BREW Coffee Maker 35455

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Document DetailInformation
Document TitleBREW 14-Cup Auto Pour Over Coffee Maker Instruction Manual
Document TypeInstruction Manual
Brand Namebella
Product NameBREW 14-Cup Auto Pour Over Coffee Maker
Model Number(s)35455, 35456, 35486, 35516
PDF File Size5 MB
Number of Pages24
LanguagesEnglish, Spanish

bella BREW 14-Cup Coffee Maker 35455

The bella BREW 14-Cup Auto Pour Over Coffee Maker is a programmable household coffee maker designed to prepare up to 14 cups of coffee using an automated pour-over brewing process. It features a removable water reservoir, reusable gold-tone filter, glass carafe, digital display, adjustable brewing strength, and programmable brewing time.

The coffee maker offers Light, Regular, Bold, 1–4 Cup, and Gold Cup brewing selections. Its blooming cycle allows trapped carbon dioxide to escape from the ground coffee before brewing continues, supporting more balanced extraction.

The Delay Brew function allows coffee preparation to start automatically at a selected time. After brewing, the adjustable warming plate keeps coffee warm using Low, Medium, or High settings, with an adjustable duration of up to four hours.

Product Overview

The bella BREW coffee maker combines automatic pour-over brewing with programmable controls for preparing small batches or larger quantities of coffee.

Its removable 14-cup water reservoir has level markings for measuring the required amount of water. The reusable gold-tone filter holds the ground coffee, while the shower head distributes water during brewing.

Brewed coffee collects in the glass carafe positioned on the adjustable-temperature warming plate.

Main Features

  • 14-cup brewing capacity: Prepares up to 70 fluid ounces based on 5-ounce coffee cups.
  • Auto pour-over brewing: Uses a shower head and blooming cycle during coffee extraction.
  • Removable water reservoir: Features level markings for measuring water.
  • Reusable gold-tone filter: Provides a reusable coffee filtration option.
  • Paper filter compatibility: Accepts a paper filter in place of the reusable filter.
  • Three brew strengths: Light, Regular, and Bold.
  • 1–4 Cup setting: Optimizes brewing for smaller batches.
  • Gold Cup setting: Uses a defined coffee-to-water ratio for an eight-cup batch.
  • Programmable Delay Brew: Starts brewing automatically at a selected time.
  • Pause and Serve: Temporarily stops dripping when the carafe is removed.
  • Adjustable warming plate: Offers Low, Medium, and High temperatures.
  • Adjustable Keep Warm duration: Supports up to four hours in 15-minute increments.
  • Digital clock: Uses a 12-hour time display.
  • Audible indicator control: Allows the indicator beep to be turned on or off.
  • Charcoal filter reminder: Appears after approximately 120 brewing cycles.
  • Descaling reminder: Appears after approximately 150 brewing cycles.

Coffee Capacity and Yield

The bella BREW coffee maker uses the standard American coffee-maker cup measurement of five fluid ounces.

Coffee MeasurementQuantity
Maximum Brewing Capacity14 Cups
Standard Coffee-Maker Cup5 fl oz
Maximum Water Capacity by Cup Measurement70 fl oz
Water for 3 Cups15 fl oz
Water for 4 Cups20 fl oz

A coffee-maker cup is smaller than many household coffee mugs.

For example, filling a large mug may require the water quantity normally used for three or four coffee-maker cups.

The amount of finished coffee is also slightly lower than the amount of water placed in the reservoir. Coffee grounds and steam loss can account for up to approximately 10% of the water.

Parts and Components

The coffee maker includes a removable reservoir, filter components, glass carafe, warming plate, and electronic controls.

PartFunction
Coffee Maker BaseSupports the coffee maker and its components
Shower HeadDistributes water during brewing
Pause and Serve ValveStops dripping temporarily when the carafe is removed
Removable 14-Cup Water ReservoirHolds brewing water and provides level markings
Filter Basket HolderSupports the coffee filter
Reusable Gold-Tone FilterHolds ground coffee during brewing
14-Cup Glass CarafeCollects brewed coffee
Removable Carafe LidCovers the glass carafe
Adjustable Temperature Warming PlateKeeps brewed coffee warm
Control Panel with Digital DisplayControls brewing and displays operating information
Measuring ScoopMeasures ground coffee
Charcoal Filter HolderHolds the charcoal water filter

Removable Water Reservoir

The reservoir is designed to hold water for brewing up to 14 cups.

Its level markings allow water to be measured according to the number of cups being prepared.

Important: Never fill the reservoir beyond the MAX line.

Reusable Gold-Tone Filter

The reusable gold-tone filter fits inside the filter basket holder.

A paper coffee filter can also be used. Paper filters are not included.

Glass Carafe

The glass carafe collects the brewed coffee and sits on the warming plate.

It has a removable lid and must be handled carefully because glass can crack or break.

Adjustable Warming Plate

The warming plate maintains the coffee’s temperature after brewing.

It provides Low, Medium, and High temperature selections.

Warning: Never leave an empty glass carafe on the warming plate because it may crack.

Control Panel and Button Functions

The coffee maker has six physical control buttons beneath its digital display.

ButtonFunction
ProgramSets and activates automatic Delay Brew
HourAdjusts the hour for the clock or programmed brewing time
MinuteAdjusts the minutes for the clock or programmed brewing time
Keep WarmChanges warming temperature and supports automatic shutoff settings
StrengthSelects Light, Regular, Bold, 1–4 Cup, or Gold Cup
PowerStarts or stops brewing

Program Button

The Program button controls scheduled brewing.

It can be used to set an automatic brew start time, confirm a programmed time, cancel Delay Brew, or reactivate the previous programmed brewing time.

Hour and Minute Buttons

The Hour and Minute buttons are used to:

  • Set the current clock time.
  • Set a delayed brewing time.
  • Adjust the Keep Warm duration.

Keep Warm Button

The Keep Warm button cycles through three warming plate temperatures:

  • Low.
  • Medium.
  • High.

The warming duration can be adjusted using the Hour or Minute buttons.

Strength Button

The Strength button selects the preferred brewing setting.

Available selections include Light, Regular, Bold, 1–4 Cup, and Gold Cup.

Power Button

Press Power to begin or stop brewing.

The same button can be used to begin brewing immediately instead of waiting for a scheduled Delay Brew time.

Digital Display Icons and Meanings

The display contains indicators for brewing, programming, cleaning, filtration, strength, and warming.

Display IconMeaning
BrewIlluminates while coffee is brewing
ProgramAppears when Delay Brew is activated
BellIndicates the audible indicator sound setting
ClockAppears while setting the time
CleanIndicates that descaling is due or the cleaning cycle is running
BloomingIndicates that the blooming cycle is active
FilterIndicates that the charcoal water filter requires replacement
1–4 CupShows the small-batch brewing selection
Gold CupShows the Gold Cup brewing selection
1 BeanLight Brew
2 BeansRegular Brew
3 BeansBold Brew
1 Warming LineLow Temperature
2 Warming LinesMedium Temperature
3 Warming LinesHigh Temperature

Blooming Indicator

The blooming icon appears during the blooming stage.

During this stage, trapped carbon dioxide is released from the coffee grounds before brewing continues. This allows better contact between water and ground coffee during extraction.

Clean Indicator

The Clean icon appears after approximately 150 brewing cycles as a reminder to descale the coffee maker.

It also appears during the cleaning cycle.

Filter Indicator

The Filter icon appears after approximately 120 brewing cycles to indicate that the charcoal water filter should be replaced.

Technical Specifications

SpecificationDetails
Brandbella
Product NameBREW 14-Cup Auto Pour Over Coffee Maker
Product Identifiers35455, 35456, 35486, 35516
Product TypeProgrammable Automatic Pour-Over Coffee Maker
Maximum Capacity14 Cups
Standard Cup Measurement5 fl oz
Total Coffee-Maker Cup Capacity70 fl oz
Water ReservoirRemovable, with Level Markings
Coffee FilterReusable Gold-Tone
Alternative FilterPaper Coffee Filter
Carafe14-Cup Glass Carafe
Brewing StrengthsLight, Regular, Bold
Additional Brewing Selections1–4 Cup, Gold Cup
Clock Format12-Hour
Automatic BrewingDelay Brew
Keep Warm TemperaturesLow, Medium, High
Default Keep Warm SettingMedium
Default Keep Warm Duration2 Hours
Adjustable Keep Warm Duration0–4 Hours
Keep Warm Time Increments15 Minutes
Gold Cup Water Quantity8 Cups
Gold Cup Ground Coffee Quantity66 g, Approximately 13 Scoops
Charcoal Filter ReminderApproximately 120 Brew Cycles
Descaling ReminderApproximately 150 Brew Cycles
Audible Brewing Completion Signal3 Tones
Household UseYes
Power PlugPolarized
Mechanical Warranty2 Years
Non-Mechanical Parts Warranty90 Days

Important Safety Instructions

The bella BREW coffee maker is an electrical appliance that produces hot water and coffee. Follow these precautions to reduce the risk of fire, electric shock, burns, and other injuries.

Electrical Safety

  • Read all instructions before operating the coffee maker.
  • Make sure the electrical outlet voltage matches the rating label on the appliance.
  • Never immerse the coffee maker, power cord, or plug in water or another liquid.
  • Do not operate the appliance with a damaged cord or plug.
  • Do not use the appliance if it has malfunctioned or been damaged.
  • Turn off the coffee maker using the Power button before unplugging it.
  • Always hold the plug when disconnecting the appliance. Do not pull the cord.
  • Unplug the coffee maker when it and its clock display are not in use and before cleaning.
  • Avoid spilling liquid on the electrical power connector.
  • Never remove the underside cover.
  • Have electrical repairs performed by authorized service personnel.

Warning: There are no user-serviceable internal parts. Removing the underside cover may create a risk of fire or electric shock.

Heat and Burn Safety

  • Do not touch hot surfaces during or immediately after operation.
  • Use the handles and controls.
  • Allow the coffee maker to cool before removing or installing parts.
  • Do not remove the lid during brewing because hot water or steam may cause scalding.
  • Remember that the heating element retains residual heat after use.
  • Do not place the appliance near a hot gas burner, electric burner, or heated oven.
  • Never leave an empty carafe on the warming plate.

Glass Carafe Safety

  • Use the carafe only with this coffee maker.
  • Do not use the carafe on a stovetop or range.
  • Do not use a cracked carafe.
  • Do not use a carafe with a loose or weakened handle.
  • Do not place a hot carafe on a hot or cold surface.
  • Do not clean the carafe with steel wool, abrasive cleansers, or other abrasive materials.
  • Handle the glass carafe carefully.

Placement and Countertop Safety

  • Place the appliance on a flat, stable surface.
  • Use the appliance in a dry environment.
  • Do not operate it outdoors.
  • Do not allow the power cord to hang over the edge of a counter or table.
  • Keep the cord away from hot surfaces.
  • Do not place the coffee maker inside a cabinet while it is operating.
  • A heat-resistant trivet or cutting board beneath the appliance is recommended to help prevent heat damage to the countertop.

Child Safety

Children must not play with the appliance.

Children aged eight and older may use the coffee maker only when they have received appropriate supervision or instruction and understand the associated hazards.

Cleaning and user maintenance by children are permitted only when they are older than eight and supervised.

Keep the appliance and cord out of reach of children younger than eight.

People with reduced physical, sensory, or mental capabilities or limited experience may use the appliance only with appropriate supervision or instruction and an understanding of the hazards.

Operating Safety

  • Never operate the coffee maker without water.
  • Do not use the appliance for anything other than its intended purpose.
  • Do not use accessories that have not been evaluated for use with the appliance.
  • Do not leave the appliance in standby mode for an extended period.
  • Never remove the carafe for more than 30 seconds while using Pause and Serve.

Polarized Plug and Power Cord Instructions

Polarized Plug

The coffee maker has a polarized plug designed to fit into a polarized electrical outlet in only one direction.

If the plug does not fit completely:

  1. Remove the plug.
  2. Reverse its orientation.
  3. Try inserting it again.
  4. If it still does not fit, contact a qualified electrician.

Do not modify the plug.

Extension Cord Precautions

The coffee maker has a short power cord to reduce tripping and entanglement risks.

If an extension cord is used, its marked electrical rating must be at least equal to the appliance rating.

For grounded appliances, the extension cord must be a grounding-type three-wire cord.

Position longer cords so they do not hang over countertops or tables where children could pull them or someone could trip.

Electrical Circuit Requirements

An overloaded electrical circuit may prevent the coffee maker from operating properly.

The appliance should be operated on a separate electrical circuit from other appliances.

Before First Use

Before preparing coffee, identify the removable components and set up the brewing assembly.

Preparing the Coffee Maker

  1. Place the coffee maker on a flat, stable countertop.
  2. Make sure the appliance is disconnected from power while assembling its components.
  3. Identify the removable filter basket holder.
  4. Locate the reusable gold-tone filter.
  5. Check the removable water reservoir and its level markings.
  6. Locate the glass carafe and lid.
  7. Place the filter basket holder inside the coffee maker.
  8. Insert the reusable filter or a paper filter.
  9. Prepare the required water and medium-ground coffee.
  10. Place the carafe securely on the warming plate before starting the brewing cycle.

Do not operate the machine without water.

How to Brew Coffee

The coffee maker can prepare up to 14 cups using its automatic brewing process.

Step 1: Install the Filter Basket Holder

Open the coffee maker lid.

Place the removable filter basket holder into the coffee maker.

Make sure the holder is positioned properly.

Step 2: Insert the Coffee Filter

Place either of the following inside the filter basket holder:

  • The reusable gold-tone filter.
  • A paper coffee filter.

Paper filters are not included.

Step 3: Add Ground Coffee

Add medium-ground coffee to the filter.

The manual recommends approximately one tablespoon of ground coffee per cup, adjustable according to taste.

Step 4: Fill the Water Reservoir

Fill the removable water reservoir to the desired cup level.

Do not exceed the MAX line.

For batches of four cups or fewer, select the 1–4 Cup brewing setting.

Step 5: Position the Carafe

Close the coffee maker lid.

Place the empty glass carafe securely on the warming plate.

Step 6: Connect Power

Plug the coffee maker into a suitable wall outlet.

The digital display will illuminate.

Step 7: Start Brewing

Press the Power button.

The Brew icon will illuminate while coffee is being prepared.

Step 8: Wait for Brewing to Finish

When brewing is complete:

  • Three audible tones sound when the indicator sound is enabled.
  • The coffee maker changes to Keep Warm.
  • The warming plate maintains the coffee temperature according to its settings.

How Much Coffee to Use

The manual provides a general measuring recommendation and a separate Gold Cup recipe.

Brewing QuantityGround Coffee Guidance
Regular BrewingApproximately 1 Tablespoon Per Cup
1–4 CupsUse 1–4 Cup Setting
Gold Cup, 8 Cups66 g Medium-Ground Coffee, Approximately 13 Scoops

The general tablespoon recommendation can be adjusted according to taste.

The Gold Cup setting has its own specified quantity and should be used only for the stated eight-cup water volume.

How to Set the Clock

The coffee maker uses a 12-hour clock.

Setting the Clock for the First Time

When the coffee maker is plugged in for the first time, the display flashes 12:00 AM.

  1. Press Hour to set the current hour.
  2. Press Minute to set the current minutes.
  3. Wait five seconds.

The selected time is saved automatically, and the coffee maker enters standby mode.

How to Change the Clock Later

  1. Press and hold either Hour or Minute for 1.5 seconds.
  2. Wait until the displayed time begins flashing.
  3. Use Hour and Minute to select the correct time.
  4. Wait five seconds for the setting to save.

The clock operates using a 12-hour AM/PM format.

How to Use Delay Brew

Delay Brew allows the coffee maker to begin brewing automatically at a selected time.

Setting Automatic Brewing

  1. Prepare the coffee maker with water, ground coffee, and the carafe in place.
  2. Press and hold Program for 1.5 seconds.
  3. Wait until the programmed brewing time flashes.
  4. Press Hour to set the desired hour.
  5. Press Minute to set the desired minutes.
  6. Press Program again, or wait five seconds, to confirm.
  7. Check that the Program icon remains illuminated.

Brewing begins automatically when the programmed time is reached.

How to Cancel Delay Brew

Press Program to cancel the scheduled brewing mode and return the coffee maker to standby.

Alternatively, press Power to start brewing immediately.

How to Brew at the Same Time the Next Day

Press Program to activate the previously selected brewing time.

The Program icon will illuminate to show that the automatic brewing setting is active.

Pause and Serve Instructions

The Pause and Serve feature allows a cup of coffee to be poured before the entire brewing cycle has finished.

How to Use Pause and Serve

  1. Carefully remove the glass carafe from the warming plate.
  2. The coffee flow will stop automatically.
  3. Pour the desired amount of coffee.
  4. Return the carafe to the warming plate.

The coffee flow resumes when the carafe is returned.

Caution: Return the carafe within 30 seconds after removing it during brewing to prevent injury.

Brew Strength Settings

The Strength button controls brewing strength and provides additional options for small batches and Gold Cup brewing.

Available Brew Strengths

DisplayBrewing Setting
1 BeanLight
2 BeansRegular
3 BeansBold
1–4 Cup IconSmall-Batch Brewing
Gold Cup IconEight-Cup Gold Cup Brewing

How to Select Brew Strength

  1. Prepare the coffee maker with water and ground coffee.
  2. Press Strength.
  3. Select Light, Regular, or Bold.
  4. Start brewing using the Power button.

Light Brew

The Light setting is represented by one coffee bean on the display.

Regular Brew

The Regular setting is represented by two coffee beans.

Bold Brew

The Bold setting is represented by three coffee beans.

1–4 Cup Brewing Setting

The 1–4 Cup setting is designed for smaller quantities of coffee.

It adjusts brewing for batches of four cups or fewer.

How to Brew a Small Batch

  1. Install the filter basket holder and coffee filter.
  2. Add the preferred quantity of medium-ground coffee.
  3. Fill the reservoir for the desired number of cups, up to four.
  4. Place the empty carafe on the warming plate.
  5. Press Strength to select the 1–4 Cup setting.
  6. Press Power to begin brewing.

Use this setting whenever brewing four cups or fewer.

Gold Cup Brewing Setting

The Gold Cup setting uses a defined coffee-to-water ratio for an eight-cup batch.

Gold Cup Brewing Ratio

IngredientQuantity
Water8 Coffee-Maker Cups
Medium-Ground Coffee66 g
Approximate Scoop Quantity13 Scoops
Brewing ModeGold Cup

How to Use Gold Cup

  1. Install the filter basket holder.
  2. Insert the reusable gold-tone filter or a paper filter.
  3. Add 66 grams of medium-ground coffee, approximately 13 scoops.
  4. Fill the reservoir with water for eight cups.
  5. Position the glass carafe on the warming plate.
  6. Select Gold Cup using the Strength button.
  7. Press Power to begin brewing.

Important: Use the Gold Cup setting only when brewing eight cups of water with the specified coffee quantity.

Blooming Cycle

The coffee maker includes a blooming stage during brewing.

During blooming, trapped carbon dioxide is released from the ground coffee before the brewing process continues.

This improves contact between the water and coffee grounds for a smoother, more balanced extraction.

Blooming Indicator

The Blooming icon illuminates when the blooming cycle is active.

Keep Warm Settings

After brewing finishes, the coffee maker switches to Keep Warm.

The warming plate provides three temperature settings and an adjustable shutoff time.

Warming Temperature Settings

DisplayTemperature Setting
1 LineLow
2 LinesMedium
3 LinesHigh

Default Keep Warm Settings

SettingDefault
TemperatureMedium
Duration2 Hours

How to Change Warming Temperature

Press Keep Warm to cycle through:

  1. Low.
  2. Medium.
  3. High.

The warming icon shows the selected level.

How to Adjust Keep Warm Duration

Use Hour or Minute to adjust the warming duration.

SettingAvailable Value
Minimum0:00
Maximum4:00 Hours
Adjustment Interval15 Minutes

Warning: Never leave an empty glass carafe on the active warming plate because the carafe may crack.

How to Turn the Beep Sound On or Off

The coffee maker has an audible indicator sound that can be disabled or enabled.

How to Turn Off the Beep

  1. Press and hold Program and Minute together.
  2. Continue holding for 1.5 seconds.
  3. Release the buttons when the sound-setting icon appears.

How to Turn the Beep Back On

  1. Press and hold Program and Minute together again.
  2. Continue until the sound-setting icon disappears.

The coffee maker normally produces three tones when a brewing cycle finishes.

Charcoal Water Filter Reminder

The Filter icon appears after approximately 120 brewing cycles.

It indicates that the charcoal water filter needs replacement.

How to Reset the Filter Reminder

  1. Replace the charcoal water filter.
  2. Press and hold Program and Keep Warm simultaneously.
  3. Continue holding for 1.5 seconds.
  4. Release the buttons to clear the Filter icon.

Filter Reminder Summary

ItemInformation
Reminder IconFilter
Reminder IntervalApproximately 120 Brew Cycles
Required MaintenanceReplace Charcoal Water Filter
Reset CombinationProgram + Keep Warm
Reset Hold Time1.5 Seconds

Cleaning and Descaling

Mineral deposits from water can affect coffee flavor and may increase brewing time.

The coffee maker includes a descaling reminder and a dedicated cleaning cycle.

When to Descale

The Clean icon appears after approximately 150 brewing cycles.

Descaling frequency also depends on the quality of the water and how often the coffee maker is used.

The cleaning cycle can be started even when the Clean icon is not displayed.

Descaling Solution

IngredientQuantity
White Vinegar7 Cups
Cold Water7 Cups

How to Descale the Coffee Maker

  1. Mix seven cups of white vinegar and seven cups of cold water in the carafe.
  2. Pour the solution into the removable water reservoir.
  3. Close the coffee maker lid.
  4. Place the carafe on the warming plate.
  5. Check that the filter basket holder is correctly installed.
  6. Press and hold Program + Hour together for 1.5 seconds.
  7. Press Power/Brew to start the cleaning cycle.
  8. Allow the cleaning cycle to finish.

When descaling is complete, the coffee maker enters standby mode.

Rinsing After Descaling

Run the coffee maker with water at least three times after the descaling cycle.

This rinses the machine after the vinegar cleaning process.

How to Start the Cleaning Cycle Manually

The cleaning cycle can be started at any time, even when the Clean reminder is not showing.

Use the same button combination:

Program + Hour for 1.5 seconds, followed by Power/Brew.

Descaling Reminder Summary

ItemInformation
Reminder IconClean
Reminder IntervalApproximately 150 Brew Cycles
Descaling Mixture7 Cups White Vinegar + 7 Cups Cold Water
Cleaning ActivationProgram + Hour, Then Power
Button Hold Time1.5 Seconds
Required RinseAt Least 3 Water Cycles
Automatic End StateStandby

Glass Carafe Cleaning and Care

The glass carafe requires careful handling.

Cleaning Precautions

  • Do not use steel wool.
  • Do not use abrasive cleansers.
  • Do not use other abrasive cleaning materials.
  • Allow hot components to cool before cleaning.
  • Never place the carafe on a stovetop.
  • Do not use a cracked carafe.
  • Do not use a carafe with a loose or weakened handle.

Unplug the coffee maker and allow it to cool before cleaning or removing components.

Maintenance Instructions

The coffee maker requires limited maintenance.

Its main maintenance tasks include descaling, charcoal water filter replacement, and regular cleaning.

Maintenance Schedule

Maintenance TaskWhen to PerformInstructions
Replace Charcoal Water FilterApproximately Every 120 Brew CyclesReplace Filter and Reset Filter Icon
Descale Coffee MakerApproximately Every 150 Brew Cycles or As NeededRun Vinegar-and-Water Cleaning Cycle
Rinse After DescalingAfter Every Descaling CycleRun At Least 3 Water Cycles
Clean Coffee MakerRegularlyFollow Cleaning and Safety Instructions
Inspect Glass CarafeBefore UseDo Not Use if Cracked or Handle Is Loose

Appliance Servicing

The appliance contains no user-serviceable internal parts.

Any servicing requiring disassembly beyond normal cleaning must be performed by a qualified appliance repair technician.

Warning: Do not unscrew the underside cover or attempt internal electrical repairs.

Tips for Better-Tasting Coffee

The instruction manual provides several recommendations for improving brewed coffee flavor.

Use Fresh Water

Always use fresh, cold water for brewing.

Keep the Coffee Maker Clean

Regular cleaning helps prevent mineral buildup from affecting extraction and brewing time.

Store Ground Coffee Properly

After opening a package of ground coffee:

  • Store it in a cool, dry place.
  • Reseal the package tightly to preserve freshness.

Grind Whole Beans Before Brewing

For the best flavor, purchase whole coffee beans and grind them shortly before brewing.

Do Not Reuse Coffee Grounds

Reusing ground coffee can significantly reduce coffee flavor.

Avoid Reheating Coffee

Freshly brewed coffee provides its best flavor immediately after preparation.

Watch for Coffee Oiliness

Small oil droplets on the surface of black coffee can result from oils extracted from the coffee beans.

If excessive extraction causes oiliness, clean the coffee maker.

Oiliness may occur more frequently when brewing dark-roasted coffee.

Troubleshooting Guide

The following information covers operating conditions, display reminders, and corrective actions described in the instruction manual.

Problem or ConditionPossible Cause or MeaningRecommended Action
Coffee Maker Does Not Operate ProperlyElectrical Circuit May Be OverloadedOperate the Coffee Maker on a Separate Electrical Circuit
Brewing Takes Longer Than UsualMineral Deposits May Have AccumulatedRun the Descaling Cycle
Clean Icon AppearsApproximately 150 Brew Cycles Have Been CompletedDescale the Coffee Maker
Filter Icon AppearsApproximately 120 Brew Cycles Have Been CompletedReplace the Charcoal Filter and Clear the Reminder
Program Icon Is IlluminatedDelay Brew Is ActivePress Program to Return to Standby if Scheduled Brewing Is Not Wanted
Coffee Quantity Is Less Than Reservoir WaterWater Is Absorbed by Grounds or Lost as SteamAllow for Up to Approximately 10% Reduction
Coffee Tastes OilyExtracted Coffee Oils, Especially From Dark RoastsClean the Coffee Maker
Beep Sound Is DisabledAudible Indicator Setting Has Been Turned OffHold Program + Minute to Restore Sound
Warming Plate Temperature Needs AdjustmentLow, Medium, or High Setting Is SelectedPress Keep Warm to Change Temperature

Coffee Maker Not Brewing Properly

An overloaded electrical circuit may interfere with normal operation.

Operate the coffee maker on an electrical circuit separate from other appliances.

Never operate the coffee maker without water.

Coffee Maker Takes Longer to Brew

Mineral deposits from water can lengthen brewing time.

Run the cleaning cycle using seven cups of white vinegar and seven cups of cold water, then rinse with at least three water cycles.

Clean Light Is On

The Clean icon appears after approximately 150 brewing cycles.

To descale:

  1. Prepare the vinegar-and-water cleaning mixture.
  2. Pour it into the reservoir.
  3. Install the filter basket holder and position the carafe.
  4. Hold Program + Hour for 1.5 seconds.
  5. Press Power/Brew.
  6. Complete the cleaning cycle and rinse at least three times.

Filter Light Is On

The Filter icon appears after approximately 120 brewing cycles.

Replace the charcoal filter and hold Program + Keep Warm for 1.5 seconds to clear the reminder.

Coffee Maker Starts Brewing at a Scheduled Time

When Delay Brew is active, the Program icon remains illuminated.

Press Program to cancel scheduled brewing and return the machine to standby.

Beep Sound Is Not Heard

The audible indicator may have been turned off.

Hold Program + Minute to restore the beep setting.

Coffee Maker Produces Less Coffee Than Expected

Some water remains in the coffee grounds or is lost as steam during brewing.

The manual states that this can reduce the finished coffee quantity by as much as approximately 10% compared with the amount of water initially added.

Warranty Information

The bella BREW coffee maker includes a limited warranty provided by Sensio Inc., doing business as Made by Gather.

The warranty covers mechanical defects in materials and workmanship for two years from the delivery date, with a separate 90-day period for non-mechanical parts.

Warranty Coverage

Warranty DetailInformation
Warranty ProviderSensio Inc. dba Made by Gather
Mechanical Warranty2 Years
Non-Mechanical Parts Coverage90 Days
Warranty StartDate of Initial Delivery
Eligible PurchaserOriginal Retail Purchaser
TransferabilityNon-Transferable
Required ProofOriginal Sales Receipt
Available RemedyRepair, Replacement, or Refund at Provider’s Discretion
Customer Service1-866-832-4843

What the Warranty Covers

During the applicable warranty period, Sensio may repair or replace a product found to be defective or issue a refund.

The remedy is determined by Sensio.

Warranty Exclusions

The warranty does not cover normal wear or damage resulting from:

  • Negligent product use.
  • Incorrect voltage or electrical current.
  • Improper routine maintenance.
  • Use contrary to operating instructions.
  • Unauthorized disassembly.
  • Repairs or modifications by people other than qualified Sensio personnel.
  • Natural disasters such as fires, floods, hurricanes, or tornadoes.

The warranty also contains limitations on incidental and consequential damages. Applicable consumer rights and restrictions may vary by jurisdiction.

How to Request Warranty Service

  1. Contact Customer Service at 1-866-832-4843.
  2. Explain the problem to the service representative.
  3. Follow the telephone troubleshooting instructions.
  4. If the problem cannot be resolved, obtain a case number.
  5. Follow the product return instructions provided by the representative.

Returning a Product for Warranty Service

If the product must be returned, attach a label containing:

  • Customer name.
  • Customer address.
  • Daytime contact telephone number.
  • Case number.
  • Description of the problem.

Include a copy of the original sales receipt.

Pack the product carefully and send it to the address supplied by Sensio with shipping and insurance prepaid.

Sensio does not accept responsibility for products while they are in transit to its Customer Service Center.

Customer Support Information

Customer service for the bella BREW coffee maker is provided by Sensio Inc. dba Made by Gather.

Contact DetailInformation
Brandbella
CompanySensio Inc. dba Made by Gather
Customer Service Phone1-866-832-4843
Customer Service Emailhelp@bellahousewares.com
Brand Websitehttps://bellakitchenware.com
Company LocationNew York, NY 10016, USA

Product Registration

Product registration is available through the brand website at https://bellakitchenware.com.

When to Contact Customer Service

Contact customer service for assistance with a product defect, malfunction, damaged electrical cord, warranty claim, or repair that cannot be performed through normal user maintenance.

Frequently Asked Questions

How do I use the bella BREW 14-Cup Coffee Maker?

Insert the filter basket holder and reusable gold-tone filter, add approximately one tablespoon of medium-ground coffee per cup, and fill the reservoir to the desired level. Place the glass carafe on the warming plate and press Power to start brewing. The Brew icon illuminates during brewing, and the machine changes to Keep Warm after the cycle finishes.

How do I set the clock on the bella BREW coffee maker?

When first plugged in, the display flashes 12:00 AM. Use Hour and Minute to set the time. The clock saves automatically after five seconds. To change it later, hold Hour or Minute for 1.5 seconds until the display flashes, adjust the time, and wait five seconds.

How do I program the bella coffee maker to brew automatically?

Hold Program for 1.5 seconds until the brewing time flashes. Use Hour and Minute to select the start time, then press Program or wait five seconds. The Program icon remains illuminated, and brewing begins at the selected time. Press Program again to cancel Delay Brew.

What is the Gold Cup setting on the bella BREW coffee maker?

Gold Cup is a dedicated eight-cup brewing setting. The manual specifies eight cups of water and 66 grams of medium-ground coffee, approximately 13 scoops. Select Gold Cup using the Strength button before starting the brewing cycle.

How do I clean and descale the bella 14-cup coffee maker?

Mix seven cups of white vinegar with seven cups of cold water and pour the solution into the reservoir. With the filter basket holder and carafe installed, hold Program + Hour for 1.5 seconds, then press Power/Brew. After the cleaning cycle finishes, run at least three water-only cycles to rinse the machine.

How do I reset the Clean or Filter light?

The Clean light indicates that descaling is due, typically after approximately 150 brewing cycles. Run the cleaning cycle and rinse the machine as instructed. For the Filter light, replace the charcoal water filter and hold Program + Keep Warm for 1.5 seconds to clear the indicator.

How long does the bella BREW coffee maker keep coffee warm?

The default Keep Warm duration is two hours at Medium temperature. The warming plate offers Low, Medium, and High settings, with a duration adjustable from 0 to four hours in 15-minute increments.

What is the warranty on the bella BREW 14-Cup Coffee Maker?

The coffee maker has a limited warranty covering mechanical defects for two years from the initial delivery date and non-mechanical parts for 90 days. Coverage is limited to the original retail purchaser and requires proof of purchase. For warranty assistance, call 1-866-832-4843 or email help@bellahousewares.com.

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