Core X V2 RC21-0227

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Razer Core X V2 RC21-0227
FieldDetails
Document TitleRazer Core X V2 Master Guide
Document TypeMaster Guide
Brand NameRazer
Product NameCore X V2
Model Number(s)RC21-0227
PDF File Size3 MB
Number of Pages26
LanguagesEnglish

Razer Core X V2 RC21-0227

The Razer Core X V2 is an external graphics processing unit (eGPU) enclosure designed to connect a compatible PCI-E graphics card to a computer through Thunderbolt 5, Thunderbolt 4, or USB4 connectivity. It features an aluminum chassis cover, internal graphics card slot, power supply mounting area, and a Thunderbolt 5 USB Type-C connection.

The enclosure requires a compatible graphics card and power supply unit (PSU), both purchased separately. Its Thunderbolt 5 connection supports Power Delivery 3.1 charging up to 140W, while Razer Synapse provides controls for fan operation, device profiles, and Razer logo lighting.

Product Features

The Razer Core X V2 includes the following features:

  • External PCI-E graphics card enclosure.
  • Thunderbolt 5 USB Type-C upstream connection.
  • Compatibility with supported Thunderbolt 5, Thunderbolt 4, and USB4 systems that support external graphics.
  • USB Power Delivery 3.1 charging support up to 140W.
  • Aluminum chassis cover with ventilation openings.
  • Internal PCI-E graphics card connection.
  • Dedicated mounting area for a compatible power supply.
  • Internal 24-pin ATX and 8-pin (or 4+4-pin) 12V EPS power connectors.
  • Removable PCI-E slot covers.
  • Backlit Razer logo with configurable lighting effects.
  • Adjustable enclosure fan operation through Razer Synapse.
  • Real-time chassis temperature, GPU usage, and fan speed information through Razer Synapse.
  • Device profiles and application linking through Razer Synapse.

What’s Included in the Box

The Razer Core X V2 package includes the enclosure and accessories required for connecting and assembling its supported components.

ItemDescription
Razer Core X V2External graphics card enclosure
Thunderbolt 5 USB Type-C cableConnects the enclosure to a compatible external-graphics-enabled computer
4 spare power supply mount thumbscrewsAdditional mounting screws for securing a compatible PSU
Important Product Information GuideProduct information and guidance

Important: A compatible PCI-E graphics card and power supply unit are required separately. Neither component is included with the enclosure.

Parts and Components

The Core X V2 contains chassis components, mounting points, connection ports, and internal power connectors.

External and Internal Components

ComponentDescription
Backlit Razer logo lightingIlluminated logo with configurable lighting effects
Aluminum chassis coverRemovable outer enclosure cover
Chassis thumbscrewsSecure the chassis cover
Power supply mount thumbscrewsHold the installed power supply in place
Slot cover thumbscrewsSecure the PCI-E slot covers or installed graphics card
Thunderbolt 5 / USB Type-C upstream portConnects the enclosure to a compatible computer
PCI-E slot coversCover unused graphics card expansion openings
Chassis groove slotsGuide the chassis cover into position
Power supply seatInternal mounting location for the PSU
PCI-E portConnection slot for the graphics card
8-pin (or 4+4-pin) 12V EPS power connectorInternal power connection for the installed PSU
24-pin ATX power connectorInternal ATX power connection for the PSU

Thunderbolt 5 Connection

The Thunderbolt 5 USB Type-C upstream port connects the Core X V2 to a compatible computer.

Supported host connections include:

  • Thunderbolt 5.
  • Thunderbolt 4.
  • USB4.

The computer must support external graphics through its compatible connection.

The Thunderbolt 5 connection also supports Power Delivery 3.1 charging up to 140W.

Technical Specifications

The following specifications and compatibility requirements apply to the Razer Core X V2.

SpecificationDetails
BrandRazer
ProductCore X V2
Model identifierRC21-0227
Product typeExternal GPU enclosure
Chassis materialAluminum
Host connectionThunderbolt 5 USB Type-C
Supported host interface typesThunderbolt 5, Thunderbolt 4, USB4 with external graphics support
Power DeliveryUSB PD 3.1, up to 140W
Graphics card interfacePCI-E
Compatible graphics cardSupported PCI-E graphics card
Power supplyCompatible PSU, purchased separately
Additional PSU power requirement230W beyond the graphics card’s power requirements
Internal power connectors8-pin (or 4+4-pin) 12V EPS, 24-pin ATX
Maximum PSU length150 mm (5.9 in)
Maximum PSU width160 mm (6.3 in)
Maximum PSU height86 mm (3.39 in)
Maximum graphics card length360 mm (14.2 in)
Maximum graphics card width82 mm (3.2 in)
Maximum graphics card height170 mm (6.7 in)
LightingBacklit Razer logo
Lighting effectsStatic, Breathing
Fan controlAuto, Manual fan curve
Operating temperature0°C to 40°C (32°F to 104°F)
Razer Synapse operating systemWindows 10 64-bit or higher
Razer Synapse installationInternet connection required
Limited warranty1 year

System and Compatibility Requirements

Before installing a graphics card or power supply, the host computer and internal components must meet the requirements for the Core X V2.

Computer Requirements

The Core X V2 requires a computer with one of the following connection types:

  • Thunderbolt 5.
  • Thunderbolt 4.
  • USB4.

The selected connection must support external graphics.

Important: A computer having a Thunderbolt or USB4 port does not automatically establish compatibility with external graphics. Razer instructs users to confirm external graphics support with the laptop manufacturer.

Graphics Card Requirements

A compatible PCI-E graphics card is required.

The graphics card must fit within the following maximum dimensions:

DimensionMaximum Supported Size
Length360 mm (14.2 in)
Width82 mm (3.2 in)
Height170 mm (6.7 in)

The graphics card must also be compatible with the enclosure and installed power supply.

Power Supply Requirements

The Core X V2 requires a separate compatible PSU.

The selected power supply must provide enough power for both the graphics card and the enclosure.

Power requirement: The PSU must meet the graphics card’s power requirements and provide an additional 230W for the eGPU.

Razer recommends selecting a power supply with a higher wattage than the minimum required.

The PSU must fit within these maximum dimensions:

DimensionMaximum Supported Size
Length150 mm (5.9 in)
Width160 mm (6.3 in)
Height86 mm (3.39 in)

Razer Synapse Requirements

RequirementDetails
Operating systemWindows 10 64-bit or higher
InternetRequired for software installation
SoftwareRazer Synapse

The available software features may vary depending on the installed version, connected devices, and supported modules.

Safety Instructions

The Razer Core X V2 contains electrical connections and supports separately installed computer components. Proper precautions must be followed before assembly, operation, maintenance, or graphics card replacement.

General Safety Precautions

  • Switch off the enclosure and disconnect it from the electrical outlet before installing or removing internal components.
  • Make sure all other connected devices are powered off and disconnected from the enclosure before working on its internal components.
  • Use a power supply that meets the graphics card’s requirements, including an additional 230W for the eGPU.
  • Use only the accessories supplied with the enclosure or accessories manufactured or approved by Razer.
  • Keep hands dry when handling or operating the device.
  • Keep the enclosure away from liquids, humidity, moisture, and heat sources.
  • Place the enclosure on a clean, stable surface that provides adequate ventilation.
  • Operate the device only between 0°C and 40°C (32°F and 104°F).
  • If the temperature exceeds this range, unplug and/or switch off the enclosure until the temperature stabilizes.
  • Switch off the device and disconnect its power supply during thunderstorms.
  • When disconnecting cables, hold the plug or connector rather than pulling forcefully on the cable.
  • Switch off the enclosure and disconnect all cables before moving it.
  • Handle the device carefully to avoid impacts or drops.

If the enclosure cannot be operated correctly and troubleshooting does not resolve the issue, disconnect it from power and contact Razer Support.

Graphics Card Replacement Safety

Before replacing an installed graphics card:

  1. Switch off the Core X V2.
  2. Disconnect the enclosure from the electrical outlet.
  3. Disconnect the enclosure from the connected computer.
  4. Allow the installed graphics card to cool down.
  5. Begin replacement only after the necessary power connections have been disconnected and the graphics card has cooled.

Warning: Do not install, remove, or replace internal components while the enclosure is powered on or connected to an electrical outlet.

Static Electricity Precautions

Razer recommends using an antistatic or electrostatic discharge (ESD) wristband or gloves while installing internal components.

This helps protect sensitive electronic components against damage caused by static electricity.

Before First Use

Before assembling the Razer Core X V2, prepare the required components and verify their compatibility.

  1. Identify the Core X V2 enclosure and supplied accessories.
  2. Prepare a compatible PCI-E graphics card.
  3. Prepare a compatible power supply that fits the enclosure’s dimensions.
  4. Confirm that the power supply meets the graphics card’s power requirements, including an additional 230W for the enclosure.
  5. Confirm that the computer supports external graphics through Thunderbolt 5, Thunderbolt 4, or USB4.
  6. Prepare the supplied Thunderbolt 5 USB Type-C cable.
  7. Place the enclosure on a clean, stable surface with adequate ventilation.
  8. Keep the enclosure disconnected from electrical power during internal component installation.
  9. Prepare antistatic protection for handling the internal components.

The power supply and graphics card must be installed before completing the external connections.

Setup and Installation Instructions

The Razer Core X V2 requires a compatible PSU and PCI-E graphics card to be installed inside the enclosure.

The following installation procedure follows the order specified in the Master Guide.

Step 1: Remove the Chassis Cover

  1. Make sure the enclosure is disconnected from power.
  2. Locate the chassis thumbscrews.
  3. Loosen the chassis thumbscrews.
  4. Lift the aluminum chassis cover away from the enclosure.
  5. Locate and remove the power supply mount thumbscrews.

The internal power supply seat and PCI-E slot will now be accessible.

Step 2: Install the Power Supply

  1. Check that the selected PSU fits the supported dimensions.
  2. Position the power supply over the internal power supply seat.
  3. Orient the power supply with its fan facing outward.
  4. Lower the power supply into its mounting position.
  5. Fasten the power supply mount thumbscrews.
  6. Check that the power supply is securely held in place.

Important: The power supply fan must face outward, and the mounting screws must hold the PSU firmly.

The supported PSU dimensions are:

DimensionMaximum
Length150 mm (5.9 in)
Width160 mm (6.3 in)
Height86 mm (3.39 in)

Power supply caution: The PSU must meet the graphics card’s power requirements and provide an additional 230W for the eGPU. Razer strongly recommends selecting a power supply with greater wattage than the minimum required.

Step 3: Connect the Internal Power Supply Cables

After mounting the PSU, connect it to the enclosure’s internal power connectors.

  1. Locate the 8-pin (or 4+4-pin) 12V EPS power connector.
  2. Connect the corresponding cable from the PSU.
  3. Locate the 24-pin ATX power connector.
  4. Connect the corresponding 24-pin cable from the PSU.

Both connections are required as shown in the enclosure’s installation diagram.

Step 4: Remove the Required PCI-E Slot Covers

The rear of the Core X V2 contains removable PCI-E slot covers.

  1. Identify the expansion openings required by the selected graphics card.
  2. Locate the thumbscrews securing those slot covers.
  3. Loosen and remove the required thumbscrews.
  4. Remove the necessary PCI-E slot covers.

Important: Remove only the slot covers required for the installed graphics card.

Step 5: Install the Graphics Card

The graphics card connects directly to the enclosure’s internal PCI-E port.

Before installation, confirm that the card fits the supported dimensions.

DimensionMaximum
Length360 mm (14.2 in)
Width82 mm (3.2 in)
Height170 mm (6.7 in)

To install the graphics card:

  1. Locate the internal PCI-E port.
  2. Position the graphics card over the PCI-E connection.
  3. Insert the graphics card into the PCI-E port.
  4. Secure the card using the required slot thumbscrew or thumbscrews.
  5. Check that the graphics card is firmly secured in place.

The graphics card must remain within the supported enclosure dimensions.

Step 6: Connect the Graphics Card Power Cables

After the graphics card has been installed, connect its required power cables.

  1. Identify the power connection required by the graphics card.
  2. Locate the corresponding power cable or cables from the installed PSU.
  3. Connect the appropriate power connectors to the graphics card.
  4. Confirm that the required power connections have been made.

The graphics card’s power connections must match its requirements.

Step 7: Reinstall the Chassis Cover

After installing the PSU, graphics card, and required power cables:

  1. Position the aluminum chassis cover over the enclosure.
  2. Align the cover with the chassis groove slots.
  3. Lower the cover into position.
  4. Fasten the chassis thumbscrews to secure the cover.

The internal installation is now complete.

Step 8: Connect the Enclosure to Power

  1. Connect the appropriate regional power cord to the installed PSU.
  2. Connect the power cord to an electrical outlet.

Important: Use only a power cord appropriate for the region.

Step 9: Connect the Core X V2 to a Computer

The Core X V2 uses its Thunderbolt 5 USB Type-C upstream port to connect to a compatible external-graphics-enabled computer.

  1. Locate the Thunderbolt 5 USB Type-C upstream port on the enclosure.
  2. Connect one end of the Thunderbolt 5 USB Type-C cable to the enclosure.
  3. Locate the compatible Thunderbolt 5, Thunderbolt 4, or USB4 port on the computer.
  4. Connect the other end of the cable to the computer.

Important: Use a compatible Thunderbolt 5 USB Type-C cable, as instructed in the Master Guide.

The connected computer must support external graphics through the selected port.

Step 10: Connect an External Monitor (Optional)

An external monitor can be connected directly to a display output on the installed graphics card.

  1. Identify the available display output on the graphics card.
  2. Connect the external monitor using the corresponding display connection.
  3. Complete the monitor connection using the graphics card’s supported display port.

Available display ports depend on the installed graphics card.

Step 11: Switch On the Power Supply

Once the internal components and external connections have been installed:

  1. Locate the power switch on the installed PSU.
  2. Switch the power supply to the ON position.

The physical setup procedure is complete.

Razer Synapse can then be installed when prompted or obtained from the software download page.

Razer Synapse: https://www.razer.com/synapse

Operating Instructions

The Core X V2 operates as an external graphics enclosure connected to a compatible computer.

Its operation depends on the installed graphics card, installed power supply, and connected computer supporting external graphics.

How to Use the Core X V2 With a Computer

  1. Confirm that the compatible graphics card is installed and secured.
  2. Confirm that the PSU and graphics card power connections are in place.
  3. Make sure the chassis cover is secured.
  4. Connect the enclosure to its power source.
  5. Connect the Thunderbolt 5 cable between the enclosure and a compatible computer.
  6. Connect an external monitor to the installed graphics card if required.
  7. Switch on the installed power supply.

The computer’s external graphics support and the graphics card’s applicable drivers and firmware are important compatibility requirements.

Power Delivery Charging

The enclosure’s Thunderbolt 5 USB Type-C connection supports USB Power Delivery 3.1 charging up to 140W.

This charging capability operates through the upstream Thunderbolt connection.

Switching Off the Enclosure

When the enclosure must be powered down for component installation, replacement, cleaning, or transport:

  1. Switch off the power supply.
  2. Disconnect the enclosure from the electrical outlet.
  3. Disconnect it from the connected computer or other devices as required for the procedure.

For internal component replacement, allow the installed graphics card to cool before handling it.

Installing and Configuring Razer Synapse

Razer Synapse provides access to the Core X V2’s supported device settings, including enclosure fan control, Razer logo lighting, device profiles, and performance information.

How to Install Razer Synapse

  1. Connect the compatible computer to the internet.
  2. Visit the Razer Synapse download page at https://www.razer.com/synapse.
  3. Install Razer Synapse when prompted, or download the installer from the website.
  4. Follow the software installation instructions.
  5. Open Razer Synapse to access the supported configuration features.

The software supports Windows 10 64-bit or higher.

An internet connection is required for installation and for supported cloud-based functions.

A Razer ID account is recommended but optional.

Razer Synapse Interface Controls

The Synapse tab appears by default when Razer Synapse launches.

ControlFunction
MinimizeMinimizes the application while leaving it running in the background
MaximizeExpands the application window to fill the screen
CloseCloses the relevant tabs and exits the application
Previous TabReturns to the previously visited tab
Next TabMoves forward after using the Previous Tab function
Refresh TabReloads the current page
Download UpdateProvides access to available application updates
MoreOpens Devices, Modules, and Other Installed Apps
SettingsOpens application settings
ProfileDisplays account and application options
InfoShows additional information about a feature

The Profile menu includes Log In, Feedback, Rate This Software, Add WiFi Device, and Exit options.

Dashboard

The Dashboard provides an overview of Razer Synapse.

It displays connected Razer devices, installed modules, and available online services.

Gamer Room

The Gamer Room section displays devices that support Razer Aether Light.

Two functions are available in this section:

Synapse Override: Allows supported lighting to be controlled through Razer Synapse and respond to Chroma-enabled games and Chroma Connect applications.

Controlled by Gamer Room App: Displays supported devices controlled remotely through the Gamer Room application.

Devices and Modules

The Devices & Modules section displays installed Razer Synapse modules and additional modules available for installation.

Global Shortcuts

Global Shortcuts allows supported Razer Synapse operations to be assigned to custom key combinations.

These shortcuts can operate across device profiles.

Only input from Razer Synapse-enabled devices is recognized.

Core X V2 Device Configuration

The CORE X V2 tab is the main device-specific configuration area within Razer Synapse.

It provides controls for enclosure fan behavior, Razer logo lighting, and device profiles.

Settings changed through this tab are saved automatically to the local system and supported cloud storage.

Device Profiles

Profiles store Razer device settings and allow different configurations to be selected.

By default, the profile name is based on the system name.

The Profiles Dropdown Bar displays available profiles.

The Miscellaneous menu supports:

  • Adding profiles.
  • Importing profiles.
  • Renaming profiles.
  • Duplicating profiles.
  • Exporting profiles.
  • Deleting profiles.

Performance Bar

The Performance Bar displays real-time information about the enclosure and installed graphics card.

Performance MetricDescription
Chassis temperatureCurrent enclosure temperature
GPU usageCurrent graphics card usage
Fan speedCurrent fan operating speed

The Performance Bar can be customized or hidden through the Miscellaneous menu.

Customize Settings

The Customize section provides access to the Core X V2’s supported fan speed and lighting settings.

Fan Control Settings

The Razer Core X V2 supports configurable fan operation through Razer Synapse.

The available Fan Control settings are Auto and Manual fan curve.

Fan SettingDescription
AutoAdjusts fan speed automatically according to the current temperature
Manual fan curveAllows fan speed to be customized according to chassis and GPU temperatures

How to Change the Fan Settings

  1. Open Razer Synapse.
  2. Select the CORE X V2 tab.
  3. Open Customize.
  4. Locate Fan Control.
  5. Select Auto or Manual fan curve.
  6. Configure the available fan settings for the selected option.

Auto uses the current temperature to manage fan operation.

Manual fan curve allows fan speed behavior to be adjusted according to enclosure and graphics card temperatures.

Razer Logo Lighting Settings

The Razer Core X V2 includes backlit Razer logo lighting.

The Lighting section in Razer Synapse allows the logo illumination and lighting effects to be changed.

Brightness Control

The Brightness setting allows the lighting to be enabled, disabled, or adjusted.

To change the brightness:

  1. Open Razer Synapse.
  2. Select the CORE X V2 tab.
  3. Open Lighting.
  4. Locate Brightness.
  5. Use the available toggle to turn lighting on or off.
  6. Adjust the brightness slider to change the illumination level.

Switch Off Lighting

Switch Off Lighting controls whether the device lighting turns off when the connected system’s display switches off.

This function is available as a lighting-related power-saving option.

Razer Logo Lighting Effects

The Core X V2 supports two logo lighting effects described in the Master Guide.

Lighting EffectDescription
StaticKeeps the Razer logo illuminated continuously
BreathingMakes the Razer logo lighting gradually fade in and out

How to Change the Logo Lighting Effect

  1. Open Razer Synapse.
  2. Select the CORE X V2 tab.
  3. Open Lighting.
  4. Locate Effects.
  5. Select Static or Breathing.

The selected lighting behavior will be applied to the Razer logo.

Linked Games and Application Profiles

Razer Synapse includes a Linked Games feature for associating applications with supported device profiles.

When a linked application starts, Razer Synapse automatically activates the assigned profile.

Games Tab

The Games section allows applications to be viewed, searched, sorted, and linked to devices.

Available functions include:

  • Viewing listed games and applications.
  • Adding applications manually.
  • Scanning for applications automatically.
  • Searching for a specific game or program.
  • Sorting applications alphabetically.
  • Sorting by most recently played.
  • Sorting by most frequently played.

Applications can appear in the list even when they are not linked to a Razer device.

How to Link an Application to a Profile

  1. Open Razer Synapse.
  2. Select Linked Games.
  3. Locate the application.
  4. Use Add or Scan if the application is not listed.
  5. Select the application.
  6. Choose the supported Razer device.
  7. Select the profile to associate with the application.

The selected profile will be activated automatically when the application launches.

Devices Tab

The Devices section displays supported Razer peripherals and their linked applications.

It allows applications to be added to or removed from a selected device’s linked application list.

Applications can also be filtered by using the Views and Order controls.

Linking Through the Devices Tab

  1. Open the Devices section.
  2. Select the required Razer device.
  3. View the linked application list.
  4. Select the Add button to search for an application.
  5. Use Refresh, Search, or Browse within the application selection window.
  6. Select the checkbox for the required application.
  7. Associate the application with the selected device profile.

The linked profile will activate automatically when the application launches.

Razer Synapse Application Settings

The Settings tab provides controls for application preferences, software behavior, and other Razer Synapse functions.

Synapse Settings

SettingFunction
Auto LaunchControls how Razer Synapse starts
NotificationsAllows onscreen notifications, including while full-screen applications are running
RecommendationsDisplays relevant products and features on the Dashboard
Tutorials ResetReactivates instructional tutorials
Synapse 3 Profile MigrationTransfers supported configuration information from Synapse 3
Device LightingSelects which application controls device lighting effects

Synapse 3 Profile Migration

This feature transfers supported Razer Synapse 3 settings to the newer Razer Synapse application.

Transferable information includes:

  • Device profiles.
  • Macros.
  • Chroma effects.

Device Lighting

The Device Lighting setting allows users to choose which application controls the lighting effects on the device.

General Settings

The General section provides access to additional software preferences.

Language: Changes the display language of Razer Synapse.

About: Displays the installed software version, copyright information, and links to Razer’s terms of use and online communities.

Feedback

The Feedback section allows users to submit comments, suggestions, and software-related problems to Razer.

It also provides access to the software’s bug reporting features.

Cleaning Instructions

The Razer Core X V2 requires regular cleaning to help prevent dirt buildup.

Razer recommends cleaning the enclosure once a month.

How to Clean the Core X V2

  1. Switch off the enclosure.
  2. Disconnect it from the electrical outlet.
  3. Disconnect it from the connected computer.
  4. Use a soft cloth to clean the device.
  5. Remove accumulated dirt from the accessible exterior surfaces.

Important: Do not use soap or harsh cleaning agents.

Maintenance Instructions

The Core X V2 requires minimal routine maintenance, but the enclosure, installed components, and supporting firmware must be maintained according to the safety guidance.

Monthly Cleaning

Razer recommends cleaning the enclosure once a month.

Before cleaning, the enclosure must be switched off and disconnected from both the electrical outlet and connected computer.

A soft cloth should be used to prevent dirt buildup.

Firmware Updates

Razer recommends regularly checking for firmware updates.

Firmware updates can help improve device stability and compatibility.

Firmware and Support: https://support.razer.com

Maintenance Schedule

Maintenance TaskRecommended TimingInstructions
Clean the enclosureOnce a monthSwitch off, unplug from power and computer, and clean with a soft cloth
Check firmware updatesRegularlyCheck Razer Support for available firmware updates
Check installation safetyBefore installing or replacing internal componentsDisconnect power and connected devices before working inside the enclosure
Allow the graphics card to coolBefore graphics card replacementSwitch off, unplug, and wait for the card to cool before replacement

Troubleshooting Guide

The following checks are based on the Core X V2’s compatibility requirements, software controls, and safety instructions.

Problem or SituationCheck or Possible ExplanationRecommended Action
External graphics compatibility is uncertainThe host computer must support external graphics through Thunderbolt 5, Thunderbolt 4, or USB4Confirm external graphics support with the computer manufacturer
Graphics card compatibility is uncertainThe graphics card must meet the enclosure’s compatibility and dimensional requirementsCheck the supported graphics card information through Razer Support
Power supply suitability is uncertainThe PSU must meet the graphics card’s power requirements plus an additional 230WVerify the PSU power rating and supported dimensions before installation
Razer Synapse cannot access online featuresInstallation and cloud-based features require an internet connectionConnect the computer to the internet
A Razer Synapse page does not display correctlyThe current page may need reloadingUse the Refresh Tab control
Razer Synapse has an available updateThe application indicates a software updateUse the Download Update function
Firmware or compatibility information needs checkingUpdated firmware and support information may be availableCheck the Razer Support website
The enclosure cannot be operated correctly after troubleshootingThe operating problem remains unresolvedUnplug the enclosure and contact Razer Support

Warning: Before investigating internal components, switch off the enclosure, disconnect it from the electrical outlet, and power off and disconnect other connected devices. Do not handle or replace an installed graphics card until it has cooled.

If the enclosure continues to experience operating problems, disconnect it and contact Razer Support.

Warranty Information

The Razer Core X V2 includes a 1-year limited warranty.

Warranty DetailInformation
Warranty typeLimited product warranty
Warranty period1 year
ManufacturerRazer
Product registrationhttps://razerid.razer.com/warranty
Warranty termshttps://www.razer.com/warranty

If the enclosure cannot be operated correctly and the available troubleshooting checks do not resolve the issue, unplug the device and contact Razer Support.

Frequently Asked Questions

How do I set up the Razer Core X V2?

To set up the Razer Core X V2, install a compatible power supply and graphics card inside the enclosure. Connect the 8-pin (or 4+4-pin) 12V EPS and 24-pin ATX power cables, then connect the required graphics card power cables. Secure the chassis cover, connect the enclosure to power, connect it to a compatible computer using the Thunderbolt 5 USB Type-C cable, and switch on the power supply.

Does the Razer Core X V2 include a graphics card and power supply?

No. The Razer Core X V2 requires a compatible PCI-E graphics card and power supply unit, both purchased separately. The package includes the enclosure, a Thunderbolt 5 USB Type-C cable, four spare power supply mounting thumbscrews, and an Important Product Information Guide.

What graphics cards are compatible with the Razer Core X V2?

The Core X V2 supports compatible PCI-E graphics cards that fit within its maximum dimensions of 360 mm in length, 82 mm in width, and 170 mm in height. Graphics card compatibility and power requirements should be checked through Razer Support before installation.

What power supply does the Razer Core X V2 require?

The enclosure requires a compatible PSU that meets the installed graphics card’s power requirements and provides an additional 230W for the eGPU. The PSU must fit within maximum dimensions of 150 × 160 × 86 mm (length × width × height). Razer recommends a power supply with wattage above the minimum required.

Does the Razer Core X V2 support Thunderbolt 4 and USB4?

Yes. The Razer Core X V2 supports connections to compatible Thunderbolt 5, Thunderbolt 4, and USB4 systems. The connected computer must support external graphics. Razer instructs users to confirm this capability with the computer manufacturer.

How much charging power does the Razer Core X V2 support?

The Core X V2 supports USB Power Delivery 3.1 charging up to 140W through its Thunderbolt 5 USB Type-C upstream connection.

How do I change the Razer Core X V2 fan speed and lighting?

Open Razer Synapse and select the CORE X V2 device tab. Fan Control provides Auto and Manual fan curve options. The Lighting section allows the backlit Razer logo’s brightness to be adjusted and provides Static and Breathing lighting effects.

How do I clean the Razer Core X V2?

Razer recommends cleaning the enclosure once a month. Switch off the device, disconnect it from the electrical outlet and connected computer, and clean it using a soft cloth. Do not use soap or harsh cleaning agents.

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