Galaxy A55, A56, A35, A36

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Samsung Galaxy A55 5G
FieldDetails
Document TitleSamsung Galaxy A55 5G, A56 5G, A35 5G and A36 5G User Guide
Document TypeUser Guide
Brand NameSamsung
Product NameGalaxy A55 5G, Galaxy A56 5G, Galaxy A35 5G, Galaxy A36 5G
Model Number(s)SM-A556B/DS, SM-A556B/DS UD, SM-A556E, SM-A556E/DS, SM-A566B, SM-A566B/DS, SM-A566E/DS, SM-A356B/DS, SM-A356B/DS UD, SM-A356E, SM-A356E/DS, SM-A366B, SM-A366B/DS, SM-A366E/DS
PDF File Size3.41 MB
Total Number of Pages147
Languages CoveredEnglish

Samsung Galaxy A55 5G, A56 5G, A35 5G

The Samsung Galaxy A55 5G, Galaxy A56 5G, Galaxy A35 5G, and Galaxy A36 5G smartphones provide mobile communication, photography, internet connectivity, entertainment, and everyday productivity features. These devices use Samsung’s touchscreen interface and include applications for calling, messaging, photography, file management, personal security, and connected-device management.

The smartphones support nano-SIM cards, compatible eSIM services, USB Type-C charging, Wi-Fi, Bluetooth, biometric authentication, and various camera shooting modes. They also provide Samsung services such as Samsung Wallet, Samsung Health, Samsung Notes, SmartThings, Samsung Find, and Smart View, subject to model and regional availability.

The Galaxy A55 5G and Galaxy A35 5G support removable microSD storage. The Galaxy A56 5G and Galaxy A36 5G include additional functions described in this guide, such as compatible NFC vehicle digital keys.

All four models provide fast charging, fingerprint recognition, face recognition, and water- and dust-resistant construction under specified test conditions.

The available settings, applications, and supported functions may vary depending on the device model, region, mobile carrier, and installed software.

Supported Models and Product Identification

ProductModel Numbers
Galaxy A55 5GSM-A556B/DS, SM-A556B/DS UD, SM-A556E, SM-A556E/DS
Galaxy A56 5GSM-A566B, SM-A566B/DS, SM-A566E/DS
Galaxy A35 5GSM-A356B/DS, SM-A356B/DS UD, SM-A356E, SM-A356E/DS
Galaxy A36 5GSM-A366B, SM-A366B/DS, SM-A366E/DS

How to Check the Phone’s Model Number

  1. Open Settings.
  2. Tap About phone.
  3. Check the device information.

The About phone section provides access to status information, software information, serial number, and battery information.

Product Overview and Main Features

FeatureDescription
TouchscreenControls applications, settings, and navigation
Front CameraCaptures selfies and supports video calling
Rear CamerasCapture photographs and videos
USB Type-CSupports wired charging and compatible accessories
Fast ChargingSupports compatible fast and super fast chargers
Nano-SIMSupports physical SIM card installation
eSIMSupports digital SIM activation where available
Dual SIMAvailable on supported models
Fingerprint RecognitionUses a sensor beneath the display
Face RecognitionProvides face-based screen unlocking
Wi-FiConnects to wireless networks
BluetoothConnects compatible wireless accessories
NFCSupports NFC functions on compatible models
Smart ViewDisplays phone content on a compatible external screen
Samsung WalletManages supported payment cards and other items
Smart SwitchTransfers supported data from another device
IP67 ResistanceProvides water and dust resistance under specified conditions
microSD StorageGalaxy A55 5G and Galaxy A35 5G
NFC Digital KeyGalaxy A56 5G and Galaxy A36 5G on supported configurations

Model-Specific Features

FunctionSupported Models
microSD Card InstallationGalaxy A55 5G, Galaxy A35 5G
Dual Rec Camera ModeGalaxy A55 5G, Galaxy A56 5G
Super Slow-moGalaxy A55 5G, Galaxy A35 5G, Galaxy A36 5G
Voice Recording TranscriptionGalaxy A55 5G, Galaxy A56 5G
NFC Vehicle Digital KeyGalaxy A56 5G, Galaxy A36 5G
Samsung Messages InstructionsGalaxy A55 5G, Galaxy A35 5G
Remote ManagementGalaxy A35 5G, Galaxy A36 5G

Technical Specifications

The following information applies to the models and functions described in this user guide.

SpecificationDetails
Product TypeSmartphone
Mobile Connectivity5G and supported mobile networks
SIM TypeNano-SIM
Digital SIMeSIM, subject to availability
Charging ConnectionUSB Type-C
Charging Cable RatingUp to 3 A
Recommended Charger for Galaxy A56 5G/A36 5GOfficial Samsung 45 W charger with compatible cable
microSD SupportGalaxy A55 5G and Galaxy A35 5G
Supported microSD File SystemsFAT and exFAT
Fingerprint SensorOn-screen, lower central area
Camera SystemFront and rear cameras
Wireless ConnectionsWi-Fi, Bluetooth, NFC on compatible models
Water and Dust ResistanceIP67
Recommended Operating Temperature0–35°C
ManufacturerSamsung Electronics Co., Ltd.

Parts and Components

The physical layouts of the Galaxy A55/A35 and Galaxy A56/A36 groups differ.

Galaxy A55 5G and Galaxy A35 5G Components

ComponentFunction
TouchscreenDisplays applications and controls
Front CameraCaptures selfies and supports video calls
Rear CamerasCapture photographs and videos
FlashProvides illumination for supported camera functions
Light SensorDetects surrounding brightness
Volume ButtonAdjusts audio volume
Side ButtonControls power and assigned shortcuts
Fingerprint SensorRecognizes registered fingerprints
SIM/microSD TrayHolds compatible SIM and memory cards
USB Type-C PortConnects charging and compatible accessories
SpeakerOutputs audio
MicrophoneCaptures sound
GPS AntennaSupports location services
NFC AntennaSupports NFC services
Main AntennaSupports mobile communications
Air Vent HoleSupports device operation

Galaxy A56 5G and Galaxy A36 5G Components

These models include similar controls and sensors but use a different SIM tray and body arrangement.

The illustrated components include the screen, front camera, rear cameras, flash, Side button, Volume button, fingerprint sensor, SIM tray, USB Type-C connection, speakers, microphones, and internal antennas.

Important Component Precautions

  • Do not place the speakers close to the ears during loud audio playback.
  • Keep camera lenses away from strong light sources, including direct sunlight.
  • Do not use a phone with broken glass or damaged body components.
  • Do not insert sharp objects into microphone or speaker openings.
  • Keep the air vent opening clear.
  • Avoid metallic covers or stickers that interfere with antennas.
  • Do not cover the light sensor with unsuitable accessories.

Side Button and Volume Button Functions

Button ActionFunction
Hold Side button while powered offTurns on the phone
Press Side buttonTurns on or locks the screen
Double-press Side buttonOpens an assigned feature
Hold Side buttonOpens an assigned function
Press Side button and Volume Down togetherCaptures a screenshot
Hold Side button and Volume Down togetherOpens power controls
Hold both buttons for more than seven secondsForces a restart

Customizing the Side Button

  1. Open Settings.
  2. Tap Advanced features.
  3. Select Side button.
  4. Choose an action for double pressing or long pressing.

Package Contents and Accessories

The supplied items and accessories vary depending on the region, mobile carrier, and product configuration.

Charging Accessories

ProductCharging Accessory Information
Galaxy A55 5GUSB cable rated up to 3 A; charger sold separately
Galaxy A35 5GUSB cable rated up to 3 A; charger sold separately
Galaxy A56 5GUSB cable rated up to 3 A; compatible Samsung 45 W charger recommended
Galaxy A36 5GUSB cable rated up to 3 A; compatible Samsung 45 W charger recommended

A power adapter may be included in certain regional packages.

Compatible Accessories

  • Samsung-approved charging cables and power adapters are recommended.
  • Compatible USB Type-C headphones must support digital audio output.
  • Accessories for other products may not be compatible.
  • Additional accessories can be purchased through Samsung retailers.
  • Using unsupported accessories may cause performance problems.

Before First Use

The battery should be charged before the phone is used for the first time or after an extended period without use.

Initial Preparation

  1. Prepare a compatible USB Type-C charging cable.
  2. Connect the device to a suitable power adapter.
  3. Charge the battery.
  4. Prepare the nano-SIM card or eSIM activation details provided by the carrier.
  5. Prepare the Wi-Fi network information.
  6. Turn on the phone.
  7. Follow the initial setup instructions.

A Wi-Fi connection may be required to complete certain setup functions.

Charging the Battery

The Galaxy A55, A56, A35, and A36 support battery charging through the USB Type-C connector.

Wired Charging Instructions

  1. Connect the USB cable to the USB power adapter.
  2. Insert the USB Type-C connector into the phone’s multipurpose jack.
  3. Connect the adapter to a suitable electrical outlet.
  4. Allow the battery to charge.
  5. Disconnect the charger when charging is complete.

Fast and Super Fast Charging

Compatible fast or super fast charging equipment can be used.

To check charging settings:

  1. Open Settings.
  2. Tap Battery.
  3. Select Charging settings.
  4. Check the available charging options.

If fast charging does not start, confirm that the charging feature is enabled and that the cable and adapter are connected correctly.

The battery may charge more quickly when the phone or screen is turned off.

Charging Another Device Using a USB Cable

The phone can provide battery power to another compatible mobile device through a USB cable.

  1. Connect both devices using the phone’s USB cable.
  2. Use a compatible USB connector if necessary.
  3. Wait for the charging indicator to appear on the receiving device.
  4. Disconnect the devices after charging.

If an application-selection window appears, do not select an application. That window is used for data-transfer functions.

Charging Precautions

  • Use compatible charging equipment.
  • Do not connect a charger incorrectly.
  • Keep the USB Type-C port dry.
  • Avoid damaged charging cables.
  • Disconnect the power adapter when it is not needed.
  • Do not expose the phone to excessive heat.
  • Allow a fully discharged battery to charge for several minutes before attempting startup.

Charging from a computer may be slower than charging from a power adapter.

The device may become warm during charging. If the battery becomes excessively hot, charging may slow or stop.

Battery Settings and Power Saving

Open Settings → Battery to manage battery functions.

SettingFunction
Power savingReduces battery consumption
Background usage limitsRestricts power use by selected applications
Battery protectionControls supported charging limits
TodayDisplays battery usage information
Charging settingsConfigures charging behavior
Auto dim screenReduces screen brightness at low battery levels
Show battery percentageDisplays remaining battery percentage
Battery informationDisplays available battery details

Reducing Battery Consumption

  • Turn on Power saving.
  • Reduce screen brightness.
  • Shorten the screen timeout.
  • Close unnecessary applications.
  • Turn off Bluetooth when it is not being used.
  • Reduce unnecessary background synchronization.
  • Run Device care optimization.

Checking Battery Information

Open Settings → Battery → Battery information.

Depending on the model and region, the device can display:

  • Battery manufacturing date
  • First-use date
  • Full charge/discharge cycle count
  • Measured battery condition

Nano-SIM Card Installation

The supported models use nano-SIM cards.

How to Insert a Nano-SIM Card

  1. Locate the SIM card tray.
  2. Insert the SIM ejection pin into the correct release hole.
  3. Gently remove the tray.
  4. Place the nano-SIM card with its gold contacts facing upward.
  5. Press the card gently into the tray.
  6. Reinsert the tray completely.

SIM Tray Differences

Model GroupSIM Tray Arrangement
Galaxy A55 5G/A35 5GSIM tray with supported microSD arrangement
Galaxy A56 5G/A36 5GSIM tray without the microSD arrangement described for A55/A35

The physical tray illustrations should be followed for single-SIM and dual-SIM configurations.

SIM Installation Precautions

  • Use only nano-SIM cards.
  • Insert the ejection pin perpendicular to the release hole.
  • Keep the tray dry.
  • Secure the SIM card before reinserting the tray.
  • Do not force the tray into place.
  • Insert the tray completely to prevent liquid from entering the device.

eSIM Setup and Activation

An eSIM is a digital SIM that can be activated without inserting a physical SIM card.

Availability depends on the model, region, and mobile carrier.

How to Add an eSIM

  1. Open Settings.
  2. Select Connections.
  3. Tap SIM manager.
  4. Select Add eSIM.
  5. Follow the on-screen instructions.

Activating an eSIM Using a QR Code

  1. Open Settings → Connections → SIM manager.
  2. Tap Add eSIM.
  3. Select Scan QR code.
  4. Scan the activation QR code supplied by the carrier.
  5. Complete the activation process.

Managing Dual SIM Connections

Open Settings → Connections → SIM manager.

SettingFunction
SIM cardsActivates or manages physical SIM cards
eSIMsDownloads or activates digital SIMs
Preferred SIMsSelects SIMs for supported functions
Data switchingUses another SIM when the preferred mobile data connection is unavailable
More SIM settingsProvides additional SIM controls

Using two active SIM services may reduce data transfer speeds in certain areas. Data switching may result in additional mobile charges.

microSD Card Installation – Galaxy A55 5G and A35 5G

The Galaxy A55 5G and Galaxy A35 5G support compatible microSD cards for removable storage.

How to Insert a microSD Card

  1. Locate the SIM/microSD tray.
  2. Insert the ejection pin into the release hole.
  3. Remove the tray carefully.
  4. Place the microSD card with its gold contacts facing upward.
  5. Press the card into position.
  6. Reinsert the tray completely.

Supported microSD File Systems

File SystemCompatibility
FATSupported
exFATSupported

Cards using another file system may need to be formatted before they can be used.

Maximum compatible capacity varies by model and card type.

Removing the microSD Card Safely

  1. Open Settings.
  2. Select Device care → Storage.
  3. Swipe left to access the SD card.
  4. Open the additional options menu.
  5. Tap Unmount.
  6. Remove the card after unmounting is complete.

Formatting a microSD Card

  1. Open Settings → Device care → Storage.
  2. Swipe left to open the SD card information.
  3. Open the additional options menu.
  4. Select Format.

Warning: Formatting deletes stored information. Important files must be backed up before formatting.

Removing external storage while data is being transferred may cause data loss.

Turning the Device On and Off

Turning On the Phone

Press and hold the Side button for several seconds.

Turning Off the Phone

  1. Press and hold the Side button and Volume Down button simultaneously.
  2. Select Power off.
  3. Confirm the action.

Restarting the Phone

Open the power menu and select Restart.

Force Restarting an Unresponsive Phone

Press and hold the Side button and Volume Down button together for more than seven seconds.

Initial Phone Setup

The initial setup assistant appears when the device is turned on for the first time or following a factory reset.

Follow the displayed instructions to configure the available settings.

Connecting to Wi-Fi

  1. Open Settings → Connections → Wi-Fi.
  2. Turn Wi-Fi on.
  3. Select the required network.
  4. Enter the password if requested.
  5. Wait for the connection.

Signing In to a Samsung Account

  1. Open Settings.
  2. Select Sign in to your Galaxy.
  3. Enter the Samsung account credentials.

A Samsung account can also be added through Settings → Accounts and backup → Manage accounts → Add account.

Transferring Data with Smart Switch

Samsung Smart Switch transfers supported data from another device.

How to Transfer Data

  1. Open Settings → Accounts and backup.
  2. Select Transfer data for device setup.
  3. Choose an available transfer method.
  4. Follow the instructions.
  5. Complete the transfer.

Supported methods include USB cable, wireless connection, external storage, and computer-based transfer.

Additional information is available at www.samsung.com/smartswitch.

Touchscreen Controls and Navigation

Touchscreen Gestures

GestureFunction
TapSelects an item
Touch and holdOpens additional options
DragMoves an item
Double tapActivates supported functions
SwipeScrolls or switches screens
PinchReduces the displayed scale
Spread fingersEnlarges displayed content

Navigation Buttons

ButtonFunction
RecentsDisplays recently used applications
HomeReturns to the Home screen
BackReturns to the previous screen

Enabling Gesture Navigation

Open Settings → Display → Navigation bar → Swipe gestures.

Circle to Search

Touch and hold the Home button, then tap or circle an image or text to search for related information.

Home Screen and Apps Screen

The Home screen provides access to shortcuts, widgets, and frequently used functions.

Swipe upward from the Home screen to access the Apps screen.

Customizing the Home Screen

Touch and hold an empty area to configure:

  • Wallpaper and style
  • Themes
  • Widgets
  • Home screen settings
  • Screen panels

Creating App Folders

Drag one application icon over another icon.

Using Edge Panels

Open Settings → Display → Edge panels and enable the feature.

Drag the Edge panel handle toward the center of the display.

Lock Screen and Always On Display

Changing the Screen Lock

Open Settings → Lock screen and AOD → Screen lock and biometrics.

Select the preferred lock method.

Always On Display

Always On Display shows supported information when the display is off.

  1. Open Settings → Lock screen and AOD.
  2. Select Always On Display.
  3. Turn on the function.
  4. Configure When to show.

Notifications and Quick Settings

Opening Notifications

Swipe downward from the top of the screen, excluding the upper-right quick settings area.

Opening Quick Settings

Swipe downward from the upper-right side of the screen.

Quick settings provide access to Wi-Fi, Bluetooth, media controls, and other supported functions.

Status Bar Indicators

IndicatorMeaning
Signal barsMobile signal strength
No signalMobile network unavailable
LTELTE network connected
5G5G network connected
Wi-FiWi-Fi connected
BluetoothBluetooth enabled
LocationLocation services active
PhoneCall in progress
Missed callMissed incoming call
AlarmAlarm enabled
Flight modeFlight mode enabled
BatteryBattery charge level
ChargingBattery charging
WarningError or caution condition

Screenshots and Screen Recording

Taking a Screenshot

Press the Side button and Volume Down button simultaneously.

Palm Swipe Screenshot

  1. Open Settings → Advanced features → Motions and gestures.
  2. Turn on Palm swipe to capture.
  3. Swipe the edge of the hand across the screen.

Recording the Screen

  1. Open Quick settings.
  2. Select Screen recorder.
  3. Choose the sound settings.
  4. Tap Start recording.
  5. Tap Stop when finished.

Recorded videos are saved in Gallery.

Phone Calls and Contacts

Making a Call

  1. Open Phone.
  2. Select Keypad.
  3. Enter the phone number.
  4. Tap the call button.

Making International Calls

  1. Open the Phone keypad.
  2. Hold 0 until the plus symbol appears.
  3. Enter the country code and phone number.
  4. Start the call.

Answering Calls

Drag the answer control outside the displayed circle.

Blocking Numbers

Open Phone → Settings → Block numbers and add the required number.

Creating Contacts

  1. Open Contacts.
  2. Tap Create.
  3. Enter the contact information.
  4. Tap Save.

Importing Contacts

Open Contacts → Settings → Import contacts and follow the instructions.

Merging Duplicate Contacts

Open Contacts → Settings → Merge duplicate contacts.

Camera Overview and Shooting Modes

The devices provide multiple photography and video recording modes.

Taking Photographs

  1. Open Camera.
  2. Select PHOTO.
  3. Point the camera toward the subject.
  4. Tap the preview to focus.
  5. Adjust brightness if needed.
  6. Tap the shutter button.

Camera Modes

ModeFunction
PhotoAutomatic photography
VideoVideo recording
PortraitBackground-blurred photographs
FunEffect-based photography
ProManual camera controls
Pro VideoManual video controls
NightLow-light photography
FoodFood photography
PanoramaWide-scene photography
MacroClose-up photographs
Slow MotionSlow-motion video
Super Slow-moSupported on A55, A35, and A36
HyperlapseFast-motion recording
Single TakeCaptures multiple results in one session
Dual RecAvailable on A55 and A56

Portrait Mode

  1. Open Camera.
  2. Select PORTRAIT.
  3. Adjust the background blur.
  4. Wait for Ready to appear.
  5. Capture the photograph.

Pro Mode

Open Camera → MORE → PRO.

SettingFunction
ISOAdjusts light sensitivity
SPEEDAdjusts shutter speed
EVAdjusts exposure
FOCUSAdjusts focus manually
WBAdjusts white balance

Night Mode

  1. Open Camera → MORE → NIGHT.
  2. Hold the phone steady.
  3. Tap the shutter button.
  4. Wait for the photograph to be captured.

Panorama Mode

  1. Open Camera → MORE → PANORAMA.
  2. Tap the shutter button.
  3. Move the phone slowly in one direction.
  4. Keep the scene aligned with the guide.
  5. Stop when finished.

Macro Mode

Open Camera → MORE → MACRO to capture close-up photographs.

Dual Rec – Galaxy A55 5G and A56 5G

Dual Rec records video using two cameras simultaneously.

  1. Open Camera → MORE → DUAL REC.
  2. Configure the recording layout.
  3. Start recording.
  4. Stop when finished.

Super Slow-mo – Galaxy A55 5G, A35 5G and A36 5G

  1. Open Camera → MORE → SUPER SLOW-MO.
  2. Start recording.
  3. Open the recorded video.
  4. Adjust the slow-motion section using the editing controls.

Slow Motion

  1. Open Camera → MORE → SLOW MOTION.
  2. Start recording.
  3. Stop when finished.
  4. Open the video and adjust the slow-motion section.

Hyperlapse

  1. Open Camera → MORE → HYPERLAPSE.
  2. Select a frame-rate option.
  3. Start recording.
  4. Stop when finished.

Camera Settings

Open Camera, select Quick controls, and tap Settings.

SettingFunction
Scene optimiserAdjusts image settings according to the scene
Scan documents and textDetects documents and text
Scan QR codesReads QR codes
Shot suggestionsSuggests image composition
Custom filtersCreates filters using selected images
Auto HDRImproves detail in bright and dark areas
WatermarkAdds a watermark
High efficiency picturesSaves HEIF images
Video stabilisationReduces camera shake
Auto FPSAdjusts video frame rate in low light
High efficiency videosSaves HEVC videos
Composition guideDisplays composition guides
Location tagsAdds location information
Voice commandsControls supported camera functions
Floating Shutter buttonAdds a movable shutter button
Storage locationSelects storage when a compatible SD card is installed
Reset settingsRestores camera settings

Gallery and Media Management

Viewing Images

Open Gallery and select a photograph.

Swipe left or right to view other images.

Editing Photographs

Use the available editing controls to crop, adjust, remaster, or modify photographs.

Viewing Videos

Open Gallery and select a video.

Available controls include pause, rewind, fast-forward, playback speed, and screen rotation.

Creating Albums

Open Gallery → Albums → Create.

Restoring Deleted Media

  1. Open Gallery.
  2. Select Menu → Recycle bin.
  3. Choose the files.
  4. Tap Restore.

OneDrive Synchronization

Gallery supports compatible Microsoft OneDrive synchronization.

Follow the synchronization instructions in Gallery to connect the accounts.

Bixby and Bixby Vision

Bixby Voice Assistant

Bixby helps perform supported tasks using voice commands.

To assign Bixby to the Side button:

  1. Open Settings → Advanced features → Side button.
  2. Select the long-press function.
  3. Choose Bixby.

Bixby Voice Wake-Up Settings

For Galaxy A55 5G and Galaxy A35 5G, open Settings → Advanced features → Bixby → Voice wake-up.

For Galaxy A56 5G and Galaxy A36 5G, open Settings → Advanced features → Bixby → Voice registration.

Bixby Vision

Bixby Vision recognizes objects and text through the camera.

Available features include:

  • Text recognition
  • Translation
  • Object identification
  • Image searching
  • Scene descriptions
  • Text reading
  • Color detection

Samsung Wallet and Digital Key

Samsung Wallet provides access to supported payment cards, tickets, and other compatible items.

Setting Up Samsung Wallet

  1. Open Wallet.
  2. Sign in to the Samsung account.
  3. Complete fingerprint and PIN registration.
  4. Add compatible cards.

Making Payments

  1. Open Wallet.
  2. Select a payment card.
  3. Verify identity.
  4. Hold the phone near the card reader.

Digital Vehicle Key – Galaxy A56 5G and A36 5G

Compatible Galaxy A56 and A36 configurations support NFC-based vehicle digital keys.

To register a digital key:

  1. Install the vehicle manufacturer’s compatible digital-key application or open the registration invitation.
  2. Follow the instructions on the phone and vehicle.
  3. Complete registration in Samsung Wallet.

To use an NFC digital key, place the phone’s NFC antenna area near the vehicle’s supported reader.

Samsung Applications and Features

ApplicationFunction
Samsung InternetInternet browsing
Samsung HealthWellness and activity tracking
Samsung NotesCreating and managing notes
Samsung MembersDiagnostics and customer support
Samsung KidsChild-focused device environment
Samsung FindDevice locating services
Galaxy WearableWearable accessory management
CalendarEvents and schedules
ReminderTasks and reminders
Voice RecorderAudio recording
My FilesFile management
ClockAlarms and timers
CalculatorCalculations and conversions
Gaming HubGame management
Game BoosterGaming performance controls
SmartThingsSmart device management
Galaxy AvatarAvatar creation
Samsung WalletPayments and supported digital items

Voice Recording Transcription – Galaxy A55 5G and A56 5G

  1. Open Voice Recorder.
  2. Select a recording.
  3. Open the additional options menu.
  4. Select Transcribe into text.
  5. Choose the language if required.
  6. Save the converted text.

Multi Window and Smart View

Multi Window

Multi Window allows supported applications to be displayed in split-screen or pop-up view.

  1. Open Recent apps.
  2. Tap an application’s icon.
  3. Choose Open in split screen view or Open in pop-up view.

Smart View

Smart View displays compatible phone content on a television or monitor.

  1. Open Quick settings.
  2. Tap Smart View.
  3. Select a compatible display.

Wi-Fi, Bluetooth, NFC and Mobile Hotspot

Wi-Fi

  1. Open Settings → Connections → Wi-Fi.
  2. Turn Wi-Fi on.
  3. Select a network.
  4. Enter the password if required.

Bluetooth

  1. Open Settings → Connections → Bluetooth.
  2. Turn Bluetooth on.
  3. Select the accessory.
  4. Accept the pairing request.

NFC

On NFC-enabled models, open Settings → Connections → NFC and contactless payments.

Turn on NFC to use supported tag-reading and payment functions.

Mobile Hotspot

  1. Open Settings → Connections → Mobile Hotspot and Tethering.
  2. Select Mobile Hotspot.
  3. Turn on the feature.
  4. Configure the network name and password.

If another device cannot detect the hotspot, change the band to 2.4 GHz and turn off Hidden network.

Display, Sound and Notification Settings

Display Settings

Open Settings → Display.

SettingFunction
Light/DarkChanges the display theme
BrightnessAdjusts screen brightness
Adaptive brightnessAdjusts brightness automatically
Motion smoothnessChanges supported refresh-rate behavior
Eye comfort shieldReduces blue light
Screen modeChanges display color settings
Font size and styleChanges text appearance
Screen zoomAdjusts interface scaling
Screen timeoutControls automatic screen-off time
Easy modeProvides larger icons and a simpler layout
Edge panelsConfigures Edge panel functions
Touch sensitivityIncreases sensitivity for compatible screen protectors

Sound and Vibration

Open Settings → Sounds and vibration.

Available controls include:

  • Ringtone
  • Notification sound
  • Sound and vibration modes
  • Volume
  • Dolby Atmos
  • Equalizer
  • Separate app sound
  • Supported audio adjustments

Modes and Routines

Modes and Routines automatically or manually change selected phone settings.

Creating a Mode

  1. Open Settings → Modes and Routines.
  2. Select Modes.
  3. Choose an available mode or tap Add mode.
  4. Configure its conditions.

Creating a Routine

  1. Open Settings → Modes and Routines → Routines.
  2. Tap Create.
  3. Select conditions and actions.
  4. Save the routine.

Face Recognition and Fingerprint Setup

Registering Face Recognition

  1. Open Settings → Security and privacy.
  2. Select Screen lock and biometrics → Face recognition.
  3. Set a secure screen lock.
  4. Follow the registration instructions.

Face recognition is less secure than a PIN, pattern, or password.

Registering Fingerprints

  1. Open Settings → Security and privacy.
  2. Select Screen lock and biometrics → Fingerprints.
  3. Follow the instructions.

The fingerprint sensor is positioned beneath the lower central area of the screen.

Improving Fingerprint Recognition

  • Keep the fingerprint sensor area clean and dry.
  • Avoid incompatible screen protectors.
  • Register commonly used fingers.
  • Place the finger fully over the recognition area.
  • Avoid using scratched or damaged screen surfaces.

Security and Privacy

Open Settings → Security and privacy.

FeatureFunction
Screen lockProtects phone access
Face recognitionSupports biometric unlocking
Fingerprint recognitionSupports fingerprint authentication
Auto BlockerRestricts suspicious activity
App securityChecks applications for harmful software
Lost device protectionSupports finding and protecting a lost phone
Secure FolderProtects selected files and applications
Samsung PassManages supported sign-in information
Secure Wi-FiProtects supported Wi-Fi connections

Secure Folder

Secure Folder provides protected storage for personal files and applications.

Open Settings → Security and privacy → More security settings → Secure Folder and follow the setup instructions.

Secure Wi-Fi

Open Settings → Security and privacy → More security settings → Secure Wi-Fi.

Follow the instructions to configure supported network protection.

Samsung Pass

Open Settings → Security and privacy → More security settings → Passwords, passkeys, and autofill → Samsung Pass.

Follow the registration instructions.

Safety and Emergency Settings

Open Settings → Safety and emergency.

Available features include:

  • Medical information
  • Emergency contacts
  • Emergency SOS
  • Emergency sharing
  • Emergency Location Service
  • Wireless emergency alerts
  • Earthquake alerts
  • Unknown tracker alerts

Available emergency functions vary by region and model.

Backing Up and Restoring Data

Samsung Cloud Backup

  1. Open Settings → Accounts and backup.
  2. Select Back up data under Samsung Cloud.
  3. Choose the required items.
  4. Tap Back up now.

Restoring Data

  1. Open Settings → Accounts and backup.
  2. Select Restore data.
  3. Choose the backup device.
  4. Select the information.
  5. Tap Restore.

Device Care and Maintenance

Open Settings → Device care.

FunctionDescription
Optimise nowChecks and improves device operation
BatteryReviews battery usage
StorageManages stored files
MemoryReleases memory
App protectionChecks for harmful software
Performance profileConfigures supported performance options
Auto optimisationPerforms automatic maintenance
Software updateUpdates device software
DiagnosticsRuns supported device checks
Maintenance modeProtects privacy during authorized servicing

Freeing Storage Space

  1. Open Settings → Device care → Storage.
  2. Review used storage.
  3. Remove unnecessary files.
  4. Delete unused applications if required.

Software Updates

  1. Open Settings → Software update.
  2. Select Download and install.
  3. Follow the instructions.

Remote Management – Galaxy A35 5G and A36 5G

Open Settings → Remote management to access the supported remote assistance service.

Water and Dust Resistance

The Galaxy A55, A56, A35, and A36 devices meet the IP67 water- and dust-resistance standard under specified testing conditions.

IP67 Test Conditions

SpecificationValue
StandardIEC 60529
Protection RatingIP67
Water TypeFresh water
Test Depth1 m
Test Duration30 minutes
Test Temperature15–35°C
Test Pressure86–106 kPa

Water Resistance Precautions

  • Do not expose the phone to seawater or swimming pool water.
  • Avoid high-pressure water.
  • Do not expose the phone to sudden temperature changes.
  • Dry the USB Type-C port before connecting charging accessories.
  • Do not connect accessories while the phone is wet.

Water resistance may decrease through normal wear or physical damage.

Cleaning and Storage Instructions

Cleaning After Water Exposure

If the phone is exposed to water or other liquids:

  1. Wipe it with a soft, clean cloth.
  2. Allow the device to dry thoroughly.
  3. Check that the speakers and microphones are dry.
  4. Do not connect the charger until the USB Type-C port is dry.

If exposed to substances such as soap, oil, perfume, sunscreen, or chemical products, clean the device using fresh water that is not flowing, then wipe it and dry it thoroughly.

Storage Precautions

  • Avoid extremely hot or cold environments.
  • Do not leave the device in direct sunlight for long periods.
  • Avoid storing the phone inside a hot vehicle.
  • Keep it away from heaters and cooking equipment.
  • Do not use damaged chargers or charging cables.

Operating Temperature

The recommended operating temperature is 0–35°C.

Overheating Precautions

The phone may become warm when running demanding applications, recording videos, charging, or transferring large amounts of data.

If the Device Becomes Too Hot

  1. Disconnect the charger.
  2. Close running applications.
  3. Reduce screen brightness.
  4. Turn off unnecessary network functions.
  5. Allow the device to cool.
  6. Restart if required.

The phone may temporarily limit performance, reduce screen brightness, slow charging, or display an overheating warning.

If overheating continues, contact an authorized Samsung service centre.

Troubleshooting Guide

Common Problems and Solutions

ProblemPossible CauseRecommended Solution
Phone does not turn onBattery dischargedCharge before startup
Touchscreen responds slowlyMoisture, accessories, or software issueCheck screen and restart
Phone freezesTemporary software problemForce restart
Calls failNetwork or call restrictionsCheck mobile network and call settings
Microphone does not workMicrophone obstructionCheck microphone and accessories
Call audio echoesVolume or reception conditionsAdjust volume or change location
Battery drains quicklyHeavy application use or battery agingReduce power consumption
Charging failsConnection or battery problemCheck equipment and seek service
Camera errorLow battery or insufficient storageCharge, free storage, restart
Photos are blurryLighting or focusing conditionsAdjust conditions and check lens
Media files fail to playFormat or permissions problemCheck file compatibility
Bluetooth failsPairing or connection issueReset Bluetooth settings
Computer does not detect phoneUSB or driver problemCheck cable and drivers
GPS cannot locate phoneObstructed satellite receptionUse network-assisted location
Storage fullExcess stored dataDelete unnecessary files

Phone Will Not Turn On

Charge the battery before attempting startup. A fully discharged battery may prevent immediate operation.

Touchscreen Does Not Respond

  1. Check for moisture.
  2. Remove accessories that interfere with touch recognition.
  3. Restart the device.
  4. Install available updates.
  5. Seek authorized service if the display is damaged.

Phone Freezes or Becomes Unresponsive

Press and hold the Side button and Volume Down button simultaneously for more than seven seconds.

Calls Are Not Connecting

Confirm that the correct mobile network is available and that call barring settings are not preventing the connection.

Others Cannot Hear During Calls

Make sure the microphone is not covered and any connected headphones are functioning correctly.

Battery Is Not Charging

  1. Confirm that the charger is connected properly.
  2. Check the cable and power adapter.
  3. Keep the charging port dry.
  4. Contact an authorized Samsung service centre if charging continues to fail.

Camera Displays an Error

  1. Charge the battery.
  2. Free storage space.
  3. Restart the phone.
  4. Contact authorized service if the problem continues.

Bluetooth Connection Problems

  1. Confirm that the other device is ready to pair.
  2. Keep the devices within 10 m.
  3. Restart Bluetooth.
  4. If required, open Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings.
  5. Select Reset settings.

Computer Does Not Recognize the Device

Use a compatible USB cable and check that the computer has the required drivers.

Storage Is Full

Open Device care and remove unnecessary files or applications.

PIN, PUK and Security Code Messages

CodeMeaning
PasswordDevice lock password
PINSIM authentication code
PUKCode required to unblock a SIM after repeated incorrect PIN attempts
PIN2Additional SIM authentication code for supported services

Contact the mobile carrier if a PUK or PIN2 code is required.

Factory Reset Instructions

A factory reset removes stored personal information and returns the phone to its initial configuration.

How to Factory Reset

  1. Open Settings.
  2. Select General management.
  3. Tap Reset.
  4. Choose Factory data reset.
  5. Tap Reset.
  6. Select Delete all.

Warning: Important data must be backed up before completing a factory reset.

Customer Support and Authorized Repairs

Samsung provides technical assistance through Samsung Members and authorized service centres.

Support ResourceInformation
ManufacturerSamsung Electronics Co., Ltd.
Official Websitewww.samsung.com
Samsung MembersDiagnostics, support questions, and error reports
Authorized Service CentreDevice servicing and repairs
Smart Switchwww.samsung.com/smartswitch
Samsung Walletwww.samsung.com/samsung-wallet
Bixbywww.samsung.com/bixby
Security Updatessecurity.samsungmobile.com
Energy Informationwww.samsung.com/global/ecodesign_energy
Battery Removal Informationwww.samsung.com/global/ecodesign_energy

Battery Replacement and Removal

Battery removal must be performed by an authorized service centre.

Incorrect removal can damage the device or battery and cause personal injury.

Warranty and Repair Precautions

Damage caused by improper charging connections or misuse may not be covered by warranty.

Modifying the operating system or installing unofficial software may void warranty coverage.

The manufacturer’s warranty does not cover data loss caused by improper handling or formatting of external storage.

Frequently Asked Questions

1. How do I turn on a Samsung Galaxy A55, A56, A35, or A36 for the first time?

Press and hold the Side button for several seconds. If the battery is fully discharged, connect a compatible charger and allow the battery to charge before starting the phone.

2. How do I activate an eSIM on the Galaxy A55, A56, A35, or A36?

Open Settings → Connections → SIM manager → Add eSIM. Follow the activation instructions or scan the QR code supplied by the mobile carrier. eSIM availability depends on the region, carrier, and model.

3. Do the Galaxy A55 5G and Galaxy A35 5G support microSD cards?

Yes. The Galaxy A55 5G and Galaxy A35 5G support compatible microSD cards using FAT or exFAT file systems. Insert the card into the designated SIM/microSD tray with its gold contacts facing upward.

4. How do I enable fast charging on a Galaxy A56 or A36?

Open Settings → Battery → Charging settings and check the available charging options. Use compatible charging equipment. Samsung recommends an official 45 W charger and compatible cable for optimal charging performance on these models.

5. How do I force restart a frozen Samsung Galaxy A55, A56, A35, or A36?

Press and hold the Side button and Volume Down button together for more than seven seconds. The phone will restart.

6. How do I take a screenshot on these Samsung Galaxy phones?

Press the Side button and Volume Down button simultaneously. Palm swipe to capture can also be enabled through Settings → Advanced features → Motions and gestures.

7. Are the Galaxy A55, A56, A35, and A36 waterproof?

These devices have an IP67 water- and dust-resistance rating based on laboratory testing in fresh water at a depth of 1 m for 30 minutes. Water resistance is not permanent, and the devices should not be exposed to seawater, swimming pool water, or high-pressure water.

8. How do I factory reset a Samsung Galaxy A55, A56, A35, or A36?

Open Settings → General management → Reset → Factory data reset → Reset → Delete all. Back up important files and personal information before completing the reset.

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