| Field | Details |
| Document Title | Lenovo Z/P Series User Guide V1.0 |
| Document Type | User Guide |
| Brand Name | Lenovo |
| Product Name | IdeaPad P400 Touch, IdeaPad Z400, IdeaPad Z500, IdeaPad Z400 Touch, IdeaPad Z500 Touch, IdeaPad P500, IdeaPad P500 Touch |
| Model Number(s) | P400 Touch, Z400, Z500, Z400 Touch, Z500 Touch, P500, P500 Touch |
| PDF File Size | 4 MB |
| Number of Pages | 35 |
| Languages | English |
| Edition | First Edition, September 2012 |
Lenovo IdeaPad P400 Touch
The Lenovo IdeaPad P400 Touch is a notebook computer with a multi-touch display, integrated camera, built-in microphone, keyboard, touchpad, and wired and wireless networking capabilities. It supports external monitors, USB accessories, memory cards, and the Lenovo OneKey Recovery system.
This user guide also covers the Lenovo IdeaPad Z400, Z500, Z400 Touch, Z500 Touch, P500, and P500 Touch. These models share several operating features, although the keyboard layout, available functions, and some hardware components may differ.
The Lenovo IdeaPad P400 Touch user manual provides instructions for identifying the computer’s components, configuring Windows 8, using touchscreen gestures and keyboard shortcuts, connecting external devices, understanding battery indicators, accessing BIOS, backing up and restoring Windows, and troubleshooting common problems.
The hardware illustrations primarily show the Lenovo Z500 unless otherwise indicated. Some features are available only on selected models.
Product Overview
The Lenovo IdeaPad Z/P Series provides notebook computing functions for everyday tasks, Internet access, multimedia playback, document work, and video communication.
The computer includes an LED-backlit display, integrated webcam, microphone, touchpad, and built-in speakers. Touch-enabled configurations allow users to interact directly with the screen using supported Windows 8 gestures.
The notebook also provides USB connections, wired Ethernet, wireless LAN, HDMI and VGA display connections, a memory card reader, and an optical drive.
Main Features
- LCD display with LED backlighting.
- Multi-touch display on supported models.
- Integrated camera for photographs and video communication.
- Built-in microphone for voice recording and video calls.
- Wireless LAN antennas.
- Keyboard with dedicated hotkeys.
- Touchpad with left-click and right-click functions.
- Keyboard backlighting on selected models.
- HDMI and VGA external display connections.
- RJ-45 Ethernet connector.
- Two USB ports.
- SD and MMC memory card support.
- Optical drive for reading and writing compatible discs.
- Combo audio jack.
- Built-in speakers.
- Kensington security-lock slot.
- Battery and power status indicators.
- Novo button for BIOS, boot selection, and system recovery.
- Lenovo OneKey Recovery system.
Technical Specifications
The following specifications and hardware features are identified in the Lenovo Z/P Series user guide.
| Specification | Details |
| Brand | Lenovo |
| Product Series | IdeaPad Z/P Series |
| Model Numbers | P400 Touch, Z400, Z500, Z400 Touch, Z500 Touch, P500, P500 Touch |
| Product Type | Notebook Computer |
| Display | LCD with LED Backlight |
| Touchscreen | Multi-Touch on Supported Models |
| Camera | Integrated |
| Microphone | Built-In |
| Wireless Connectivity | Wireless LAN |
| Wired Networking | RJ-45 Ethernet |
| Pointing Device | Touchpad |
| Keyboard | Built-In with Function Hotkeys |
| Keyboard Backlight | Selected Models |
| External Display Connections | VGA, HDMI |
| USB Ports | 2 |
| Memory Card Support | SD, MMC |
| Audio Connection | Combo Audio Jack |
| Optical Drive | Built-In |
| Security | Kensington Security-Lock Slot |
| Recovery System | Lenovo OneKey Recovery |
| BIOS Boot Modes | UEFI, Legacy Support |
| Operating System Covered | Windows 8 |
Model-Specific Features
The user guide covers several configurations within the IdeaPad Z/P Series.
| Feature | Availability |
| Multi-Touch Screen | Touch-Enabled Models |
| Keyboard Backlight | Selected Models |
| Numeric Keypad | Shown on Z500/P500 Configurations |
| Integrated Camera | Listed for the Covered Series |
| HDMI and VGA | Listed for the Covered Series |
| Optical Drive | Listed for the Covered Series |
| Lenovo OneKey Recovery | Supported Windows Configurations |
The keyboard and some component locations differ between the Z400 and Z500/P500 illustrations.
The exact hardware specifications for an individual computer are provided in the printed product information supplied with that computer.
Parts and Components
The Lenovo IdeaPad P400 Touch and related models include components on the display assembly, keyboard area, left side, right side, front, and bottom.
Top Components
| Component | Function |
| Integrated Camera | Captures photographs and supports video communication. |
| Built-In Microphone | Captures sound for video conferencing, voice narration, and audio recording. |
| Wireless LAN Antennas | Send and receive wireless radio signals. |
| Computer Display | Provides visual output through the LED-backlit LCD. |
| Power Button | Turns on the computer. |
| Touchpad | Controls the pointer and provides mouse-style functions. |
Integrated Camera
The integrated camera can be used with compatible applications for taking photographs or communicating through video.
Built-In Microphone
The microphone captures sound for:
- Video conferencing.
- Voice narration.
- Audio recording.
Wireless LAN Antennas
The wireless antennas are integrated into the computer.
They transmit and receive wireless radio signals when the notebook connects to a wireless network.
Computer Display
The LED-backlit LCD provides the computer’s visual output.
Touchscreen configurations also accept direct finger input.
Attention: Before closing the display, remove pens and other objects from the space between the display and keyboard. Objects left in this area can damage the display panel.
Power Button
Press the Power button to turn on the computer.
When Windows is running, the Power button can also be used to enter sleep mode.
Touchpad
The touchpad provides mouse-style pointer control.
| Touchpad Component | Function |
| Touchpad Surface | Moves the on-screen pointer. |
| Left-Click Area | Performs the left mouse-button function. |
| Right-Click Area | Performs the right mouse-button function. |
Press F6 to enable or disable the touchpad.
Left-Side Ports
The left side contains the power connection, Novo button, cooling vents, display connections, Ethernet port, USB port, and memory card reader.
| Component | Function |
| AC Power Adapter Jack | Connects the AC power adapter. |
| Novo Button | Opens Lenovo OneKey Recovery, BIOS Setup, or the Boot Menu when the computer is off. |
| Fan Louvers | Release internal heat. |
| VGA Port | Connects compatible external displays. |
| RJ-45 Ethernet Port | Connects the computer to a wired network. |
| HDMI Port | Connects compatible televisions and external monitors. |
| USB Port | Connects compatible USB peripherals. |
| Memory Card Slot | Accepts supported memory cards. |
AC Power Adapter Jack
The AC power adapter connects through the dedicated power jack.
The computer can operate using AC power while its battery charges.
Novo Button
The Novo button is used when the computer is turned off.
It provides access to:
- Lenovo OneKey Recovery.
- BIOS Setup.
- Boot Device Menu.
Fan Louvers
The fan louvers allow heat to escape from the computer.
Important: Do not block the cooling openings. Restricted airflow may cause overheating.
VGA Port
The VGA connector provides a connection for compatible external display devices.
RJ-45 Ethernet Port
The RJ-45 connector allows the computer to connect to a wired Ethernet network.
HDMI Port
The HDMI connector supports compatible televisions, monitors, and other display equipment with HDMI input.
USB Port
The USB port supports compatible USB storage devices and peripherals.
Memory Card Slot
The memory card reader supports Secure Digital (SD) and MultiMediaCard (MMC) cards.
Only one card should be inserted at a time.
Right-Side Ports
| Component | Function |
| Combo Audio Jack | Connects compatible headsets. |
| USB Port | Connects USB devices. |
| Optical Drive | Reads and writes compatible optical discs. |
| Kensington Security Slot | Accepts a compatible security cable lock. |
Combo Audio Jack
The combo audio jack supports compatible headsets.
Important:
- The jack does not support conventional standalone microphones.
- The recording function may not work with certain third-party headphones or headsets because of differences in connector standards.
USB Port
The additional USB port supports compatible USB devices.
Optical Drive
The optical drive supports reading and writing compatible optical discs.
Kensington Security Slot
A compatible security cable lock can be attached to the Kensington slot to help protect the computer against unauthorized removal.
Before purchasing a cable lock, confirm that it is compatible with the slot.
Follow the installation instructions supplied with the security accessory.
Front and Bottom Components
Front Status Indicators
The front edge includes power and battery status indicators.
These lights provide information about the computer’s operating state and battery charging condition.
Bottom Speakers
The computer’s speakers are located on the underside.
They provide audio output for Windows, music, video, and supported applications.
Power and Battery Indicator Guide
The Lenovo IdeaPad Z/P Series includes separate power and battery indicators.
Power Indicator
| Indicator Status | Meaning |
| Solid White | Computer is powered on. |
| Blinking | Computer is in sleep mode while connected to AC power. |
| Off | Computer is powered off. |
Battery Status Indicator
| Indicator | Battery Condition | Meaning |
| Solid White | Charging | Battery has more than 80% charge. |
| Solid White | Discharging | Battery has more than 20% charge. |
| Solid Amber | Discharging | Battery has between 5% and 20% charge. |
| Slow Blinking White | Charging | Battery has between 20% and 80% charge. |
| Slow Blinking Amber | Charging | Battery has less than 20% charge. |
| Fast Blinking Amber | Charging or Discharging | Battery has less than 5% charge. |
Battery Charging Behavior
While the battery is charging:
- The indicator blinks amber when the charge is below 20%.
- The indicator changes to blinking white after reaching 20%.
- The white indicator stops blinking at approximately 80%.
- Charging continues until the battery becomes fully charged.
Low-Battery Warning
When the computer is running on battery power:
- Solid amber: Battery charge is between 5% and 20%.
- Fast blinking amber: Battery charge has fallen below 5%.
Connect the AC power adapter when the battery becomes low.
Safety Instructions
Read the Lenovo Safety and General Information Guide supplied with the computer before use.
Display Safety
- Remove pens and other objects before closing the display.
- Avoid placing objects between the keyboard and screen.
- Handle the display panel carefully to prevent damage.
Cooling and Ventilation
The computer releases heat through its fan louvers.
- Do not block the fan openings.
- Keep objects away from the ventilation area.
- Allow air to circulate around the computer during operation.
Blocked ventilation may cause the computer to overheat.
External Device Safety
Do not connect or disconnect non-USB external device cables while the computer is powered on.
Some high-power USB accessories require a separate external power adapter.
Without sufficient power, the accessory may not be recognized, or the computer may shut down.
USB Storage Safety
Before disconnecting a USB storage device:
- Allow any active data transfer to finish.
- Use the Windows Safely Remove Hardware function.
- Disconnect the device after Windows completes the removal process.
Moving the Computer
Before moving the notebook, place it into sleep mode.
Wait until the power indicator starts blinking to confirm that the computer has entered sleep mode.
Attention: Moving the computer while its hard disk is spinning may damage the drive and cause data loss.
Initial Setup Instructions
The Lenovo IdeaPad P400 Touch guide covers initial Windows 8 configuration.
When the operating system is used for the first time, Windows may request several setup steps.
Configuring Windows 8
Follow the on-screen instructions to:
- Accept the end-user license agreement.
- Configure the Internet connection.
- Register the operating system.
- Create a Windows user account.
Windows 8 Operating Instructions
Windows 8 provides two main user interfaces:
- Start Screen.
- Windows Desktop.
Switching from the Start Screen to the Desktop
Use either method:
- Select the Desktop tile on the Start screen.
- Press Windows + D.
Switching from Desktop to Start Screen
Use either method:
- Open the Charms bar and select Start.
- Move the pointer to the lower-left corner and select the Start screen thumbnail.
Using the Windows 8 Charms Bar
The Charms bar provides access to five Windows functions.
Opening the Charms Bar
Use any of these methods:
- Move the pointer to the upper-right or lower-right corner of the display.
- Press Windows + C.
- On touchscreen models, swipe inward from the right edge of the display.
Windows Charms and Their Functions
| Charm | Function |
| Search | Finds applications, settings, and files. |
| Share | Shares links, photographs, and other content through compatible applications. |
| Start | Opens the Start screen. |
| Devices | Connects to or sends files to compatible external devices. |
| Settings | Provides access to volume, power controls, and Control Panel. |
Search Charm
The Search charm helps locate applications, files, and Windows settings.
Share Charm
The Share charm allows supported applications to share links, photographs, and other content without leaving the current application.
Start Charm
The Start charm opens the Windows Start screen.
Devices Charm
The Devices charm provides access to compatible external equipment such as:
- Digital cameras.
- Televisions.
- Printers.
Settings Charm
The Settings charm provides access to common controls, including:
- Volume settings.
- Power options.
- Control Panel from the desktop.
Keyboard Hotkeys and Controls
The Lenovo IdeaPad P400 Touch and related models include hotkeys along the top row of the keyboard.
These keys provide quick access to commonly used functions.
Keyboard Hotkey Guide
| Key | Function |
| F1 | Mutes or unmutes sound. |
| F2 | Decreases volume. |
| F3 | Increases volume. |
| F4 | Closes the active window. |
| F5 | Refreshes the desktop or active window. |
| F6 | Enables or disables the touchpad. |
| F7 | Enables or disables Airplane Mode. |
| F8 | Displays currently active applications. |
| F9 | Turns the LCD backlight on or off. |
| F10 | Switches between the computer display and an external display. |
| F11 | Decreases display brightness. |
| F12 | Increases display brightness. |
Adjusting Volume
- Press F1 to mute or unmute sound.
- Press F2 to decrease volume.
- Press F3 to increase volume.
Changing Screen Brightness
- Press F11 to reduce brightness.
- Press F12 to increase brightness.
Turning the LCD Backlight On or Off
Press F9 to turn the LCD backlight on or off.
Turning the Touchpad On or Off
Press F6 to enable or disable the touchpad.
Switching External Displays
Press F10 to switch the display between the computer screen and a connected external device.
Enabling or Disabling Airplane Mode
Press F7 to turn Airplane Mode on or off.
Function Key Combinations
The keyboard includes additional Fn shortcuts.
To use a combination, hold Fn and press the corresponding key.
| Shortcut | Function |
| Fn + PgUp | Enables or disables Scroll Lock. |
| Fn + PgDn | Activates System Request. |
| Fn + Home | Activates Pause. |
| Fn + End | Activates Break. |
| Fn + Space | Enables or disables keyboard backlighting on selected models. |
Keyboard Backlight
On configurations equipped with keyboard backlighting, press Fn + Space to enable or disable the backlight.
Using the Touchpad
The built-in touchpad provides conventional mouse functions.
Moving the Pointer
- Place a fingertip on the touchpad.
- Slide the finger in the desired direction.
- Stop moving when the pointer reaches the intended position.
Left-Clicking
Press the left-click area to select or activate an item.
Right-Clicking
Press the right-click area to open the available shortcut menu.
Enabling or Disabling the Touchpad
Press F6 to enable or disable the touchpad.
Touchscreen Operating Instructions
The Lenovo IdeaPad P400 Touch and other touchscreen configurations support multi-touch input.
Users can interact directly with the display using one or more fingertips.
The supported gestures provide functions similar to mouse clicking, scrolling, dragging, zooming, and rotating.
Touchscreen Gesture Guide
| Gesture | How to Perform It | Function |
| Tap | Touch an item once. | Selects an item or performs a command. |
| Press and Hold | Keep a finger pressed on an item briefly. | Opens details or additional options. |
| Pinch | Move two fingers together or apart. | Zooms in or out. |
| Rotate | Place two or more fingers on an object and turn them. | Rotates supported objects. |
| Slide | Drag a finger across the screen. | Scrolls, pans, moves items, or draws in supported applications. |
| Swipe | Move a finger inward from a screen edge. | Opens Windows or application navigation functions. |
Tapping the Screen
Tap an item once to perform an action.
This gesture can:
- Open an application.
- Follow a link.
- Select an item.
- Activate a command.
Tapping performs a function similar to left-clicking with a mouse.
Pressing and Holding
- Place a finger on an item.
- Keep the finger pressed briefly.
This may display additional information or open a menu with more options.
The function is similar to right-clicking.
Zooming
Use two fingers on the screen.
- Move the fingers apart to zoom in.
- Move them together to zoom out.
The gesture works with supported visual applications such as photographs and maps.
In some applications, it can also move directly to the beginning or end of a list.
Rotating Objects
- Place two or more fingers on a supported object.
- Turn the fingers in the desired direction.
The object rotates when the application supports the function.
Not every application or item supports rotation.
Sliding and Scrolling
Drag a finger across the screen to:
- Scroll through a list.
- Move across a page.
- Pan displayed content.
- Move an object.
- Draw or write in compatible applications.
Windows 8 Edge-Swipe Gestures
Touchscreen models support additional gestures that start at the edges of the display.
Swiping from the Top or Bottom Edge
Swipe inward from the top or bottom edge to display an application command bar.
Depending on the application, the bar may contain:
- Save.
- Edit.
- Delete.
Displaying Two Applications Side by Side
To dock an application:
- Open the application.
- Swipe downward from the top edge.
- Stop approximately halfway down the screen without lifting the finger.
- Move the application toward the left or right side.
The application can be displayed alongside another supported application.
Closing an Application with Touch
- Swipe downward from the top edge.
- Continue moving the finger to the bottom edge without lifting it.
This closes the active application.
Swiping from the Left Edge
Swipe inward from the left edge to bring an application running in the background to the foreground.
Displaying Running Applications
- Swipe inward from the left edge.
- Without lifting the finger, quickly move the application back toward the left edge.
Windows displays a list of running applications.
Swiping from the Right Edge
Swipe inward from the right edge to open the Windows Charms bar.
Sleep and Shutdown Instructions
The computer supports sleep mode and normal Windows shutdown.
Entering Sleep Mode
Use sleep mode when leaving the computer temporarily.
To enter sleep mode, use any of these methods:
- Close the display panel.
- Press the Power button.
- Open the Charms bar and select Settings > Power > Sleep.
Waking the Computer
To wake the computer from sleep:
- Press the Power button.
- Press any key on the keyboard.
Moving the Computer While Asleep
Wait until the power indicator begins blinking before moving the computer.
A blinking power indicator confirms that the computer has entered sleep mode.
Attention: Moving the notebook while the hard disk is spinning can damage the drive and cause data loss.
Shutting Down Windows 8
When the computer will not be used for an extended period, shut it down.
- Open the Charms bar.
- Select Settings.
- Select Power > Shutdown.
Connecting USB Devices
The IdeaPad Z/P Series includes two USB ports.
These ports support compatible USB accessories.
Connecting a USB Device
- Locate an available USB port.
- Connect the device.
- Allow Windows to recognize the hardware.
When a USB device is connected to a particular port for the first time, Windows normally installs the required driver automatically.
After the driver has been installed, the device can usually be disconnected and reconnected without repeating the installation process.
Some devices require the driver to be installed before connecting the hardware. Follow the accessory manufacturer’s instructions when applicable.
Safely Removing USB Storage
Before disconnecting USB storage:
- Allow all data transfers to finish.
- Click Safely Remove Hardware in the Windows notification area.
- Select the connected storage device.
- Disconnect it after Windows completes the removal process.
Externally Powered USB Devices
If a USB device uses its own power cord, connect the device to its power source before connecting it to the computer.
Otherwise, Windows may not recognize the device.
Using SD and MMC Memory Cards
The memory card reader supports:
- Secure Digital (SD) cards.
- MultiMediaCard (MMC).
Important:
- Insert only one card at a time.
- The card reader does not support SDIO devices, including SDIO Bluetooth accessories.
Removing the Dummy Card
The memory card slot includes a dummy card that helps prevent dust and small particles from entering the computer when the slot is unused.
- Push the dummy card inward until it clicks.
- Gently remove it.
- Keep the dummy card for future use.
Inserting a Memory Card
- Remove the dummy card if it is installed.
- Slide the compatible memory card into the slot.
- Continue until it clicks into place.
Removing a Memory Card
- Use Windows Safely Remove Hardware and Eject Media to prepare the card for removal.
- Push the card inward until it clicks.
- Gently pull the card out.
Using the Windows removal function helps prevent data corruption.
Connecting to the Internet
The computer supports wired Ethernet and wireless LAN connections.
Wired Ethernet Connection
A wired connection uses an Ethernet cable connected to the computer’s RJ-45 port.
The guide describes two common Internet connection technologies.
| Connection Type | Description |
| Cable Internet | Uses a cable modem connected to a residential cable television line. |
| DSL | Uses compatible equipment to provide Internet access over ordinary telephone lines. |
The exact modem, splitter, and network equipment depend on the Internet service.
Configuring a Wired Connection
- Connect the computer’s RJ-45 port to the appropriate network equipment.
- Configure the connection using the information supplied by the Internet service provider.
Additional software configuration instructions can be obtained from the Internet service provider.
Connecting to Wi-Fi
The computer includes wireless LAN connectivity.
Before connecting, confirm that Airplane Mode is turned off.
Enabling Wireless LAN
Airplane Mode is disabled by default.
If the airplane icon appears in the Windows notification area, wireless communication is disabled.
To enable wireless networking, use either method.
Method 1: Keyboard
Press F7 to disable Airplane Mode.
Method 2: Windows Settings
- Open the Charms bar.
- Select Settings.
- Open the Network configuration controls.
- Set Airplane Mode to Off.
Connecting to a Wireless Network
- Enable wireless communication.
- Open the available wireless network list.
- Select the required network.
- Click Connect.
- Enter the network security key or passphrase when prompted.
For protected wireless networks, obtain the required credentials from the network administrator or Internet service provider.
Connecting an External Monitor
The Lenovo IdeaPad P400 Touch supports compatible external displays through the available display connectors.
Available Display Connections
| Connector | Function |
| VGA | Connects a compatible external monitor or display. |
| HDMI | Connects compatible televisions and external monitors with HDMI input. |
Switching Between Displays
- Connect the external display through the appropriate connector.
- Press F10 to change display output.
- Select the required display option.
Lenovo OneKey Recovery System
Lenovo OneKey Recovery is designed to back up and restore the computer’s system partition.
It can return the system to its original condition after a software failure or restore a previously created backup.
How OneKey Recovery Works
The computer’s hard disk includes a hidden partition containing:
- The system recovery image.
- Lenovo OneKey Recovery program files.
The partition is hidden for security purposes.
This explains why the storage capacity available in Windows may be lower than the hard disk’s stated capacity.
Backing Up Windows with OneKey Recovery
The System Backup function saves the system partition to an image file.
Creating a System Backup
- Press the Novo button to start Lenovo OneKey Recovery.
- Select System Backup.
- Choose a backup location.
- Click Next.
- Allow the backup process to complete.
Backup Storage Locations
A system backup can be saved to:
- The local hard disk.
- An external storage device.
The backup process may take some time.
Important: System Backup is available only when Windows starts normally.
Restoring Windows with OneKey Recovery
OneKey Recovery supports two restoration options.
| Recovery Option | Function |
| Original System Restoration | Restores the system partition to its original condition. |
| Previous Backup Restoration | Restores the system partition to a previously created backup point. |
Restoring the System Partition
- Press the Novo button to open Lenovo OneKey Recovery.
- Select System Recovery.
- Allow the computer to restart into the recovery environment.
- Follow the on-screen instructions.
- Choose the original system image or a previous backup point.
Warning: Recovery is irreversible. Back up any information that must be preserved before starting.
Keep the AC power adapter connected throughout the recovery process.
Opening Recovery When Windows Cannot Start
- Shut down the computer.
- Press the Novo button.
- Select Lenovo OneKey Recovery system from the menu.
- Press Enter.
If OneKey Backup Fails
If the backup process starts but fails:
- Close all open applications.
- Restart the backup process.
- Check whether the backup storage device is damaged.
- If the destination is damaged, replace it.
- Otherwise, select another backup location and try again.
When to Use Factory Recovery
The factory restoration feature can be used when Windows fails to start.
Back up critical data before recovery whenever possible.
BIOS Setup Instructions
The BIOS Setup Utility is firmware-based software used to configure the computer.
It provides access to:
- Boot devices.
- Security settings.
- Hardware modes.
- Other configuration preferences.
How to Enter BIOS on the Lenovo IdeaPad P400 Touch
- Shut down the computer.
- Press the Novo button.
- Select BIOS Setup.
Changing the BIOS Boot Mode
Two boot modes are available:
| Boot Mode | Description |
| UEFI | Default boot mode. |
| Legacy Support | Used for installing compatible legacy Windows operating systems. |
To change the boot mode:
- Open BIOS Setup through the Novo button.
- Select the Boot menu.
- Change the boot mode to UEFI or Legacy Support.
When to Use Legacy Support
The computer uses UEFI by default.
When installing a legacy Windows operating system released before Windows 8, the guide instructs users to switch the boot mode to Legacy Support.
Selecting a Startup Device
- Shut down the computer.
- Press the Novo button.
- Select Boot Device Menu.
- Choose the required startup device.
BIOS Password Problems
The computer supports firmware password protection.
Forgotten User Password
If the user password is forgotten, contact the system administrator to clear it.
Forgotten Hard Disk Password
If the hard disk password is forgotten, Lenovo-authorized service personnel cannot reset it or recover the protected data.
The hard disk must be replaced by an authorized service provider or Lenovo representative.
Proof of purchase is required, and parts and service charges apply.
Forgotten Supervisor Password
A forgotten supervisor password cannot be reset by Lenovo-authorized service personnel.
The system board must be replaced by an authorized service provider or Lenovo representative.
Proof of purchase is required, and parts and service charges apply.
Troubleshooting Guide
The following table covers problems and corrective actions described in the Lenovo IdeaPad Z/P Series documentation.
| Problem | Recommended Action |
| Screen is blank at startup | Check the AC power adapter, outlet, and Power button. |
| White cursor appears on a blank screen | Restore Windows through Lenovo OneKey Recovery. |
| Screen becomes blank during use | Wake the computer or check the LCD backlight using F9. |
| Critical low-battery error appears | Connect the AC power adapter. |
| Computer enters sleep immediately after startup | Check battery charge and operating temperature. |
| Computer does not return from sleep | Connect AC power and attempt to wake or reset the computer. |
| Screen is unreadable or distorted | Check display driver, resolution, color quality, and monitor type. |
| Incorrect characters appear | Check operating system and application installation. |
| No sound from speakers | Check mute, the audio jack, and playback device settings. |
| Battery indicator appears inaccurate | Discharge and recharge the battery. |
| Computer does not operate with a fully charged battery | Turn off the computer for one minute to reset the battery surge protector. |
| Hard disk drive does not work | Check the EFI/Boot device priority in BIOS. |
| Windows does not start | Use Lenovo OneKey Recovery. |
| System backup cannot be created | Check the operating system and available backup storage. |
| Computer does not respond | Hold the Power button for at least four seconds. |
| Computer does not start from the desired device | Check BIOS boot priority or use the Novo Boot Menu. |
| External USB device does not work | Check the connection and external power requirements. |
Screen Is Blank at Startup
If nothing appears when the computer is turned on:
- Confirm that the AC adapter is connected.
- Confirm that the power cord is plugged into a working electrical outlet.
- Press the Power button again to verify that the computer is on.
If the connections are correct but the screen remains blank, have the computer serviced.
White Cursor Appears on a Blank Screen
If only a white cursor appears:
- Open Lenovo OneKey Recovery.
- Restore the system partition to its original condition or a previously created backup point.
If the white cursor remains after recovery, have the computer serviced.
Screen Goes Blank During Use
The screensaver or power management function may have activated.
Try:
- Pressing any key on the keyboard.
- Pressing the Power button.
- Pressing F9 to check whether the LCD backlight is off.
Critical Low-Battery Error
If the computer displays a critical low-battery warning and immediately turns off, battery power is too low.
Connect the AC power adapter.
Computer Enters Sleep Immediately After Startup
Check that:
- The battery is charged.
- The operating temperature is within the acceptable range.
If both conditions are correct and the issue remains, have the computer serviced.
Computer Does Not Wake from Sleep
- Connect the AC power adapter.
- Press any key or the Power button.
If the computer remains unresponsive:
- Press and hold the Power button for four seconds or longer.
- If the computer still does not reset, disconnect the AC adapter.
Attention: A forced reset may cause unsaved data to be lost.
Screen Is Blank but the Computer Is Running
- Press F12 to increase brightness.
- If the power indicator is blinking, press the Power button to resume.
- Press F9 to check the LCD backlight.
Screen Is Unreadable or Distorted
Confirm that:
- The display driver is installed correctly.
- Screen resolution is configured correctly.
- Color quality is configured correctly.
- The correct monitor type is selected.
Incorrect Characters Appear
Check whether the operating system and applications are installed and configured correctly.
If the software is configured correctly but the problem remains, have the computer serviced.
No Sound from the Speakers
If no sound is heard even when the volume is increased:
- Confirm that Mute is disabled.
- Check whether headphones are connected.
- Confirm that the speakers are selected as the playback device.
Battery Charge Reading Is Inaccurate
If the computer shuts down before the battery indicator shows empty, or continues operating after the indicator shows empty, discharge and recharge the battery.
Computer Does Not Work with a Fully Charged Battery
The battery surge protector may be active.
- Turn off the computer.
- Leave it turned off for one minute.
- Turn it on again.
Hard Disk Drive Does Not Work
Open BIOS Setup and check the Boot menu.
Confirm that the hard disk is correctly included in the EFI/Boot device priority list.
Windows Does Not Start
Use Lenovo OneKey Recovery to restore the system partition to its original condition or a previously created backup point.
OneKey Backup Cannot Be Created
A backup may fail if:
- The computer is not running Windows.
- There is insufficient storage space at the backup destination.
Free additional storage space before retrying.
Computer Does Not Respond
- Press and hold the Power button for at least four seconds.
- If the computer still does not respond, disconnect the AC adapter.
The computer may become unresponsive if it enters sleep mode during a network communication operation.
Disable the sleep timer when working on the network if this problem occurs.
Computer Does Not Start from the Desired Device
- Open BIOS Setup.
- Review the EFI/Boot device priority settings.
- Confirm that the required device is selected correctly.
Alternatively:
- Shut down the computer.
- Press the Novo button.
- Select Boot Device Menu.
- Choose the required startup device.
External Device Does Not Work
Do not connect or disconnect non-USB external device cables while the computer is on.
High-power USB accessories may need their own power adapters.
Without sufficient power, an external device may not be recognized or may cause the computer to shut down.
Maintenance and Storage
The Lenovo IdeaPad P400 Touch requires proper handling of its display, cooling system, and external connections.
Display Care
- Remove objects from the keyboard area before closing the display.
- Avoid placing pressure on the LCD.
- Handle the display panel carefully.
Cooling Maintenance
Keep the fan louvers unobstructed.
Blocked cooling vents can prevent heat from escaping and may cause overheating.
USB and Memory Card Care
- Finish file transfers before removing storage.
- Use Windows Safely Remove Hardware and Eject Media.
- Insert only one memory card at a time.
- Use the memory card slot’s dummy card when the slot is not in use.
- Follow the power requirements of connected USB accessories.
Transporting the Computer
Before moving the computer, place it into sleep mode.
Wait until the power indicator begins blinking to confirm that the computer has entered sleep mode.
Moving a computer while its hard disk is spinning can damage the drive and result in data loss.
Lenovo Drivers and Preinstalled Software
The Lenovo IdeaPad P400 Touch and related models do not include separate installation discs for Lenovo preinstalled desktop software.
Reinstalling Lenovo Software
To reinstall preinstalled software:
- Open the D: partition of the hard disk.
- Locate the relevant installation program.
- Run the installer.
If the installation program cannot be found there, it can be downloaded from Lenovo’s consumer support website.
Finding Hardware Drivers
For computers originally supplied with Windows, the hardware drivers are stored on the D: partition of the hard disk.
Updated drivers can also be downloaded from Lenovo’s consumer support website.
Lenovo Website: https://www.lenovo.com
Windows Help and Support
Windows 8 includes a Help and Support function for operating system questions.
To open it, use either method:
- Open the Settings charm and select Help.
- Press Windows + F1.
The Help and Support system provides information stored on the computer and links to additional online assistance.
Warranty Information
Warranty coverage for the Lenovo IdeaPad P400 Touch and the other covered models is provided under the applicable Lenovo Limited Warranty.
The warranty period and type of service are described in the Lenovo Limited Warranty flyer supplied with the computer.
Customer Support Information
Lenovo provides product documentation, drivers, software downloads, and customer support resources.
Lenovo Website
Regulatory Information
The Regulatory Notice provides information about radio-frequency requirements and applicable safety standards.
This information should be reviewed before using wireless devices.
Regulatory documentation can be accessed through the Lenovo website under Support and the user manuals section.
Contacting Lenovo Customer Support
For instructions on contacting the Lenovo Customer Support Center, consult the Getting Help and Service chapter in the Lenovo Safety and General Information Guide supplied with the computer.
Frequently Asked Questions
1. How do I enter BIOS on the Lenovo IdeaPad P400 Touch?
Shut down the computer and press the Novo button. Select BIOS Setup from the menu. The BIOS Setup Utility provides access to boot devices, security settings, hardware modes, and other preferences.
2. How do I reset the Lenovo IdeaPad P400 Touch to factory settings?
Press the Novo button and open Lenovo OneKey Recovery. Select System Recovery and follow the instructions to restore the original system or a previous backup. Back up important information first because the recovery process is irreversible.
3. How do I enable or disable the touchpad on the IdeaPad P400 Touch?
Press F6 to enable or disable the touchpad. The touchpad provides pointer movement and left-click and right-click functions.
4. How do I connect the Lenovo IdeaPad P400 Touch to Wi-Fi?
Press F7 to turn off Airplane Mode. Open the available wireless network list, select the required network, and enter its security key or passphrase when prompted.
5. What does a blinking amber battery light mean on the Lenovo P400 Touch?
A slowly blinking amber light means the battery is charging while its level is below 20%. A rapidly blinking amber light means the battery has less than 5% charge remaining.
6. How do I use touchscreen gestures on the IdeaPad P400 Touch?
Tap an item to select it, press and hold to open additional options, move two fingers together or apart to zoom, and slide a finger to scroll. Swiping inward from the right edge opens the Windows 8 Charms bar.
7. What should I do if the Lenovo IdeaPad P400 Touch screen is black?
Check the AC adapter and confirm that the computer is on. Press F12 to increase brightness and F9 to check the LCD backlight. If the computer is asleep, press the Power button. Have the computer serviced if the screen remains blank after the documented checks.
8. Where can I find Lenovo IdeaPad P400 Touch drivers and recovery software?
Hardware drivers and preinstalled software installation files are stored on the computer’s D: partition in the original Windows configuration. Updated drivers can be downloaded from Lenovo’s website. Lenovo OneKey Recovery can be opened through the Novo button to back up or restore the system.




