IdeaPad Z370 Laptop

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Lenovo IdeaPad Z370
FieldDetails
Document TitleIdeaPad Z370/Z470/Z570 User Guide
Document TypeUser Guide
Brand NameLenovo
Product NameIdeaPad Z Series Laptop
Model Number(s)Z370, Z470, Z570
PDF File Size4 MB
Number of Pages67
LanguagesEnglish

Lenovo IdeaPad Z370

The Lenovo IdeaPad Z370 is a notebook computer featuring an LED-backlit display, integrated camera, stereo speakers, built-in microphone, touchpad, and dedicated multimedia controls. This user guide also covers the IdeaPad Z470 and Z570 models, which share many operating features but differ in keyboard layout, connector placement, and USB port count.

The IdeaPad Z370, Z470, and Z570 include Lenovo OneKey Rescue for system backup and recovery, OneKey Theater for adjusting multimedia settings, and a thermal management button for controlling cooling performance and running the dust-cleaning function.

The laptops support wired Ethernet, wireless networking on compatible configurations, external displays through VGA and HDMI, USB accessories, memory cards, and optical discs. Selected models also provide Bluetooth connectivity and NVIDIA Optimus graphics switching.

Product Overview

The IdeaPad Z370, Z470, and Z570 are notebook computers designed for everyday computing, document work, communication, and multimedia use.

The computers feature dedicated buttons that allow users to change entertainment and cooling settings without opening several system menus.

Main Features

  • LED-backlit computer display.
  • Integrated camera for video communication.
  • Built-in microphone with noise reduction.
  • Stereo speakers.
  • Integrated touchpad.
  • Standard keyboard with function-key combinations.
  • OneKey Rescue system.
  • Lenovo OneKey Theater multimedia modes.
  • Thermal management controls.
  • Automatic dust-cleaning function.
  • Dedicated volume buttons.
  • VGA external display connection.
  • HDMI output.
  • USB and eSATA/USB connectivity.
  • RJ-45 Ethernet connection.
  • Integrated wireless device switch.
  • Memory card reader.
  • Optical disc drive.
  • Removable rechargeable battery pack.
  • Kensington security-lock slot.
  • VeriFace facial recognition software.
  • Optional Bluetooth connectivity.
  • Optional NVIDIA Optimus graphics switching.

Certain features vary by model and installed hardware configuration.

Technical Specifications

General Specifications

SpecificationDetails
BrandLenovo
Product SeriesIdeaPad Z Series
ModelsZ370, Z470, Z570
Product TypeNotebook Computer
Display TechnologyLED-Backlit Display
CameraIntegrated
MicrophoneBuilt-In with Noise Reduction
Audio OutputStereo Speakers
Pointing DeviceIntegrated Touchpad
KeyboardStandard Keyboard with Function Keys
Optical DriveIntegrated Disc Reader/Writer
Wired NetworkingRJ-45 Ethernet
Wireless NetworkingIntegrated Wireless Connectivity
BluetoothSelected Models
Video OutputVGA, HDMI
External Device PortsUSB, eSATA/USB
Memory Card ReaderIntegrated
Graphics SwitchingNVIDIA Optimus, Selected Models
Memory Type for UpgradesDDR3 SDRAM
Recovery SystemLenovo OneKey Rescue
Operating System Used in InstructionsWindows 7

USB and eSATA Port Specifications

ModelUSB PortseSATA/USB Combo Ports
IdeaPad Z37021
IdeaPad Z47031
IdeaPad Z57031

The eSATA/USB combination port accepts compatible eSATA or USB devices.

Keyboard Configuration

ModelNumeric Keypad
Z370Integrated Numeric Keypad
Z470Integrated Numeric Keypad
Z570Separate Numeric Keypad

Wireless Connectivity

FeatureDetails
Wi-FiWireless Local Area Networking
WiMAXSelected Models
BluetoothSelected Models
Wireless ControlPhysical Switch and Fn + F5
Bluetooth RangeUp to 10 Meters in Open Space

Actual Bluetooth range depends on interference and physical obstacles.

Parts and Components

Top Components

ComponentFunction
Integrated CameraProvides video communication
Wireless AntennasReceive and transmit wireless signals
Computer DisplayShows images and application content
Stereo SpeakersProduce sound
Power ButtonTurns on the computer
OneKey Rescue ButtonOpens Lenovo recovery functions
System IndicatorsShow operating conditions
Volume ButtonsControl sound volume
OneKey Theater ButtonChanges multimedia modes
Thermal Management ButtonControls cooling modes and dust cleaning
Built-In MicrophoneCaptures voice and audio
TouchpadControls the on-screen pointer

Integrated Camera

The integrated camera supports video communication through compatible applications.

The camera can be enabled or disabled using the Fn + Esc keyboard shortcut.

Wireless Module Antennas

Built-in antennas provide wireless signal reception for the computer’s supported wireless devices.

Stereo Speakers

The integrated stereo speakers provide audio output for videos, music, and applications.

Sound can be adjusted using dedicated volume buttons or keyboard shortcuts.

Built-In Microphone

The integrated microphone includes noise reduction and supports:

  • Video conferencing.
  • Voice narration.
  • Audio recordings.

OneKey Rescue Button

The OneKey Rescue button provides access to Lenovo’s system recovery tools.

When Windows is running, pressing the button starts Lenovo OneKey Recovery.

When the computer is powered off, pressing the button starts OneKey Rescue without loading Windows.

Left-Side Ports and Connectors

The Z370, Z470, and Z570 have similar external connectors, but some ports are located on different sides.

Left-Side Components

ComponentFunction
Kensington SlotAccepts a compatible security lock
AC Power Adapter JackConnects the laptop to external power
Fan LouversRelease internal heat
VGA PortConnects an external display
RJ-45 PortConnects to an Ethernet network
HDMI PortConnects an HDMI-compatible display
eSATA/USB Combo PortConnects compatible eSATA or USB accessories
USB PortConnects USB devices

Model-Specific Connector Locations

  • Z370 and Z470: The Ethernet port is located on the left side, and the AC adapter jack is located on the right side.
  • Z570: The AC adapter jack is located on the left side, and the Ethernet port is located on the right side.

Fan Louvers

The ventilation openings allow internal heat to escape.

Keep these openings unobstructed to prevent overheating.

VGA Port

The VGA connection supports compatible external monitors and other display equipment.

HDMI Port

The HDMI connector allows the computer to connect to an HDMI-compatible television or monitor.

eSATA/USB Combo Port

The combination port supports compatible eSATA storage devices and USB accessories.

Right-Side Ports and Components

ComponentFunction
Headphone JackConnects external headphones
Microphone JackConnects an external microphone
Optical DriveReads and writes optical discs
USB PortsConnect USB accessories
AC Adapter JackPower input on Z370 and Z470
RJ-45 Ethernet PortWired network connection on Z570

Headphone Jack

The headphone connector allows private audio listening.

Attention: Prolonged listening at high volume may damage hearing.

Microphone Jack

An external microphone can be connected for compatible voice-recording applications.

Optical Drive

The optical drive reads and writes compatible optical discs.

It can also be used to create recovery discs through Lenovo OneKey Recovery.

Front Components

Integrated Wireless Device Switch

The physical wireless switch turns the computer’s wireless radio functions on or off.

Wireless communication can also be configured through Fn + F5.

GPU Switch

Selected configurations include a GPU switch for enabling or disabling NVIDIA Optimus.

Memory Card Slot

The memory card reader supports compatible removable flash memory cards.

Bottom Components

ComponentFunction
Manual Battery LatchLocks the battery pack in place
Battery PackSupplies portable power
Hardware CompartmentProvides access to selected internal components
Spring-Loaded Battery LatchHelps secure and release the battery

The bottom hardware compartment provides access to components such as the hard disk drive, memory, processor area, and Mini PCI Express card slot.

System Status Indicators

The computer includes several indicator lights that provide information about operating status.

IndicatorPurpose
Caps LockShows Caps Lock status
Num LockShows numeric keypad status
Hard Disk DriveIndicates storage-drive activity
GPU SwitchShows graphics-switch status on selected models
TouchpadIndicates the touchpad is disabled when illuminated
PowerShows computer power status
BatteryShows battery-related status
Wireless CommunicationShows wireless communication status

Power Indicator

A blinking power indicator identifies Sleep Mode.

Battery Status Indicator

A blinking battery status indicator can indicate that the battery needs charging.

Touchpad Indicator

When the touchpad indicator is illuminated, the touchpad is disabled.

Num Lock Indicator

The Num Lock indicator lights when numeric keypad functionality is enabled.

Safety Instructions

Display Safety

Attention: Do not open the laptop display beyond 130 degrees.

Before closing the display, remove pens and other objects from the space between the screen and keyboard.

Objects trapped inside may damage the display panel.

Battery Safety

Only use a battery type recommended by Lenovo.

Incorrect battery replacement may create a risk of fire or explosion.

  • Keep the battery away from fire.
  • Do not expose it to water or rain.
  • Do not disassemble the battery.
  • Do not short-circuit its contacts.
  • Keep the battery away from children.
  • Follow applicable battery disposal regulations.

Cooling and Ventilation

Keep fan louvers clear during operation.

Blocked ventilation can cause the computer to overheat.

Use the computer in a clean, well-ventilated environment when performing its built-in dust-cleaning operation.

Electrical Safety

Use the appropriate AC adapter and power connections.

Connect powered external USB accessories to their own power supplies before attaching them to the computer when instructed by the accessory manufacturer.

External Device Safety

Do not connect or disconnect non-USB external device cables while the computer is powered on.

Doing so may damage the computer.

Storage Drive Safety

Do not remove the hard disk drive while the computer is running, sleeping, or hibernating.

Before removing a drive, shut down the computer, disconnect power, and back up important information.

Before First Use

Installing the Battery Pack

The supplied battery pack is not fully charged at purchase.

Install the battery pack following the supplied Setup Poster before operating the computer on battery power.

Connecting the AC Adapter

  1. Connect the power cord to the AC adapter.
  2. Insert the adapter connector firmly into the laptop’s power jack.
  3. Plug the power cord into an electrical outlet.
  4. Allow the battery to begin charging.

The battery charges automatically while the computer is connected to AC power.

Turning On the Computer

Press the Power button.

Initial Operating System Setup

During first startup, Windows may require users to complete the following tasks:

  1. Accept the end-user license agreement.
  2. Configure an Internet connection.
  3. Register the operating system.
  4. Create a user account.

Follow the instructions shown during setup.

Basic Operating Instructions

Turning On the Laptop

  1. Confirm that the battery is installed or external power is connected.
  2. Open the display without exceeding the permitted angle.
  3. Press the Power button.
  4. Allow the operating system to load.

Putting the Laptop into Sleep Mode

Sleep Mode temporarily suspends operation while allowing the computer to resume quickly.

To enter Sleep Mode:

  1. Open the Windows Start menu.
  2. Select Sleep.

Alternatively, press Fn + F1.

Wait until the power indicator begins blinking before moving the laptop.

Waking from Sleep

Use either method:

  1. Press the Power button.
  2. Press any keyboard key.

Shutting Down

If the computer will not be used for a day or two:

  1. Open the Windows Start menu.
  2. Select Shut down.
  3. Allow the system to power off completely.

Battery Charging and Power Management

Checking Battery Status

The remaining battery percentage appears through the battery icon in the Windows notification area.

Battery operating time varies according to the amount of stored power and computer activity.

Factors affecting battery consumption include:

  • Hard disk access.
  • Display brightness.
  • Running applications.
  • Connected devices.

When to Charge the Battery

Charge the battery when:

  • The battery level becomes low.
  • The battery indicator starts blinking.
  • A new battery has been installed.
  • The battery has not been used for a long time.

Charging Temperature

Charge the battery at a temperature between 10°C and 30°C (50°F and 86°F).

Battery Charging Behavior

To help preserve battery life, the computer may delay recharging when the battery level drops only slightly from fully charged.

A complete charge or discharge cycle is not required for normal battery use.

Removing the Battery for Extended Storage

If the laptop will remain unused for an extended period, remove the battery pack.

Always shut down the computer before removing the battery.

Using the Touchpad

The touchpad provides pointer control similar to a conventional mouse.

Moving the Pointer

Move a fingertip across the touchpad in the direction the pointer should travel.

Left-Click

Press the left side of the touchpad button.

Right-Click

Press the right side of the touchpad button.

Disabling the Touchpad

Press Fn + F6.

The touchpad indicator illuminates when the touchpad is disabled.

Press Fn + F6 again to enable it.

Keyboard Shortcuts

The Lenovo IdeaPad Z370, Z470, and Z570 provide function-key combinations for common system controls.

Hold the Fn key while pressing the appropriate function key.

Function Key Guide

ShortcutFunction
Fn + EscEnables or disables the integrated camera
Fn + F1Enters Sleep Mode
Fn + F2Turns LCD backlight on or off
Fn + F3Opens display-device switching
Fn + F4Opens display-resolution settings
Fn + F5Opens wireless-device settings
Fn + F6Enables or disables the touchpad
Fn + F8Toggles numeric keypad on Z370/Z470
Fn + F9Plays or pauses Windows Media Player
Fn + F10Stops Windows Media Player
Fn + F11Plays the previous track
Fn + F12Plays the next track
Fn + PrtScSystem Request
Fn + HomePause
Fn + EndBreak
Fn + Up ArrowIncreases screen brightness
Fn + Down ArrowDecreases screen brightness
Fn + Right ArrowIncreases volume
Fn + Left ArrowDecreases volume

Additional Model-Specific Shortcuts

ModelShortcutFunction
Z370/Z470Fn + PgUpScroll Lock
Z370/Z470Fn + PgDnInsert
Z570Fn + InsertScroll Lock

Turning the Camera On or Off

Press Fn + Esc to control the integrated camera.

Switching External Displays

Press Fn + F3 to open the display selection interface.

Adjusting Screen Resolution

Press Fn + F4 to open display-resolution settings.

Controlling Wireless Devices

Press Fn + F5 to open the wireless-device configuration interface.

Adjusting Brightness

Use Fn + Up Arrow or Fn + Down Arrow.

Adjusting Volume

Use Fn + Right Arrow or Fn + Left Arrow.

Using the Numeric Keypad

Z370 and Z470 Numeric Keypad

The Z370 and Z470 use selected standard keyboard keys as a numeric keypad.

Press Fn + F8 to enable or disable the keypad.

When enabled, the corresponding keys enter numbers instead of their normal characters.

Z570 Numeric Keypad

The Z570 includes a separate numeric keypad.

Press Num Lock to enable or disable number entry.

The Num Lock indicator illuminates while numeric input is enabled.

Special Buttons and Controls

OneKey Rescue Button

The OneKey Rescue button operates differently depending on whether Windows is running.

  • Computer powered off: Opens Lenovo OneKey Rescue.
  • Windows running: Opens Lenovo OneKey Recovery.

Dedicated Volume Buttons

ButtonFunction
MuteMutes or unmutes sound
Volume DownDecreases speaker volume
Volume UpIncreases speaker volume

Lenovo OneKey Theater Modes

Lenovo OneKey Theater provides preset modes for different multimedia activities.

Available Modes

ModeFunction
NormalDefault operating mode
MovieAdjusts visual and audio output for video playback
MusicAdjusts audio output
PictureAdjusts contrast and color saturation
IntelligentSelects suitable multimedia settings automatically

Selecting a Theater Mode

  1. Press and release the OneKey Theater button.
  2. The mode selection menu appears.
  3. Press the button repeatedly until the required mode is highlighted.
  4. The computer switches modes after approximately two seconds.

Normal Mode

Normal Mode is the default setting.

Movie Mode

Movie Mode provides preset improvements to visual and audio output.

Music Mode

Music Mode provides preset audio adjustments.

Picture Mode

Picture Mode adjusts display contrast and color saturation.

Intelligent Mode

Intelligent Mode switches between Movie, Music, and Picture settings according to the running application.

Some applications may not support Intelligent Mode.

OneKey Theater can also be enabled or disabled through the Windows Start menu.

Thermal Management Modes

The thermal management button controls the computer’s cooling fan behavior.

Available Cooling Modes

ModePurpose
StandardDefault cooling for ordinary tasks
Super SilentQuieter operation
Efficient Thermal DissipationGreater cooling during demanding tasks
Dust CleaningRuns the automatic fan-based dust-cleaning cycle

Standard Mode

Standard Mode is the factory default and is suitable for most applications.

Super Silent Mode

Super Silent Mode reduces fan speed to lower operating noise.

To activate it:

  1. Press the thermal management button repeatedly.
  2. Stop when the Super Silent icon is highlighted.
  3. The mode activates after approximately three seconds.

Because the cooling fan operates at a lower speed, the computer may automatically reduce CPU voltage during demanding applications.

This can reduce performance.

Efficient Thermal Dissipation Mode

Use Efficient Thermal Dissipation Mode when running demanding programs that require more cooling.

Press the thermal management button repeatedly until the appropriate mode icon is highlighted.

Automatic Dust Cleaning

The computer includes a fan-based dust-cleaning function.

Dust can accumulate around the processor heat sink and reduce cooling performance.

Running the Dust-Cleaning Function

  1. Place the laptop in a clean, well-ventilated environment.
  2. Press the thermal management button repeatedly.
  3. Stop when the Dust Cleaning icon is highlighted.
  4. Wait approximately three seconds.
  5. The cleaning cycle begins automatically.

During cleaning, the cooling fan alternates between high and low speeds to discharge accumulated dust.

The process takes several minutes.

Canceling Dust Cleaning

Switch to Standard, Super Silent, or Efficient Thermal Dissipation Mode.

Dust-Cleaning Frequency

Lenovo recommends running the dust-cleaning function at least once a month.

When the cycle finishes, the computer returns to the mode that was active before cleaning started.

Connecting External Devices

Connecting USB Devices

  1. Locate a USB port or the eSATA/USB combination port.
  2. Insert the compatible USB Type-A connector.
  3. Allow Windows to detect the device.
  4. Complete any required driver installation.

Windows normally installs compatible drivers automatically when a device is connected to a particular port for the first time.

Some devices require driver installation before connection. Follow the accessory manufacturer’s instructions in such cases.

Safely Removing USB Storage

  1. Complete file transfers.
  2. Click Safely Remove Hardware in the Windows notification area.
  3. Select the storage device.
  4. Disconnect the device after Windows permits removal.

Connecting eSATA Devices

Connect a compatible eSATA device through the dedicated eSATA/USB combination port.

Follow the external device’s power and driver instructions.

Connecting External Displays

The laptop includes VGA and HDMI connectors.

  1. Connect the external monitor or television to the appropriate display port.
  2. Turn on the external display.
  3. Press Fn + F3.
  4. Select the required display output.

Using Memory Cards

The built-in memory card reader supports several removable storage formats.

Supported Memory Cards

Card TypeSupported
Secure Digital (SD)Yes
MultiMediaCard (MMC)Yes
Secure Digital PRO (SD PRO)Yes
Memory Stick PRO (MS PRO)Yes
xD-Picture CardYes
SDIO DevicesNo

Insert only one memory card at a time.

Installing a Memory Card

  1. Locate the memory card slot on the front edge.
  2. Push the dummy card inward until it clicks.
  3. Gently remove the dummy card.
  4. Insert the memory card.
  5. Push the card inward until it clicks into place.

Removing a Memory Card

  1. Use Windows Safely Remove Hardware and Eject Media to stop the device.
  2. Press the memory card inward until it clicks.
  3. Gently pull out the card.

Keep the dummy card and reinstall it when the slot is not being used.

It helps prevent dust and small particles from entering the reader.

Connecting Bluetooth Devices

Selected IdeaPad Z370, Z470, and Z570 configurations include integrated Bluetooth.

Bluetooth supports short-range wireless communication with compatible devices.

Enabling Bluetooth

  1. Slide the integrated wireless device switch to the On position.
  2. Press Fn + F5.
  3. Enable Bluetooth through the wireless-device configuration interface.
  4. Pair the external Bluetooth device following its instructions.

Bluetooth devices must be paired before transferring data.

The specified Bluetooth range is up to 10 meters in open space, although barriers and interference may reduce it.

Turn off Bluetooth when it is not needed to conserve battery power.

Connecting to the Internet

The laptops support wired and wireless Internet connections.

Wired Ethernet Connection

A wired connection uses an Ethernet cable and a compatible network connection.

The computer supports connections through cable or DSL network equipment.

  1. Connect the appropriate network cable to the computer’s RJ-45 port.
  2. Connect the other end to the network equipment.
  3. Configure the connection according to the Internet service provider’s instructions.

The required modem, splitter, and network equipment are supplied separately.

Wireless Internet Connection

Wireless connectivity allows the laptop to connect through compatible Wi-Fi access points.

Enabling Wireless Networking

  1. Move the integrated wireless device switch to On.
  2. Press Fn + F5.
  3. Configure the wireless device.
  4. Select the required wireless network using the operating system.
  5. Complete the connection settings.

Wi-Fi and WiMAX

ConnectionDescription
Wi-FiWireless networking for homes, offices, and nearby access points
WiMAXWireless broadband connectivity covering larger geographical areas

WiMAX availability depends on the computer’s configuration.

Using NVIDIA Optimus

Selected models include NVIDIA Optimus graphics switching.

The feature automatically changes between integrated and discrete graphics depending on the running application.

Integrated Graphics

When graphics-intensive applications are not running, the integrated GPU is used to conserve battery power.

Discrete Graphics

When demanding graphics tasks are running, NVIDIA Optimus can switch to the discrete GPU.

Examples include compatible high-definition video playback and 3D gaming.

Enabling NVIDIA Optimus

  1. Locate the GPU switch on the front edge.
  2. Check the GPU indicator.
  3. If the indicator is off, slide and release the switch to enable Optimus.

Graphics selection occurs automatically while Optimus is enabled.

Application-specific settings can be configured through the NVIDIA Control Panel.

The guide identifies Windows 7 as the supported operating system for this feature. Support also varies by application and video format.

Security Features

Kensington Security Lock

The Kensington slot allows the laptop to be secured to a stationary object using a compatible lock.

Follow the lock manufacturer’s installation instructions.

VeriFace Facial Recognition

VeriFace uses facial recognition to provide a software-based login option.

The program captures facial information and creates a digital representation for authentication.

Setting Up VeriFace

  1. Locate the VeriFace icon on the Windows desktop.
  2. Open the application.
  3. Register a facial image.
  4. Follow the setup instructions.

Use consistent, even lighting when registering and verifying the facial image.

BIOS Password Protection

The laptop supports password-based startup protection.

The guide describes passwords containing one to seven alphanumeric characters.

Entering BIOS

  1. Turn on the laptop.
  2. Press F2 when the Lenovo logo appears.
  3. Open the BIOS Setup Utility.
  4. Select the required configuration option.

The BIOS Help panel provides guidance for password settings.

Lenovo OneKey Rescue System

The OneKey Rescue system provides backup and recovery functions.

It uses a hidden hard disk partition containing the recovery environment and system image files.

The hidden partition occupies part of the hard disk’s storage capacity.

Lenovo OneKey Recovery in Windows

When Windows is running, OneKey Recovery can back up the system partition.

To open it:

  1. Start Windows.
  2. Double-click the OneKey Recovery icon on the desktop, or press the OneKey Rescue button.
  3. Select the required backup function.
  4. Follow the program instructions.

Backups can be saved to the hard disk, another storage device, or recovery discs.

Keep the AC adapter and battery connected during backup operations.

Restoring the Computer Without Windows

OneKey Rescue can be launched even if Windows cannot start.

Starting OneKey Rescue

  1. Shut down the laptop.
  2. Press the OneKey Rescue system button.
  3. Allow the recovery environment to load.
  4. Select the required restoration option.

Available options include:

  • Restore the system partition to factory condition.
  • Restore the system partition using an existing backup.

Warning: The recovery operation is irreversible. Back up critical files before starting restoration.

Creating Recovery Discs

The laptop does not ship with a recovery disc.

Lenovo OneKey Recovery can create recovery discs for system restoration.

Creating Recovery Media

  1. Insert a recordable disc into the optical drive.
  2. Start Windows.
  3. Press the OneKey Rescue button.
  4. Open Lenovo OneKey Recovery.
  5. Select Create Recovery Disc.
  6. Choose the required recovery-disc type.
  7. Follow the on-screen instructions.
  8. Insert additional discs when requested.

Recovery Disc Types

TypePurpose
Existing Backup ImageCreates discs from an existing backup
Current System PartitionCreates discs from the current system configuration
Factory DefaultCreates recovery discs for the original factory system

Recovery Disc Recommendations

  • Keep the AC adapter connected.
  • Use compatible recordable discs.
  • Use DVDs when appropriate to reduce the number of required discs.
  • Number recovery discs in their creation order.
  • Keep the first disc available because it is used to start recovery.

BIOS and Boot Device Settings

Opening BIOS Setup

Press F2 when the Lenovo logo appears during startup.

Selecting a Temporary Boot Device

To start from another device:

  1. Connect the required boot device.
  2. Turn on the laptop.
  3. Press F12 when the Lenovo logo appears.
  4. Select the desired boot device.

Changing Boot Priority

  1. Enter BIOS Setup using F2.
  2. Open the Boot menu.
  3. Confirm that the desired startup device is enabled.
  4. Move the device into the required boot priority position.
  5. Save the settings.

The boot device must be listed in BIOS for the computer to start from it.

Care and Maintenance

Battery Maintenance

  • Charge the battery when its level becomes low.
  • Use the recommended charging temperature range.
  • Avoid exposing the battery to water, fire, or short circuits.
  • Remove the battery when the computer will not be used for an extended period.
  • Use only Lenovo-recommended replacement batteries.

Cooling System Maintenance

Run the built-in dust-cleaning cycle at least once a month.

Keep the computer in a clean and ventilated location during the process.

Storage Drive Care

The hard disk drive is sensitive to physical shocks.

Avoid moving the computer while the hard disk is operating.

Before transporting the laptop, shut it down or wait until Sleep Mode is fully activated.

Memory Card and USB Care

Use the operating system’s safe-removal function before disconnecting external storage.

Optical Drive Care

Use the optical drive only for compatible discs and supported reading or writing operations.

Troubleshooting Guide

Common Problems and Solutions

ProblemRecommended Solution
Computer turns on but screen remains blankCheck battery installation, AC power, computer power, and memory installation
White cursor appears on a blank screenRestore system files or use OneKey Rescue
Screen becomes blank during useResume from sleep or check LCD backlight with Fn + F2
Screen brightness is too lowPress Fn + Up Arrow
Display is distortedCheck the display driver, resolution, color settings, and monitor type
Incorrect characters appearCheck operating system and application installation
Numbers appear instead of lettersDisable Num Lock using Fn + F8 on Z370/Z470
No sound from speakersCheck mute, headphone connection, and playback device
Battery level appears inaccurateDischarge and recharge the battery
Computer shuts down despite a charged batteryTurn it off for one minute to reset the battery protection circuit
Hard disk drive does not workCheck the BIOS boot priority order
Windows does not startUse OneKey Rescue
OneKey backup failsCheck available storage space and backup destination
Factory recovery failsCheck whether the system partition was modified
Computer stops respondingHold Power for at least four seconds
Computer does not boot from a selected deviceCheck Boot menu settings or press F12 during startup
External device does not workCheck device power and connection requirements

Display Troubleshooting

Nothing Appears When the Computer Starts

  1. Confirm that the battery is installed correctly.
  2. Check that the AC adapter is connected.
  3. Confirm that the electrical outlet works.
  4. Press the Power button again.
  5. Verify correct memory installation.

If the screen remains blank, have the laptop serviced.

White Cursor Appears on a Black Screen

Use OneKey Rescue to restore backed-up Windows files or return the system to factory condition.

If the white cursor remains after recovery, request service.

Screen Becomes Blank During Operation

The screen saver or power management system may have activated.

Try the following:

  1. Touch the touchpad.
  2. Press any keyboard key.
  3. Press the Power button.
  4. Press Fn + F2 to check whether the LCD backlight was turned off.

Screen Is Unreadable or Distorted

Check:

  • Display driver installation.
  • Screen resolution.
  • Color quality.
  • Monitor type.

Incorrect Characters Appear

Confirm that Windows and installed programs are correctly configured.

If the problem continues, have the computer serviced.

Keyboard Troubleshooting

Numbers Appear Instead of Letters

On Z370 and Z470 models, the integrated numeric keypad may be enabled.

Press Fn + F8 to disable it.

Sleep and Hibernation Troubleshooting

Critical Low-Battery Warning Appears

Connect the AC adapter or install a fully charged compatible battery pack.

Computer Enters Sleep Immediately After Startup

Check that:

  1. The battery is charged.
  2. The operating temperature is within the permitted range.

If these conditions are satisfied and the problem continues, request service.

Computer Does Not Wake from Sleep

  1. Connect the AC adapter.
  2. Press a keyboard key or the Power button.
  3. If the computer is hibernating, press Power to resume.

If the system remains unresponsive, hold the Power button for at least four seconds.

Attention: A forced reset may cause unsaved data to be lost.

Sound Troubleshooting

No Sound from the Speakers

  1. Confirm that Mute is disabled.
  2. Check that headphones are disconnected.
  3. Verify that speakers are selected as the playback device.

Battery Troubleshooting

Battery Indicator Shows an Incorrect Charge Level

Discharge and recharge the battery.

Computer Does Not Operate With a Fully Charged Battery

The battery’s surge-protection circuit may have activated.

  1. Turn off the computer.
  2. Leave it off for approximately one minute.
  3. Turn it on again.

Hard Disk Drive Troubleshooting

Hard Disk Does Not Work

  1. Open BIOS Setup.
  2. Select the Boot menu.
  3. Confirm that the hard disk is included in the boot priority list.
  4. Correct the boot priority if required.

OneKey Recovery Troubleshooting

Backup Cannot Be Completed

Possible causes include insufficient storage space or problems with the backup destination.

Try the following:

  1. Close other running applications.
  2. Restart the backup.
  3. Check the backup destination.
  4. Select another destination if the original storage media is damaged.

If backup storage is insufficient, free space on the C drive.

Factory Recovery Fails

Restoring the factory system may fail when the system partition has been modified.

Changes to the C drive’s size or partition capacity can affect the recovery function.

Other Troubleshooting

Computer Does Not Respond

  1. Press and hold Power for at least four seconds.
  2. If the computer remains unresponsive, disconnect the AC adapter and remove the battery.

The computer may also stop responding if it enters Sleep Mode during a network communication operation.

Disable the sleep timer during network tasks that must remain uninterrupted.

Computer Does Not Start from the Required Device

  1. Open BIOS Setup.
  2. Check Boot Priority.
  3. Confirm that the selected device is enabled.
  4. Press F12 during startup to select the required boot device.

External Device Is Not Recognized

High-power USB accessories may require their own power adapters.

Connect the external device to its power supply before attaching it to the laptop.

Replacement Parts and Accessories

The guide identifies several customer-replaceable units (CRUs).

Customer-Replaceable Components

ComponentReplacement Information
AC AdapterSetup Poster
AC Power CordSetup Poster
Battery PackSetup Poster and User Guide
Bottom Access CoversUser Guide
Hard Disk DriveUser Guide
MemoryUser Guide
Optical DriveUser Guide

Replacing the Battery Pack

Use only an appropriate Lenovo-recommended battery.

Battery Replacement Steps

  1. Turn off the computer or enter Hibernation Mode.
  2. Disconnect the AC adapter and all cables.
  3. Close the display.
  4. Turn the laptop over.
  5. Unlock the manual battery latch.
  6. Hold the spring-loaded latch in the unlocked position.
  7. Remove the battery pack.
  8. Install the compatible replacement battery.
  9. Move the manual latch to its locked position.
  10. Turn the laptop over.
  11. Reconnect the AC adapter.

The physical positions of the battery latches vary between models.

Replacing the Hard Disk Drive

The hard disk drive can be replaced when an upgrade or repair is required.

Attention: Back up all important files before removing the drive.

General Replacement Procedure

  1. Shut down the laptop.
  2. Disconnect the AC adapter and external cables.
  3. Close the display and turn the computer over.
  4. Remove the battery pack.
  5. Loosen the hardware compartment cover screws.
  6. Remove the cover.
  7. Remove the screws securing the hard disk frame.
  8. Carefully disconnect and remove the drive assembly.
  9. Remove the drive from its metal mounting frame.
  10. Secure the replacement drive in the frame.
  11. Reconnect and install the drive assembly.
  12. Reinstall the retaining screws.
  13. Reattach the compartment cover.
  14. Reinstall the battery pack.
  15. Reconnect power and cables.

Z370 Hard Disk Removal

The Z370 hard disk drive is installed inside a metal frame connected to a SATA receptacle.

Remove the frame screws, lift the drive assembly carefully, and disconnect the SATA connector without damaging it.

Z470 and Z570 Hard Disk Removal

The Z470 and Z570 use a pull-tab arrangement for removing the installed drive assembly.

After removing the frame screws, use the tab to release the drive from its connector and lift it from the compartment.

Handle the drive gently.

Do not touch its connector or apply pressure to its cover.

Replacing or Upgrading Memory

The laptop supports compatible DDR3 SDRAM memory modules.

Installing a Memory Module

  1. Touch a grounded metal object to discharge static electricity.
  2. Turn off the laptop.
  3. Disconnect the AC adapter and all cables.
  4. Turn the computer over.
  5. Remove the battery.
  6. Remove the hardware compartment cover.
  7. Release the retaining latches if removing an existing memory module.
  8. Align the notch of the replacement module with the socket.
  9. Insert the module at approximately a 30–45-degree angle.
  10. Press it into place until the retaining latches close.
  11. Reinstall the compartment cover.
  12. Tighten the screws.
  13. Reinstall the battery.
  14. Reconnect the AC adapter.

Memory Slot Placement

If only one DDR3 memory module is installed, it must be placed in SLOT-0, the lower memory slot.

Verifying Installed Memory

  1. Turn on the computer.
  2. Press F2 during startup.
  3. Open BIOS Setup.
  4. Check the Total Memory value.

An unsupported or improperly installed memory module may cause a warning beep during startup.

Removing the Optical Drive

Optical Drive Removal Steps

  1. Turn off the computer and disconnect power and cables.
  2. Remove the battery pack.
  3. Remove the bottom hardware compartment cover.
  4. Locate the optical drive retaining screw.
  5. Remove the screw.
  6. Gently slide the optical drive out of the computer.

Use the model-specific hardware diagram to locate the retaining screw.

Warranty Information

The Lenovo IdeaPad Z370, Z470, and Z570 are covered by the applicable Lenovo Limited Warranty.

The warranty period, service type, and coverage conditions are provided in the Lenovo Limited Warranty flyer supplied with the computer.

Proof of purchase may be required for certain services.

For warranty and repair issues, contact Lenovo or an authorized service provider.

Frequently Asked Questions

1. How do I turn on Wi-Fi on the Lenovo IdeaPad Z370?

Move the integrated wireless device switch to the On position, then press Fn + F5 to open the wireless-device settings. Enable wireless networking and configure the connection through Windows.

2. How do I restore the Lenovo IdeaPad Z370 to factory settings?

Turn off the laptop and press the OneKey Rescue system button. When the recovery environment opens, select the factory restoration option and follow the instructions. Back up important files before starting because restoration is irreversible.

3. What does the OneKey Theater button do on the IdeaPad Z470?

The OneKey Theater button changes between multimedia settings, including Normal, Movie, Music, Picture, and Intelligent modes. These modes adjust audio and visual output according to the selected activity.

4. How do I enter BIOS on the Lenovo IdeaPad Z570?

Turn on the laptop and press F2 when the Lenovo logo appears. The BIOS Setup Utility opens, allowing supported system settings and boot options to be configured.

5. How do I enable or disable the Lenovo IdeaPad Z370 touchpad?

Press Fn + F6 to toggle the touchpad. When the touchpad indicator is illuminated, the touchpad is disabled.

6. How do I clean dust from the Lenovo IdeaPad Z370 cooling system?

Press the thermal management button repeatedly until the Dust Cleaning mode is highlighted. After approximately three seconds, the fan begins alternating between high and low speeds. Lenovo recommends running this cycle at least once a month in a clean, well-ventilated environment.

7. Can the Lenovo IdeaPad Z370, Z470, and Z570 battery be replaced?

Yes. The removable battery pack can be replaced using the battery latches on the bottom of the computer. Turn off the laptop, disconnect power, release the latches, remove the battery, and install a compatible Lenovo-recommended replacement.

8. Why is my Lenovo IdeaPad Z370 screen black?

A blank screen may result from Sleep Mode, disabled LCD backlighting, or a power-related problem. Press a keyboard key or the Power button, then try Fn + F2 to activate the LCD backlight. Check the battery, AC adapter, and memory installation if the screen remains blank during startup.

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