T10 Pro Smart Thermostat

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Honeywell Home T10 Pro Smart Thermostat
FieldDetails
Document TitleT10 Pro Smart Thermostat with RedLINK Professional Install Guide
Document TypeProfessional Installation Guide
Brand NameHoneywell Home
Product NameT10 Pro Smart Thermostat with RedLINK
Model Number(s)THX321WFS2001W; THX321WF2001W
PDF File Size1.23 MB
Total Number of Pages48
Languages CoveredEnglish, French, Spanish

Honeywell Home T10 Pro Smart Thermostat

The Honeywell Home T10 Pro Smart Thermostat with RedLINK is a programmable WiFi thermostat designed to control compatible residential heating, cooling, heat pump, and indoor air quality systems. It combines touchscreen temperature control with wireless room sensors, allowing heating and cooling decisions to be based on temperatures measured in selected rooms.

The T10 Pro operates using a 24 VAC power supply and requires a C-wire connection. It supports conventional single-stage and multistage heating and cooling systems, compatible heat pumps with auxiliary and emergency heating, and selected whole-house humidification, dehumidification, and ventilation equipment.

The thermostat includes a touchscreen display showing the current indoor temperature, desired temperature, indoor humidity, and room priority status. Its Menu provides access to system mode, fan operation, scheduling, room priority, wireless sensor management, installer configuration, and equipment testing.

A RedLINK Wireless Indoor Air Sensor is included with the THX321WFS2001W package. The sensor communicates wirelessly with the thermostat and can provide temperature measurements from another room.

The thermostat supports two room priority methods: Selected Rooms and Active Rooms. Selected Rooms calculates an average temperature from manually chosen rooms, while Active Rooms automatically includes rooms where motion is detected.

Additional functions include WiFi setup, installer testing, indoor air quality equipment control, maintenance reminders, temperature adjustment, compressor protection, and system notifications.

Product Overview and Technical Specifications

SpecificationDetails
BrandHoneywell Home
ManufacturerResideo Technologies, Inc.
Product NameT10 Pro Smart Thermostat with RedLINK
ModelTHX321WFS2001W
Illustrated ModelTHX321WF2001W
Product TypeProgrammable WiFi Smart Thermostat
Power Supply24 VAC
C-Wire RequirementRequired
Power Consumption3 VA
DisplayTouchscreen
WiFi ConnectivitySupported
Wireless Room SensorRedLINK Wireless Indoor Air Sensor
Included Sensor Quantity1
Wireless Sensor Batteries2 AAA alkaline batteries
Conventional HVACSingle-stage and multistage systems
Heat Pump CompatibilitySupported
Maximum Conventional Stages Shown2 Heat / 2 Cool
Maximum Heat Pump Stages Shown3 Heat / 2 Cool
Wired Sensor InputS/S terminals
Indoor Air Quality ControlHumidification, dehumidification, ventilation
Compatible C-Wire AdapterTHP9045A1098
Mounting SystemUWP
Heating Temperature Range40–90°F (4.5–32°C)
Cooling Temperature Range50–99°F (10–37°C)
Operating Temperature32–120°F (0–48.9°C)
Shipping Temperature-20–120°F (-28.9–48.9°C)
Operating Relative Humidity5–90%, non-condensing
Installer SetupSupported
Installer TestSupported
Compressor ProtectionSupported
Limited Warranty5 years

System Compatibility

The Honeywell Home T10 Pro Smart Thermostat is designed for most low-voltage residential heating and cooling systems.

Compatible Heating and Cooling Systems

The installation guide provides wiring arrangements for:

  • Conventional 1 Heat / 1 Cool systems with one transformer.
  • Conventional 1 Heat / 1 Cool systems with two transformers.
  • Conventional 2 Heat / 2 Cool systems.
  • Heat-only systems with a fan.
  • Cooling-only systems with a fan.
  • Hot water relay panels.
  • 1 Heat / 1 Cool heat pumps.
  • 2 Heat / 1 Cool heat pumps.
  • 2 Heat / 2 Cool heat pumps.
  • 3 Heat / 2 Cool heat pumps.

Indoor Air Quality Equipment

The U terminals support compatible equipment used for:

  • Whole-house humidification.
  • Whole-house dehumidification.
  • Ventilation.
  • Fresh-air damper operation.
  • Low-speed fan operation for dehumidification.

The required wiring arrangement depends on how the indoor air quality equipment receives power.

Incompatible Systems

SystemCompatibility
Most 24 VAC heating and cooling systemsCompatible
Compatible heat pump systemsCompatible
120–240V electric baseboard heatingNot compatible
Millivolt heating systemsNot compatible

Important: The T10 Pro requires 24 VAC power and a C-wire. It must not be connected directly to 120V or 240V electric baseboard heating.

What’s Included in the Box

The THX321WFS2001W package includes the thermostat, mounting components, and one wireless indoor air sensor.

Included ComponentDescription
T10 Pro Smart ThermostatMain touchscreen temperature controller
UWP Mounting SystemWall-mounted base for wiring and thermostat installation
Standard Installation AdapterJunction box adapter
Medium Cover PlateCovers a junction box or wall paint gap
RedLINK Wireless Indoor Air SensorMeasures temperature in a selected room
Screws and AnchorsSecure the mounting system
Professional Install GuideInstallation and equipment wiring instructions
Getting Started GuideInitial setup and operating instructions

Included Medium Cover Plate

The medium cover plate measures:

5-11/64 × 5-1/2 × 11/16 inches (131.4 × 139.7 × 17.5 mm).

Optional Large Cover Plate

The optional large cover plate, model THP2400A1068, measures:

6-7/64 × 6-7/64 × 9/32 inches (155 × 155 × 7 mm).

Parts, Components, and Touchscreen Controls

The thermostat uses a touchscreen interface and a UWP mounting system with electrical terminal connections.

Main Components

ComponentFunction
Touchscreen DisplayDisplays temperature, humidity, and operating information
Current Indoor TemperatureShows the measured indoor temperature
Desired TemperatureShows the selected temperature
Up ArrowIncreases the selected temperature
Down ArrowDecreases the selected temperature
MenuOpens operating and configuration settings
Current PriorityDisplays the room priority method and number of prioritized rooms
Indoor HumidityShows the current indoor humidity
UWP Mounting SystemConnects the thermostat to the wall and HVAC wiring
R Slider TabConfigures one- or two-transformer systems
U Slider TabConfigures indoor air quality equipment connections
S/S TerminalsAccept a compatible wired indoor or outdoor sensor
RedLINK Wireless SensorProvides temperature measurements from another room

Understanding the Thermostat Home Screen

The display shows the current indoor temperature and the selected target temperature.

Waking the Screen

Touch the center of the displayed temperature to wake the screen.

Indoor Temperature

The main temperature reading identifies the current indoor temperature.

Desired Temperature

The desired temperature is the heating or cooling target selected for the thermostat.

Adjusting the Temperature

  1. Wake the touchscreen.
  2. Touch the Up Arrow to increase the temperature.
  3. Touch the Down Arrow to decrease the temperature.
  4. Stop when the required temperature is displayed.

Current Priority

The Current Priority indicator shows which room priority method is active and how many rooms are being prioritized.

Indoor Humidity

The Indoor Humidity area displays the measured indoor humidity level.

Menu

The Menu contains operating features and thermostat configuration options, including:

  • Mode.
  • Fan.
  • Schedule.
  • Priority.
  • Installer Setup.
  • Devices & Sensors.
  • Thermostat Information.

Safety Instructions and Important Warnings

The T10 Pro must be installed according to the connected equipment’s electrical requirements.

Electrical Hazard

Warning: Electrical shock or equipment damage can occur if power is not disconnected before installation.

Disconnect the power supply before beginning thermostat installation or handling electrical connections.

Equipment Damage Hazard

Compressor protection is bypassed during installer testing.

Avoid rapidly switching the compressor on and off during testing. Rapid cycling may damage the equipment.

Mercury Disposal Warning

If the thermostat replaces an older control containing mercury in a sealed tube, the old thermostat must not be placed in household trash.

Contact the local waste management authority for recycling and disposal instructions.

Wiring Precautions

  • Use 18–22 gauge thermostat wire.
  • Shielded cable is not required.
  • Connect each wire to the correct UWP terminal.
  • Insert only one wire into each terminal.
  • Set the R slider according to the transformer arrangement.
  • Set the U slider according to the connected indoor air quality equipment.
  • Do not connect heat pump auxiliary heating to the W terminal.
  • Confirm that a 24 VAC common connection is available.
  • Follow the wiring arrangement for the installed HVAC equipment.

Electrical installation and equipment connections should be completed by an appropriately qualified professional.

Installing the UWP Mounting System

The T10 Pro is installed using the included UWP mounting system.

Step 1: Locate the UWP

Remove the UWP mounting system from the package.

Step 2: Position the UWP

  1. Place the UWP against the wall.
  2. Use a level to align it.
  3. Mark the mounting-hole positions.

Step 3: Drill the Mounting Holes

Drill holes at the marked positions.

The drill bit size depends on the supplied wall anchors.

Anchor ColorDrill Bit Size
Red7/32 inch (5.6 mm)
Yellow3/16 inch (4.76 mm)

Step 4: Install the Wall Anchors

Lightly tap the supplied anchors into the wall using a hammer.

Step 5: Insert the Thermostat Wires

  1. Open the UWP wiring door.
  2. Pass the thermostat wires through the wiring opening.
  3. Arrange the wires so they can reach their assigned terminals.

Step 6: Secure the UWP

  1. Position the UWP over the wall anchors.
  2. Insert the mounting screws.
  3. Tighten until the UWP no longer moves.
  4. Do not overtighten.
  5. Close the UWP door after completing the wiring.

Mounting Screw Sizes

Anchor TypeScrews
RedThree #8 × 1-1/2-inch screws
YellowThree #6 × 1-1/2-inch screws

Installing the Optional Cover Plate

The cover plate can be used when the thermostat is mounted to an electrical junction box or when a visible paint gap remains after removing an older thermostat.

Installation Procedure

  1. Separate the junction box adapter from the cover plate.
  2. Position the adapter against the wall or electrical box.
  3. Select suitable mounting positions from the eight available screw holes.
  4. Insert the two supplied #6 × 5/8-inch screws.
  5. Tighten the screws without overtightening.
  6. Confirm that the adapter plate is level.
  7. Hang the UWP on the upper hook of the junction box adapter.
  8. Snap the bottom of the UWP into place.
  9. Attach the cover plate to the junction box adapter.

Understanding the UWP Wiring Terminals

The UWP provides electrical connections for heating, cooling, fan control, temperature sensors, and indoor air quality equipment.

Conventional System Terminal Identification

TerminalFunction
S/SWired indoor or outdoor temperature sensor
YCompressor Stage 1
Y2Compressor Stage 2
GFan relay
C24 VAC common
KC-wire adapter connection
U/UHumidifier, dehumidifier, or ventilator relay
WHeating Stage 1
W2Heating Stage 2
R24 VAC heating transformer
Rc24 VAC cooling transformer

Heat Pump Terminal Identification

TerminalFunction
S/SWired indoor or outdoor temperature sensor
YCompressor Stage 1
Y2Compressor Stage 2
GFan relay
C24 VAC common
KC-wire adapter connection
U/UHumidifier, dehumidifier, or ventilator relay
L/ACompressor monitoring or heat pump fault input
O/BHeat pump changeover valve
AuxBackup heating
EEmergency heating
R24 VAC heating transformer
Rc24 VAC cooling transformer

Connecting Wires to the UWP

  1. Locate the required terminal.
  2. Push down its terminal tab.
  3. Insert the wire into the inner terminal hole.
  4. Release the tab.
  5. Gently pull the wire to confirm that it is secure.

Only one wire should be inserted into each terminal.

Removing a Wire

Press the corresponding terminal tab and withdraw the wire.

Setting the R Slider Tab

The R slider determines whether the installation uses one transformer or separate heating and cooling transformers.

One-Transformer System

If the existing thermostat has one wire connected to R, Rc, or RH:

  1. Locate the R slider.
  2. Move it to the UP position.
  3. Use the one-wire R configuration.

Two-Transformer System

If separate wires are connected to R and Rc:

  1. Locate the R slider.
  2. Move it to the DOWN position.
  3. Use the two-wire configuration.

R Slider Position Table

Existing WiringSlider Position
One R, Rc, or RH wireUP
Separate R and Rc wiresDOWN

The built-in R slider performs the jumper function required for the selected transformer arrangement.

Setting the U Slider Tab

The U slider controls how compatible indoor air quality equipment is connected.

U Slider DOWN: Two-Wire Dry Contacts

When the U slider is DOWN, the U terminals provide dry contacts.

This arrangement is used for equipment with its own transformer.

U Slider UP: One-Wire Connection

When the U slider is UP, the lower U terminal is internally connected to Rc.

This arrangement is used when the indoor air quality device is powered by the cooling transformer.

How the One-Wire Connection Works

  1. Move the U slider to UP.
  2. Connect one wire from the indoor air quality device to the upper U terminal.
  3. Connect the other device wire to the common side of the cooling transformer.

U Slider Reference Table

Slider PositionConnection TypeApplication
DOWNTwo-wire dry contactsEquipment with its own power supply
UPOne-wire arrangementEquipment powered by cooling transformer

The one-wire arrangement is commonly used for a fresh-air ventilation damper or low-speed fan dehumidification.

Connecting Indoor Air Quality Equipment

The T10 Pro supports several indoor air quality wiring arrangements through its U terminals.

Humidifier, Dehumidifier, or Ventilator With Built-In Transformer

When the connected equipment has its own transformer, the U slider is set to the dry-contact arrangement.

Fresh-Air Damper Powered by Furnace Transformer

A compatible fresh-air damper can use the one-wire arrangement.

The damper connection uses the furnace or air handler’s common terminal.

Equipment Powered by an External Transformer

An externally powered humidifier, ventilator, or damper uses the dry-contact arrangement.

Low-Speed Fan for Dehumidification

The one-wire arrangement can also control a compatible low-speed fan terminal used for dehumidification.

Terminal names on the connected equipment may vary.

Using the THP9045A1098 C-Wire Adapter

The thermostat requires a C-wire.

The optional THP9045A1098 C-Wire Adapter can be used on compatible heating and cooling systems when only four thermostat wires are available and a fifth wire is needed for common power.

How the Adapter Works

The adapter uses the K terminal in place of separate Y and G connections.

This allows fan and compressor control through one wire.

The unused conductor can then provide the required common connection.

C-Wire Adapter Connections

ConnectionFunction
KCombined fan and compressor control through adapter
C24 VAC common
THP9045A1098Compatible C-wire adapter

The adapter must be installed according to its own THP9045 instructions.

Conventional Heating and Cooling Wiring

The thermostat supports several conventional HVAC wiring configurations.

1 Heat / 1 Cool System With One Transformer

TerminalConnection
RPower
RcJoined to R through slider
YCompressor contactor
C24 VAC common
WHeat relay
GFan relay

The R slider is placed in the UP position.

1 Heat / 1 Cool System With Two Transformers

TerminalConnection
RHeating transformer power
RcCooling transformer power
YCompressor contactor
CCommon from cooling transformer
WHeat relay
GFan relay

The R slider is placed in the DOWN position.

2 Heat / 2 Cool System With One Transformer

TerminalConnection
RPower
RcJoined to R through slider
YCompressor Stage 1
Y2Compressor Stage 2
C24 VAC common
WHeating Stage 1
W2Heating Stage 2
GFan relay

Heat-Only System With Fan

TerminalConnection
RPower
RcJoined through slider
C24 VAC common
WHeating relay
GFan relay

Cool-Only System With Fan

TerminalConnection
RPower
RcJoined through slider
YCompressor contactor
C24 VAC common
GFan relay

Hot Water Relay Panel

TerminalConnection
RPower
RcJoined through slider
WHeat relay
C24 VAC common

If the hot water relay panel does not provide 24 VAC at R and C, the manufacturer directs the installer to move the slider DOWN and connect a separate transformer to Rc and C.

Heat Pump Wiring

The T10 Pro supports heat pumps with different compressor and auxiliary heating arrangements.

Important: The W terminal must not be used for heat pump applications. Auxiliary heating must be connected to AUX or E.

1 Heat / 1 Cool Heat Pump

TerminalConnection
RPower
RcJoined through slider
YCompressor contactor
C24 VAC common
O/BChangeover valve
GFan relay

2 Heat / 1 Cool Heat Pump

TerminalConnection
RPower
RcJoined through slider
YCompressor contactor
C24 VAC common
O/BChangeover valve
GFan relay
AuxAuxiliary heating
EEmergency heating relay
LHeat pump fault input

2 Heat / 2 Cool Heat Pump

TerminalConnection
RPower
RcJoined through slider
YCompressor Stage 1
Y2Compressor Stage 2
C24 VAC common
O/BChangeover valve
GFan relay
LHeat pump fault input

3 Heat / 2 Cool Heat Pump

TerminalConnection
RPower
RcJoined through slider
YCompressor Stage 1
Y2Compressor Stage 2
C24 VAC common
O/BChangeover valve
GFan relay
AuxAuxiliary heating
EEmergency heating relay
LHeat pump fault input

Auxiliary and Emergency Heat Wiring

If separate wires are available for Aux and E, connect them to their respective terminals.

If only one wire is available for both auxiliary and emergency heat, connect that wire to Aux.

Mounting the Thermostat

After the UWP wiring has been completed, the thermostat can be attached.

Installation Procedure

  1. Push excess wiring back into the wall opening.
  2. Close the UWP door.
  3. Confirm that the door remains closed without bulging.
  4. Align the thermostat with the UWP.
  5. Press gently until the thermostat snaps into place.

Installation With the Optional Cover Plate

If the optional cover plate is used, remove the gray trim ring from the thermostat before attaching it.

Align the thermostat with the cover plate and press until it snaps into place.

Removing the Thermostat

The thermostat can be removed from the UWP by pulling it gently away from the mounting system.

Initial Installer Setup

After installation, the thermostat displays a guided setup process.

The setup covers equipment configuration, wireless sensor connections, and WiFi setup.

Equipment Configuration

The installer setup process guides the selection of settings required for the connected heating and cooling equipment.

Wireless Sensor Connection

Compatible RedLINK wireless sensors can be added during setup.

WiFi Connection

The thermostat provides on-screen instructions for connecting to WiFi.

Installer Contact Information

The final setup stage allows the installer to enter:

  • Company name.
  • Contact information.
  • Contractor PRO account number.

Stored installer contact information can appear with alert or reminder messages.

Contractor PRO Account Number

The Contractor PRO account number contains eight digits and begins with zero.

For example:

01234567

Installing the RedLINK Wireless Indoor Air Sensor

One RedLINK Wireless Indoor Air Sensor is supplied with the specified package.

The sensor uses two AAA alkaline batteries.

Step 1: Open the Sensor

Remove the white cover from the gray sensor base.

Step 2: Install the Batteries

Insert two AAA alkaline batteries into the sensor.

Step 3: Open the Thermostat Menu

Wake the thermostat and open Menu.

Step 4: Select Devices & Sensors

Touch Devices & Sensors.

Step 5: Add the Sensor

  1. Touch Add.
  2. Follow the instructions on the thermostat display.

Step 6: Assemble the Sensor

Snap the sensor onto its wall plate.

Step 7: Mount the Sensor

  1. Attach the included adhesive strip to the sensor wall plate.
  2. Position the sensor at the selected location.
  3. Attach the wall plate to the wall.
  4. Level the sensor for a neat appearance.

The sensor’s own instructions provide its placement requirements.

Understanding RedLINK Room Priority

The T10 Pro can use temperature measurements from selected rooms to calculate an average indoor temperature.

This allows temperature control to be based on different areas of the home.

Selected Rooms

Selected Rooms uses sensors chosen manually.

Room StatusTemperature Averaging
SelectedIncluded
Not SelectedExcluded

Active Rooms

Active Rooms uses detected motion to decide which rooms contribute to the average temperature.

Room StatusTemperature Averaging
Motion DetectedIncluded
No Motion DetectedExcluded

Example of Selected Rooms

If the living room and bedroom are selected, their temperature measurements contribute to the average.

Unselected rooms do not contribute.

Example of Active Rooms

If motion is detected in the living room, its temperature contributes to the average.

A room without detected activity does not contribute.

Thermostat Menu Options

The T10 Pro Menu contains operating functions and installer configuration settings.

How to Open Menu

  1. Wake the touchscreen.
  2. Touch Menu.
  3. Scroll upward or downward to view the available options.

Main Menu Functions

MenuFunction
Installer SetupConfigures HVAC system and indoor air quality settings
Installer TestTests heating, cooling, and indoor air quality equipment
Devices & SensorsManages RedLINK wireless sensors
Thermostat InformationDisplays identification and software details
Dealer InformationShows installer or dealer contact information

Installer Setup

The Installer Setup menu contains options related to:

  • Heating and cooling system type.
  • Humidification.
  • Dehumidification.
  • Ventilation.
  • Maintenance reminders.

Installer Test

Installer Test can activate:

  • Heating equipment.
  • Cooling equipment.
  • Indoor air quality equipment.

Compressor protection is bypassed during testing. Avoid rapid compressor cycling.

Devices & Sensors

This menu allows compatible RedLINK indoor sensors to be viewed, added, removed, or identified.

Thermostat Information

The Thermostat Information menu displays device identification and software information.

Available Information

FieldDescription
MAC IDNetwork hardware identifier
IP AddressAssigned network address
Date CodeThermostat date code
Model NumberProduct model identification
Build DateDevice or software build information
Stat AppThermostat application information
Firmware VersionInstalled firmware version
Stat App Boot NumberApplication boot information
HardwareHardware identification

Finding the Installer Setup Passcode

The thermostat’s Date Code is used as the installer setup passcode.

  1. Open Menu.
  2. Select Thermostat Information.
  3. Locate the Date Code.
  4. Record the code for installer setup access.

Alerts and Notifications

The T10 Pro provides notifications when attention is required.

Red Notification Indicator

A red dot above the Menu icon indicates that an alert or notification is active.

How to View Alerts

  1. Touch Menu.
  2. Select Notifications.
  3. Choose the required alert message.
  4. Read the additional information displayed.

Example Notification

The thermostat may display a notification requesting that the date and time be set.

The Notifications menu provides details about the active message.

Troubleshooting the T10 Pro Smart Thermostat

Thermostat Screen Is Blank

If the display is blank:

  1. Check the circuit breaker.
  2. Reset the breaker if necessary.
  3. Confirm that the heating and cooling equipment power switch is on.
  4. Make sure the furnace door is closed securely.

Screen Is Difficult to Read

The inactive backlight settings may require adjustment.

Open:

Menu > Preferences

Check:

  • Inactive Backlight Brightness.
  • Inactive Sleep Backlight Brightness.

Adjust the relevant setting to improve screen visibility.

Heating System Does Not Respond

  1. Open Menu.
  2. Select the system mode.
  3. Choose Heat.
  4. Set the heating temperature above the current indoor temperature.
  5. Check the circuit breaker.
  6. Confirm that the heating equipment power switch is on.
  7. Check that the furnace door is closed securely.

Cooling System Does Not Respond

  1. Open Menu.
  2. Select the system mode.
  3. Choose Cool.
  4. Set the cooling temperature below the current indoor temperature.
  5. Check the circuit breaker.
  6. Confirm that the cooling equipment power switch is on.
  7. Check that the furnace door is closed securely.

Temperature Settings Cannot Be Changed

Confirm that the selected temperature is within the supported range.

ModeAllowed Range
Heating40–90°F (4.5–32°C)
Cooling50–99°F (10–37°C)

Heat On or Cool On Is Flashing

A flashing Heat On or Cool On message indicates that compressor protection is active.

Wait approximately five minutes for the system to restart safely.

Auxiliary Heat Operates During Cooling

For a heat pump system, check that no wire is connected to W on the UWP.

Cooling Operates When Heating Is Requested

For a heat pump system, verify that W is not being used.

Heating Operates During Cooling

Check the heat pump wiring.

The W terminal must not be connected for heat pump applications.

Wireless Sensor Does Not Connect

  1. Press and hold Connect on the wireless sensor for 15 seconds.
  2. Wait until the LED turns amber.
  3. Return to the thermostat.
  4. Open Menu.
  5. Select Devices & Sensors.
  6. Follow the instructions to add the sensor again.

Troubleshooting Reference Table

ProblemCheck or CauseRecommended Action
Blank displayCircuit breaker or equipment powerCheck power supply
Blank displayFurnace doorClose furnace door securely
Screen difficult to readBacklight brightnessAdjust Preferences
Heating does not startSystem mode or setpointSelect Heat and increase target
Cooling does not startSystem mode or setpointSelect Cool and decrease target
Cannot change temperatureTemperature outside supported rangeCheck setpoint range
Heat On flashesCompressor protectionWait five minutes
Cool On flashesCompressor protectionWait five minutes
Auxiliary heat runs in coolingHeat pump wiringVerify W is unused
Cooling runs with heating demandHeat pump wiringCheck W terminal
Heating runs during coolingHeat pump wiringCheck W terminal
Wireless sensor will not pairSensor connectionHold Connect for 15 seconds and pair again

Physical Dimensions

The thermostat and mounting accessories have the following dimensions.

ComponentDimensions
T10 Pro Thermostat4.9 × 3.7 × 0.93 inches (125.4 × 94.1 × 23.68 mm)
UWP Mounting System58 × 56 × 10 mm
Standard Installation Adapter3-29/32 × 3-57/64 × 21/32 inches (99 × 99 × 17 mm)
Medium Cover Plate5-11/64 × 5-1/2 × 11/16 inches (131.4 × 139.7 × 17.5 mm)
Large Cover Plate THP2400A10686-7/64 × 6-7/64 × 9/32 inches (155 × 155 × 7 mm)

Operating and Environmental Specifications

SpecificationValue
Heating Temperature Range40–90°F (4.5–32°C)
Cooling Temperature Range50–99°F (10–37°C)
Operating Ambient Temperature32–120°F (0–48.9°C)
Shipping Temperature-20–120°F (-28.9–48.9°C)
Operating Relative Humidity5–90%, non-condensing
Power Consumption3 VA

Electrical Ratings

The terminal ratings are specified for 50/60 Hz operation.

TerminalVoltageRunning Current
W Heating20–30 VAC0.02–1.0 A
W2 Auxiliary Heating20–30 VAC0.02–1.0 A
E Emergency Heat20–30 VAC0.02–0.5 A
Y Compressor Stage 120–30 VAC0.02–1.0 A
Y2 Compressor Stage 220–30 VAC0.02–1.0 A
G Fan20–30 VAC0.02–0.5 A
O/B Changeover20–30 VAC0.02–0.5 A
L/A Input20–30 VAC0.02–0.5 A
U20–30 VAC0.02–0.5 A

The electrical ratings table also identifies a Powerpile value of 750 mV DC at 100 mA DC. However, the manufacturer’s compatibility instructions specifically state that this thermostat does not work with millivolt heating systems. The Powerpile entry must not be interpreted as approval for a millivolt installation.

Replacement Parts and Accessories

The following accessories are identified in the installation instructions.

AccessoryModel or SpecificationPurpose
C-Wire AdapterTHP9045A1098Provides a common-wire arrangement for compatible four-wire installations
Large Cover PlateTHP2400A1068Covers larger wall openings or paint gaps
RedLINK Wireless Indoor Air SensorCompatible RedLINK indoor sensorProvides wireless room temperature information
Sensor Batteries2 AAA alkaline batteriesPower the wireless sensor
UWP Mounting SystemUWPProvides wiring and wall mounting
Medium Cover Plate131.4 × 139.7 × 17.5 mmCovers wall gaps or junction box installation

Regulatory Information

FCC Compliance

The thermostat complies with Part 15 of the FCC Rules.

Operation is subject to the following conditions:

  1. The device must not cause harmful interference.
  2. The device must accept received interference, including interference that may cause undesired operation.

FCC Modification Warning

Changes or modifications not approved by the responsible party may void authorization to operate the equipment.

Canadian Regulatory Compliance

The thermostat complies with applicable Industry Canada licence-exempt radio equipment requirements.

It must not cause interference and must accept received interference, including interference that may affect normal operation.

Electronic Waste Disposal

The thermostat must not be discarded with ordinary household waste at the end of its service life.

Use an authorized electronic waste collection center or approved recycler.

Correct disposal helps reduce potential environmental and human health effects.

Warranty Information

The Honeywell Home T10 Pro Smart Thermostat includes a 5-year limited warranty.

Warranty InformationDetails
Warranty TypeLimited Warranty
Warranty Period5 Years
ManufacturerResideo Technologies, Inc.
Warranty Websitehttps://www.honeywellhome.com

Customer Support and Manufacturer Information

The T10 Pro Smart Thermostat is manufactured by Resideo Technologies, Inc. under license to use the Honeywell Home trademark.

InformationDetails
BrandHoneywell Home
ManufacturerResideo Technologies, Inc.
ProductT10 Pro Smart Thermostat with RedLINK
ModelTHX321WFS2001W
Customer Support1-800-633-3991
Official Websitehttps://www.honeywellhome.com
Manufacturer Websitehttps://www.resideo.com
Manufacturer Address1985 Douglas Drive North, Golden Valley, MN 55422, USA
Contractor PRO Support1-800-919-4835
Contractor PRO Emailcontractorpro@resideo.com
Utility Rebateshttps://www.honeywellhome.com/Rebates

Frequently Asked Questions

1. Does the Honeywell Home T10 Pro THX321WFS2001W require a C-wire?

Yes. The T10 Pro requires 24 VAC power through a C-wire connection.

If a C-wire is unavailable, the optional THP9045A1098 C-Wire Adapter can be used in compatible installations.

The adapter uses the K terminal to combine fan and compressor control, allowing an unused conductor to provide the required common connection.

2. How is the Honeywell T10 Pro Smart Thermostat installed?

The thermostat uses the included UWP mounting system.

The UWP is secured to the wall, and the heating and cooling equipment wires are connected to the appropriate terminals.

The R and U slider positions must match the installed equipment.

After completing the wiring, the UWP door is closed and the thermostat is snapped into place.

The touchscreen then guides the installer through system configuration, wireless sensor pairing, and WiFi setup.

3. How is a RedLINK Wireless Indoor Air Sensor paired with the T10 Pro?

Remove the sensor cover and install two AAA alkaline batteries.

On the thermostat, open Menu, select Devices & Sensors, and touch Add.

Follow the on-screen instructions to complete pairing.

The sensor can then be attached to its wall plate and mounted with the supplied adhesive strip.

4. How does room priority work on the T10 Pro?

Room Priority allows the thermostat to calculate an average temperature using selected rooms.

Selected Rooms includes measurements from manually chosen rooms.

Active Rooms automatically includes rooms where motion is detected.

Rooms that are not selected or do not detect activity are excluded according to the selected priority mode.

5. Why is Heat On or Cool On flashing on the thermostat?

A flashing Heat On or Cool On message indicates that compressor protection is active.

The thermostat temporarily delays the heating or cooling equipment to prevent rapid compressor cycling.

Wait approximately five minutes for the equipment to restart safely.

6. Why is the T10 Pro thermostat screen blank?

Check the circuit breaker and reset it if necessary.

Confirm that the heating and cooling equipment power switch is on.

Also make sure the furnace door is securely closed.

These are the primary checks identified for a blank thermostat display.

7. How is a RedLINK sensor reconnected when pairing fails?

Press and hold the sensor’s Connect button for 15 seconds until the LED turns amber.

Return to the thermostat and open Menu > Devices & Sensors.

Follow the on-screen instructions to add the sensor again.

8. What warranty comes with the Honeywell Home T10 Pro Smart Thermostat?

The T10 Pro includes a five-year limited warranty.

Warranty information is available from Honeywell Home at https://www.honeywellhome.com.

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