ThinkPad S3 Gen 2

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FieldDetails
Document TitleE14/R14/E15/S3 Gen 2 User Guide
Document TypeUser Guide
Brand NameLenovo
Product NameThinkPad E14, ThinkPad R14, ThinkPad E15, ThinkPad S3 Gen 2
Model Number(s)E14 (20RA, 20RB, 20WF, 20WG); R14 (20RC); E15 (20RD, 20RE); S3 Gen 2 (20RG)
PDF File Size6.04 MB 
Number of Pages98
Languages CoveredEnglish 

Lenovo ThinkPad S3 Gen 2

The Lenovo ThinkPad E14, R14, E15, and S3 Gen 2 are laptop computers designed for business applications, everyday computing, internet access, communication, and multimedia use. These models feature Full HD displays, built-in cameras, microphones, stereo speakers, wireless networking, and Lenovo’s TrackPoint pointing system.

The ThinkPad E14, R14, and S3 Gen 2 feature 14-inch displays, while the ThinkPad E15 includes a larger 15.6-inch display and a dedicated numeric keypad. All four models use a six-row keyboard, with backlit keyboards available in selected configurations.

The computers include USB-C connectivity for charging, data transfer, and compatible external displays. Additional connections include HDMI, USB Type-A, Ethernet, a 3.5 mm audio connector, and a security-lock slot.

Selected models include a fingerprint reader integrated into the Power button, a physical ThinkShutter camera privacy cover, and a Trusted Platform Module (TPM).

The computers support Windows 10, Lenovo Vantage, UEFI BIOS configuration, Windows recovery tools, and customer-replaceable components. Available storage configurations include 2.5-inch drives, M.2 solid-state drives, and Intel Optane memory on selected models.

These instructions cover computer specifications, hardware components, Windows setup, keyboard shortcuts, TrackPoint operation, wireless connections, power management, security, BIOS configuration, system recovery, hardware replacement, troubleshooting, and Lenovo support.

Supported Models and Specifications

Model Identification

ProductMachine Type(s)Display Size
ThinkPad E1420RA, 20RB, 20WF, 20WG14 inches
ThinkPad R1420RC14 inches
ThinkPad E1520RD, 20RE15.6 inches
ThinkPad S3 Gen 220RG14 inches

Dimensions

MeasurementE14 / R14 / S3 Gen 2E15
Width325.3 mm (12.80 inches)368 mm (14.49 inches)
Depth232.8 mm (9.17 inches)245 mm (9.65 inches)
Thickness18.8–21.4 mm (0.74–0.84 inches)19.75 mm (0.78 inches)

Technical Specifications

SpecificationDetails
Product TypeLaptop Computer
Operating System CoveredWindows 10
Display Resolution1920 × 1080 pixels
Display TechnologyIPS or TN, Depending on Configuration
ProcessorVaries by Configuration
MemoryDDR4
Storage Options2.5-Inch Storage Drive, M.2 SSD, Intel Optane Memory (Selected Models)
2.5-Inch Drive Height7 mm (0.28 inches)
KeyboardSix-Row Keyboard
Keyboard BacklightAvailable on Selected Models
Numeric KeypadThinkPad E15
Pointing DevicesTrackPoint and Trackpad
CameraBuilt-In
MicrophonesBuilt-In
SpeakersIntegrated
Wireless NetworkingWireless LAN and Bluetooth
Wired NetworkingEthernet
Fingerprint ReaderSelected Models
ThinkShutter Privacy CoverSelected Models
Security ChipTPM on Selected Models
FirmwareUEFI BIOS
AC Adapter Power Options45W or 65W, Depending on Model

Processor information can be viewed by right-clicking the Windows Start button and selecting System.

Electrical Specifications

SpecificationValue
AC Adapter Input Voltage100–240V AC
Input Frequency50–60 Hz
Maximum Heat Output, 45W Configuration154 Btu/hr
Maximum Heat Output, 65W Configuration222 Btu/hr
USB-C Power Output5V, 3A
USB-C Data Transfer RateUp to 5 Gbps

Operating Environment

ConditionSpecification
Maximum Altitude Without Pressurization3048 m (10,000 ft)
Operating Temperature5–35°C (41–95°F)
Storage Temperature Without Packaging5–43°C (41–109°F)
Storage Temperature in Original Packaging-20–60°C (-4–140°F)
Operating Relative Humidity8–95% at 23°C Wet-Bulb Temperature
Storage Relative Humidity5–95% at 27°C Wet-Bulb Temperature
Minimum Battery Charging Temperature10°C (50°F)

Parts and Components

Front Components

ComponentFunction
Built-In MicrophonesCapture sound for recording, voice communication, and conferencing
CameraTakes photographs and records videos
Camera IndicatorIlluminates when the camera is operating
ThinkShutterCovers or uncovers the camera lens on selected models
DisplayProvides Full HD visual output

Camera and Privacy Cover

The integrated camera supports photography, video recording, and communication through compatible applications.

Selected models include ThinkShutter, a physical sliding camera cover.

Move the ThinkShutter slider to cover the camera lens when it is not being used.

When the camera operates, the camera indicator turns on.

Base Components: E14, R14 and S3 Gen 2

ComponentFunction
Power ButtonTurns on the computer or activates Sleep mode
Fingerprint ReaderProvides fingerprint authentication on selected models
SpeakersProduce audio output
TrackpadControls pointer movement, clicking, and gestures
TrackPoint Pointing DeviceProvides pointer control and scrolling

Base Components: E15

The ThinkPad E15 includes the same primary pointing and power controls, together with a dedicated numeric keypad.

ComponentFunction
Power Button/Fingerprint ReaderControls power and optional fingerprint authentication
Numeric KeypadAllows rapid numeric input
SpeakersProduce audio output
TrackpadProvides touch-based mouse functions
TrackPointProvides pointing, clicking, and scrolling controls

Left-Side Ports and Connections

The left side includes USB-C, USB 3.2, HDMI, and audio connections.

Connector Guide

ConnectorFunction
USB-C (USB 3.2 Gen 1)Charging, data transfer, external display, and compatible accessories
Always On USB 3.2 Gen 1Connects and charges compatible USB devices
USB 3.2 Gen 1Connects USB peripherals
HDMIConnects compatible external displays and digital audio equipment
Audio ConnectorConnects compatible headphones or headsets

USB-C Connector

The USB-C connector supports several functions.

FunctionSpecification
Computer ChargingSupported
USB-C Peripheral Power Output5V, 3A
USB Data TransferUp to 5 Gbps
USB-C to VGA Output1920 × 1080 at 60 Hz
USB-C to DisplayPort Output3840 × 2160 at 60 Hz
Peer-to-Peer ChargingLenovo P-to-P 2.0

When the battery charge is below 10%, connected USB-C accessories might not function correctly.

Always On USB Charging

The Always On USB connector can charge compatible devices when the laptop is:

  • Powered on
  • Powered off
  • In Sleep mode
  • In Hibernation mode

By default, Always On USB is enabled, while Charge in Battery Mode is disabled.

When the laptop is off or hibernating and Charge in Battery Mode is disabled, connect AC power to use the charging feature.

How to Enable Always On USB

  1. Enter the UEFI BIOS menu.
  2. Select Config > USB.
  3. Enable Always On USB.
  4. Save the changes.

HDMI Connector

The HDMI connector supports compatible digital audio and video devices, including televisions, monitors, and projectors.

Audio Connector

The 3.5 mm four-pole connector supports compatible headphones and headsets.

Important: The audio connector does not support standalone external microphones.

Right-Side Ports and Connections

ConnectorFunction
USB 2.0Connects compatible USB peripherals
EthernetConnects to a wired local area network
Security-Lock SlotAccepts a compatible security cable lock

USB Connection Standards

USB StandardNominal Data Rate
USB 3.2 Gen 1 / USB 3.1 Gen 15 Gbps
USB 3.2 Gen 2 / USB 3.1 Gen 210 Gbps
USB 3.2 Gen 2×220 Gbps

These values describe USB standards. The laptop’s USB-C and USB 3.2 Gen 1 connections are specified for up to 5 Gbps.

Actual transfer speeds depend on the connected device, system configuration, files, and operating environment.

Power and Fingerprint Indicator Lights

The Power button contains status lights for system operation and optional fingerprint authentication.

Power Indicator Guide

IndicatorMeaning
White, Blinks Three TimesComputer has just been connected to power
Solid WhiteComputer is on
Rapidly Blinking WhiteComputer is entering Sleep or Hibernation mode
Slowly Blinking WhiteComputer is in Sleep mode
OffComputer is off or in Hibernation mode

Fingerprint Reader Indicator

IndicatorMeaning
Green, Blinks for Two Seconds Then Remains OnFingerprint reader is ready
Solid WhiteFingerprint scan was successful

Important Safety Instructions

The laptop, power adapter, and rechargeable battery must be operated according to Lenovo’s safety instructions.

General Safety

  • Keep liquids away from the computer and electrical connections.
  • Do not use cracked, damaged, or overheated power cables.
  • Avoid dropping, twisting, striking, or shaking the computer.
  • Keep ventilation openings unobstructed.
  • Do not place heavy objects on the display.
  • Do not operate or charge the computer near flammable materials.
  • Disconnect power before opening the computer for an authorized replacement procedure.

Heat and Ventilation

The computer and power adapter can become hot during operation.

Avoid prolonged skin contact with hot surfaces.

Do not place the computer on beds, carpets, sofas, or other materials that obstruct ventilation.

The temperature of air entering the computer must not exceed 35°C (95°F).

Power Adapter Safety

Use power cords and adapters supplied or approved by the manufacturer.

Do not wrap cords around the adapter while it is operating.

Do not cover the adapter with clothing or other objects.

Keep the adapter away from liquids and damaged electrical outlets.

Battery Safety

Do not:

  • Open or disassemble the rechargeable battery.
  • Crush or puncture the battery.
  • Short-circuit its electrical connections.
  • Expose it to fire, water, or excessive heat.
  • Use a damaged or leaking battery.

The built-in rechargeable battery must be replaced by a Lenovo-authorized repair facility or technician.

Electrical Safety

Do not connect or disconnect cables during electrical storms.

Connect power cables to properly wired electrical outlets.

Before disconnecting non-USB external devices, wait at least five seconds after shutting down the computer.

Display Safety

The LCD contains glass.

If the display breaks and internal fluid contacts the eyes or skin, rinse the affected area with water for at least 15 minutes.

Seek medical assistance if symptoms remain.

Headphone Safety

Excessive headphone volume can damage hearing.

Use compatible headphones and maintain an appropriate listening level.

Before First Use

Initial Setup

  1. Place the laptop on a stable, well-ventilated surface.
  2. Make sure the cooling openings are clear.
  3. Connect the supplied AC power adapter to the USB-C power connector.
  4. Connect the adapter to a suitable electrical outlet.
  5. Press the Power button.
  6. Follow the Windows 10 setup instructions.

Windows 10 Account Setup

Windows requires a user account.

The account can be a local Windows account or a Microsoft account.

Local Windows Account

A local account is associated with the computer.

The first account created during Windows setup has Administrator privileges.

Adding Another User

  1. Open Start > Settings > Accounts.
  2. Select Family & other users.
  3. Follow the displayed instructions.

Microsoft Account

A Microsoft account provides access to supported Microsoft services and can synchronize selected settings between Windows devices.

A Microsoft account can be created through:

https://signup.live.com

Windows 10 Desktop and Controls

Windows ComponentFunction
Start ButtonOpens the Start menu
SearchFinds applications, settings, files, and information
Task ViewDisplays open applications
SettingsOpens Windows configuration options
PowerProvides Sleep, Shutdown, and Restart
Network IconDisplays network status and available networks
Battery IconDisplays battery charge and power settings
Action CenterDisplays notifications and quick settings

Opening Control Panel

Open:

Start > Windows System > Control Panel

Control Panel can also be found through Windows Search.

Connecting to WiFi

The laptops include wireless LAN connectivity.

WiFi Setup Instructions

  1. Select the network icon in the Windows notification area.
  2. View the available wireless networks.
  3. Choose the required network.
  4. Enter the security information if requested.

Connecting to Ethernet

Connect an Ethernet cable between the laptop’s Ethernet port and compatible network equipment.

When using a supported docking station, use the docking station’s Ethernet connector instead.

Connecting Bluetooth Devices

Bluetooth supports communication with compatible devices such as keyboards, mice, smartphones, and speakers.

Bluetooth Pairing

  1. Open Action Center.
  2. Enable Bluetooth.
  3. Right-click the Bluetooth icon.
  4. Select Go To Settings > Add Bluetooth or other device > Bluetooth.
  5. Choose the required device.
  6. Follow the instructions to finish pairing.

For reliable communication, keep Bluetooth devices within approximately 10 meters (33 feet) of the computer.

Lenovo Vantage

Lenovo Vantage provides tools for managing and maintaining the computer.

Lenovo Vantage Functions

FunctionDescription
Device InformationDisplays system details
Hardware SettingsChanges supported computer settings
UpdatesInstalls available BIOS, firmware, and driver updates
DiagnosticsChecks supported hardware components
SecurityProvides available security information
WarrantyDisplays warranty status
DocumentationOpens guides and support resources

Opening Lenovo Vantage

Open the Start menu and select Lenovo Vantage.

The application can also be found through Windows Search.

If it is not installed, Lenovo Vantage can be obtained from Microsoft Store.

Keyboard Shortcuts and Function Keys

The laptops include special keys for controlling common computer functions.

Keyboard Function Guide

FunctionDescription
Speaker MuteTurns sound on or off
Volume DownDecreases speaker volume
Volume UpIncreases speaker volume
Microphone MuteTurns microphone input on or off
Brightness DownDarkens the display
Brightness UpBrightens the display
External DisplayOpens display management
Wireless ControlEnables or disables wireless functions
SettingsOpens Windows Settings
BluetoothEnables or disables Bluetooth
Keyboard SettingsOpens keyboard configuration
User-Defined F12Runs the configured function
CalculatorOpens Calculator on the E15
SleepPlaces the computer into Sleep mode
Snipping ToolOpens the screen capture tool

Fn Lock

Fn Lock controls whether F1–F12 keys perform standard functions or special functions directly.

Fn Lock StatusF1–F12 Behavior
EnabledStandard F1–F12 functions
DisabledSpecial functions printed on the keys

Press Fn + Esc to change Fn Lock.

Fn Key Combinations

ShortcutFunction
Fn + SpacebarChanges keyboard backlight status on supported models
Fn + BBreak
Fn + KScroll Lock
Fn + PPause
Fn + SSystem Request
Fn + 4Sleep mode
Fn + Left ArrowHome
Fn + Right ArrowEnd

To wake the computer after using Fn + 4, press Fn or the Power button.

Numeric Keypad

The ThinkPad E15 includes a dedicated numeric keypad.

Numeric input is available when Num Lock is enabled.

Using the TrackPoint Pointing Device

The TrackPoint pointing system provides mouse functions without requiring an external mouse.

TrackPoint Controls

ComponentFunction
Pointing StickMoves the pointer
Left-Click ButtonSelects or opens an item
Right-Click ButtonDisplays a shortcut menu
Middle ButtonSupports scrolling

Moving the Pointer

Apply gentle fingertip pressure to the TrackPoint pointing stick.

The pointer moves in the direction of pressure.

Greater pressure increases pointer movement speed.

Scrolling with TrackPoint

Hold the middle button while applying pressure to the pointing stick vertically or horizontally.

Disabling TrackPoint

  1. Open Start > Settings > Devices > Mouse.
  2. Follow the displayed TrackPoint configuration instructions.

Replacing the TrackPoint Cap

The pointing-stick cap can be replaced.

Use a compatible replacement cap with the required grooved design.

Using the Trackpad

The trackpad supports pointer movement, clicking, scrolling, and multi-touch gestures.

Trackpad Gestures

GestureFunction
One-Finger TapLeft-click
Two-Finger TapRight-click
Two-Finger SlideScroll vertically or horizontally
Two-Finger PinchZoom out
Two-Finger SpreadZoom in
Three-Finger Swipe UpOpens Task View
Three-Finger Swipe DownShows the desktop

Disabling the Trackpad

  1. Open Start > Settings > Devices > Touchpad.
  2. Turn off the Touchpad setting.

Trackpad Cleaning

If the surface becomes stained, turn off the computer and gently wipe the trackpad with a soft, lint-free cloth lightly moistened with lukewarm water or computer cleaner.

Using the Camera

The built-in camera supports photographs, video recording, and video conferencing.

Taking Photos or Videos

  1. Slide ThinkShutter to the right to uncover the lens, if fitted.
  2. Open the Start menu.
  3. Select Camera.
  4. Choose the photo or video function.

The camera indicator lights up during operation.

Connecting an External Display

The laptops support wired and wireless external displays.

Wired Display Connections

  1. Connect the display to HDMI or a compatible USB-C display adapter.
  2. Connect the display to power.
  3. Turn on the external display.

If Windows does not recognize it, right-click the desktop and select:

Display settings > Detect

External Display Resolutions

ConnectionMaximum Supported Resolution
USB-C Display Output4096 × 2304 at 60 Hz
HDMI4096 × 2160 at 24 Hz

Display Modes

ModeFunction
DuplicateShows the same image on both displays
ExtendExpands the desktop across displays
Show Only on 1Uses the computer display
Show Only on 2Uses the external display

Wireless Display Connection

For compatible Miracast displays:

  1. Open Settings > Devices > Bluetooth & other devices.
  2. Select Add Bluetooth or other device.
  3. Choose Wireless display or dock.
  4. Follow the pairing instructions.

Battery Charging and Power Management

Checking Battery Status

Select the battery icon in the Windows notification area.

The battery icon provides charge information and access to power settings.

Battery temperature information can be viewed through Lenovo Vantage.

Charging Time

Charging ConditionApproximate Time
Standard Full Charge4–8 Hours
Rapid Charge, Computer OffUp to 80% in Approximately 1 Hour

Rapid charging is available only when supported by the supplied power adapter.

The recommended charging temperature is 10–35°C (50–95°F).

The computer does not start a new charging cycle when the remaining battery charge exceeds 95%.

Lenovo P-to-P 2.0 Charging

The USB-C connector supports Lenovo P-to-P 2.0, allowing one compatible computer to supply power to another through a USB-C cable.

Requirements

  • Both computers must support P-to-P 2.0 and USB-C Power Delivery.
  • Always On USB and Charge in Battery Mode must be enabled.
  • The supplying computer must have at least 30% battery charge.
  • Its battery level must be at least three percentage points higher than the receiving computer.

Enabling P-to-P Charging

  1. Open UEFI BIOS.
  2. Select Config > USB.
  3. Enable Always On USB and Charge in Battery Mode.
  4. Save the settings.

Connect both compatible computers using a USB-C to USB-C cable.

The supplying computer stops delivering power when its battery falls below 30%.

Power Plans and Sleep Settings

Changing the Power Button Function

  1. Right-click the battery icon.
  2. Select Power Options > Choose what the power buttons do.
  3. Configure the required action.

Default ENERGY STAR Power Settings

When connected to AC power:

FunctionDefault Time
Turn Off DisplayAfter 10 Minutes
Enter Sleep ModeAfter 30 Minutes

Power settings can be changed through Windows Power Options.

Airplane Mode

Airplane Mode disables wireless communication.

To change the setting:

  1. Open Start > Settings > Network & Internet > Airplane mode.
  2. Turn Airplane Mode on or off.

Security Features

Security-Lock Slot

A compatible cable lock can be connected to the computer and secured to a desk or other fixed object.

UEFI BIOS Passwords

PasswordFunction
Power-On PasswordRestricts startup access
Supervisor PasswordProtects BIOS settings
System Management PasswordProvides managed access to BIOS configuration
User Hard Disk PasswordProtects data on the storage drive
Master Hard Disk PasswordProvides administrative access to protected storage

Setting or Changing a BIOS Password

  1. Restart the computer.
  2. Press F1 when the Lenovo logo appears.
  3. Select Security > Password.
  4. Choose the required password type.
  5. Follow the instructions.
  6. Save the changes.

Forgotten Passwords

Password TypeRecovery Requirement
Power-On PasswordCan be removed using a known Supervisor password; otherwise contact Lenovo service
Supervisor PasswordSystem board replacement through authorized service
System Management PasswordCan be removed using a known Supervisor password; otherwise contact Lenovo service
Hard Disk PasswordLenovo cannot reset the password or recover protected data; storage replacement may be required

Fingerprint Reader Setup

Selected models include a fingerprint reader integrated into the Power button.

Enrolling a Fingerprint

  1. Open Start > Settings > Accounts > Sign-in options.
  2. Select the fingerprint enrollment option.
  3. Follow the instructions.

Registering multiple fingerprints is recommended.

Signing In

When the fingerprint indicator is solid green, place an enrolled finger on the reader.

Fingerprint Reader Care

Avoid scratching the reader.

Do not use wet, dirty, injured, or wrinkled fingers for authentication.

UEFI BIOS Setup

UEFI BIOS initializes the computer’s hardware and starts the operating system.

Entering BIOS

  1. Restart the computer.
  2. Press F1 when the Lenovo logo appears.

BIOS Navigation Keys

KeyFunction
F1General Help
F9Restore Default Settings
F10Save and Exit
F5 / MinusDecrease Value
F6 / PlusIncrease Value
Arrow KeysNavigate Menus
EnterSelect
EscReturn to Previous Menu

Changing the Boot Order

  1. Open UEFI BIOS.
  2. Select Startup > Boot.
  3. Arrange the startup devices.
  4. Press F10 to save.

Temporary Boot Device Selection

Press F12 during startup.

Choose the required boot device and press Enter.

Setting Date and Time

  1. Enter UEFI BIOS.
  2. Select Date/Time.
  3. Adjust the date and time.
  4. Save the settings.

Updating UEFI BIOS

BIOS updates can be installed through Lenovo Vantage or downloaded from:

https://pcsupport.lenovo.com

Follow the instructions supplied with the update package.

Windows 10 Recovery

Windows 10 provides several recovery functions for restoring system files, settings, and the operating system.

System Restore

  1. Open Control Panel.
  2. Select Recovery.
  3. Select Open System Restore.
  4. Follow the instructions to restore an earlier system state.

Restoring Personal Files

If files were previously backed up using File History:

  1. Open Control Panel.
  2. Select File History > Restore personal files.
  3. Follow the recovery instructions.

Resetting Windows 10

  1. Open Start > Settings > Update & Security > Recovery.
  2. Under Reset this PC, select Get started.
  3. Choose whether to keep or remove personal files.
  4. Follow the instructions.

Back up important data before resetting Windows.

Advanced Startup Options

  1. Open Settings > Update & Security > Recovery.
  2. Select Restart now under Advanced Startup.
  3. Open Troubleshoot > Advanced options.
  4. Choose the required recovery tool.

Automatic Windows Recovery

After two consecutive failed startup attempts, the Windows recovery environment starts automatically.

The recovery environment provides repair and restoration options.

Creating a Recovery USB Drive

A recovery USB drive can be used when Windows does not start correctly.

Creating the Drive

  1. Connect the computer to AC power.
  2. Prepare a USB drive with at least 16 GB of storage.
  3. Connect it to the computer.
  4. Search Windows for Create a recovery drive.
  5. Open the application.
  6. Approve the User Account Control prompt.
  7. Follow the displayed instructions.

Important: Existing files on the USB drive will be deleted.

Using the Recovery USB

  1. Connect AC power.
  2. Insert the recovery USB drive.
  3. Restart the computer.
  4. Press F12 at the Lenovo logo.
  5. Select the recovery USB drive.
  6. Follow the recovery instructions.

Installing Windows 10 and Drivers

A clean Windows installation replaces the operating system and may erase existing files.

Preparing for Installation

Before installation:

  • Back up important files.
  • Disable BitLocker if it is enabled.
  • Set TPM 2.0 to Active in BIOS.
  • Use the appropriate storage controller settings.

Installing Windows

  1. Connect the Windows installation drive.
  2. Enter UEFI BIOS.
  3. Select Startup > Boot.
  4. Choose the installation device.
  5. Enable OS Optimized Defaults.
  6. Save the BIOS configuration.
  7. Follow the Windows installation instructions.
  8. Install device drivers.
  9. Run Windows Update.
  10. Install Lenovo Vantage.

Intel Optane Configurations

On models equipped with Intel Optane memory, select RST mode for the storage controller before installation.

After Windows installation, install Intel Rapid Storage Technology and the Intel Optane management software before enabling Intel Optane.

Customer Replaceable Units

The laptops support customer replacement of designated components.

Self-Service CRUs

ComponentReplacement Type
AC Power AdapterSelf-Service
Power CordSelf-Service

Optional-Service CRUs

ComponentReplacement Type
Base Cover AssemblyOptional-Service
Memory ModuleOptional-Service
Hard Disk DriveOptional-Service, Selected Models
Hard Disk Drive BracketOptional-Service, Selected Models
Hard Disk Drive CableOptional-Service, Selected Models
M.2 Solid-State DriveOptional-Service, Selected Models
M.2 SSD BracketOptional-Service, Selected Models
Speaker AssemblyOptional-Service

Preparing for Hardware Replacement

Before replacing internal components, Fast Startup and the built-in battery must be disabled.

Disabling Fast Startup

  1. Open Control Panel.
  2. Select Power Options > Choose what the power buttons do.
  3. Select Change settings that are currently unavailable.
  4. Clear Turn on fast startup.
  5. Save the changes.

Disabling the Built-In Battery

  1. Restart the computer.
  2. Press F1 during startup.
  3. Select Config > Power.
  4. Choose Disable Built-in Battery.
  5. Confirm Yes.
  6. Wait for the computer to turn off automatically.

Allow the computer to cool before continuing.

Replacing the Base Cover

  1. Disable the built-in battery.
  2. Disconnect power and all external cables.
  3. Close the display.
  4. Turn the computer over.
  5. Loosen the base-cover screws.
  6. Release the retaining latches.
  7. Remove the base cover.

To reinstall, position the replacement cover, secure its latches, and tighten the screws.

The E14/R14/S3 Gen 2 and E15 use different base-cover layouts.

Replacing the Memory Module

  1. Disable the built-in battery and disconnect power.
  2. Remove the base cover.
  3. Release the latches on both sides of the memory slot.
  4. Remove the existing module.
  5. Align the replacement DDR4 module with the socket.
  6. Insert it at approximately 20 degrees.
  7. Pivot it downward until the latches lock.
  8. Reinstall the base cover.

Do not touch the memory module’s electrical contacts.

Replacing the Internal Storage Drive

The 2.5-inch storage drive is connected through a cable and mounting bracket.

Storage Drive Replacement

  1. Back up important data.
  2. Disable the built-in battery and disconnect power.
  3. Remove the base cover.
  4. Disconnect the storage cable from the system board.
  5. Remove the storage drive.
  6. Disconnect its cable.
  7. Remove its mounting bracket.
  8. Attach the bracket and cable to the replacement drive.
  9. Install the new drive.
  10. Reconnect the system board cable.
  11. Reinstall the base cover.

Avoid shocks, pressure, and contact with electrical connections.

Replacing an M.2 Solid-State Drive

The laptop supports different M.2 drive arrangements depending on configuration.

Short M.2 SSD

  1. Disable the built-in battery.
  2. Disconnect power and remove the base cover.
  3. Remove the M.2 drive bracket.
  4. Remove the retaining screw.
  5. Remove the existing SSD assembly.
  6. Install the replacement SSD in its bracket.
  7. Insert the assembly at approximately 20 degrees.
  8. Pivot it downward and secure the screw.
  9. Reinstall the bracket and base cover.

Long M.2 SSD

For configurations using Intel Optane memory, disable Intel Optane before replacing the drive.

  1. Enter UEFI BIOS.
  2. Open the Intel Rapid Storage Technology settings.
  3. Disable Intel Optane while preserving user data.
  4. Wait for the process to finish.
  5. Disable the built-in battery and disconnect power.
  6. Remove the base cover and SSD bracket.
  7. Remove the SSD retaining screw.
  8. Replace the drive.
  9. Reinstall the bracket and base cover.

Important: Do not remove or damage the thermal pads attached to the SSD bracket.

Replacing the Speaker Assembly

  1. Disable the built-in battery and disconnect power.
  2. Remove the base cover.
  3. Remove the speakers and release their cables.
  4. Disconnect the speaker assembly connector.
  5. Connect the replacement speaker assembly.
  6. Route the cables correctly.
  7. Install the speakers in their designated positions.
  8. Reinstall the base cover.

Troubleshooting Guide

Common Problems and Recommended Actions

ProblemRecommended Action
Computer does not respondHold the Power button until the computer turns off, then restart
Windows fails to startUse Windows Recovery
WiFi does not connectCheck the network connection and wireless settings
Bluetooth device cannot connectEnable Bluetooth and repeat device pairing
Trackpad does not workCheck Touchpad settings
External monitor is not detectedOpen Display settings and select Detect
Battery is not chargingCheck the power connection and charging temperature
Fingerprint reader does not recognize a fingerClean the reader and use an enrolled finger
USB device does not operateCheck its connection and applicable USB settings
Computer fails after hardware replacementRecheck the replacement procedure and power connection

Unresponsive Computer

If the computer stops responding, press and hold the Power button until it turns off.

Restart the computer.

If the problem persists on a model with a built-in battery, disconnect power, hold the Power button for approximately seven seconds, reconnect AC power, and restart.

Liquid Spilled on the Computer

  1. Disconnect AC power immediately.
  2. Turn off the computer.
  3. Do not turn it upside down to drain liquid.
  4. Wait until the computer is completely dry before restarting.

Error Codes and Messages

Error CodeMeaningRecommended Action
0190Critical Low BatteryConnect AC power and charge the battery
0191Invalid Remote Security ChangeConfirm the operation and retry
0199Supervisor Password Retry Limit ExceededConfirm the password and retry
0271Incorrect Date or TimeSet date and time in BIOS
210x/211xStorage Detection or Read ErrorReinstall the drive; replace it if the error continues
UEFI Variable Storage Nearly FullInsufficient Firmware Variable StorageOpen BIOS and review the cleanup confirmation
Fan ErrorCooling Fan ProblemUse limited-performance startup only as instructed; arrange service if the error persists

Lenovo SmartBeep Diagnostics

Lenovo SmartBeep can identify certain startup beep errors using a compatible smartphone.

  1. Visit https://support.lenovo.com/smartbeep.
  2. Install the recommended diagnostic application.
  3. Run the application near the computer.
  4. Press Fn to repeat the beep sequence.
  5. Review the decoded error information.

Cleaning and Maintenance

Cleaning the Computer Cover

Use a lint-free cloth lightly dampened with mild soap and water.

Do not apply liquid directly to the computer.

Cleaning the Keyboard

Wipe individual keys with a lint-free cloth dampened with mild soap and water.

Use a camera blower with a brush or cool air from a hair dryer to remove dust.

Cleaning the Screen

Use a dry, soft, lint-free cloth.

For stubborn marks, lightly moisten the cloth with water or eyeglass cleaner.

Allow the screen to dry before closing the display.

Storage and Transportation

Long-Term Battery Storage

Store the computer at room temperature with the rechargeable battery at approximately 30–50% charge.

Recharge approximately once per year to prevent overdischarge.

Transporting the Computer

Before placing the laptop in a carrying case:

  • Turn it off or use Sleep or Hibernation.
  • Disconnect external equipment.
  • Use a padded carrying case.
  • Avoid placing heavy objects on the computer.

Accessibility and Ergonomics

Windows provides accessibility functions for users with different requirements.

Accessibility Shortcuts

ShortcutFunction
Windows + UEase of Access Center
Right Shift for 8 SecondsFilter Keys
Shift Five TimesSticky Keys
Num Lock for 5 SecondsToggle Keys
Left Alt + Left Shift + Num LockMouse Keys
Left Alt + Left Shift + PrtScHigh Contrast

Ergonomic Recommendations

AreaRecommendation
Viewing Distance510–760 mm (20–30 inches)
Head and NeckMaintain an upright, neutral position
WristsKeep them relaxed and neutral
SeatingUse a chair with appropriate back support
FeetKeep feet flat on the floor or on a footrest
Work BreaksTake regular short breaks

Warranty Information

The Lenovo ThinkPad E14, R14, E15, and S3 Gen 2 are subject to the Lenovo Limited Warranty applicable to the purchased computer.

Warranty Services

Applicable services may include hardware problem diagnosis, qualifying repairs, and engineering changes.

Warranty coverage depends on the purchased model and applicable warranty conditions.

Warranty Resources

ResourceWebsite
Lenovo Limited Warrantyhttps://www.lenovo.com/warranty/llw_02
Warranty Lookuphttps://pcsupport.lenovo.com/warrantylookup
Additional Serviceshttps://www.lenovo.com/services

Customer Support Information

Lenovo provides support for drivers, BIOS updates, hardware diagnostics, warranty information, and computer problems.

Support Resources

ResourceAddress
Lenovo Supporthttps://pcsupport.lenovo.com
Regional Support Numbershttps://pcsupport.lenovo.com/supportphonelist
Lenovo SmartBeephttps://support.lenovo.com/smartbeep
Accessorieshttps://www.lenovo.com/accessories
Recyclinghttps://www.lenovo.com/recycling
Microsoft Supporthttps://support.microsoft.com

Before Contacting Support

Prepare the product name, machine type, serial number, Windows version, error messages, and description of the problem.

The machine type and serial number can be found on the product label on the underside of the computer.

Frequently Asked Questions

1. How do I enter BIOS on the ThinkPad E14, R14, E15 or S3 Gen 2?

Restart the computer and press F1 when the Lenovo logo appears. The UEFI BIOS menu allows configuration of startup devices, security, hardware settings, and system preferences.

2. How do I enable or disable the ThinkPad trackpad?

Open Start > Settings > Devices > Touchpad and change the Touchpad setting. TrackPoint settings can be accessed separately through the Mouse settings.

3. Does the ThinkPad E14 or E15 support USB-C charging?

Yes. The USB-C connector supports computer charging, compatible USB accessories, data transfer, and external display connections.

4. How long does the ThinkPad battery take to charge?

A normal full charge takes approximately four to eight hours. With a supported rapid-charge adapter and the computer turned off, the battery can reach approximately 80% charge in one hour.

5. How do I reset Windows 10 on these ThinkPad laptops?

Open Settings > Update & Security > Recovery and select Get started under Reset this PC. Choose whether to keep or remove personal files and follow the instructions.

6. Can the RAM and SSD be replaced?

Yes. The guide provides Customer Replaceable Unit procedures for compatible memory modules, internal storage drives, and M.2 SSDs. Fast Startup and the built-in battery must be disabled before starting replacement work.

7. How do I fix a ThinkPad that does not respond?

Hold the Power button until the computer turns off. For a model with a built-in battery, disconnect power and hold the Power button for approximately seven seconds if needed, then reconnect AC power and restart.

8. Where can I download Lenovo ThinkPad E14, R14, E15 and S3 Gen 2 drivers?

Drivers, BIOS updates, and firmware packages are available through Lenovo Vantage or the official Lenovo Support website at https://pcsupport.lenovo.com.

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