16-Cup Rice Cooker 35123

BELLA 16-Cup Rice Cooker 35123

The BELLA 16-Cup Rice Cooker & Steamer is an electric countertop appliance designed for cooking white rice, brown rice, and steamed foods. It features a removable nonstick inner pot, a separate steamer basket, a tempered glass lid, and a simple Cook/Keep-Warm control system.

The rice cooker can prepare up to 16 cups of cooked white rice from 8 cups of uncooked rice, measured using the included 160 mL measuring cup. It automatically switches from Cook to Keep-Warm when the rice cooking cycle finishes.

The included steamer basket allows vegetables and other suitable foods to be steamed separately or at the same time as rice. When cooking rice and steaming food together, the maximum rice quantity is 4 rice-cooker measuring cups.

The appliance uses a single cooking switch and indicator lights. Cooking begins when the switch is pressed down, and the cooker changes to Keep-Warm when the cooking cycle finishes.

Important: The rice cooker remains in Keep-Warm until it is unplugged. Cooked rice must not be left in Keep-Warm for more than 3 hours.

These instructions cover the rice cooker’s components, operating controls, first-time setup, rice-to-water measurements, white and brown rice cooking times, steaming, cleaning, maintenance, troubleshooting, and warranty information.

Product Overview and Technical Specifications

The BELLA 16-Cup Rice Cooker & Steamer is intended for indoor household use. It operates from a 120 V AC electrical outlet and uses a removable inner cooking pot with a nonstick coating.

The cooker is designed to prepare rice automatically and maintain cooked rice at a lower temperature after the cooking cycle finishes.

Main Features

The rice cooker includes the following features:

• 16-cup cooked rice capacity: Prepares up to 16 rice-cooker cups of cooked rice.
• Automatic rice cooking: Uses a Cook switch to begin the cooking cycle.
• Automatic Keep-Warm: Changes to warming mode when the rice finishes cooking.
• Nonstick inner pot: Holds rice and water during cooking.
• White rice measurement lines: Provides markings inside the pot for measuring cooking water.
• Separate steamer basket: Allows suitable foods to be steamed above the inner pot.
• Simultaneous rice cooking and steaming: Supports steaming food while preparing up to 4 cups of uncooked rice.
• Glass lid with steam valve: Covers the cooking pot and allows steam to escape.
• Included accessories: A 160 mL measuring cup and rice paddle.

What’s Included in the Box

The BELLA 16-Cup Rice Cooker & Steamer includes the main cooking components and accessories shown in the product diagram.

The glass lid includes a steam valve, and the steamer basket has handles for lifting and positioning.

Parts and Components

The BELLA Rice Cooker consists of 12 identified components.

Removable Nonstick Inner Pot

The inner pot holds rice, water, broth, or ingredients during cooking.

It has a nonstick coating that requires careful handling and cleaning.

The exterior of the inner pot must be clean, dry, and free from debris before it is placed inside the rice cooker.

Important: Never operate the rice cooker with an empty inner pot.

Do not use the inner pot directly on a stovetop or burner.

Glass Lid and Steam Valve

The glass lid covers the cooking pot and helps retain heat and moisture.

The steam valve allows hot steam to escape during operation.

Warning: Never touch, cover, or obstruct the steam valve while the rice cooker is operating. Escaping steam can cause serious burns.

Steamer Basket

The steamer basket is placed above the removable inner pot.

It can be used to steam suitable foods separately or while rice is cooking.

The basket has side handles for positioning and removal.

Use protective heat-resistant gloves when removing the steamer basket because its surfaces may become hot.

Measuring Cup

The included measuring cup has a capacity of 160 mL.

This measuring cup is used throughout the rice cooking charts.

The rice quantities in the cooking instructions refer to this supplied cup rather than a standard household measuring cup.

One level cup of uncooked rice produces approximately two cups of cooked rice, according to the manual.

Rice Paddle

The rice paddle is included for stirring and serving cooked rice.

It is also used to release excess moisture and improve rice texture after the cooking cycle finishes.

When sautéing ingredients with hot oil or butter, the manual instructs users to use a long-handled plastic or wooden spoon instead of the short-handled rice paddle.

Cook Switch and Indicator Lights

The rice cooker uses a simple Cook/Keep-Warm switching system rather than a digital control panel.

Control Panel Guide

How the Cook Switch Works

Pressing the Cook switch downward activates cooking.

The Cook indicator light illuminates while the appliance heats.

During normal rice cooking, the cooker automatically moves into Keep-Warm when the cooking cycle is complete.

For steaming and liquid-based recipes, the Cook switch may need to be moved upward manually because the cooker may continue heating while water remains in the pot.

Automatic Keep-Warm Function

The rice cooker automatically switches to Keep-Warm when rice finishes cooking.

The appliance remains in this mode until the power cord is removed from the electrical outlet.

Important: Do not leave cooked rice in Keep-Warm for more than 3 hours.

How to Turn Off the Rice Cooker

To stop cooking:

1. Move the Cook switch upward to Warm if it is still in the Cook position.
2. Remove the power plug from the electrical outlet.
3. Allow the appliance to cool before cleaning or storage.

Unplugging the appliance is necessary to turn it off completely.

Important Safety Instructions

The BELLA 16-Cup Rice Cooker & Steamer generates high temperatures and releases large amounts of steam during operation.

Incorrect use can cause burns, electric shock, fire, or damage to the appliance.

Electrical Safety

• Connect the rice cooker only to a 120 V AC electrical outlet.
• Never immerse the cooker body, power cord, or plug in water or another liquid.
• Disconnect the appliance when it is not being used.
• Unplug the rice cooker before cleaning.
• Allow the appliance to cool before removing or installing components.
• Never pull the cord to disconnect the appliance. Hold the plug instead.
• Do not operate the appliance with a damaged cord or plug.
• Do not use the rice cooker after a malfunction or other damage.
• Keep the cord away from hot surfaces.
• Do not allow the cord to hang over the edge of a countertop or table.
• Do not place the appliance on or near a hot gas burner, electric burner, or heated oven.
• Do not use accessory attachments that are not recommended by the manufacturer.

Warning: Food must be cooked only in the supplied removable inner pot. Never place food directly inside the rice cooker body.

Hot Steam and Burn Prevention

The rice cooker produces hot steam during cooking and steaming.

• Never touch or block the steam valve.
• Keep hands and face away from the steam outlet.
• Use extreme caution when removing the glass lid.
• Avoid contact with heated surfaces.
• Use handles or knobs when handling the appliance.
• Wear heat-resistant gloves when removing hot steaming components.
• Allow steam to escape before reaching near the food.

Warning: Escaping steam may cause serious scalding injuries.

Safe Placement and Ventilation

Use the rice cooker only on a level, dry, heat-resistant surface.

During operation:

• Provide sufficient air space above and around the appliance.
• Keep the rice cooker away from curtains, clothing, dish towels, wall coverings, and other flammable materials.
• Do not leave the appliance unattended.
• Do not operate the rice cooker outdoors.
• Do not use it for commercial purposes.

Inner Pot Safety

The removable inner pot must be properly installed before cooking.

• Make sure its exterior is clean and dry.
• Remove debris from the outside of the pot before inserting it.
• Never place the pot directly on a stovetop or burner.
• Do not operate the rice cooker with an empty inner pot.
• Avoid damaging the nonstick coating with abrasive cleaners.
• Do not use a damaged inner pot.

A wet exterior may cause the appliance to malfunction or become damaged.

Keep-Warm Safety

The rice cooker remains in Keep-Warm mode after cooking until it is unplugged.

Do not leave rice in Keep-Warm for more than 3 hours.

When preparing soups, stews, chili, or steamed foods, do not rely on the automatic Cook-to-Warm transition.

The cooking cycle is controlled by the temperature of the inner pot. When substantial liquid remains, the rice cooker may continue cooking instead of switching automatically to Warm.

These cooking processes must be monitored and stopped manually.

Power Cord and Extension Cord Safety

The appliance includes a short power cord to reduce the possibility of tripping or entanglement.

A longer detachable cord or extension cord may be used carefully if:

• Its electrical rating is at least equal to the appliance’s rating.
• It is arranged so children cannot pull it and no one can trip over it.
• A grounding-type three-wire cord is used if required for a grounded appliance.

The rice cooker should be operated on a separate electrical circuit when possible because an overloaded circuit may affect performance.

Polarized Plug

The rice cooker has a polarized plug with one blade wider than the other.

If the plug does not fit:

1. Remove it from the electrical outlet.
2. Reverse its orientation.
3. Try inserting it again.
4. If it still does not fit, contact a qualified electrician.

Never modify the polarized plug.

Child Safety

Close supervision is necessary when the appliance is used near children.

The rice cooker is not intended for individuals with reduced physical, sensory, or mental capabilities or insufficient experience unless they receive appropriate supervision or instruction.

Children must not be allowed to play with the appliance.

Countertop Protection

The manual recommends placing nonplastic coasters or place mats between the appliance and finished countertops or furniture surfaces.

This helps protect surfaces from possible darkening, stains, or permanent marks caused by plasticizers.

Emergency Shutdown

If the rice cooker begins malfunctioning:

1. Immediately remove the power plug from the electrical outlet.
2. Stop using the appliance.
3. Allow it to cool.
4. Do not attempt internal repairs.
5. Contact an authorized service facility.

If the rice cooker falls into water, unplug it immediately without reaching into the water.

Before First Use

Before preparing rice or steaming food, the removable components must be washed and inspected.

First-Time Preparation

1. Read the operating and safety instructions.
2. Remove the rice cooker and accessories from the packaging.
3. Remove all packaging materials.
4. Check that the components are in good condition.
5. Dispose of plastic packaging bags safely to keep them away from children.
6. Wash the glass lid, steamer basket, and accessories in warm, soapy water.
7. Rinse thoroughly.
8. Dry all washed components.
9. Remove the inner pot from the cooker body.
10. Wash it with warm, soapy water.
11. Rinse and dry the inner pot completely.
12. Wipe the rice cooker body with a damp cloth.
13. Return the dry inner pot to the cooker body.

Important: Do not use abrasive cleaners or scouring pads.

Never immerse the rice cooker body, power cord, or plug in water.

How to Cook Rice in the BELLA 16-Cup Rice Cooker

The rice cooker automatically prepares rice using the Cook switch and changes to Keep-Warm when cooking is complete.

Step-by-Step Rice Cooking Instructions

1. Measure the rice. Use the included 160 mL measuring cup to measure the desired quantity of uncooked rice.
2. Rinse the rice. Place the rice in a separate container and rinse until the water becomes relatively clear.
3. Drain the rice. Remove the rinse water.
4. Add rice to the pot. Transfer the rinsed rice into the removable inner pot.
5. Measure the cooking water. Use the supplied measuring cup and the appropriate water quantity from the cooking chart.
6. Check the pot exterior. Make sure the outside of the inner pot is clean, dry, and free from debris.
7. Install the inner pot. Place it securely inside the cooker body.
8. Position the lid. Cover the rice cooker with the glass lid.
9. Connect the power. Plug the appliance into a 120 V AC electrical wall outlet.
10. Start cooking. Press the Cook switch downward.
11. Check the indicator. The Cook indicator light illuminates while cooking begins.
12. Allow cooking to finish. The rice cooker automatically switches to Keep-Warm when the rice cooking cycle is complete.
13. Fluff the rice. Carefully remove the lid and stir the cooked rice with the supplied rice paddle.
14. Rest the rice. Replace the lid and leave the rice on Keep-Warm for approximately 5–10 minutes.
15. Turn off the appliance. Remove the plug from the electrical outlet when finished.

Important: Do not operate the rice cooker when the inner pot is empty.

How Much Rice Can the Cooker Prepare?

The rice cooker can prepare up to 8 measuring cups of uncooked white rice, producing approximately 16 cups of cooked rice.

The supplied measuring cup holds 160 mL.

All quantities use the included rice-cooker measuring cup.

Soaking Rice Before Cooking

For softer rice, the manual recommends soaking rice for approximately 10–20 minutes before cooking.

After soaking, follow the applicable cooking instructions.

Adding Flavor to Rice

Water can be replaced with a suitable meat or vegetable broth or stock.

The manual recommends using the same quantity of stock or broth as the water specified in the cooking chart.

Bouillon cubes may also be used to prepare a flavored cooking liquid.

Inner Pot Water Measurement Lines

The inner pot includes water measurement lines that provide a convenient way to measure water for white rice.

How to Use the Water Lines

1. Measure the desired amount of uncooked white rice using the supplied cup.
2. Rinse the rice.
3. Place the rice in the inner pot.
4. Add water until it reaches the corresponding numbered line.

For example, when preparing 2 cups of uncooked white rice, add water until it reaches Line 2.

The water measurement lines are intended for white rice only.

The manual states that whole-grain brown rice requires more water because of its bran layers. The separate brown rice cooking chart should be consulted for the printed measurements.

White Rice Water Ratio and Cooking Time Chart

The following table contains the water quantities, inner-pot water lines, estimated cooking times, and cooked yields from the instruction manual.

Measurement note: One supplied rice-cooker measuring cup equals 160 mL.

The cooking times are approximate and may vary depending on the amount and type of rice.

Brown Rice Water Ratio and Cooking Time Chart

Brown rice generally requires a longer cooking period than white rice.

The manual provides the following brown rice cooking chart.

Measurement note: The manual states that brown rice requires more water than white rice because of its additional bran layers, but its printed brown rice chart lists the water quantities shown above. These figures reproduce the chart as printed.

How to Cook Brown Rice

1. Measure the brown rice using the included 160 mL cup.
2. Rinse the rice in a separate container.
3. Add the rinsed rice to the inner pot.
4. Measure cooking water according to the brown rice chart.
5. Install the clean, dry inner pot inside the cooker.
6. Cover with the glass lid.
7. Connect the power cord.
8. Press the Cook switch downward.
9. Allow the rice to cook.
10. When cooking is complete, the appliance automatically switches to Keep-Warm.
11. Stir the rice and check the consistency.

If the rice is still dry or firm, follow the additional-water instructions in the troubleshooting section.

Keep-Warm Instructions

The Keep-Warm function activates automatically when rice cooking is complete.

It maintains a lower temperature to hold the cooked rice warm.

How Keep-Warm Works

1. The rice cooking cycle finishes.
2. The Cook switch moves to the Warm position.
3. The cooker changes to Keep-Warm mode.
4. The appliance continues warming until unplugged.

How Long Can Rice Stay on Keep-Warm?

The manual states that cooked rice should not remain in Keep-Warm for more than 3 hours.

The appliance does not automatically power off when rice is on Keep-Warm.

To stop the warming function, unplug the power cord.

Resting Rice After Cooking

After rice finishes cooking:

1. Carefully lift the glass lid.
2. Stir the rice using the included rice paddle.
3. Replace the lid.
4. Allow the rice to rest on Keep-Warm for 5–10 minutes.
5. Serve the rice or disconnect the appliance when no longer needed.

Stirring helps release excess moisture and produces a fluffier texture.

How to Use the Steamer Basket

The BELLA Rice Cooker can steam vegetables and other suitable foods using the included steamer basket.

Water is added to the inner pot, and the basket holds food above the water.

Steaming Instructions

1. Measure 2 cups of water using the supplied measuring cup.
2. Pour the water into the inner pot. The manual also permits filling to the Line 2 marking.
3. Place the inner pot inside the rice cooker body.
4. Arrange the food in the steamer basket.
5. Position the steamer basket on top of the inner pot.
6. Place the glass lid securely over the steamer basket.
7. Connect the power cord to a 120 V AC outlet.
8. Press the Cook switch downward.
9. Confirm that the Cook indicator illuminates.
10. Allow the food to steam for the time required by the recipe.
11. Carefully remove the lid and check whether the food is cooked.
12. When the food is done, push the Cook switch upward to Warm.
13. Remove the steamed food immediately to prevent overcooking.
14. Unplug the rice cooker after use.

Warning: Use a protective heat-resistant glove when removing the steamer basket or lid.

Important Steaming Precautions

• Keep hands and face away from escaping steam.
• Do not touch or obstruct the steam valve.
• Monitor the steaming process.
• Check food for doneness at the appropriate time.
• Manually switch to Warm when steaming is complete.
• Remove steamed food promptly to prevent overcooking.

How to Steam Food While Cooking Rice

The rice cooker can prepare rice and steam food during the same cooking cycle.

When steaming simultaneously with rice, the maximum rice quantity is 4 rice-cooker measuring cups of uncooked rice.

Simultaneous Rice and Steaming Instructions

1. Measure the rice using the supplied measuring cup.
2. Rinse the rice and drain it.
3. Place the rice in the inner pot.
4. Add the appropriate quantity of water.
5. Make sure the outside of the inner pot is clean and dry.
6. Position the inner pot inside the rice cooker body.
7. Place the food to be steamed inside the steamer basket.
8. Install the steamer basket above the inner pot.
9. Cover the basket with the glass lid.
10. Connect the appliance to a 120 V AC outlet.
11. Press the Cook switch downward.
12. Allow the rice and food to cook.
13. Check the steamed food when the required cooking time has passed.
14. If the steamed food is done, carefully remove the steamer basket using protective heat-resistant gloves.
15. Allow the rice to continue cooking.
16. When the rice is finished, the cooker automatically switches to Keep-Warm.
17. Unplug the appliance when cooking is complete.

Maximum Rice Quantity While Steaming

Removing the Steamer Basket During Cooking

Food in the steamer basket may finish cooking before the rice.

When this happens:

1. Carefully lift the glass lid.
2. Keep hands and face away from escaping steam.
3. Use a protective heat-resistant glove.
4. Remove the steamer basket.
5. Leave the rice inside the inner pot.
6. Allow the rice cooking cycle to continue until it automatically switches to Keep-Warm.

Cooking Soups, Stews, and Chili

The manual’s Spanish operating section also includes instructions for preparing soups, stews, and chili in the rice cooker.

These recipes must be monitored because the appliance may continue cooking while liquid remains in the inner pot.

How to Cook Soups, Stews, and Chili

1. Add the prepared recipe ingredients to the removable inner pot.
2. Check that the outside of the inner pot is clean, dry, and free from debris.
3. Place the inner pot inside the rice cooker body.
4. Cover with the glass lid.
5. Connect the appliance to a suitable electrical outlet.
6. Press the Cook switch downward.
7. Confirm that the Cook indicator illuminates.
8. Allow the mixture to cook according to the recipe.
9. Stir frequently using a suitable utensil.
10. When the dish is ready, manually move the Cook switch upward to Warm.
11. Unplug the appliance when cooking is finished.

Important Safety Note for Liquid-Based Recipes

The rice cooker’s automatic cooking cycle is controlled by the temperature of the inner pot.

When liquid evaporates, the temperature of the inner pot rises and causes the cooker to switch automatically to Keep-Warm.

However, soups, stews, chili, and steaming recipes may contain enough liquid that the appliance continues cooking.

Warning: Never leave the rice cooker unattended while preparing these recipes. Follow the recipe time and manually stop cooking when the food is ready.

Tips for Better Rice Cooking Results

The following practices can help maintain suitable rice texture and improve cooking consistency.

Use the Supplied Measuring Cup

The supplied measuring cup holds 160 mL.

Use this cup for the water and rice quantities provided in the cooking charts.

Rinse Rice Before Cooking

Rinse uncooked rice in a separate container until the water becomes relatively clear.

Drain the rice before adding it to the inner pot.

Soak Rice for a Softer Texture

For softer rice, the manual suggests soaking rice for 10–20 minutes before cooking.

Use Broth or Stock for Flavor

Meat or vegetable stock can replace water when preparing rice.

Use the same quantity of stock as the water required by the rice recipe.

Prevent Rice From Sticking

The manual suggests lightly coating the inner pot with nonstick cooking spray to make cleanup easier.

Do not use abrasive tools that could scratch the nonstick coating.

Stir Rice After Cooking

When the cooker changes to Keep-Warm, stir the rice with the supplied paddle.

This releases excess moisture and helps improve the final texture.

Avoid Unnecessary Lid Removal

Do not repeatedly remove the glass lid during cooking.

Opening the lid releases steam and can affect cooking time.

Troubleshooting Guide

The following troubleshooting information covers cooking conditions and corrective actions described in the instruction manual.

Rice Is Too Hard or Chewy

If rice is dry, hard, or chewy when the cooker changes to Keep-Warm, additional water and cooking time may be required.

1. Carefully open the lid.
2. Add approximately ½–1 cup of water, depending on the dryness.
3. Stir the rice.
4. Close the lid.
5. Press the Cook switch downward to restart cooking.
6. Check the rice after additional cooking.
7. Repeat the process as needed until the rice reaches the desired texture.

Rice Is Too Wet or Soggy

If the cooked rice contains excess moisture:

1. Open the lid carefully.
2. Stir the rice using the supplied rice paddle.
3. Redistribute the moist rice from the bottom.
4. Replace the lid.
5. Leave the cooker on Keep-Warm for another 10–30 minutes as needed.
6. Open and stir periodically to release excess moisture.

Rice Cooker Switches to Keep-Warm Too Early

The cooking cycle depends on the temperature of the inner pot.

When liquid evaporates and the pot temperature rises, the cooker changes to Keep-Warm.

If the food is not fully cooked, the manual recommends adding more water and starting the cooking cycle again.

Rice Cooker Does Not Automatically Stop While Steaming

When substantial liquid remains in the inner pot, the cooker may continue heating.

During steaming, the appliance must be monitored.

When food is fully cooked:

1. Move the Cook switch upward to Warm.
2. Remove the steamed food using protective gloves.
3. Unplug the appliance when finished.

Cooker Continues Heating During Soup or Stew Preparation

The rice cooker may not automatically change to Keep-Warm while large amounts of liquid remain.

Follow the recipe’s cooking time and stir as needed.

Move the switch to Warm manually when the food is cooked.

Do not leave the appliance unattended during liquid-based cooking.

Rice Cooker Not Working Properly

An overloaded electrical circuit can affect the rice cooker’s performance.

Use a separate electrical circuit when possible.

Confirm that the inner pot exterior is clean and dry before inserting it.

If the appliance malfunctions, unplug it and discontinue use.

Do not attempt internal repairs.

Slight Smoke or Odor During First Use

The manual states that a slight odor or small amount of smoke may occur during the first use.

This is described as normal and should disappear quickly.

If the appliance malfunctions or becomes damaged, stop using it and contact authorized service personnel.

Cleaning and Maintenance Instructions

The BELLA 16-Cup Rice Cooker & Steamer requires regular cleaning of the inner pot, glass lid, steamer basket, and accessories.

Always unplug the appliance and allow it to cool completely before cleaning.

How to Clean the Inner Pot

1. Unplug the rice cooker.
2. Allow the appliance to cool completely.
3. Remove the inner pot.
4. Wash it using warm water and mild dishwashing soap.
5. Use a soft sponge or dishcloth.
6. Rinse thoroughly.
7. Dry the inner pot completely.
8. Check that the exterior is dry before returning it to the cooker body.

Important: Do not use abrasive cleaners, hard scrubbing brushes, or chemical cleaning products that could damage the nonstick coating.

How to Clean the Glass Lid

1. Allow the glass lid to cool.
2. Wash it in warm, soapy water.
3. Rinse thoroughly.
4. Dry before storage.

How to Clean the Steamer Basket

1. Remove the steamer basket after cooking.
2. Allow it to cool.
3. Wash it using warm, soapy water.
4. Rinse thoroughly.
5. Dry before storage.

How to Clean the Measuring Cup and Rice Paddle

Wash the supplied measuring cup and rice paddle using mild, soapy water.

Rinse and dry thoroughly.

The manual’s Spanish cleaning section additionally identifies the inner pot, measuring cup, and rice paddle as dishwasher-safe. Hand washing is described in the English cleaning instructions.

How to Clean the Rice Cooker Body

The cooker body contains the electrical components and must not be immersed.

1. Disconnect the power cord.
2. Allow the appliance to cool.
3. Remove the inner pot.
4. Wipe the inside and outside of the cooker body with a damp cloth.
5. Allow the cleaned surfaces to dry.

Warning: Never immerse the rice cooker body, cord, or plug in water or another liquid.

Protecting the Nonstick Coating

The inner pot has a nonstick coating that can be damaged by abrasive cleaning materials.

Avoid using:

• Abrasive cleansers.
• Hard scrubbing brushes.
• Harsh chemical cleaners.
• Other cleaning products that are not suitable for nonstick surfaces.

Use gentle cleaning methods to preserve the condition of the inner pot.

Routine Maintenance

The rice cooker requires regular cleaning and basic care.

The appliance contains no user-serviceable internal parts.

Any servicing requiring disassembly beyond normal cleaning must be performed by an authorized service representative or qualified appliance repair technician.

Storage Instructions

The rice cooker should be cleaned, cooled, and completely dried before storage.

How to Store the Rice Cooker

1. Move the Cook switch to Warm if necessary.
2. Unplug the appliance.
3. Allow all components to cool completely.
4. Remove the inner pot and accessories.
5. Clean the components.
6. Dry everything thoroughly.
7. Store the rice cooker in its original box or another clean, dry location.
8. Keep the power cord loosely coiled.

Power Cord Storage Precautions

Do not wrap the power cord tightly around the appliance.

Avoid placing tension on the point where the cord enters the cooker body.

Excessive stress may cause the cord to fray or break.

Never store the appliance while it is hot or connected to electricity.

Warranty Information

The BELLA 16-Cup Rice Cooker & Steamer includes a limited two-year warranty provided by SENSIO Inc.

The warranty begins on the date of purchase and applies only to the original retail purchaser.

Limited Warranty Coverage

The two-year limited warranty covers mechanical defects in materials and workmanship.

Non-mechanical parts are covered for 90 days.

During the applicable warranty period, SENSIO Inc. may repair or replace a defective appliance or issue a refund.

Warranty Exclusions

The warranty does not cover normal wear or damage resulting from:

• Negligent product use.
• Incorrect electrical voltage or current.
• Improper routine maintenance.
• Operation contrary to the instructions.
• Unauthorized disassembly.
• Repairs or alterations performed by anyone other than qualified SENSIO Inc. personnel.
• Natural disasters, including fire, floods, hurricanes, and tornadoes.

The warranty also includes limitations relating to incidental and consequential damages and implied warranties.

Certain exclusions or limitations may not apply in every state, province, or jurisdiction. Specific legal rights may vary.

How to Request Warranty Service

1. Contact Customer Service at 1-866-832-4843.
2. Describe the problem with the rice cooker.
3. Follow the troubleshooting assistance provided by the customer service representative.
4. If the problem cannot be resolved by telephone, obtain a case number and return instructions.
5. Attach a tag containing the purchaser’s name, address, daytime telephone number, case number, and description of the problem.
6. Include a copy of the original sales receipt.
7. Carefully package the appliance with the required documentation.
8. Return the product according to the supplied instructions, with shipping and insurance prepaid.

SENSIO Inc. does not accept responsibility or liability for the product while it is in transit to its customer service center.

Customer Support and Contact Information

BELLA provides customer service for product questions, operating problems, and warranty assistance.

Product Registration

The instruction manual provides a product registration option through the BELLA website.

Registration can be accessed at https://bellakitchenware.com.

Retain the original sales receipt because proof of purchase is required for warranty validation.

Frequently Asked Questions

How do you use the BELLA 16-Cup Rice Cooker & Steamer?

Measure rice using the included 160 mL cup, rinse it, and place it in the inner pot. Add the recommended amount of water, then install the clean, dry pot inside the cooker. Cover with the glass lid, connect the appliance to a 120 V AC outlet, and press the Cook switch downward. The cooker automatically switches to Keep-Warm when rice is finished.

How much rice can the BELLA 16-Cup Rice Cooker cook?

The rice cooker can prepare up to 8 supplied measuring cups of uncooked white rice, producing approximately 16 cups of cooked rice. Each supplied measuring cup holds 160 mL. When steaming food at the same time, the maximum rice quantity is 4 cups of uncooked rice.

What is the water-to-rice ratio for the BELLA Rice Cooker?

The white rice chart lists 2 cups of water for 2 cups of rice, 4 cups of water for 4 cups of rice, 6 cups of water for 6 cups of rice, and 8 cups of water for 8 cups of rice, using the supplied 160 mL cup. The inner pot also has corresponding white rice water lines. The brown rice chart lists the same numerical ratios, although the manual separately states that brown rice needs more water.

How long does rice take to cook in the BELLA 16-Cup Rice Cooker?

According to the cooking chart, white rice takes approximately 14–34 minutes, depending on quantity. Brown rice takes approximately 29–46 minutes. Cooking times may vary according to the rice and amount being prepared.

How do you steam vegetables in the BELLA Rice Cooker?

Add 2 cups of water to the inner pot using the supplied measuring cup. Place the inner pot inside the cooker, arrange the vegetables in the steamer basket, and position the basket above the pot. Cover with the glass lid and press the Cook switch downward. Check the vegetables for doneness, manually move the switch to Warm, and remove the food using protective gloves.

Why does the BELLA Rice Cooker switch to Keep-Warm before the rice is fully cooked?

The cooker automatically switches to Keep-Warm when the inner pot reaches the temperature associated with the end of the rice cooking cycle. If the rice is still hard or chewy, the manual recommends adding approximately ½–1 cup of water, stirring, closing the lid, and restarting the cooking cycle.

How do you clean the BELLA 16-Cup Rice Cooker?

Unplug the appliance and allow it to cool completely. Remove the inner pot, glass lid, steamer basket, measuring cup, and rice paddle. Wash the removable components using mild, soapy water and dry them thoroughly. Wipe the cooker body with a damp cloth. Never immerse the cooker body, power cord, or plug in water.

What is the warranty on the BELLA 16-Cup Rice Cooker & Steamer?

The appliance includes a limited two-year warranty covering mechanical defects in materials and workmanship and 90 days of coverage for non-mechanical parts. Coverage begins on the original retail purchase date and requires proof of purchase. For warranty assistance, contact Customer Service at 1-866-832-4843 or help@bellahousewares.com.