Galaxy A24, A25, A26

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Samsung Galaxy A24, A25 5G & A26 5G
FieldDetails
Document TitleSamsung Galaxy A24, Galaxy A25 5G and Galaxy A26 5G User Guide
Document TypeUser Guide
Brand NameSamsung
Product NameGalaxy A24, Galaxy A25 5G, Galaxy A26 5G
Model Number(s)SM-A245F/N, SM-A245F/DS, SM-A245F/DSN, SM-A256B/DSN, SM-A256B/DSN UD, SM-A256E/DSN, SM-A266B/DS
PDF File Size3.51 MB
Total Number of Pages146
Languages CoveredEnglish

Samsung Galaxy A24, A25 5G & A26 5G

The Samsung Galaxy A24, Galaxy A25 5G, and Galaxy A26 5G are smartphones designed for communication, photography, internet browsing, entertainment, and everyday productivity. These devices provide touchscreen controls, front and rear cameras, USB Type-C charging, biometric security, removable microSD storage, and a range of Samsung and Google applications.

The Galaxy A24, Galaxy A25 5G, and Galaxy A26 5G support nano-SIM cards, Wi-Fi, Bluetooth, fingerprint recognition, face recognition, and compatible mobile network services. Dual-SIM configurations allow two phone numbers or carriers to be used on a single device.

The devices also include Samsung services such as Samsung Wallet, Samsung Health, Samsung Notes, SmartThings, Galaxy Wearable, and Smart View, depending on the model and region.

The Galaxy A25 5G and Galaxy A26 5G provide additional features described in this guide, including screen recording, Bixby Vision, and Secure Wi-Fi. The Galaxy A26 5G also provides IP67-rated water and dust resistance under specified laboratory conditions.

Supported Models and Product Identification

ProductModel Numbers
Galaxy A24SM-A245F/N, SM-A245F/DS, SM-A245F/DSN
Galaxy A25 5GSM-A256B/DSN, SM-A256B/DSN UD, SM-A256E/DSN
Galaxy A26 5GSM-A266B/DS

How to Check the Model Number

  1. Open Settings.
  2. Tap About phone.
  3. Check the model and device information.

The About phone screen also provides access to status information, the serial number, software information, and battery information.

Product Overview and Main Features

FeatureDescription
TouchscreenControls applications, navigation, and settings
Front CameraCaptures selfies and supports video calls
Rear CamerasCapture photographs and videos
USB Type-CSupports wired charging and compatible accessories
Quick ChargingSupports compatible fast charging equipment
Nano-SIMSupports physical SIM card installation
Dual SIMSupported on applicable models
microSD CardProvides removable storage
Fingerprint RecognitionUses a sensor integrated into the Side button
Face RecognitionProvides face-based screen unlocking
Wi-FiConnects to wireless networks
BluetoothConnects compatible wireless devices
NFCSupports contactless services on NFC-enabled models
Smart ViewMirrors phone content to compatible displays
Samsung WalletManages supported payment cards and other items
Smart SwitchTransfers supported data from another device
Samsung PassManages supported sign-in information
Secure FolderProtects selected applications and personal data

Model-Specific Features

FunctionSupported Models
microSD Card SupportGalaxy A24, A25 5G, A26 5G
Fingerprint Sensor in Side ButtonGalaxy A24, A25 5G, A26 5G
Screen RecordingGalaxy A25 5G, A26 5G
Text Extraction from ImagesGalaxy A25 5G, A26 5G
Bixby VisionGalaxy A25 5G, A26 5G
Single Take Camera ModeGalaxy A25 5G, A26 5G
Super Slow-moGalaxy A25 5G, A26 5G
Video EffectsGalaxy A25 5G, A26 5G
Secure Wi-FiGalaxy A25 5G, A26 5G
Samsung TV PlusGalaxy A25 5G, A26 5G
Samsung FindGalaxy A26 5G
Always On DisplayGalaxy A24, A25 5G
IP67 Water and Dust ResistanceGalaxy A26 5G

Feature availability can also depend on the region, carrier, and software configuration.

Technical Specifications

SpecificationDetails
Product TypeSmartphone
Supported Product SeriesGalaxy A24, Galaxy A25 5G, Galaxy A26 5G
SIM Card TypeNano-SIM
Dual-SIM SupportAvailable on supported variants
Charging ConnectionUSB Type-C
Supplied USB Cable RatingUp to 3 A
External StoragemicroSD
microSD File SystemsFAT and exFAT
Fingerprint SensorIntegrated into the Side button
Camera SystemFront and rear cameras
Wireless ConnectivityWi-Fi, Bluetooth, and NFC on supported models
Water and Dust ResistanceIP67 on Galaxy A26 5G
Recommended Operating Temperature0–35°C
ManufacturerSamsung Electronics Co., Ltd.

Device Layout and Components

The three models have similar physical controls, although the placement of certain components differs.

Galaxy A24 Components

ComponentFunction
TouchscreenDisplays applications and controls
Front CameraCaptures selfies and supports video calling
Rear CamerasCapture photographs and videos
FlashProvides additional illumination
Proximity SensorDetects nearby objects
Light SensorDetects surrounding brightness
Side ButtonControls power and fingerprint recognition
Volume ButtonAdjusts audio volume
SIM/microSD TrayHolds compatible SIM and memory cards
Headphone JackConnects compatible headphones
USB Type-C PortConnects charging and compatible accessories
SpeakerOutputs audio
MicrophoneCaptures sound
GPS AntennaSupports location services
NFC AntennaSupports NFC on applicable models
Main AntennaSupports wireless communication

Galaxy A25 5G Components

The Galaxy A25 5G includes the touchscreen, front camera, rear cameras, flash, light sensor, speakers, microphones, Side button with fingerprint recognition, Volume button, SIM/microSD tray, headphone jack, USB Type-C connector, and internal antennas.

Galaxy A26 5G Components

The Galaxy A26 5G includes the screen, front camera, rear cameras, flash, light sensor, speakers, microphones, Side button with fingerprint recognition, Volume button, SIM/microSD tray, USB Type-C connector, and internal antennas.

The Galaxy A26 5G also has an air vent opening.

Component Safety Precautions

  • Do not place the speakers close to the ears when playing loud audio.
  • Keep camera lenses away from intense light sources, including direct sunlight.
  • Do not use a device with broken glass or damaged body components.
  • Keep microphone and speaker openings free from dust and foreign materials.
  • Do not insert sharp objects into openings.
  • Avoid metallic stickers or covers that may interfere with the antenna.
  • Do not cover the light or proximity sensor with unsuitable accessories.
  • Keep the Galaxy A26 5G air vent opening unobstructed.

Side Button and Volume Button Functions

Button ActionFunction
Hold Side button while phone is offTurns on the device
Press Side buttonTurns on or locks the screen
Double-press Side buttonOpens the assigned application or feature
Hold Side buttonOpens the assigned function
Press Side button and Volume Down togetherTakes a screenshot
Hold Side button and Volume Down togetherOpens power controls
Hold both buttons for more than seven secondsForces a restart

Customizing the Side Button

  1. Open Settings.
  2. Tap Advanced features.
  3. Select Side button.
  4. Configure the double-press or long-press action.

Package Contents and Accessories

Supplied items and available accessories depend on the product configuration, region, and carrier.

The USB cable included with the device supports charging up to 3 A.

The charger is generally sold separately, although some regional packages may include one.

Accessory Compatibility

  • Samsung-approved accessories are recommended.
  • Accessories intended for other devices may not function correctly.
  • A compatible USB Type-C charging cable should be used.
  • Unsupported charging accessories may damage the device.
  • Additional accessories are available through Samsung retailers.

Galaxy A26 5G USB Type-C Headphones

The Galaxy A26 5G supports compatible USB Type-C headphones that provide digital audio output.

Headphones using another audio output method may not work correctly.

Before First Use

The battery should be charged before the phone is used for the first time or after a long period of inactivity.

Initial Preparation

  1. Prepare the supplied USB Type-C cable and a compatible power adapter.
  2. Connect the phone to the charger.
  3. Charge the battery.
  4. Prepare the nano-SIM card provided by the mobile carrier.
  5. Prepare any compatible microSD card.
  6. Turn on the phone.
  7. Follow the initial setup instructions.

A Wi-Fi connection may be required for some setup functions.

Charging the Battery

Wired Charging Instructions

  1. Connect the USB cable to a compatible USB power adapter.
  2. Insert the USB Type-C connector into the phone’s multipurpose jack.
  3. Connect the adapter to an electrical outlet.
  4. Allow the battery to charge.
  5. Disconnect the charger when charging is complete.

Quick Charging

The phone can use compatible fast or super fast charging equipment.

To check charging settings:

  1. Open Settings.
  2. Tap Battery.
  3. Select Charging settings.
  4. Check the available charging options.

If fast charging does not operate, confirm that the required setting is enabled and the charging accessories are connected correctly.

Charging can be faster while the screen or device is turned off.

Charging Another Device Using a USB Cable

The phone can transfer battery power to another compatible mobile device through a USB cable.

  1. Connect both devices using a compatible USB cable.
  2. Use a USB connector if required.
  3. Wait for charging to begin.
  4. Check the battery charging indicator on the receiving device.
  5. Disconnect the devices after charging.

If an application-selection window appears on the phone, it is intended for data transfer. Do not select an application for the charging process.

Charging Precautions

  • Use compatible charging equipment.
  • Avoid damaged cables and adapters.
  • Do not connect the charger incorrectly.
  • Keep the USB Type-C port completely dry.
  • Do not use a Micro USB cable.
  • Unplug the charger from the electrical outlet when not in use.
  • Allow a fully discharged battery to charge for several minutes before attempting startup.
  • Avoid excessive heat while charging.

Charging from a computer may be slower because of the lower available current.

If the device becomes excessively hot, charging may slow down or stop temporarily.

Battery Settings and Power Management

Open Settings → Battery.

SettingFunction
Power savingReduces battery consumption
Background usage limitsRestricts power usage by selected applications
Battery protectionControls charging limits
TodayDisplays battery usage information
Charging settingsConfigures charging behavior
Auto dim screenReduces brightness at low battery levels
Show battery percentageDisplays remaining battery percentage
Battery informationDisplays supported battery details

Reducing Battery Consumption

  • Turn on Power saving.
  • Reduce screen brightness.
  • Shorten the screen timeout.
  • Close unnecessary applications.
  • Disable Bluetooth when not in use.
  • Reduce background synchronization.
  • Run Device care optimization.

Checking Battery Information

Open Settings → Battery → Battery information.

Depending on the model and region, available information may include the battery manufacturing date, first-use date, charge/discharge cycle count, and measured battery condition.

Nano-SIM Card Installation

The Galaxy A24, Galaxy A25 5G, and Galaxy A26 5G use nano-SIM cards.

How to Insert a SIM Card

  1. Locate the SIM card tray.
  2. Insert the ejection pin into the tray’s release hole.
  3. Gently remove the tray.
  4. Place the nano-SIM card with its gold-colored contacts facing downward.
  5. Press the card gently into position.
  6. Reinsert the tray completely.

Dual SIM Setup

On supported dual-SIM variants, two nano-SIM cards can be installed.

The arrangement depends on the device tray.

Managing Dual SIM Cards

Open Settings → Connections → SIM manager.

SettingFunction
SIM cardsActivates and manages SIM cards
Preferred SIMsSelects preferred SIMs for supported services
Data switchingUses another SIM when the preferred data connection is unavailable
More SIM settingsProvides additional SIM controls

Data switching may result in additional mobile charges.

SIM Card Precautions

  • Use only nano-SIM cards.
  • Insert the ejection pin perpendicular to the release hole.
  • Secure the card firmly in the tray.
  • Keep the tray dry.
  • Do not force the tray into the device.
  • Insert the tray completely.

microSD Card Installation

All three models support compatible microSD cards.

How to Insert a microSD Card

  1. Locate the SIM/microSD tray.
  2. Insert the ejection pin into the release hole.
  3. Remove the tray carefully.
  4. Place the microSD card into the designated position with its gold-colored contacts facing downward.
  5. Press the card gently into place.
  6. Reinsert the tray completely.

Supported microSD File Systems

File SystemCompatibility
FATSupported
exFATSupported

A card using another file system may need to be formatted before it can be used.

Maximum compatible capacity depends on the model and card type.

Removing a microSD Card Safely

  1. Open Settings.
  2. Tap Device care → Storage.
  3. Swipe left to access the SD card information.
  4. Open the additional options menu.
  5. Tap Unmount.
  6. Remove the card after unmounting is complete.

Formatting a microSD Card

  1. Open Settings → Device care → Storage.
  2. Swipe left to open the SD card page.
  3. Open the additional options menu.
  4. Select Format.

Warning: Formatting removes stored information. Back up important files before proceeding.

Removing a microSD card during data transfer may cause file corruption or data loss.

Turning the Phone On, Off, and Restarting

Turning On the Phone

Press and hold the Side button for several seconds.

Turning Off the Phone

  1. Hold the Side button and Volume Down button simultaneously.
  2. Tap Power off.
  3. Confirm the action.

Restarting the Phone

Open the power menu and select Restart.

Force Restarting an Unresponsive Phone

Press and hold the Side button and Volume Down button together for more than seven seconds.

Initial Device Setup

The initial setup assistant appears when the device is turned on for the first time or after a factory reset.

Follow the instructions to configure the phone.

Connecting to Wi-Fi

  1. Open Settings → Connections → Wi-Fi.
  2. Turn Wi-Fi on.
  3. Select a network.
  4. Enter the password if requested.

Signing In to a Samsung Account

  1. Open Settings.
  2. Tap Sign in to your Galaxy.
  3. Enter Samsung account credentials.

A Samsung account can also be added through Settings → Accounts and backup → Manage accounts → Add account.

Transferring Data Using Smart Switch

Smart Switch transfers supported information from another device.

How to Transfer Data

  1. Open Settings → Accounts and backup.
  2. Select Transfer data for device setup.
  3. Choose the required transfer method.
  4. Follow the instructions.
  5. Complete the transfer.

Available methods include USB cable, wireless connection, external storage, and computer transfer.

Additional information is available at www.samsung.com/smartswitch.

Touchscreen Controls and Navigation

Touchscreen Gestures

GestureFunction
TapSelects an item
Touch and holdOpens additional options
DragMoves an item
Double tapActivates supported actions
SwipeScrolls or changes screens
PinchReduces the displayed scale
Spread fingersEnlarges displayed content

Navigation Buttons

ButtonFunction
RecentsDisplays recently used applications
HomeReturns to the Home screen
BackReturns to the previous screen

Gesture Navigation

Open Settings → Display → Navigation bar → Swipe gestures.

Circle to Search

Touch and hold the Home button, then tap or circle an image or text to search for related information.

Home Screen and Apps Screen

The Home screen provides access to application shortcuts, widgets, and frequently used functions.

Swipe upward from the Home screen to open the Apps screen.

Customizing the Home Screen

Touch and hold an empty area to configure the wallpaper, themes, widgets, and Home screen settings.

Creating App Folders

Drag one application icon over another icon.

Using Edge Panels

Open Settings → Display → Edge panels and enable the feature.

Drag the Edge panel handle toward the center of the screen.

Lock Screen and Always On Display

Changing the Screen Lock Method

Open Settings → Lock screen and AOD or Lock screen → Screen lock and biometrics.

Select the preferred lock method.

Always On Display – Galaxy A24 and A25 5G

Always On Display shows supported information when the screen is off.

  1. Open Settings → Lock screen and AOD.
  2. Select Always On Display.
  3. Configure When to show.

Notifications and Quick Settings

Opening Notifications

Swipe downward from the top of the screen, excluding the upper-right quick settings area.

Opening Quick Settings

Swipe downward from the upper-right side of the display.

Quick settings provide access to Wi-Fi, Bluetooth, media controls, and other available functions.

Status Bar Indicators

IndicatorMeaning
Signal barsMobile signal strength
No signalMobile network unavailable
LTELTE network connected
5G5G network connected on supported models
Wi-FiWi-Fi connected
BluetoothBluetooth enabled
LocationLocation services active
PhoneCall in progress
Missed callMissed incoming call
AlarmAlarm enabled
Flight modeFlight mode active
BatteryBattery charge level
ChargingBattery charging
WarningError or caution condition

Screenshots and Screen Recording

Taking a Screenshot

Press the Side button and Volume Down button simultaneously.

Palm Swipe Screenshot

  1. Open Settings → Advanced features → Motions and gestures.
  2. Enable Palm swipe to capture.
  3. Swipe the edge of the hand across the display.

Screen Recording – Galaxy A25 5G and A26 5G

  1. Open Quick settings.
  2. Select Screen recorder.
  3. Choose the sound settings.
  4. Tap Start recording.
  5. Tap Stop when finished.

Recorded videos are stored in Gallery.

Samsung Keyboard and Text Input

Changing the Keyboard Language

  1. Open the keyboard.
  2. Tap Settings.
  3. Select Languages and types → Manage input languages.
  4. Choose the required languages.

Copying and Pasting Text

  1. Touch and hold the text.
  2. Select the required content.
  3. Tap Copy or Cut.
  4. Touch and hold the destination.
  5. Tap Paste.

Extracting Text from Images – Galaxy A25 5G and A26 5G

  1. Open Gallery.
  2. Select an image containing text.
  3. Tap the Extract text control.
  4. Select the required text.
  5. Choose Copy, Share, or another available action.

Phone Calls and Contacts

Making a Phone Call

  1. Open Phone.
  2. Select Keypad.
  3. Enter the phone number.
  4. Tap the call button.

Making an International Call

  1. Open the Phone keypad.
  2. Hold 0 until the plus symbol appears.
  3. Enter the country code and phone number.
  4. Start the call.

Answering Calls

Drag the answer control outside the displayed circle.

Blocking Numbers

Open Phone → Settings → Block numbers and add the required number.

Creating Contacts

  1. Open Contacts.
  2. Tap Create.
  3. Enter the contact information.
  4. Tap Save.

Importing Contacts

Open Contacts → Settings → Import contacts and follow the instructions.

Messages – Galaxy A24 and A25 5G

Sending a Message

  1. Open Messages.
  2. Tap Compose.
  3. Add the recipient.
  4. Enter the message.
  5. Tap Send.

Deleting Messages

Touch and hold a message, then select Delete.

Camera Overview and Shooting Modes

The devices provide several modes for photography and video recording.

Taking Photographs

  1. Open Camera.
  2. Select PHOTO.
  3. Point the camera toward the subject.
  4. Tap the preview to focus.
  5. Adjust brightness if required.
  6. Tap the shutter button.

Camera Shooting Modes

ModeFunction
PhotoAutomatic photography
VideoVideo recording
PortraitBackground-blurred photographs
FunPhotographs and videos with effects
ProManual photography
Pro VideoManual video controls
NightLow-light photography
FoodFood photography
PanoramaWide-scene photography
MacroClose-up photography
Slow MotionSlow-motion video
Super Slow-moGalaxy A25 5G and A26 5G
HyperlapseFast-motion recording
Single TakeGalaxy A25 5G and A26 5G

Portrait Mode

  1. Open Camera.
  2. Select PORTRAIT.
  3. Adjust the background blur.
  4. Wait for Ready to appear.
  5. Capture the photograph.

Pro Mode

Open Camera → MORE → PRO.

SettingFunction
ISOChanges light sensitivity
SPEEDAdjusts shutter speed
EVControls exposure
FOCUSAdjusts focus manually
WBAdjusts white balance

Night Mode

  1. Open Camera → MORE → NIGHT.
  2. Hold the device steady.
  3. Tap the shutter button.
  4. Wait for the photograph to finish capturing.

Food Mode

  1. Open Camera → MORE → FOOD.
  2. Adjust the focus area.
  3. Configure color temperature.
  4. Capture the photograph.

Panorama Mode

  1. Open Camera → MORE → PANORAMA.
  2. Tap the shutter button.
  3. Move the device slowly in one direction.
  4. Keep the scene aligned with the guide.
  5. Stop when finished.

Macro Mode

Open Camera → MORE → MACRO for close-up photography.

Single Take – Galaxy A25 5G and A26 5G

  1. Open Camera → MORE → SINGLE TAKE.
  2. Start recording the scene.
  3. Open the result in Gallery.
  4. Save the desired photographs or videos.

Super Slow-mo – Galaxy A25 5G and A26 5G

  1. Open Camera → MORE → SUPER SLOW-MO.
  2. Start recording.
  3. Open the recorded video.
  4. Adjust the slow-motion section using the editing controls.

Slow Motion

  1. Open Camera → MORE → SLOW MOTION.
  2. Start recording.
  3. Stop when finished.
  4. Open the video and adjust the slow-motion section.

Hyperlapse

  1. Open Camera → MORE → HYPERLAPSE.
  2. Select a recording speed.
  3. Start recording.
  4. Stop when finished.

Camera Settings

Open Camera, select Quick controls, and tap Settings.

SettingFunction
Scene optimiserAdjusts camera settings according to the scene
Scan documents and textDetects documents and text
Scan QR codesReads QR codes
Shot suggestionsSuggests image composition
Custom filtersCreates filters using selected images
Auto HDRImproves detail in bright and dark areas
WatermarkAdds image information
High efficiency picturesSaves HEIF images
Video stabilisationReduces camera shake
Auto FPSAdjusts video frame rate in low light
High efficiency videosSaves supported HEVC videos
Composition guideDisplays viewfinder guides
Location tagsAdds location information
Floating Shutter buttonAdds a movable shutter control
Storage locationSelects storage when a microSD card is installed
Reset settingsRestores camera settings

Gallery and Media Management

Viewing Photographs

Open Gallery and select an image.

Swipe left or right to view additional photographs.

Editing Photographs

Use the available editing controls to crop, adjust, remaster, or modify images.

Viewing Videos

Open Gallery and select a video.

Available playback controls include pause, rewind, fast-forward, playback speed, and screen rotation.

Creating Albums

Open Gallery → Albums → Create.

Restoring Deleted Media

  1. Open Gallery.
  2. Select Menu → Recycle bin.
  3. Choose the files.
  4. Tap Restore.

OneDrive Synchronization

Gallery supports synchronization with compatible Microsoft OneDrive accounts.

Follow the synchronization instructions in Gallery.

Bixby Vision – Galaxy A25 5G and A26 5G

Bixby Vision recognizes objects and text using the camera.

Opening Bixby Vision

Open Camera → MORE → Bixby Vision.

Alternatively, open Gallery, select an image, and choose Bixby Vision.

Bixby Vision Features

FeatureFunction
TranslateTranslates recognized text
TextExtracts text from images
DiscoverFinds similar images and information
Scene DescriberDescribes scenes using voice
Object IdentifierIdentifies objects
Text ReaderReads recognized text aloud
Colour DetectorIdentifies colors

Samsung Wallet

Samsung Wallet provides access to supported payment cards, tickets, and other compatible items.

Setting Up Samsung Wallet

  1. Open Wallet.
  2. Sign in to the Samsung account.
  3. Complete fingerprint and PIN registration.
  4. Add compatible cards.

Making Payments

  1. Open Wallet.
  2. Select a registered payment card.
  3. Verify identity.
  4. Hold the phone near the compatible card reader.

Samsung Applications and Features

ApplicationFunction
Samsung InternetInternet browsing
Samsung HealthWellness and activity tracking
Samsung NotesCreating and managing notes
Samsung MembersDiagnostics and customer support
Samsung KidsChild-focused device environment
Samsung FindLocating supported devices; Galaxy A26 5G
Galaxy WearableWearable accessory management
CalendarEvents and schedules
ReminderTasks and reminders
Voice RecorderAudio recording
My FilesFile management
ClockAlarms and timers
CalculatorCalculations and conversions
Gaming HubGame management
Game BoosterGaming performance controls
SmartThingsConnected-device management
Galaxy AvatarCreating avatars
Samsung WalletPayments and supported digital items

Multi Window and Smart View

Multi Window

Multi Window allows supported applications to appear in split-screen or pop-up view.

  1. Open Recent apps.
  2. Tap an application’s icon.
  3. Select Open in split screen view or Open in pop-up view.

Smart View

Smart View mirrors the phone’s display to a compatible television or monitor.

  1. Open Quick settings.
  2. Tap Smart View.
  3. Select the compatible display.

Wi-Fi, Bluetooth, NFC and Mobile Hotspot

Wi-Fi

  1. Open Settings → Connections → Wi-Fi.
  2. Turn Wi-Fi on.
  3. Select a network.
  4. Enter the password if required.

Bluetooth

  1. Open Settings → Connections → Bluetooth.
  2. Turn Bluetooth on.
  3. Select the accessory.
  4. Accept the pairing request.

NFC

On NFC-enabled models, open Settings → Connections → NFC and contactless payments.

Turn on NFC to use supported contactless services.

Mobile Hotspot

  1. Open Settings → Connections → Mobile Hotspot and Tethering.
  2. Select Mobile Hotspot.
  3. Turn on the feature.
  4. Configure the network name and password.

If another device cannot detect the hotspot, set the band to 2.4 GHz and turn off Hidden network.

Display, Sound and Notification Settings

Display Settings

Open Settings → Display.

SettingFunction
Light/DarkChanges the display theme
BrightnessAdjusts screen brightness
Adaptive brightnessAdjusts brightness automatically
Motion smoothnessChanges supported refresh-rate behavior
Eye comfort shieldReduces blue light
Screen modeChanges display color settings
Font size and styleChanges text appearance
Screen zoomAdjusts interface scaling
Screen timeoutControls automatic screen-off time
Easy modeProvides larger icons and a simpler layout
Edge panelsConfigures Edge panel functions
Touch sensitivityIncreases sensitivity for compatible screen protectors

Sound and Vibration

Open Settings → Sounds and vibration.

Available settings include:

  • Ringtone
  • Notification sound
  • Sound and vibration modes
  • Volume
  • Dolby Atmos
  • Equalizer
  • Separate app sound
  • Supported audio adjustments

Modes and Routines

Modes and Routines change selected phone settings automatically or manually.

Creating a Mode

  1. Open Settings → Modes and Routines.
  2. Select Modes.
  3. Choose an available mode or tap Add mode.
  4. Configure its conditions.

Creating a Routine

  1. Open Settings → Modes and Routines → Routines.
  2. Tap Create.
  3. Select the required conditions and actions.
  4. Save the routine.

Face Recognition and Fingerprint Setup

Registering Face Recognition

  1. Open Settings → Security and privacy.
  2. Select Screen lock and biometrics → Face recognition.
  3. Set a secure screen lock.
  4. Follow the registration instructions.

Face recognition is less secure than a PIN, pattern, or password.

Registering Fingerprints

  1. Open Settings → Security and privacy.
  2. Select Screen lock and biometrics → Fingerprints.
  3. Follow the instructions.

The fingerprint sensor is integrated into the Side button.

Improving Fingerprint Recognition

  • Keep the Side button clean and dry.
  • Avoid accessories that cover the fingerprint sensor.
  • Register commonly used fingers.
  • Place the finger fully over the sensor.
  • Avoid scratches and damage to the Side button.

Security and Privacy

Open Settings → Security and privacy.

FeatureFunction
Screen lockProtects phone access
Face recognitionSupports biometric unlocking
Fingerprint recognitionSupports fingerprint authentication
Auto BlockerRestricts suspicious activity
App securityChecks applications for harmful software
Lost device protectionSupports finding and protecting a lost phone
Secure FolderProtects selected files and applications
Samsung PassManages supported sign-in information
Secure Wi-FiAvailable on Galaxy A25 5G and A26 5G

Secure Folder

Secure Folder provides protected storage for selected personal files and applications.

Open Settings → Security and privacy → More security settings → Secure Folder and follow the setup instructions.

Secure Wi-Fi – Galaxy A25 5G and A26 5G

Open Settings → Security and privacy → More security settings → Secure Wi-Fi.

Follow the instructions to configure supported network protection.

Samsung Pass

Open Settings → Security and privacy → More security settings → Passwords, passkeys, and autofill → Samsung Pass.

Follow the registration instructions.

Safety and Emergency Settings

Open Settings → Safety and emergency.

Available features include:

  • Medical information
  • Emergency contacts
  • Emergency SOS
  • Emergency sharing
  • Emergency Location Service
  • Wireless emergency alerts
  • Earthquake alerts
  • Unknown tracker alerts

Emergency feature availability depends on the region and model.

Backing Up and Restoring Data

Samsung Cloud Backup

  1. Open Settings → Accounts and backup.
  2. Select Back up data under Samsung Cloud.
  3. Choose the required items.
  4. Tap Back up now.

Restoring Data

  1. Open Settings → Accounts and backup.
  2. Select Restore data.
  3. Choose the backup device.
  4. Select the information.
  5. Tap Restore.

Device Care and Maintenance

Open Settings → Device care.

FunctionDescription
Optimise nowChecks and improves device operation
BatteryReviews battery usage
StorageManages stored files
MemoryReleases memory
App protectionChecks for harmful software
Performance profileConfigures supported performance options
Auto optimisationPerforms automatic maintenance
Software updateUpdates device software
DiagnosticsRuns supported device tests
Maintenance modeProtects privacy during servicing

Freeing Storage Space

  1. Open Settings → Device care → Storage.
  2. Review the used storage.
  3. Remove unnecessary files.
  4. Delete unused applications if required.

Software Updates

  1. Open Settings → Software update.
  2. Select Download and install.
  3. Follow the instructions.

Water and Dust Resistance – Galaxy A26 5G

The Galaxy A26 5G meets the IP67 water- and dust-resistance standard under specified laboratory conditions.

IP67 Test Conditions

SpecificationValue
StandardIEC 60529
Protection RatingIP67
Water TypeFresh water
Test Depth1 m
Test Duration30 minutes
Test Temperature15–35°C
Test Pressure86–106 kPa

Water Resistance Precautions

  • Do not expose the phone to seawater or swimming pool water.
  • Avoid high-pressure water.
  • Do not expose the phone to sudden temperature changes.
  • Dry the USB Type-C port before connecting charging accessories.
  • Do not connect accessories while the device is wet.

Water resistance may decrease through normal wear or physical damage.

Cleaning and Storage Instructions

Cleaning After Water Exposure – Galaxy A26 5G

If the phone is exposed to water or other liquids:

  1. Wipe it with a soft, clean cloth.
  2. Allow the device to dry thoroughly.
  3. Check that the speakers and microphones are dry.
  4. Do not connect the charger until the USB Type-C port is dry.

If exposed to soap, oil, perfume, sunscreen, or chemical products, clean the device using fresh water that is not flowing, then wipe and dry it thoroughly.

Storage Precautions

  • Avoid extremely hot or cold environments.
  • Do not leave the device in direct sunlight for extended periods.
  • Avoid storing the phone inside a hot vehicle.
  • Keep it away from heaters and cooking equipment.
  • Do not use damaged chargers or charging cables.

Operating Temperature

The recommended operating temperature is 0–35°C.

Overheating Precautions

The phone may become warm when running demanding applications, recording videos, charging, or transferring large amounts of data.

If the Device Becomes Too Hot

  1. Disconnect the charger.
  2. Close running applications.
  3. Reduce screen brightness.
  4. Turn off unnecessary wireless connections.
  5. Allow the device to cool.
  6. Restart if required.

The phone may temporarily limit performance, reduce brightness, slow charging, or display an overheating warning.

If overheating continues, contact an authorized Samsung service centre.

Troubleshooting Guide

Common Problems and Solutions

ProblemPossible CauseRecommended Solution
Phone does not turn onBattery dischargedCharge before startup
Touchscreen responds slowlyMoisture, accessories, or software issueCheck screen and restart
Phone freezesTemporary software problemForce restart
Calls failNetwork or call restrictionsCheck mobile network and call settings
Microphone does not workMicrophone obstructionCheck microphone and accessories
Call audio echoesVolume or reception conditionsAdjust volume or change location
Battery drains quicklyHeavy application use or battery agingReduce power consumption
Charging failsConnection or battery problemCheck equipment and seek service
Camera errorLow battery or insufficient storageCharge, free storage, restart
Photos are blurryLighting or focusing conditionsAdjust conditions and check lens
Media files fail to playFormat or permissions problemCheck file compatibility
Bluetooth failsPairing or connection issueReset Bluetooth settings
Computer does not detect phoneUSB or driver problemCheck cable and drivers
GPS cannot locate phoneObstructed satellite receptionUse network-assisted location
Storage fullExcess stored dataDelete unnecessary files

Phone Will Not Turn On

Charge the battery before attempting startup. A fully discharged battery may prevent immediate operation.

Touchscreen Does Not Respond

  1. Check for moisture.
  2. Remove accessories that interfere with touch recognition.
  3. Restart the device.
  4. Install available updates.
  5. Seek authorized service if the display is damaged.

Phone Freezes or Becomes Unresponsive

Press and hold the Side button and Volume Down button simultaneously for more than seven seconds.

Calls Are Not Connecting

Confirm that the correct mobile network is available and that call barring settings are not preventing the connection.

Others Cannot Hear During Calls

Make sure the microphone is not covered and any connected headphones are functioning correctly.

Battery Is Not Charging

  1. Confirm that the charger is connected properly.
  2. Check the cable and power adapter.
  3. Keep the charging port dry.
  4. Contact an authorized Samsung service centre if charging continues to fail.

Camera Displays an Error

  1. Charge the battery.
  2. Free storage space.
  3. Restart the phone.
  4. Contact authorized service if the problem continues.

Bluetooth Connection Problems

  1. Confirm that the other device is ready to pair.
  2. Keep the devices within 10 m.
  3. Restart Bluetooth.
  4. If required, open Settings → General management → Reset → Reset Wi-Fi and Bluetooth settings.
  5. Select Reset settings.

Computer Does Not Recognize the Device

Use a compatible USB cable and check that the computer has the required drivers.

Storage Is Full

Open Device care and remove unnecessary files or applications.

PIN, PUK and Security Code Messages

CodeMeaning
PasswordDevice lock password
PINSIM authentication code
PUKCode required to unblock a SIM after repeated incorrect PIN attempts
PIN2Additional SIM authentication code for supported services

Contact the mobile carrier if a PUK or PIN2 code is required.

Factory Reset Instructions

A factory reset removes stored personal information and returns the phone to its initial configuration.

How to Factory Reset

  1. Open Settings.
  2. Select General management.
  3. Tap Reset.
  4. Choose Factory data reset.
  5. Tap Reset.
  6. Select Delete all.

Warning: Back up important data before completing a factory reset.

Customer Support and Authorized Repairs

Samsung provides technical assistance through Samsung Members and authorized service centres.

Support ResourceInformation
ManufacturerSamsung Electronics Co., Ltd.
Official Websitewww.samsung.com
Samsung MembersDiagnostics, support questions, and error reports
Authorized Service CentreDevice servicing and repairs
Smart Switchwww.samsung.com/smartswitch
Samsung Walletwww.samsung.com/samsung-wallet
Samsung Healthwww.samsung.com/samsung-health
Security Updatessecurity.samsungmobile.com
Energy Informationwww.samsung.com/global/ecodesign_energy
Battery Removal Informationwww.samsung.com/global/ecodesign_energy

Battery Replacement and Removal

Battery removal must be performed by an authorized service centre.

Incorrect removal can damage the device or battery and cause personal injury.

Warranty and Repair Precautions

Damage caused by improper charging connections or misuse may not be covered by warranty.

Modifying the operating system or installing unofficial software may void warranty coverage.

The manufacturer’s warranty does not cover data loss caused by improper handling or formatting of external storage.

Frequently Asked Questions

1. How do I set up a Samsung Galaxy A24, A25 5G, or A26 5G for the first time?

Charge the battery, press and hold the Side button, and follow the initial setup instructions. Insert a compatible nano-SIM card, connect to Wi-Fi, and sign in to the required accounts.

2. Do the Galaxy A24, A25 5G, and A26 5G support microSD cards?

Yes. All three models support compatible microSD cards using FAT or exFAT file systems. Insert the card into the designated SIM/microSD tray with the gold-colored contacts facing downward.

3. How do I enable fast charging on a Galaxy A24, A25 5G, or A26 5G?

Open Settings → Battery → Charging settings and check the available charging options. Use compatible fast charging equipment and confirm that the USB cable and power adapter are connected correctly.

4. Where is the fingerprint sensor on the Galaxy A24, A25 5G, and A26 5G?

The fingerprint recognition sensor is integrated into the Side button. Fingerprints can be registered through Settings → Security and privacy → Screen lock and biometrics → Fingerprints.

5. How do I force restart a frozen Samsung Galaxy A24, A25 5G, or A26 5G?

Press and hold the Side button and Volume Down button together for more than seven seconds. The device will restart.

6. How do I take a screenshot on these Samsung Galaxy phones?

Press the Side button and Volume Down button simultaneously. Palm swipe to capture can also be enabled through Settings → Advanced features → Motions and gestures.

7. Is the Samsung Galaxy A26 5G waterproof?

The Galaxy A26 5G has an IP67 water- and dust-resistance rating based on laboratory testing in fresh water at a depth of 1 m for 30 minutes. Water resistance may decrease over time, and the phone should not be exposed to seawater, swimming pool water, or high-pressure water.

8. How do I factory reset a Samsung Galaxy A24, A25 5G, or A26 5G?

Open Settings → General management → Reset → Factory data reset → Reset → Delete all. Back up important files and personal information before completing the reset.

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