10w Tablet 82SU / 82ST

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Lenovo 10w Tablet 82SU 82ST
FieldDetails
Document TitleLenovo 10w User Guide
Document TypeUser Guide
Brand NameLenovo
Product NameLenovo 10w Tablet
Model Number(s)Machine Types 82SU and 82ST
Compliance IDLN0002W
PDF File Size13.37 MB 
Number of Pages38 
Languages CoveredEnglish

Lenovo 10w Tablet 82SU / 82ST

The Lenovo 10w is a Windows tablet designed for everyday computing, digital learning, internet access, video communication, and touchscreen interaction. It features a multi-touch IPS display, front and rear cameras, built-in microphones, speakers, wireless connectivity, and a USB-C port that supports charging, data transfer, and external displays.

The Lenovo 10w is available under machine types 82SU and 82ST. Depending on the configuration, the tablet may include a Lenovo 10w Detachable Keyboard and a rechargeable Lenovo Integrated Pen for writing, sketching, and touchscreen control.

The tablet uses a 16:10 IPS display with a resolution of 1200 × 1920 pixels. It supports up to 8 GB of onboard LPDDR4X memory and up to 128 GB of eMMC storage. The installed Windows operating system provides access to wireless networking, Bluetooth devices, display settings, power management, and recovery tools.

The Lenovo 10w also includes UEFI BIOS settings for managing startup options, keyboard behavior, compatible USB power features, and security passwords.

The following instructions cover the tablet’s components, technical specifications, initial setup, keyboard attachment, touchscreen gestures, pen charging, wireless connections, power management, BIOS configuration, maintenance, troubleshooting, and Lenovo support services.

Technical Specifications

SpecificationDetails
BrandLenovo
Product NameLenovo 10w
Product TypeWindows Tablet
Machine Types82SU, 82ST
Compliance IDLN0002W
Display TechnologyIPS Color Display
Display Resolution1200 × 1920 Pixels
Display Aspect Ratio16:10
Touch InputMulti-Touch
Memory TypeLPDDR4X, Soldered Onboard
Maximum Memory ListedUp to 8 GB
Storage TypeeMMC
Maximum Storage ListedUp to 128 GB
Wireless ConnectivityWireless LAN and Bluetooth
Front CameraYes
Rear CameraYes
MicrophonesBuilt-In
SpeakersBuilt-In
USB ConnectionUSB-C 3.2 Gen 1
USB-C Power Output5V, 3A
External Display SupportThrough USB-C
Detachable KeyboardAvailable on Selected Models
Integrated PenAvailable on Selected Models
Integrated Pen ModelWG 13
Pen ChargingApproximately 80% in 15 Seconds; 100% in 5 Minutes
SecurityFirmware TPM on Selected Models
AC Power Adapter45W
Adapter Input100–240V AC, 50–60 Hz
Adapter Output20V DC, 2.25A
Operating System InstructionsWindows
BIOSUEFI BIOS
Operating Temperature5–35°C (41–95°F)
Maximum Operating Altitude3,048 m (10,000 ft)

The exact hardware, included accessories, software features, and available functions depend on the tablet configuration.

For detailed product specifications, use Lenovo’s Product Specifications Reference at https://psref.lenovo.com.

Parts and Components

The Lenovo 10w includes physical buttons, cameras, connectors, speakers, microphones, and a touchscreen display.

Tablet Component Guide

ComponentFunction
Lenovo Integrated PenProvides handwriting and sketching input on supported models.
MicrophonesCapture voice and other audio.
CameraCaptures photos and video.
Webcam Privacy ShutterCovers or uncovers the camera lens.
TouchscreenProvides display output and touch-based interaction.
Power ButtonControls tablet power.
Volume ButtonAdjusts the audio volume.
Audio ConnectorConnects compatible audio accessories.
USB-C 3.2 Gen 1 ConnectorSupports power, data devices, and external displays.
SpeakersProvide audio output.
Pogo Interface ConnectorConnects the detachable keyboard.
Rear CameraCaptures images and video from the rear of the tablet.

Front Camera and Microphones

The tablet includes a camera and microphones for capturing video and sound.

These components can be used with compatible Windows applications.

Webcam Privacy Shutter

The webcam privacy shutter provides a physical way to cover the camera lens.

To control the shutter:

  1. Locate the camera cover slider.
  2. Slide it in one direction to cover the camera.
  3. Move it back to uncover the lens when the camera is required.

The shutter provides additional privacy when the camera is not in use.

Rear Camera

The rear-facing camera is positioned on the back of the tablet.

Power and Volume Buttons

The Power button controls the tablet’s power state.

The Volume button provides physical adjustment of the sound level.

Speakers

The built-in speakers provide sound for media playback, Windows notifications, and other audio functions.

Pogo Interface Connector

The pogo connector is used to attach the optional Lenovo 10w Detachable Keyboard.

The keyboard attaches magnetically after its guide pins are aligned with the tablet’s corresponding connectors.

USB-C Port and Connection Specifications

The tablet includes a USB-C 3.2 Gen 1 connector.

This connection can be used with compatible USB-C devices and accessories.

USB-C Functions

FunctionSpecification
Charging Compatible USB-C DevicesUp to 5V, 3A Output
USB-C to VGAUp to 1920 × 1200 at 60 Hz
USB-C to DisplayPortUp to 2560 × 1440 at 60 Hz
External Display ConnectionUp to 2K at 60 Hz
Data TransferUSB 3.2 Gen 1

USB Data Transfer Speed

The USB 3.2 Gen 1 standard has a specified data rate of 5 Gbps.

Actual speeds depend on the tablet’s processing capability, connected devices, files, and operating conditions.

USB-C Accessories

Compatible USB-C accessories can extend the tablet’s available connections.

An appropriate adapter may be required for specific external devices.

Lenovo accessories are available through:

https://www.lenovo.com/accessories

Important Safety Instructions

The Lenovo 10w is an electrically operated tablet. Safe use is especially important when the device is used by children.

Safety for Children and Adult Supervisors

The tablet is intended for use as a child development tool, primarily for children aged six years or older.

Adult supervision is required.

Teachers, parents, and supervisors must explain safe handling of the tablet, rechargeable battery, and power adapter.

Electrical Safety

The following precautions apply:

  • Children must not handle a power adapter that is not intended for their use.
  • The tablet, battery, and power adapter must not be exposed to rain or water.
  • The device must not be immersed in water during cleaning.
  • The tablet and accessories must not be dropped, crushed, stepped on, or otherwise abused.
  • Damaged components must be reported to a parent, teacher, or adult supervisor.
  • Power cables must be positioned to reduce tripping hazards.
  • The tablet, battery, and power adapter must be inspected periodically for damage.

Danger: The Lenovo 10w is an electrically operated product and is not recommended for children under three years of age.

Avoid Prolonged Skin Contact

The tablet should not remain in direct contact with a child’s bare skin for extended periods.

When the device is being used for more than a few minutes, it should be placed on a flat surface, such as a desk.

Safe Charging

Only certified power adapters and cords that meet the applicable national standards should be used.

Lenovo recommends using Lenovo-qualified power adapters.

The battery temperature must be at least 10°C (50°F) during charging.

Liquid Exposure

The tablet and its accessories must be protected from water and excessive moisture.

If liquid enters the device, it must be switched off and disconnected from AC power promptly.

The tablet must not be used again until completely dry.

Operating Environment

The Lenovo 10w must be used within the specified temperature, humidity, and altitude limits.

Environmental Specifications

ConditionSpecification
Maximum Altitude Without Pressurization3,048 m (10,000 ft)
Operating Temperature5–35°C (41–95°F)
Storage Temperature5–43°C (41–109°F)
Minimum Temperature for Battery Charging10°C (50°F)
Operating Relative Humidity8–95% at a Wet-Bulb Temperature of 23°C (73°F)
Storage Relative Humidity5–95% at a Wet-Bulb Temperature of 27°C (81°F)

Before First Use

Before operating the Lenovo 10w, the Safety and Warranty Guide, Setup Guide, and Generic Safety and Compliance Notices must be read.

Initial Preparation

  1. Place the tablet on a stable, flat surface.
  2. Check the tablet and accessories for visible damage.
  3. Identify the Power button and USB-C charging connector.
  4. Connect a suitable certified power adapter if charging is required.
  5. Turn on the tablet.
  6. Follow the Windows setup instructions displayed on the screen.

A detachable keyboard or integrated pen can be connected if included with the configuration.

How to Turn On and Shut Down the Lenovo 10w

Turning On the Tablet

Press the Power button to start the tablet.

The device begins its startup process and loads Windows.

Shutting Down the Tablet

  1. Open the Windows Start menu.
  2. Select Power.
  3. Choose Shut down.

The tablet completes the Windows shutdown procedure.

How to Connect the Lenovo 10w to WiFi

The tablet uses its wireless LAN connection to access available WiFi networks.

WiFi Connection Instructions

  1. Start Windows.
  2. Select the network icon in the Windows notification area.
  3. Locate the required WiFi network.
  4. Select the network.
  5. Enter the requested connection information.
  6. Follow the on-screen instructions.

After the connection is completed, the tablet can use the selected network.

How to Connect an External Display

The Lenovo 10w can connect to an external monitor or projector to extend the workspace or display presentations.

The tablet supports wired external displays through USB-C and wireless displays through Miracast when supported by both devices.

Wired External Display Connection

  1. Connect the compatible external display using the USB-C connector and the appropriate display cable or adapter.
  2. Allow Windows to identify the connected display.
  3. Choose the preferred display mode.

Supported External Display Resolutions

ConnectionMaximum Resolution
USB-C to VGA1920 × 1200 at 60 Hz
USB-C to DisplayPort2560 × 1440 at 60 Hz
USB-C 3.2 Gen 1 External DisplayUp to 2K at 60 Hz

If the External Display Is Not Detected

  1. Right-click an empty area on the Windows desktop.
  2. Select Display settings.
  3. Follow the Windows instructions to detect the connected monitor.

How to Connect a Wireless Display

The tablet and external display must both support Miracast.

  1. Turn on the compatible wireless display.
  2. Press Windows + K.
  3. Select the required wireless display.
  4. Follow the connection prompts.

How to Change Display Settings

  1. Right-click an empty area on the desktop.
  2. Select Display settings.
  3. Choose the display to configure.
  4. Adjust the preferred settings.

Windows allows adjustments such as:

  • Main display selection
  • Secondary display selection
  • Display resolution
  • Screen orientation
  • Display mode

Lenovo 10w Detachable Keyboard

Selected Lenovo 10w configurations include a detachable keyboard.

The keyboard allows the tablet to be used in a notebook-style arrangement and includes a trackpad for pointer control.

Keyboard Components

ComponentFunction
Pogo Interface ConnectorConnects the keyboard to the tablet.
KeyboardProvides physical text and command input.
TrackpadProvides pointer movement and mouse-style interaction.
Guide PinsHelp align the keyboard during attachment.

How to Attach the Detachable Keyboard

  1. Position the keyboard near the tablet’s pogo interface connector.
  2. Align the keyboard guide pins with the corresponding connectors on the tablet.
  3. Move the keyboard toward the tablet.
  4. Allow the magnetic connection to secure the keyboard.
  5. Adjust the tablet to the preferred viewing angle.

The viewing angle can be adjusted within 180 degrees.

How to Detach the Keyboard

Gently pull the keyboard away from the tablet.

The magnetic connection releases when the keyboard is separated.

Detachable Keyboard Hotkeys

The Lenovo 10w Detachable Keyboard includes shortcut keys for common Windows functions.

Hotkey Functions

Hotkey FunctionDescription
Speaker MuteMutes or unmutes speaker audio.
Volume Down / UpAdjusts speaker volume.
Microphone MuteMutes or unmutes the microphone.
RefreshRefreshes the current window.
Touchpad ControlEnables or disables the touchpad.
Airplane ModeEnables or disables Airplane Mode.
CalculatorOpens Windows Calculator.
Lock AccountLocks the current Windows account.
External Display ControlManages connected external displays.
Brightness Down / UpAdjusts screen brightness.
Fn + Home-Function KeyPerforms the Home key function.

If the speakers are muted and the tablet is turned off, they remain muted when the tablet is turned on again.

Hotkey Mode

The behavior of hotkeys that share keys with F1–F12 depends on the UEFI BIOS Hotkey Mode setting.

Hotkey ModeOperation
EnabledPress Fn together with the hotkey to activate the shortcut.
DisabledPress the hotkey directly.

Touchscreen Gestures

The Lenovo 10w supports multi-touch interaction.

Touch gestures can be used to select items, scroll, zoom, and access Windows interface features.

Touchscreen Gesture Guide

GestureFunction
Tap OnceSingle-click an item.
Tap Twice QuicklyDouble-click an item.
Tap and HoldRight-click an item.
SlideScroll through content.
PinchZoom out.
SpreadZoom in.
Swipe from Left EdgeOpen the Windows 11 widget panel.
Swipe from Right EdgeOpen the Windows 11 notification center.
Short Downward SwipeShow the title bar.
Downward SwipeClose the current application.
DragMove an item across the screen.

Some gestures may not work in every application.

Lenovo Integrated Pen WG 13

Selected Lenovo 10w models support the Lenovo Integrated Pen WG 13.

The pen is a rechargeable electronic stylus designed for writing, drawing, and more precise touchscreen input.

The pen can be stored and charged in its designated slot.

Integrated Pen Components

ComponentFunction
Pen TipProvides writing and touchscreen input.
Eraser ButtonProvides the application-dependent eraser function.
Right-Click ButtonProvides the application-dependent right-click function.

The default button behavior may differ between applications.

How to Charge the Lenovo Integrated Pen

  1. Make sure the tablet is turned on or in sleep mode.
  2. Insert the Lenovo Integrated Pen into its storage slot.
  3. Allow the pen to charge.

Pen Charging Times

Charging DurationApproximate Charge
15 Seconds80%
5 Minutes100%

Pen Safety

The Lenovo Integrated Pen is not waterproof.

It must be kept away from water and excessive moisture.

How to Configure Lenovo Integrated Pen Settings

  1. Visit http://www.wacomeng.com.
  2. Download the latest Lenovo Pen Settings software.
  3. Install and open Lenovo Pen Settings.
  4. Configure the pen functions according to the available preferences.

How to Remove the Pen Dummy

Some Lenovo 10w models include a pen dummy in place of the integrated pen.

The dummy can be removed when replacing it with a compatible Lenovo Integrated Pen.

Removal Instructions

  1. Read the Generic Safety and Compliance Notices before beginning.
  2. Use a suitable tool in the manner illustrated by Lenovo to release the pen dummy.
  3. Remove the pen dummy from the slot.

The pen dummy is classified as a customer-replaceable component on applicable models.

How to Use Lenovo Vantage

Lenovo Vantage is a device management application that provides information, settings, updates, and support tools for the tablet.

How to Open Lenovo Vantage

  1. Open Windows Search.
  2. Type Vantage.
  3. Press Enter.
  4. Open the matching application.

Lenovo Vantage Features

FeatureFunction
Device StatusDisplays system and hardware information.
Hardware SettingsProvides access to supported configuration options.
UpdatesDownloads and installs UEFI BIOS, firmware, and drivers.
Warranty StatusChecks warranty information online.
DocumentationProvides access to the user guide.
DiagnosticsHelps identify supported hardware problems.

Available features may change through software updates and may vary by tablet model.

Disk Management Precautions

The Lenovo 10w contains several storage partitions used for BIOS and firmware functions.

Important: OEM partitions must not be deleted or modified.

Changing or deleting these partitions can prevent the tablet from starting normally and may leave the screen black during the next startup.

Battery and Power Management

The Lenovo 10w includes a built-in rechargeable battery.

Windows and Lenovo Vantage provide battery information and power management options.

How to Check Battery Status

  1. Open Settings.
  2. Select System.
  3. Review the battery information.

Additional battery information is available through Lenovo Vantage.

How to Charge the Lenovo 10w Tablet

The tablet supports charging through its USB-C power connector.

The specified AC power adapter is rated at 45W.

AC Adapter Specifications

SpecificationDetails
Power45W
Input Voltage100–240V AC
Input Frequency50–60 Hz
Output Voltage20V DC
Output Current2.25A

Charging Instructions

  1. Connect the compatible Lenovo-qualified AC adapter to the tablet’s USB-C power connector.
  2. Connect the adapter to an electrical outlet.
  3. Allow the battery to charge.

Actual charging time depends on the battery size, physical environment, and whether the tablet is being used.

Some configurations may not ship with an AC adapter or power cord.

Only certified, compatible adapters and power cords that meet applicable standards should be used.

Battery Charging Behavior

The tablet includes battery management functions intended to extend battery lifespan.

After the battery reaches full charge, it may need to discharge to 94% or lower before charging is allowed again.

The battery may also adjust its full-charge capacity based on usage patterns.

After a prolonged period of limited use, the battery may need to discharge to approximately 20% and then be recharged completely before full capacity becomes available.

How to Change Power Settings

For ENERGY STAR-compliant configurations, the guide identifies default power settings for periods of inactivity.

Default Power Settings

SettingDefault
Turn Off DisplayAfter 10 Minutes
Put Tablet to SleepAfter 10 Minutes

How to Change the Power Plan

  1. Open Control Panel.
  2. Select Large Icons or Small Icons view.
  3. Select Power Options.
  4. Choose or customize the preferred power plan.

How to Change Power Button Behavior

  1. Open Control Panel.
  2. Select Large Icons or Small Icons view.
  3. Open Power Options.
  4. Select Choose what the power buttons do.
  5. Change the settings as required.

How to Connect Bluetooth Devices

The tablet includes Bluetooth connectivity for compatible wireless accessories.

Bluetooth can be used with devices such as:

  • Keyboards
  • Mice
  • Smartphones
  • Speakers

Bluetooth Connection Instructions

  1. Position the Bluetooth device within 10 meters (33 feet) of the tablet.
  2. Open Windows Search.
  3. Type Bluetooth.
  4. Press Enter.
  5. Turn on Bluetooth if it is disabled.
  6. Select the required Bluetooth device.
  7. Follow the on-screen pairing instructions.

UEFI BIOS Setup Utility

UEFI BIOS runs when the tablet starts.

It performs startup checks and provides access to supported firmware settings.

These settings include boot priority, hotkey behavior, USB power options, and BIOS security.

How to Enter UEFI BIOS

  1. Restart the tablet.
  2. Wait for the Lenovo logo screen.
  3. Press Fn + F2.

The UEFI BIOS setup utility opens.

How to Change the Startup Sequence

  1. Enter UEFI BIOS.
  2. Open the Boot menu.
  3. Locate Boot Priority Order.
  4. Follow the on-screen instructions to change the startup device order.

Temporary Boot Device Selection

A different startup device can be selected without permanently changing the BIOS configuration.

  1. Turn on the tablet.
  2. Wait for the Lenovo logo screen.
  3. Press Fn + F12.
  4. Select the required boot device.

How to Change Hotkey Mode

  1. Open UEFI BIOS.
  2. Select Configuration > Hotkey Mode.
  3. Press Enter.
  4. Select Enabled or Disabled.
  5. Select Exit > Exit Saving Changes.

How to Enable or Disable Always On USB

On models supporting the Always On USB feature:

  1. Enter UEFI BIOS.
  2. Select Configuration > Always On USB.
  3. Press Enter.
  4. Choose Enabled or Disabled.
  5. Select Exit > Exit Saving Changes.

The Always On USB option is available only on applicable models.

UEFI BIOS Password Types

The Lenovo 10w supports administrator and user passwords for BIOS access.

BIOS Password Types

PasswordPrerequisiteFunction
Administrator PasswordNoneControls access to UEFI BIOS settings.
User PasswordAdministrator password must already be set.Allows access to the setup utility with limited permissions.

BIOS passwords use alphanumeric characters.

If BIOS is opened using a user password, only selected settings can be changed.

How to Set an Administrator Password

An administrator password helps prevent unauthorized access to BIOS configuration.

Administrator Password Setup

  1. Enter UEFI BIOS.
  2. Select Security > Set Administrator Password.
  3. Press Enter.
  4. Enter a password using lowercase letters and numbers.
  5. Press Enter.
  6. Enter the password again to confirm.
  7. Select Exit > Exit Saving Changes.

The administrator password must be entered to access the BIOS setup utility afterward.

Important: Lenovo authorized service personnel cannot reset a forgotten administrator password. The system board must be replaced by authorized service personnel. Proof of purchase is required, and charges apply for parts and service.

How to Change or Remove the Administrator Password

Only an administrator can change or remove this password.

Changing the Password

  1. Enter UEFI BIOS.
  2. Select Security > Set Administrator Password.
  3. Enter the current password.
  4. Enter the new password.
  5. Confirm the new password.
  6. Select Exit > Exit Saving Changes.

Removing the Password

Follow the same process, but leave both new password fields empty and press Enter twice.

Removing the administrator password also removes the user password.

How to Set a User Password

An administrator password must already be configured.

User Password Setup

  1. Enter UEFI BIOS.
  2. Select Security > Set User Password.
  3. Press Enter.
  4. Enter a password containing letters and numbers.
  5. Make sure the user password differs from the administrator password.
  6. Enter the password again to confirm.
  7. Select Exit > Exit Saving Changes.

How to Change or Remove the User Password

Changing the User Password

  1. Enter UEFI BIOS.
  2. Select Security > Set User Password.
  3. Enter the current password.
  4. Enter a new password.
  5. Confirm the new password.
  6. Select Exit > Exit Saving Changes.

Removing the User Password

  1. Enter UEFI BIOS.
  2. Select Security > Clear User Password.
  3. Press Enter.
  4. Follow the displayed instructions.
  5. Save the changes before exiting.

How to Enable the Power-On Password

The Power-On Password option provides an additional security control when an administrator password is configured.

Enabling Power-On Password

  1. Enter UEFI BIOS.
  2. Select Security > Power-on Password.
  3. Press Enter.
  4. Change the setting to Enabled.
  5. Select Exit > Exit Saving Changes.

The user guide specifies a password requirement for subsequent access to the setup utility when this feature is enabled.

Firewall Protection

The tablet may include a preinstalled firewall application.

A firewall helps protect the tablet against:

  • Unauthorized network access
  • Internet-based attacks
  • Network intrusions
  • Other internet security threats

For detailed firewall configuration, use the help system of the installed firewall application.

Cleaning and Maintenance Instructions

Regular cleaning helps maintain the touchscreen and tablet exterior.

The device must be turned off before the touchscreen is cleaned.

How to Clean the Touchscreen

  1. Turn off the tablet.
  2. Use a dry, soft, lint-free cloth or absorbent cotton.
  3. Gently remove fingerprints and dust.
  4. Avoid pressing firmly against the glass.
  5. Do not use solvents on the cloth.

Touchscreen Cleaning Restrictions

The following actions must be avoided:

  • Applying excessive pressure to the screen.
  • Placing metal objects against the touchscreen.
  • Using fingernails or unsuitable objects for screen input.
  • Using solvents on the cleaning cloth.

The touchscreen consists of a glass panel covered with a plastic film.

Improper cleaning or excessive pressure may damage the touch panel.

Touchscreen Accuracy

The touchscreen should be calibrated periodically to help maintain accurate finger input.

How to Disinfect the Lenovo 10w

The guide provides a disinfecting procedure for the tablet.

Recommended Disinfecting Wipes

The manufacturer recommends:

  • Hydrogen peroxide wipes
  • Alcohol-based wipes

Wipes containing sodium hypochlorite (bleach) must not be used.

Step-by-Step Disinfecting Instructions

  1. Remove excess liquid from the disinfecting wipe or cloth before use.
  2. Gently wipe the tablet.
  3. Prevent liquid from dripping into the device.
  4. Do not wipe the connector pins.
  5. Follow the wipe manufacturer’s instructions to minimize disinfectant residue.
  6. Allow the tablet to dry completely before use.

The tablet must not be immersed in water.

Troubleshooting Guide

The following troubleshooting procedures address common operating, display, Windows recovery, and hardware support problems.

Quick Troubleshooting Table

ProblemRecommended Action
Tablet stops respondingHold the Power button until the tablet turns off, then restart it.
Liquid is spilled on the tabletDisconnect the AC adapter, switch off immediately, and allow it to dry completely.
External display is not detectedOpen Windows Display Settings and follow the instructions to detect the display.
Tablet fails after OEM partitions are modifiedAvoid further partition changes and use Lenovo recovery or authorized support resources.
Windows must be restoredUse Lenovo recovery resources or Windows recovery options.
Drivers or firmware need updatingUse Lenovo Vantage or Lenovo Support.
Hardware problems continueUse diagnostics and contact Lenovo Customer Support.

Tablet Stops Responding

If the tablet becomes unresponsive:

  1. Press and hold the Power button.
  2. Wait until the tablet switches off.
  3. Restart the tablet.

Liquid Spilled on the Tablet

If liquid enters the device:

  1. Disconnect the AC adapter carefully.
  2. Turn off the tablet immediately.
  3. Allow all liquid to dry completely before attempting to use it again.

Caution: The tablet must not be turned upside down to drain liquid.

If a detachable keyboard has drainage holes, liquid can drain through them.

Windows Recovery and Reset

Lenovo and Windows recovery resources can be used when Windows needs to be restored.

Lenovo Recovery

Visit:

https://support.lenovo.com/HowToCreateLenovoRecovery

Follow the provided recovery instructions.

Windows Recovery Diagnostics

  1. Open https://pcsupport.lenovo.com.
  2. Allow the website to detect the tablet or select the model manually.
  3. Select Diagnostics > Operating System Diagnostics.
  4. Follow the on-screen instructions.

Finding Updated Drivers and BIOS

The latest available drivers and UEFI BIOS updates can be obtained through:

Replacement Parts and Accessories

Lenovo identifies several components as Customer Replaceable Units (CRUs).

A CRU is a component that customers may replace or upgrade according to Lenovo’s service classification.

Customer Replaceable Unit Types

CRU TypeDescription
Self-Service CRUA component that can be installed or replaced relatively easily by the customer or a technician.
Optional-Service CRUA component requiring a higher level of technical skill for customer replacement.

Lenovo 10w Customer Replaceable Parts

ComponentCRU Classification
AC Power AdapterSelf-Service CRU
Power CordSelf-Service CRU
Lenovo 10w Detachable KeyboardSelf-Service CRU
Lenovo Integrated PenSelf-Service CRU
Pen DummySelf-Service CRU

These components are available as CRUs on applicable models.

Built-In Battery Replacement

The built-in rechargeable battery is not a customer-replaceable part.

Replacement must be performed by a Lenovo-authorized repair facility or technician.

CRU Return Requirements

When Lenovo supplies a replacement CRU, the defective component may need to be returned.

If a return is required, Lenovo provides:

  • Return instructions
  • A prepaid shipping label
  • A shipping container

A charge may apply if Lenovo does not receive the defective component within 30 days after the replacement CRU is received.

Warranty Information

Warranty coverage depends on the applicable Lenovo Limited Warranty and the specific tablet configuration.

Lenovo Limited Warranty

Warranty terms are available at:

https://www.lenovo.com/warranty/llw_02

The warranty status of a specific Lenovo 10w can be checked through:

https://pcsupport.lenovo.com/warrantylookup

Available Warranty Services

During the applicable warranty period, Lenovo may provide the following services.

ServiceDescription
Problem DeterminationAssistance identifying hardware problems and appropriate corrective actions.
Lenovo Hardware RepairApplicable repair service for covered Lenovo hardware problems.
Engineering ChangesSelected hardware changes made available by Lenovo or an authorized reseller.

Services Not Covered by Standard Warranty Support

The user guide identifies the following services as outside the listed standard support coverage:

  • Replacement or use of non-Lenovo or non-warranted components
  • Identifying software problem sources
  • BIOS configuration during installation or upgrades
  • Device driver modifications or upgrades
  • Network operating system installation and maintenance
  • Application installation and maintenance

Customer Support Information

Lenovo provides technical assistance, warranty information, driver downloads, diagnostic resources, and product documentation.

Lenovo Support Resources

Support ResourceWebsite
Lenovo Supporthttps://pcsupport.lenovo.com
Drivers and Firmwarehttps://support.lenovo.com
Product Specificationshttps://psref.lenovo.com
Lenovo Support Phone Directoryhttps://pcsupport.lenovo.com/supportphonelist
Authorized Service Locationshttps://support.lenovo.com/partnerlocation
Lenovo Community Forumshttps://forums.lenovo.com
Lenovo Troubleshooting Tipshttps://www.lenovo.com/tips
Accessibility Informationhttps://www.lenovo.com/accessibility
Warranty Informationhttps://www.lenovo.com/warranty/llw_02
Warranty Status Lookuphttps://pcsupport.lenovo.com/warrantylookup

How to Contact Lenovo Customer Support

If a problem cannot be corrected using the available troubleshooting procedures, contact Lenovo Customer Support.

Support telephone numbers vary by country and region.

The current directory is available at:

https://pcsupport.lenovo.com/supportphonelist

Before Contacting Lenovo

The following information should be collected:

InformationDetails
Product NameLenovo 10w
Machine Type82SU or 82ST
Serial NumberTablet serial number
Problem DescriptionDescription of the issue
Error MessageAny displayed error text or code
Operating SystemInstalled Windows version
Running ApplicationsApplications open when the problem occurred
ReproducibilityWhether the problem can be reproduced

Where to Find the Serial Number

The serial number and machine type are printed on a product label on the rear of the tablet.

The label can be used to identify the device when requesting service.

Regulatory and Compliance Information

Product Certification

ItemDetails
ProductLenovo 10w
Compliance IDLN0002W
Machine Types82SU, 82ST

Wireless Antennas

The tablet includes two wireless LAN antennas:

  • Wireless LAN Auxiliary Antenna
  • Wireless LAN Main Antenna

Both are positioned near the upper part of the display assembly.

Compliance Resources

Additional product regulatory information is available at:

https://www.lenovo.com/compliance

The Generic Safety and Compliance Notices can be accessed through:

https://pcsupport.lenovo.com/docs/generic_notices

Frequently Asked Questions

1. How do I charge the Lenovo 10w tablet?

Connect a compatible certified AC adapter to the tablet’s USB-C power connector, then connect the adapter to an electrical outlet. The specified adapter provides 45W with an output of 20V DC at 2.25A. Actual charging time depends on battery size, operating conditions, and whether the tablet is being used.

2. How do I attach the Lenovo 10w Detachable Keyboard?

Align the keyboard’s guide pins with the tablet’s corresponding connectors. Move the keyboard close to the tablet until it attaches magnetically. The screen can then be adjusted to the preferred viewing angle within 180 degrees. To detach the keyboard, gently pull it away from the tablet.

3. How do I charge the Lenovo Integrated Pen WG 13?

Make sure the tablet is turned on or in sleep mode, then insert the Lenovo Integrated Pen into its storage slot. The pen reaches approximately 80% charge in 15 seconds and full charge in about five minutes.

4. Can the Lenovo 10w connect to an external monitor?

Yes. The USB-C connection supports external displays through compatible adapters. USB-C to VGA supports up to 1920 × 1200 at 60 Hz, while USB-C to DisplayPort supports up to 2560 × 1440 at 60 Hz. Miracast-compatible wireless displays can also be connected using Windows + K.

5. How do I open BIOS on the Lenovo 10w?

Restart the tablet. When the Lenovo logo appears, press Fn + F2 to enter UEFI BIOS. The setup utility provides access to settings such as boot priority, hotkey behavior, Always On USB on supported models, and BIOS security passwords.

6. Why is my Lenovo 10w battery not charging above 94%?

The tablet includes battery management behavior intended to support battery lifespan. After reaching full charge, the battery may need to discharge to 94% or lower before charging begins again. This can be normal operation.

7. How do I reset or recover Windows on the Lenovo 10w?

Lenovo provides recovery instructions at support.lenovo.com/HowToCreateLenovoRecovery. Windows recovery tools and operating system diagnostics can also be accessed through Lenovo’s product support website. The appropriate procedure depends on the problem being corrected.

8. What should I do if my Lenovo 10w freezes or stops responding?

Press and hold the Power button until the tablet switches off, then restart it. If the problem continues, Lenovo Vantage and Lenovo’s online diagnostic tools can help identify hardware or software issues. Unresolved problems can be referred to Lenovo Customer Support.

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