A56, A35, and A36 devices meet the IP67 water- and dust-resistance standard under specified testing conditions.
IP67 Test Conditions
| Specification | Value |
| Standard | IEC 60529 |
| Protection Rating | IP67 |
| Water Type | Fresh water |
| Test Depth | 1 m |
| Test Duration | 30 minutes |
| Test Temperature | 15–35°C |
| Test Pressure | 86–106 kPa |
Water Resistance Precautions
- Do not expose the phone to seawater or swimming pool water.
- Avoid high-pressure water.
- Do not expose the phone to sudden temperature changes.
- Dry the USB Type-C port before connecting charging accessories.
- Do not connect accessories while the phone is wet.
Water resistance may decrease through normal wear or physical damage.
Cleaning and Storage Instructions
Cleaning After Water Exposure
If the phone is exposed to water or other liquids:
- Wipe it with a soft, clean cloth.
- Allow the device to dry thoroughly.
- Check that the speakers and microphones are dry.
- Do not connect the charger until the USB Type-C port is dry.
If exposed to substances such as soap, oil, perfume, sunscreen, or chemical products, clean the device using fresh water that is not flowing, then wipe it and dry it thoroughly.
Storage Precautions
- Avoid extremely hot or cold environments.
- Do not leave the device in direct sunlight for long periods.
- Avoid storing the phone inside a hot vehicle.
- Keep it away from heaters and cooking equipment.
- Do not use damaged chargers or charging cables.
Operating Temperature
The recommended operating temperature is 0–35°C.
Overheating Precautions
The phone may become warm when running demanding applications, recording videos, charging, or transferring large amounts of data.
If the Device Becomes Too Hot
- Disconnect the charger.
- Close running applications.
- Reduce screen brightness.
- Turn off unnecessary network functions.
- Allow the device to cool.
- Restart if required.
The phone may temporarily limit performance, reduce screen brightness, slow charging, or display an overheating warning.
If overheating continues, contact an authorized Samsung service centre.
Troubleshooting Guide
Common Problems and Solutions
| Problem | Possible Cause | Recommended Solution |
| Phone does not turn on | Battery discharged | Charge before startup |
| Touchscreen responds slowly | Moisture, accessories, or software issue | Check screen and restart |
| Phone freezes | Temporary software problem | Force restart |
| Calls fail | Network or call restrictions | Check mobile network and call settings |
| Microphone does not work | Microphone obstruction | Check microphone and accessories |
| Call audio echoes | Volume or reception conditions | Adjust volume or change location |
| Battery drains quickly | Heavy application use or battery aging | Reduce power consumption |
| Charging fails | Connection or battery problem | Check equipment and seek service |
| Camera error | Low battery or insufficient storage | Charge, free storage, restart |
| Photos are blurry | Lighting or focusing conditions | Adjust conditions and check lens |
| Media files fail to play | Format or permissions problem | Check file compatibility |
| Bluetooth fails | Pairing or connection issue | Reset Bluetooth settings |
| Computer does not detect phone | USB or driver problem | Check cable and drivers |
| GPS cannot locate phone | Obstructed satellite reception | Use network-assisted location |
| Storage full | Excess stored data | Delete unnecessary files |
Phone Will Not Turn On
Charge the battery before attempting startup. A fully discharged battery may prevent immediate operation.
Touchscreen Does Not Respond
- Check for moisture.
- Remove accessories that interfere with touch recognition.
- Restart the device.
- Install available updates.
- Seek authorized service if the display is damaged.
Phone Freezes or Becomes Unresponsive
Press and hold the Side button and Volume Down button simultaneously for more than seven seconds.
Calls Are Not Connecting
Confirm that the correct mobile network is available and that call barring settings are not preventing the connection.
Others Cannot Hear During Calls
Make sure the microphone is not covered and any connected headphones are functioning correctly.
Battery Is Not Charging
- Confirm that the charger is connected properly.
- Check the cable and power adapter.
- Keep the charging port dry.
- Contact an authorized Samsung service centre if charging continues to fail.
Camera Displays an Error
- Charge the battery.
- Free storage space.
- Restart the phone.
- Contact authorized service if the problem continues.
Bluetooth Connection Problems
- Confirm that the other device is ready to pair.
- Keep the devices within 10 m.
- Restart Bluetooth.
- If required, open Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings.
- Select Reset settings.
Computer Does Not Recognize the Device
Use a compatible USB cable and check that the computer has the required drivers.
Storage Is Full
Open Device care and remove unnecessary files or applications.
PIN, PUK and Security Code Messages
| Code | Meaning |
| Password | Device lock password |
| PIN | SIM authentication code |
| PUK | Code required to unblock a SIM after repeated incorrect PIN attempts |
| PIN2 | Additional SIM authentication code for supported services |
Contact the mobile carrier if a PUK or PIN2 code is required.
Factory Reset Instructions
A factory reset removes stored personal information and returns the phone to its initial configuration.
How to Factory Reset
- Open Settings.
- Select General management.
- Tap Reset.
- Choose Factory data reset.
- Tap Reset.
- Select Delete all.
Warning: Important data must be backed up before completing a factory reset.
Customer Support and Authorized Repairs
Samsung provides technical assistance through Samsung Members and authorized service centres.
| Support Resource | Information |
| Manufacturer | Samsung Electronics Co., Ltd. |
| Official Website | www.samsung.com |
| Samsung Members | Diagnostics, support questions, and error reports |
| Authorized Service Centre | Device servicing and repairs |
| Smart Switch | www.samsung.com/smartswitch |
| Samsung Wallet | www.samsung.com/samsung-wallet |
| Bixby | www.samsung.com/bixby |
| Security Updates | security.samsungmobile.com |
| Energy Information | www.samsung.com/global/ecodesign_energy |
| Battery Removal Information | www.samsung.com/global/ecodesign_energy |
Battery Replacement and Removal
Battery removal must be performed by an authorized service centre.
Incorrect removal can damage the device or battery and cause personal injury.
Warranty and Repair Precautions
Damage caused by improper charging connections or misuse may not be covered by warranty.
Modifying the operating system or installing unofficial software may void warranty coverage.
The manufacturer’s warranty does not cover data loss caused by improper handling or formatting of external storage.
Frequently Asked Questions
1. How do I turn on a Samsung Galaxy A55, A56, A35, or A36 for the first time?
Press and hold the Side button for several seconds. If the battery is fully discharged, connect a compatible charger and allow the battery to charge before starting the phone.
2. How do I activate an eSIM on the Galaxy A55, A56, A35, or A36?
Open Settings → Connections → SIM manager → Add eSIM. Follow the activation instructions or scan the QR code supplied by the mobile carrier. eSIM availability depends on the region, carrier, and model.
3. Do the Galaxy A55 5G and Galaxy A35 5G support microSD cards?
Yes. The Galaxy A55 5G and Galaxy A35 5G support compatible microSD cards using FAT or exFAT file systems. Insert the card into the designated SIM/microSD tray with its gold contacts facing upward.
4. How do I enable fast charging on a Galaxy A56 or A36?
Open Settings → Battery → Charging settings and check the available charging options. Use compatible charging equipment. Samsung recommends an official 45 W charger and compatible cable for optimal charging performance on these models.
5. How do I force restart a frozen Samsung Galaxy A55, A56, A35, or A36?
Press and hold the Side button and Volume Down button together for more than seven seconds. The phone will restart.
6. How do I take a screenshot on these Samsung Galaxy phones?
Press the Side button and Volume Down button simultaneously. Palm swipe to capture can also be enabled through Settings → Advanced features → Motions and gestures.
7. Are the Galaxy A55, A56, A35, and A36 waterproof?
These devices have an IP67 water- and dust-resistance rating based on laboratory testing in fresh water at a depth of 1 m for 30 minutes. Water resistance is not permanent, and the devices should not be exposed to seawater, swimming pool water, or high-pressure water.
8. How do I factory reset a Samsung Galaxy A55, A56, A35, or A36?
Open Settings → General management → Reset → Factory data reset → Reset → Delete all. Back up important files and personal information before completing the reset.




