S14 G2 ITL Laptop

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Lenovo S14 G2 ITL
FieldDetails
Document TitleLenovo S14 Gen 2 and Lenovo S15 Gen 2 User Guide
Document TypeUser Guide
Brand NameLenovo
Product NameS14 Gen 2, S15 Gen 2
Model Number(s)S14 G2 ITL, S14 G2 ITL Ua, S14 G2 ITL Ub, S14 G2 ALC, S15 G2 ITL, S15 G2 ALC
Machine Type82MU (S14 G2 ITL)
PDF File Size2 MB
Number of Pages36
LanguagesEnglish

Lenovo S14 G2 ITL

The Lenovo S14 G2 ITL is a 14-inch notebook computer equipped with a Full HD display, DDR4 memory, PCI Express solid-state storage, and a built-in 45 Wh rechargeable battery. It supports Wi-Fi, Bluetooth, external displays, USB accessories, and Windows operating system functions.

The laptop includes an integrated camera with a privacy cover, built-in microphones, speakers, a keyboard, and a multi-touch touchpad. Additional functions include keyboard hotkeys, configurable performance modes, fingerprint authentication on supported configurations, and UEFI/BIOS security settings.

This Lenovo S14 G2 ITL user manual covers machine type 82MU, including product specifications, hardware components, setup instructions, operating controls, battery charging, BIOS configuration, Windows recovery, maintenance, troubleshooting, and customer support.

The same user guide also covers the Lenovo S14 G2 ALC, S15 G2 ITL, and S15 G2 ALC. Hardware layouts and certain operating settings differ between these models.

Product Overview

The Lenovo S14 G2 ITL is part of the Lenovo S14 Gen 2 notebook series. It provides essential computing functions for document work, Internet access, video communication, and multimedia applications.

Its 14-inch display supports a Full HD resolution of 1920 × 1080 pixels. The computer uses DDR4 memory and includes one physical SO-DIMM memory slot alongside onboard memory. Storage is provided through a PCI Express M.2 solid-state drive.

The computer supports external monitors through HDMI and USB-C, while its USB Type-A ports allow compatible storage devices, keyboards, mice, printers, and other peripherals to be connected.

Main Features

  • 14-inch Full HD display.
  • 1920 × 1080 screen resolution.
  • Onboard DDR4 memory.
  • One DDR4 SO-DIMM memory slot.
  • M.2 PCI Express SSD storage.
  • 45 Wh three-cell rechargeable battery.
  • 65 W AC power adapter.
  • USB 3.0 connector.
  • USB 2.0 connector.
  • USB-C connector for data and compatible external devices.
  • HDMI external display output.
  • SD and MMC memory card reader.
  • Integrated camera with privacy slider.
  • Built-in microphones and speakers.
  • Wi-Fi and Bluetooth connectivity.
  • Multi-touch touchpad.
  • Keyboard hotkeys and FnLock.
  • Keyboard backlighting.
  • Fingerprint reader on supported configurations.
  • Novo button for BIOS and startup options.
  • Configurable performance modes.
  • Lenovo Vantage and Lenovo PC Manager support.

Technical Specifications

The following specifications apply to the Lenovo S14 G2 ITL and the hardware configuration described in the user guide.

General Specifications

SpecificationDetails
BrandLenovo
Product NameS14 G2 ITL
Product SeriesS14 Gen 2
Machine Type82MU
Product TypeNotebook Computer
Display Size14 inches (355.6 mm)
Display Resolution1920 × 1080 pixels (FHD)
Memory TypeDDR4
Memory ConfigurationOnboard DDR4 and DDR4 SO-DIMM
Physical Memory Slots1
Storage TypeSolid-State Drive
SSD Form FactorM.2 2242 or 2280
Storage InterfacePCI Express
Battery Capacity45 Wh
Battery Cells3
AC Power Adapter65 W
USB PortsUSB 3.0, USB 2.0, USB-C
External DisplayHDMI
Audio Connection3.5 mm Combo Audio Jack
Memory Card ReaderSD, MMC
Wireless ConnectivityWi-Fi, Bluetooth
Fingerprint ReaderSupported Configurations
SecurityUEFI/BIOS Passwords
Operating System InstructionsWindows

Physical Dimensions

DimensionMeasurement
Width324.2 mm (12.76 inches)
Depth215.2 mm (8.47 inches)
Thickness17.9 mm (0.70 inches)

Memory and Storage

ComponentSpecification
Memory TechnologyDDR4
Onboard MemoryDDR4
Additional Memory TypeDDR4 SO-DIMM
Physical Memory Slots1
Storage DeviceSSD
Supported SSD Form FactorsM.2 2242, M.2 2280
Storage BusPCI Express

Power Specifications

SpecificationDetails
Adapter Input100–240 V AC
Input Frequency50–60 Hz
Adapter Output20 V DC, 3.25 A
Adapter Power65 W
Battery Capacity45 Wh
Battery Cells3
Typical Full Charging Time2–4 hours
Recommended Battery Charging Temperature10°C–35°C (50°F–95°F)

The listed battery capacity is a typical value measured under defined test conditions. Actual measured capacity may vary according to the operating environment.

USB Specifications

ConnectorDetails
USB 3.0Connects compatible USB peripherals
USB 2.0Connects compatible USB peripherals
USB-CConnects compatible external displays, storage, and data devices
USB-C Data RateUp to 5 Gbps (USB 3.2 Gen 1)
USB-C Maximum Power Output5 V, 3 A

Actual transfer speeds depend on the connected devices, cables, files, and system conditions.

Parts and Components

The Lenovo S14 G2 ITL includes hardware components on the display assembly, keyboard base, left side, right side, and bottom cover.

Front Components

ComponentFunction
MicrophonesCapture voice and sound
Integrated CameraTakes photographs and records video
Camera Cover SliderCovers or uncovers the camera lens
Camera LightIndicates camera activity
ScreenDisplays text, images, and videos

Integrated Camera

The built-in camera supports:

  • Taking photographs.
  • Recording videos.
  • Video communication.

When the camera is operating, the camera light turns on.

Camera Privacy Cover

The camera includes a sliding privacy cover.

Move the slider to uncover the camera before using an application that requires video.

Slide the cover back over the lens when the camera is not in use.

Built-In Microphones

The integrated microphones capture sound for recording and communication applications.

Display

The S14 G2 ITL features a 14-inch Full HD screen.

The display provides visual output for Windows, applications, documents, and multimedia content.

Keyboard Base Components

The keyboard base includes the Power button, keyboard, touchpad, speakers, and integrated wireless antennas.

ComponentFunction
Wireless AntennasTransmit and receive Wi-Fi and Bluetooth signals
Power LightIndicates the computer’s operating state
Power ButtonTurns on the computer or puts it into sleep mode
Fingerprint ReaderProvides fingerprint authentication on supported models
TouchpadControls pointer movement and supports multi-touch input
KeyboardEnters text and activates supported functions

Power Button

Press the Power button to turn on the computer.

By default, pressing it while Windows is running places the laptop into sleep mode.

The Power button behavior can be changed through Windows Power Options.

Fingerprint Reader

On supported configurations, the fingerprint reader is integrated into the Power button.

It can be used for Windows user authentication after fingerprint enrollment.

Touchpad

The touchpad supports standard mouse-style functions.

Move a finger across the touchpad to control the pointer.

The touchpad also supports multi-touch gestures.

Keyboard

The keyboard includes standard character keys, hotkeys, and function keys.

The FnLock setting changes how shared hotkey and function-key controls operate.

Left-Side Ports

The left side of the Lenovo S14 G2 ITL contains the power connection and primary external-device connectors.

ComponentFunction
Power ConnectorConnects the AC power adapter
Charging LightDisplays charging and AC power status
USB 3.0 ConnectorConnects compatible USB devices
HDMI ConnectorConnects an external digital display
USB-C ConnectorConnects compatible displays, storage, and data devices
Combo Audio JackConnects compatible headphones and headsets

Power Connector

Connect the included AC power adapter to the dedicated power connector.

USB 3.0 Connector

The USB 3.0 connector supports compatible peripherals, including:

  • USB keyboards.
  • USB mice.
  • USB storage devices.
  • USB printers.

HDMI Connector

The HDMI port can connect compatible digital audio and video equipment, including external monitors and televisions.

USB-C Connector

The USB-C connector supports compatible external displays, storage devices, and data peripherals.

An appropriate cable or adapter may be required depending on the connected device.

Combo Audio Jack

The 3.5 mm four-pole audio jack supports compatible headphones and headsets.

Important: The connector does not support conventional standalone external microphones. For headset microphone input, use a compatible headset with a single combined plug.

Right-Side Ports

ComponentFunction
Power LightDisplays power and sleep status
Novo Button HoleOpens BIOS, boot, and Windows startup options
SD Card SlotAccepts SD and MMC memory cards
USB 2.0 ConnectorConnects compatible USB peripherals

Novo Button Hole

The Novo button provides access to startup options before Windows loads.

It can be used to open:

  • UEFI/BIOS Setup Utility.
  • Boot Device Selection Menu.
  • Windows Startup Options.

SD Card Slot

The memory card reader supports Secure Digital (SD) cards and MultiMediaCard (MMC).

It provides removable storage and data transfer functions.

USB 2.0 Connector

The USB 2.0 port supports compatible USB devices such as keyboards, mice, storage devices, and printers.

Bottom Components

Ventilation Slots

The ventilation openings on the underside allow air to enter the computer and help remove internal heat.

Important: Do not obstruct these openings. Blocked airflow may cause the computer to overheat.

Speakers

The built-in speakers produce audio for the operating system, applications, video, and multimedia playback.

Power and Charging Indicator Guide

The Lenovo S14 G2 ITL has status lights for power, battery charging, and fingerprint authentication on supported configurations.

Power Status Indicator

IndicatorMeaning
Solid WhiteComputer is turned on
Blinking WhiteComputer is in sleep mode
OffComputer is turned off or hibernating

Charging Indicator

IndicatorMeaning
Solid WhiteAC power connected; battery charge is 91%–100%
Solid AmberAC power connected; battery charge is 1%–90%
OffComputer is not connected to AC power

Fingerprint Reader Indicator

IndicatorMeaning
Blinking AmberFingerprint reader is starting
Solid AmberFingerprint reader is waiting for a fingerprint

Understanding the Charging Light

A solid amber charging light indicates that the computer is connected to an electrical outlet and the battery charge is between 1% and 90%.

The charging light changes to solid white when the battery reaches 91% or higher.

Safety Instructions

Read the supplied Safety and Warranty Guide, Generic Safety and Compliance Notices, and Setup Guide before using the computer.

Power Safety

Use the included power adapter and a suitable electrical outlet.

The supplied adapter has an input range of 100–240 V AC at 50–60 Hz.

Heat and Ventilation Safety

Operate the notebook on a hard, flat surface.

  • Keep ventilation openings unobstructed.
  • Avoid surfaces that restrict airflow.
  • Prevent prolonged direct contact between the underside and bare skin.

Caution: The bottom surface can become warm during normal operation. Prolonged skin contact for more than one minute may cause discomfort or harm.

Battery Charging Temperature

The recommended charging temperature is between:

10°C and 35°C (50°F and 95°F)

Liquid Spill Safety

If liquid is spilled on the laptop:

  1. Carefully unplug the AC power adapter.
  2. Turn off the computer immediately.
  3. Wait until all liquid has completely dried before turning the computer on again.

Caution: Do not turn the laptop upside down to drain liquid. If the model has keyboard drainage holes, liquid will drain through those openings.

Turning off the laptop immediately may cause unsaved work to be lost, but continuing to use it after a spill can cause serious electrical damage.

Operating and Storage Conditions

The Lenovo S14 G2 ITL should be operated and stored within the following environmental limits.

ConditionSupported Range
Maximum Altitude Without Pressurization3048 m (10,000 ft)
Operating Temperature Up to 2438 m5°C–35°C (41°F–95°F)
Storage Temperature5°C–43°C (41°F–109°F)
Maximum Operating Temperature Above 2438 m31.3°C (88°F)
Minimum Battery Charging Temperature10°C (50°F)
Operating Relative Humidity8%–95% at 23°C wet-bulb temperature
Storage Relative Humidity5%–95% at 27°C wet-bulb temperature

Before First Use

Connecting Power

  1. Connect the power cord to the AC adapter.
  2. Connect the adapter to the notebook’s power connector.
  3. Plug the power cord into a suitable electrical outlet.
  4. Open the display.
  5. Press the Power button.

Starting Windows

Follow the instructions displayed by Windows to complete the initial configuration.

Windows Operating Instructions

Windows provides built-in tools for managing network connections, display settings, updates, and hardware configuration.

Opening Control Panel

  1. Type Control Panel in Windows Search.
  2. Select the matching application.
  3. Open the required settings.

Connecting to Wi-Fi

  1. Select the network icon in the Windows notification area.
  2. Review the available wireless networks.
  3. Select the required network.
  4. Click Connect.
  5. Enter the network security key if requested.

Using Airplane Mode

Airplane Mode turns wireless communication functions on or off.

To access it:

  1. Open Windows Search.
  2. Type Airplane mode.
  3. Open the setting.
  4. Select the required state.

Using Night Light

Night Light changes the display to warmer colors and reduces blue-light output.

To enable it:

  1. Open Windows Search.
  2. Type Night light.
  3. Open the matching setting.
  4. Turn Night Light on.

Adjusting Night Light Color Temperature

Open the Night Light settings and adjust the color temperature to the preferred value.

Installing Windows Updates

  1. Search for Windows Update.
  2. Open the Windows Update settings.
  3. Check for available updates.
  4. Install applicable updates.
  5. Restart the computer when prompted.

Attention: Use Windows Update for operating system updates. Software updates downloaded from unrelated sources may present security risks.

Lenovo Vantage and Lenovo PC Manager

Lenovo Vantage and Lenovo PC Manager are applications used to manage supported computer functions.

Available Functions

FunctionDescription
Product InformationDisplays model and system details
System StatusShows information about computer operation
Device SettingsProvides access to supported hardware settings
System UpdatesChecks for applicable updates
Driver UpdatesHelps obtain updated device drivers

Opening Lenovo Software

  1. Open Windows Search.
  2. Type Lenovo Vantage or Lenovo PC Manager.
  3. Open the matching application.

Depending on the region, one of these applications may be preinstalled.

Lenovo Vantage can also be downloaded from the Microsoft Store.

Keyboard Hotkeys

The keyboard includes hotkeys for common operating system and hardware functions.

The icons printed on the keys identify their actions.

Hotkey Function Guide

Hotkey FunctionDescription
Speaker MuteMutes or unmutes audio
Volume DownDecreases sound volume
Volume UpIncreases sound volume
Microphone MuteMutes or unmutes the microphone
Brightness DownDecreases display brightness
Brightness UpIncreases display brightness
Display SelectionChanges the active display device
Airplane ModeTurns Airplane Mode on or off
Service KeyOpens the associated service function
Answer CallAnswers supported Skype for Business or Microsoft Teams calls
Reject CallRejects supported Skype for Business or Microsoft Teams calls
CalculatorOpens Windows Calculator
Lenovo ApplicationOpens Lenovo Vantage, Lenovo PC Manager, or an application launch bar
Snipping ToolOpens the Windows screen capture tool
Play/PauseStarts or pauses media playback
StopStops media playback
Next TrackMoves to the next media file
Previous TrackMoves to the previous media file
Keyboard BacklightTurns on, turns off, or changes backlight brightness

Call-related hotkeys work with supported versions of Skype for Business and Microsoft Teams.

Adjusting Audio Volume

Use the volume hotkeys to:

  • Increase volume.
  • Decrease volume.
  • Mute or unmute sound.

Changing Screen Brightness

Use the brightness hotkeys to adjust the display.

Switching Display Devices

Press the display selection hotkey to change the active display configuration.

Keyboard Backlight

Use the keyboard backlight hotkey together with Fn to turn the backlight on or off or change its brightness.

FnLock and Hotkey Mode

Some hotkeys share keys with standard F1–F12 function keys.

Using FnLock

Press:

Fn + Esc

This turns FnLock on or off.

The FnLock light indicates the current setting.

FnLock Behavior

FnLockLightF1 Key Function
OffOffSpeaker Mute/Unmute
OnOnStandard F1 function

Hotkey Mode

Hotkey Mode can also be configured in BIOS.

SettingHotkey OperationStandard Function Key Operation
DisabledHold Fn and press the hotkeyPress F1–F12 directly
EnabledPress the hotkey directlyHold Fn and press F1–F12

Changing Hotkey Mode in BIOS

  1. Open the UEFI/BIOS Setup Utility.
  2. Select Configuration > Hotkey Mode.
  3. Press Enter.
  4. Select Enabled or Disabled.
  5. Select Exit > Exit Saving Changes.

Using the Touchpad

The touchpad provides standard mouse functions and supports multi-touch gestures.

Basic Touchpad Operation

  1. Slide a finger across the touchpad to move the pointer.
  2. Tap or click to select an item.
  3. Use supported multi-touch gestures to interact with Windows.

Numeric Keypad

The Lenovo S15 G2 models include a numeric keypad for entering numbers and operators.

Press NumLock to enable or disable the keypad.

This feature applies to the larger keyboard layout.

Battery Charging and Power Management

The Lenovo S14 G2 ITL includes a built-in rechargeable battery with a capacity of 45 Wh.

The computer can operate using battery power or the AC power adapter.

Checking Battery Status

  1. Locate the battery status icon in the Windows notification area.
  2. Click the icon.
  3. Review the remaining battery percentage and power settings.

Windows displays a warning when battery charge becomes low.

Charging the Battery

  1. Connect the AC power adapter.
  2. Plug the adapter into an electrical outlet.
  3. Allow the battery to charge.

The battery typically reaches full charge in 2–4 hours.

Actual charging time depends on battery condition, temperature, and computer usage.

Battery Charging Temperature

Charge the battery within the recommended temperature range of 10°C–35°C.

Battery Recharge Threshold

After the battery becomes fully charged, charging does not restart until the charge level drops to 94% or lower.

Recovering Full Charging Capacity

When the battery has been used under limited charging and discharging conditions for an extended period, its full capacity may not become available immediately.

The battery can be discharged to approximately 20% and recharged completely to help restore its charging capacity.

Sleep Mode and Power Plans

Default Power Button Behavior

Pressing the Power button while Windows is running puts the computer into sleep mode.

Changing Power Button Behavior

  1. Open Windows Search.
  2. Type Control Panel.
  3. Open Control Panel.
  4. Select Power Options.
  5. Click Choose what the power button does.
  6. Configure the preferred behavior.

Default Power Plan

The Lenovo S14 G2 ITL uses the Balanced power plan by default.

When connected to AC power, the documented settings are:

SettingDefault
Power PlanBalanced
Turn Off DisplayAfter 10 minutes
Enter Sleep ModeAfter 10 minutes

Waking the Computer

Press the Power button or any keyboard key.

Customizing a Power Plan

  1. Type power plan in Windows Search.
  2. Open the matching setting.
  3. Adjust the available power-saving options.

Performance Modes

The computer supports different performance modes with varying power consumption and performance characteristics.

Press Fn + Q to cycle through the available performance modes.

Connecting External Displays

The Lenovo S14 G2 ITL includes HDMI and USB-C connectors for compatible external displays.

Using HDMI

  1. Connect a compatible HDMI cable.
  2. Connect the other end to the external display.
  3. Turn on the display.
  4. Select the appropriate input.
  5. Configure the display through Windows.

Using USB-C

The USB-C port can connect compatible display devices.

Use an appropriate cable or adapter according to the display’s supported connections.

Using the Novo Button

The Novo button provides access to startup configuration options before Windows loads.

Opening the Novo Button Menu

  1. Turn off the computer.
  2. Open the LCD.
  3. Press the Novo button.

Alternatively:

  1. Turn off the computer.
  2. Press Fn + Power.

Novo Button Options

OptionFunction
BIOS/UEFI SetupOpens the firmware configuration utility
Boot MenuSelects a startup device
Windows Startup OptionsOpens recovery and advanced startup functions

BIOS Setup Instructions

The UEFI/BIOS Setup Utility initializes hardware and provides firmware configuration settings.

How to Enter BIOS on Lenovo S14 G2 ITL

  1. Turn on or restart the computer.
  2. Press F2 repeatedly.

Changing Boot Priority

  1. Open BIOS Setup.
  2. Select the Boot menu.
  3. Follow the instructions to change the device order under Boot Priority Order.
  4. Save the changes.

Temporary Boot Device Selection

  1. Start the computer.
  2. Press F12 repeatedly when the Lenovo logo appears.
  3. Select the required startup device.

Enabling or Disabling Always On USB

On configurations supporting Always On USB:

  1. Open BIOS Setup.
  2. Select Configuration > Always On USB.
  3. Press Enter.
  4. Change the setting to Enabled or Disabled.
  5. Save the changes.

BIOS Passwords and Security

The Lenovo S14 G2 ITL supports several UEFI/BIOS password types.

Password Types

PasswordPurpose
Administrator PasswordRestricts access to BIOS configuration
User PasswordAllows limited BIOS access
Master Hard Disk PasswordProtects storage access
User Hard Disk PasswordProvides access to protected storage

Setting an Administrator Password

  1. Open BIOS Setup.
  2. Select Security > Set Administrator Password.
  3. Press Enter.
  4. Enter a password containing letters and numbers.
  5. Confirm the password.
  6. Select Exit > Exit Saving Changes.

Warning: Lenovo-authorized service personnel cannot reset a forgotten administrator password. System board replacement is required, with proof of purchase and applicable charges.

Changing or Removing an Administrator Password

  1. Open BIOS using the administrator password.
  2. Select Security > Set Administrator Password.
  3. Enter the current password.
  4. Enter and confirm the replacement password.

To remove the password, leave the new password fields blank and press Enter.

  1. Save the changes.

Removing the administrator password also removes the user password.

Setting a User Password

An administrator password must be configured first.

  1. Open BIOS using the administrator password.
  2. Select Security > Set User Password.
  3. Enter a password different from the administrator password.
  4. Confirm it.
  5. Save the changes.

Enabling a Power-On Password

  1. Open BIOS.
  2. Select Security > Power on Password.
  3. Set the option to Enabled.
  4. Save the changes.

The administrator or user password must then be entered when the computer starts.

Setting a Hard Disk Password

  1. Open BIOS Setup.
  2. Select Security > Set Hard Disk Passwords.
  3. Follow the instructions to create the master and user hard disk passwords.
  4. Save the settings.

Important: The master and user hard disk passwords must be configured together.

If the hard disk password is forgotten, Lenovo cannot reset it or recover the protected data. Storage replacement may be required, with proof of purchase and applicable charges.

Changing or Removing Hard Disk Passwords

  1. Open BIOS.
  2. Select Security.
  3. Choose the relevant password setting.
  4. Follow the instructions.
  5. Save the changes.

Removing the master hard disk password also removes the user hard disk password.

The user hard disk password cannot be removed separately.

Troubleshooting Guide

The following table covers common problems and support procedures described in the Lenovo S14 Gen 2 user guide.

ProblemRecommended Action
Computer stops respondingHold the Power button until it turns off, then restart
Liquid is spilled on the laptopDisconnect AC power immediately, shut down, and allow complete drying
Computer needs Windows recoveryUse Novo Button Menu and Windows Startup Options
Battery charging stops near full capacityCharging normally resumes after the battery falls to 94% or lower
Computer enters sleep after inactivityCheck the power plan and timeout settings
Required driver is unavailable or outdatedCheck Lenovo Vantage, Lenovo PC Manager, or Lenovo Support
Firmware settings need to be changedOpen BIOS using F2 or Novo Button Menu

Computer Stops Responding

  1. Press and hold the Power button until the computer turns off.
  2. Press the Power button again to restart.

Liquid Spilled on the Computer

  1. Disconnect the AC power adapter immediately.
  2. Turn off the computer.
  3. Wait until all liquid is dry before restarting.

Do not turn the computer upside down to drain liquid.

Battery Does Not Immediately Resume Charging

The battery charging system prevents charging from restarting immediately after a full charge.

Charging normally resumes when the battery level falls to 94% or lower.

Computer Enters Sleep Automatically

The default power plan places the Lenovo S14 G2 ITL into sleep mode after ten minutes of inactivity while connected to AC power.

To change the setting:

  1. Open Windows Power Options.
  2. Select the active power plan.
  3. Adjust the sleep timeout.

Windows Startup Problems

The Novo Button Menu provides access to Windows Startup Options.

Available functions include:

  • Starting from a recovery drive.
  • Resetting Windows.
  • Opening advanced startup options.

Driver or BIOS Update Problems

Lenovo provides current drivers, firmware updates, diagnostics, and support information through its support resources.

Use Lenovo Vantage, Lenovo PC Manager, or the official Lenovo Support website.

Windows Recovery Instructions

Opening Windows Startup Options

  1. Turn off the computer.
  2. Open the Novo Button Menu.
  3. Select Windows Startup Options.

The startup options screen provides access to recovery and advanced tools.

Using Windows Recovery

The available recovery functions include:

  • Starting from a recovery drive.
  • Resetting the computer.
  • Opening advanced startup options.

For additional recovery instructions, use Lenovo’s official recovery resources.

https://support.lenovo.com/HowToCreateLenovoRecovery

Maintenance Instructions

Routine maintenance includes keeping Windows and device drivers updated, managing battery power, and maintaining unobstructed airflow.

Recommended Maintenance Tasks

TaskMethod
Windows UpdatesUse Windows Update
Driver UpdatesUse Lenovo Vantage or Lenovo PC Manager
BIOS UpdatesObtain updates through Lenovo Support
Battery ManagementCheck battery condition and charging status
Power ManagementAdjust the power plan
VentilationKeep air openings unobstructed
System RecoveryUse Novo Button Menu or Windows recovery options

Maintaining Battery Performance

Use the laptop within the recommended operating and charging temperature ranges.

The battery normally charges to full capacity in approximately 2–4 hours.

Maintaining Ventilation

Keep the bottom ventilation openings clear during operation.

Blocked vents can cause overheating.

Storage Instructions

Store the computer within the specified environmental conditions.

ConditionRequirement
Storage Temperature5°C–43°C (41°F–109°F)
Storage Relative Humidity5%–95% at 27°C wet-bulb temperature

Replacement Parts and Accessories

Lenovo identifies certain components as Customer Replaceable Units (CRUs).

Customer Replaceable Units

PartCRU Type
Power CordSelf-Service CRU on Selected Models
AC Power AdapterSelf-Service CRU

Internal Component Replacement

Components not listed as CRUs, including the built-in rechargeable battery, must be replaced by a Lenovo-authorized repair facility or technician.

Returning Defective Components

When Lenovo provides a replacement CRU and requires return of the defective component:

  • Return instructions are included.
  • A prepaid shipping label is provided.
  • A suitable shipping container is supplied.

Charges may apply if Lenovo does not receive the defective component within 30 days after delivery of the replacement.

Authorized Repair Locations

https://support.lenovo.com/partnerlocation

Warranty Information

The Lenovo S14 G2 ITL is covered under the applicable Lenovo Limited Warranty.

The warranty period and service entitlement depend on the product and purchase region.

Services Available During Warranty

Eligible warranty services may include:

  • Hardware problem identification.
  • Repair of covered Lenovo hardware.
  • Applicable engineering changes.

Services Not Covered

Examples of services outside standard warranty coverage include:

  • Replacement of nonwarranted parts.
  • Identification of software problem sources.
  • BIOS configuration during installation or upgrades.
  • Changes or upgrades to device drivers.
  • Installation and maintenance of network operating systems.
  • Software installation and maintenance.

The applicable warranty conditions are provided in the Safety and Warranty Guide.

Lenovo Limited Warranty: https://www.lenovo.com/warranty/llw_02

Additional Services

Additional support services may be available during or after the warranty period.

https://pcsupport.lenovo.com/warrantyupgrade

Customer Support Information

Lenovo provides technical support, driver downloads, firmware updates, product documentation, diagnostics, and warranty services.

Lenovo Support Resources

ResourceWebsite
Lenovo Supporthttps://support.lenovo.com
Lenovo Support Phone Directoryhttps://pcsupport.lenovo.com/supportphonelist
Lenovo Authorized Repair Locationshttps://support.lenovo.com/partnerlocation
Lenovo Warranty Serviceshttps://pcsupport.lenovo.com/warrantyupgrade
Lenovo Troubleshooting Resourceshttps://www.lenovo.com/tips
Lenovo Communityhttps://forums.lenovo.com
Microsoft Supporthttps://support.microsoft.com

Before Contacting Lenovo

Prepare the following product information:

  • Product name.
  • Machine type.
  • Serial number.
  • Description of the problem.
  • Error messages or codes.
  • Operating system version.
  • Applications running when the problem occurred.
  • Steps required to reproduce the issue.

The product name and serial number are normally printed on a label or marked on the underside of the notebook.

Frequently Asked Questions

1. What are the specifications of the Lenovo S14 G2 ITL?

The Lenovo S14 G2 ITL, machine type 82MU, features a 14-inch Full HD 1920 × 1080 display, onboard DDR4 memory, one DDR4 SO-DIMM slot, M.2 PCI Express SSD storage, a 45 Wh three-cell battery, HDMI, USB 3.0, USB 2.0, USB-C, Wi-Fi, and Bluetooth.

2. How do I enter BIOS on the Lenovo S14 G2 ITL?

Turn on or restart the laptop and press F2 repeatedly. The BIOS Setup Utility can also be accessed through the Novo Button Menu.

3. What charger does the Lenovo S14 G2 ITL use?

The laptop uses a 65 W AC power adapter rated at 20 V DC and 3.25 A, with an input range of 100–240 V AC at 50–60 Hz.

4. How long does the Lenovo S14 G2 ITL battery take to charge?

The 45 Wh battery normally reaches a full charge in approximately 2–4 hours. Actual charging time depends on battery condition, temperature, and computer usage.

5. How do I open the Novo Button Menu on the Lenovo S14 G2 ITL?

Turn off the computer, open the display, and press the Novo button. The menu provides access to BIOS Setup, boot device selection, and Windows Startup Options.

6. How do I boot the Lenovo S14 G2 ITL from a USB drive?

Connect a compatible bootable USB device, start the computer, and press F12 repeatedly when the Lenovo logo appears. Select the USB device from the boot selection menu.

7. How do I reset a frozen Lenovo S14 G2 ITL?

Press and hold the Power button until the computer turns off. Then press the Power button again to restart it.

8. Where can I download Lenovo S14 G2 ITL drivers and BIOS updates?

Drivers and firmware updates are available through Lenovo Vantage, Lenovo PC Manager, or Lenovo Support. Select the S14 G2 ITL or machine type 82MU to locate the appropriate downloads.

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