500-14ACZ Laptop (ideapad)

Lenovo ideapad 500-14ACZ

The Lenovo Z41-70, Z51-70, and ideapad 500 are notebook computers designed for everyday computing, internet access, multimedia, and personal productivity. These laptops provide integrated keyboards, touchpads, built-in displays, wireless networking, external device connections, and Lenovo system recovery functions.

The computers feature built-in cameras and microphones, wireless LAN antennas, USB ports, HDMI and VGA display connections, an Ethernet port, a memory card reader, and audio connectivity. Certain configurations also include a backlit keyboard, an optical disc drive, or additional camera functionality.

The Lenovo Z41-70 and ideapad 500-14ACZ share a similar keyboard and chassis arrangement. The Lenovo Z51-70 and ideapad 500-15ACZ use a larger keyboard layout that includes a separate numeric keypad.

The systems also provide a Novo button, which offers access to BIOS Setup, the boot menu, and Lenovo OneKey Recovery without requiring Windows to start normally.

The operating instructions describe Windows 8.1, including initial setup, wireless connections, desktop navigation, sleep mode, shutdown, and Windows Help and Support. Procedures for other operating systems may differ.

The Lenovo OneKey Recovery System allows supported Windows installations to back up the system partition and restore it after operating system problems. The computers also include customer-replaceable components, with removal procedures for the keyboard and optical drive.

Supported Laptop Models

The user guide covers four Lenovo notebook models and their associated machine types.

Lenovo Z41-70

The Lenovo Z41-70 uses the keyboard arrangement illustrated for the ideapad 500-14ACZ.

It supports the common notebook controls, connectivity ports, Windows functions, and Lenovo recovery features covered in this guide.

Lenovo Z51-70

The Lenovo Z51-70 includes a separate numeric keypad.

Select models also feature a 3D camera or a keyboard with adjustable backlighting.

Lenovo ideapad 500-14ACZ

The ideapad 500-14ACZ shares the illustrated top-view and keyboard arrangement with the Z41-70.

Lenovo ideapad 500-15ACZ

The ideapad 500-15ACZ shares the illustrated top-view and keyboard arrangement with the Z51-70.

It includes a separate numeric keypad controlled through the Num Lock key.

Product Features and Specifications

The following table identifies the components and functions described for the supported notebook models.

Important: Available components depend on the exact model and configuration. The diagrams use the Lenovo Z51-70 as the reference model unless otherwise indicated.

Important Safety Instructions

The Lenovo Safety and General Information Guide should be read before using the computer.

The following precautions also apply to the procedures described in this user guide.

Display Panel Precautions

Do not open the display panel beyond 130 degrees.

Opening it beyond the specified angle can damage the display assembly.

Before closing the laptop, check that no pens or other objects remain between the keyboard and screen.

Closing the display on an object can damage the display panel.

Ventilation and Overheating

The laptop contains ventilation openings that allow heat to escape and air to enter for cooling.

Do not block these openings.

Blocked ventilation slots can cause the computer to overheat.

Moving the Laptop During Sleep

When placing the computer into sleep mode, wait until the power indicator begins blinking before moving it.

Moving the computer while the hard disk is spinning can damage the hard disk and cause data loss.

External Device Connections

Avoid connecting or disconnecting external device cables other than USB while the computer is powered on.

Doing so may damage the computer.

High-power external devices, such as an external USB optical drive, may require their own power adapter.

Recovery and Data Protection

A system recovery operation can permanently remove data from the system partition.

Before beginning recovery, back up important files that must be retained.

Keep the AC power adapter connected throughout the recovery process.

Component Removal Safety

Before removing the keyboard or optical drive:

1. Turn off the laptop.
2. Disconnect the AC power adapter.
3. Disconnect all external cables.

Follow the model-specific removal instructions and component diagrams.

Laptop Parts and Components

The supported Lenovo notebooks have components on the top, left, right, front, and bottom surfaces.

Top View and Main Components

The top surface contains the display, keyboard, touchpad, camera, microphone, and power button.

Top Components

Integrated Camera

The integrated camera can be used for video communication or taking photographs.

Select Lenovo Z51-70 configurations include a 3D camera.

Built-in Microphone

The microphone captures sound for:

• Video conferencing
• Voice narration
• Audio recording

Wireless LAN Antennas

The built-in antennas work with the wireless LAN adapter to send and receive wireless signals.

Computer Display

The built-in display shows the desktop, applications, videos, and other visual information.

The display should not be opened beyond 130 degrees.

Power Button

Press the Power button to turn on the computer.

The button can also be used for power-management functions and troubleshooting procedures.

Touchpad

The touchpad functions as a conventional mouse.

To move the pointer, slide a fingertip across the pad in the required direction.

The touchpad buttons perform the same functions as the left and right buttons of a conventional mouse.

Using the Touchpad

The laptop touchpad provides pointer movement and mouse-button functions.

Moving the Pointer

1. Place a fingertip on the touchpad.
2. Slide it in the direction the pointer should move.
3. The pointer follows the finger movement on the screen.

Touchpad Buttons

Enabling or Disabling the Touchpad

Use the touchpad hotkey on the keyboard to enable or disable the touchpad.

The hotkey is identified by a touchpad symbol.

If hotkey mode has been disabled in BIOS, the Fn key must be held while pressing the corresponding hotkey.

Keyboard Layout and Controls

The keyboard supports standard typing functions, special key combinations, and shortcut controls.

Keyboard layouts vary between the smaller and larger notebook configurations.

Keyboard Differences by Model

Using the Numeric Keypad

The Z51-70 and ideapad 500-15ACZ include a separate numeric keypad.

Press Num Lock to enable or disable the numeric keypad.

Using Function Key Combinations

Some functions require holding the Fn key while pressing another key.

To use a function key combination:

1. Press and hold Fn.
2. Press the required function key.
3. Release the keys after the function is activated.

Function Key Combinations

Keyboard Backlight

On models equipped with a backlit keyboard, Fn + Space adjusts the keyboard backlight.

Keyboard backlighting is available only on supported configurations.

Keyboard Hotkeys

The keyboard contains dedicated hotkeys for common laptop functions.

These include audio, display, wireless, and application controls.

Hotkey Functions

Adjusting Volume

Use the volume hotkeys to increase or decrease the sound level.

The mute hotkey turns audio output off or on.

Adjusting Screen Brightness

Use the display brightness hotkeys to change screen brightness.

Switching Display Output

The display toggle hotkey switches the display between the computer and a connected external display.

Enabling Airplane Mode

The Airplane Mode hotkey enables or disables airplane mode.

This setting affects wireless connectivity.

Changing Hotkey Mode in BIOS

Hotkey mode is enabled by default.

When enabled, hotkey functions can be activated by pressing the corresponding hotkey directly.

The mode can be disabled through BIOS Setup.

How to Disable Hotkey Mode

1. Shut down the computer.
2. Press the Novo button.
3. Select BIOS Setup.
4. Open the Configuration menu.
5. Locate HotKey Mode.
6. Change the setting from Enabled to Disabled.
7. Open the Exit menu.
8. Select Exit Saving Changes.

Using Hotkeys After Disabling Hotkey Mode

When HotKey Mode is disabled, press Fn together with the appropriate hotkey to activate its special function.

The BIOS setting applies to both the Intel and AMD platform configurations illustrated in the guide.

Left-Side Ports and Connections

The left side of the laptop contains the power connection, ventilation openings, external display connections, network port, USB port, and Novo button.

Left-Side Components

AC Power Adapter Jack

Connect the compatible AC power adapter to this jack.

Ventilation Slots

The ventilation openings allow heat to escape from the laptop.

Keep the openings unobstructed to prevent overheating.

VGA Port

The VGA port connects the laptop to a compatible external display.

RJ-45 Ethernet Port

The RJ-45 port provides a wired network connection.

HDMI Port

The HDMI port connects to external devices with HDMI input, including TVs and displays.

USB Port

The USB port connects compatible USB devices.

A blue USB connector identifies USB 3.0.

Novo Button

The Novo button provides access to several startup and recovery functions.

When the computer is turned off or in hibernation mode, pressing Novo can open:

• Lenovo OneKey Recovery
• BIOS Setup
• Boot Menu

A straightened paper clip or similar object without a sharp tip can be used to press the button gently.

Connecting an Ethernet Network Cable

The RJ-45 connector includes a protective cover.

Ethernet Cable Connection

1. Hold the network cable connector.
2. Use the connector to gently push the RJ-45 cover downward.
3. Insert the connector into the Ethernet port.

For software and internet connection configuration, consult the internet service provider.

Connecting USB Devices

The notebook contains three USB ports.

The ports support compatible USB peripherals and storage devices.

How USB Device Installation Works

When a USB device is connected for the first time, Windows normally detects it and installs the required driver.

After driver installation, the device can usually be disconnected and reconnected without repeating the installation process.

Some devices require their driver to be installed before the device is connected.

Follow the instructions supplied by the USB device manufacturer when required.

USB Port Identification

Blue-colored USB ports indicate USB 3.0.

Safely Removing USB Storage Devices

Before disconnecting a USB storage device:

1. Wait until all data transfers are complete.
2. Open the Windows notification area.
3. Select Safely Remove Hardware and Eject Media.
4. Select the connected device.
5. Remove the device after it is safe to do so.

USB Devices With External Power

If a USB device has its own power cord, connect it to the power source before connecting it to the laptop.

Otherwise, Windows may not recognize the device.

Right-Side Ports and Connections

The right side includes audio connectivity, USB, the memory card slot, and optional optical drive.

Right-Side Components

Combo Audio Jack

The combo audio jack connects headsets.

Conventional microphones are not supported by default.

Some third-party headsets may not support recording because of differences in industry connector standards.

Memory Card Slot

The memory card reader supports several removable storage formats.

Optical Drive

Select models include an optical drive for reading and burning compatible discs.

Kensington Lock Slot

The security lock slot allows a compatible lock to be attached.

Before purchasing a lock, verify that it fits the laptop’s security slot.

Supported Memory Cards

The built-in card reader supports the following formats.

Only one memory card should be inserted into the slot at a time.

How to Insert a Memory Card

Slide the memory card into the slot until it clicks into place.

How to Remove a Memory Card

1. Use the Windows safely remove hardware and eject media function to disable the card.
2. Gently pull the card out of the slot.

Removing a card without safely ejecting it can cause data corruption.

Front Status Indicators

The front of the laptop contains system status indicators for power and battery operation.

Power Indicator

Battery Indicator

Battery Charging Indicator Behavior

When charging and the battery reaches 20%, the slowly blinking indicator changes from amber to white.

When charging reaches 80%, the white indicator stops blinking.

Charging continues until the battery is fully charged.

Critical Battery Warning

A quickly blinking amber indicator means the battery charge is below 5%.

Connect the AC power adapter to provide power.

Bottom Components

The underside contains cooling openings and built-in speakers.

Bottom Components

Cooling Louvers

The cooling openings help maintain internal airflow.

Do not obstruct them.

Stereo Speakers

The integrated stereo speakers provide audio output.

Speaker locations and audio effects may vary depending on the model.

Starting the Laptop for the First Time

The initial setup instructions are based on Windows 8.1.

Initial Windows Configuration

When starting the computer for the first time, the operating system may request the following actions:

1. Accept the end-user license agreement.
2. Configure the internet connection.
3. Register the operating system.
4. Create a user account.

Follow the on-screen instructions to complete setup.

Understanding Windows 8.1 Interfaces

Windows 8.1 includes two main interfaces:

• Start screen
• Windows desktop

Start Screen

The Start screen provides access to Windows applications and tiles.

Windows Desktop

The desktop provides the conventional Windows interface.

Switching From Start to Desktop

Use either method:

1. Select the Desktop tile on the Start screen.
2. Press Windows + D.

Switching From Desktop to Start

Use any of the following:

1. Select Start from the Charms bar.
2. Press the Windows key.
3. Move the pointer to the lower-left corner and select the Start button.

Using the Windows 8.1 Charms Bar

The Charms bar contains five Windows navigation functions.

Available Charms

How to Open the Charms Bar

Use either method:

1. Move the pointer to the upper-right or lower-right corner of the screen.
2. Press Windows + C.

Search Charm

Search can locate settings, files, web content, and other information.

Share Charm

Share provides sharing options for links, images, and other supported content.

Devices Charm

Devices provides access to supported external devices, including printers and displays.

Settings Charm

Settings provides access to options such as volume control, shutdown, and Control Panel.

Putting the Computer Into Sleep Mode

Sleep mode allows the laptop to resume operation quickly after a short period of inactivity.

How to Enter Sleep Mode

Use one of the following methods:

1. Close the display lid.
2. Press the Power button.
3. Open the Charms bar and select Settings → Power → Sleep.

Before Moving the Sleeping Laptop

Wait until the power indicator begins blinking.

This indicates that the computer has entered sleep mode.

How to Wake the Laptop

Use either method:

1. Press any key on the keyboard.
2. Press the Power button.

If the computer does not respond to a keyboard key, it may have entered an enhanced power-saving state.

Use the Power button to wake it.

Shutting Down the Laptop

Shut down the computer when it will not be used for an extended period.

Shutdown Methods

Method 1: Charms Bar

1. Open Charms.
2. Select Settings.
3. Select Power.
4. Choose Shut down.

Method 2: Start Button

1. Right-click the Start button.
2. Select Shut down or sign out.
3. Choose Shut down.

Method 3: Start Screen

Select Shut down from the upper-right area of the Start screen.

The available shutdown behavior can depend on BIOS configuration.

Connecting to a Wireless Network

The notebook supports wireless LAN connections.

Step 1: Enable Wireless Networking

1. Press the Airplane Mode hotkey to disable airplane mode.
2. Open the Charms bar.
3. Select Settings.
4. Open the network configuration page.

Step 2: Select a Wireless Network

When wireless connectivity is enabled, the laptop searches for available networks.

1. Review the wireless network list.
2. Select the desired network.
3. Click Connect.

Step 3: Enter Network Credentials

If the network is secured, enter its security key or passphrase.

The network administrator or internet service provider can provide this information when required.

Accessing Windows Help and Support

Windows 8.1 includes an integrated Help and Support function.

How to Open Help

Use either method:

1. Open the Settings charm and select Help.
2. Press Windows + Fn + F1.

The computer can display local help information and provide access to online support resources.

Windows 8.1 also includes a Help + Tips application on the Start screen.

Using the Novo Button

The Novo button provides access to recovery and startup utilities without starting the normal Windows desktop.

Available Novo Menu Functions

How to Open the Novo Menu

1. Shut down the laptop.
2. Locate the Novo button on the left side.
3. Gently press it using a straightened paper clip or similar non-sharp object.
4. Select the required option from the Novo Button Menu.

The Novo button can also be used when the computer is in hibernation mode.

Entering BIOS Setup

The BIOS Setup utility displays basic system information and provides firmware configuration options.

These include:

• Boot devices
• Security settings
• Hardware mode
• Other system preferences

How to Enter BIOS

1. Shut down the computer.
2. Press the Novo button.
3. Select BIOS Setup.

The BIOS interface opens.

Changing Boot Mode

The laptop supports two boot modes.

How to Change Boot Mode

1. Open BIOS Setup using the Novo button.
2. Navigate to the Boot menu.
3. Locate the boot mode setting.
4. Select UEFI or Legacy Support as required.
5. Save the configuration changes.

The guide identifies UEFI as the default boot mode.

Legacy Support is used when installing operating systems that require legacy boot operation.

Lenovo OneKey Recovery System

Lenovo OneKey Recovery is a software utility designed to back up and restore the system partition.

It can restore the computer after operating system problems or return the system partition to its original status.

OneKey Recovery Functions

OneKey Recovery Storage

The system uses a hidden hard disk partition to store recovery image files and the OneKey Recovery program.

This hidden partition occupies storage space, so the available hard disk capacity may be less than the stated total capacity.

The OneKey Recovery System is not available on computers preinstalled with GNU/Linux.

How to Back Up the System Partition

System Backup creates an image of the system partition.

The backup can later be used during recovery.

Backup Procedure

1. Start Windows normally.
2. Press the Novo button or double-click the Lenovo OneKey Recovery icon.
3. Select System Backup.
4. Choose the backup destination.
5. Click Next.
6. Wait for the backup process to finish.

Backup Locations

A backup can be saved to:

• A local hard disk location
• An external storage device

Backup Precautions

Remove a removable hard disk drive before starting OneKey Recovery if applicable.

Otherwise, data on the removable drive might be lost.

The backup process may take some time.

System Backup is available only when Windows starts normally.

How to Restore the System Partition

OneKey Recovery can restore the system partition to its original state or to a previously created backup point.

Warning: The recovery process is irreversible. Back up any important data before beginning.

Recovery Procedure When Windows Starts

1. Start Windows.
2. Press the Novo button or open the Lenovo OneKey Recovery application.
3. Click System Recovery.
4. The computer restarts into the recovery environment.
5. Follow the on-screen instructions.
6. Select the original system state or a previously created backup point.

Recovery Precautions

• Back up important data before beginning.
• Keep the AC power adapter connected.
• Allow the recovery process to complete.

How to Start Recovery When Windows Will Not Boot

If Windows cannot start, use the Novo button.

Recovery Procedure

1. Shut down the computer.
2. Press the Novo button.
3. Open the Novo Button Menu.
4. Select System Recovery.
5. Press Enter.

The system enters the recovery environment.

Follow the displayed recovery instructions.

Customer Replaceable Units (CRUs)

The guide identifies several components as customer-replaceable units.

CRU Components

The keyboard and optical drive removal procedures apply to the supported laptop models, with different steps for the optical drive depending on chassis arrangement.

Removing the Keyboard

The following procedure applies to:

• Lenovo Z41-70
• Lenovo Z51-70
• ideapad 500-14ACZ
• ideapad 500-15ACZ

Step 1: Turn Off the Laptop

Shut down the computer.

Disconnect the AC power adapter and all external cables.

Step 2: Position the Laptop

Close the display.

Turn the laptop over.

Step 3: Remove Keyboard Screws

Locate the keyboard retaining screws shown on the underside of the laptop.

Remove the screws that secure the keyboard.

Step 4: Open the Laptop

Turn the computer over again.

Open the display panel.

Step 5: Release the Keyboard

Use the tip of a straightened paper clip or similar object without a sharp tip.

Gently push through the keyboard release screw hole in the rear cover.

Step 6: Loosen the Keyboard

Use the fingers to loosen the keyboard at the indicated points.

Lift the keyboard slightly.

Step 7: Disconnect the Keyboard Connectors

Disconnect the keyboard connectors in the directions shown in the removal diagrams.

Remove the keyboard after the connectors have been released.

Keyboard Backlight Connector

Some models include an additional keyboard backlight cable.

Other configurations do not have this cable.

Check the actual connector arrangement before removing the keyboard.

Removing the Optical Drive – Z41-70 and ideapad 500-14ACZ

The optical drive removal procedure for these models begins from the underside of the laptop.

Removal Steps

1. Turn off the computer and disconnect the AC power adapter and all cables.
2. Locate the optical drive retaining screw shown in the bottom-view diagram.
3. Remove the screw.
4. Gently pull the optical drive out of the laptop.
5. Remove the screws securing the optical drive bracket.
6. Remove the bracket in the illustrated direction.
7. Carefully remove the optical drive bezel.

Removing the Optical Drive – Z51-70 and ideapad 500-15ACZ

For these models, the optical drive retaining screw is accessed after removing the keyboard.

Removal Steps

1. Turn off the computer and disconnect the power adapter and cables.
2. Remove the keyboard using the keyboard removal procedure.
3. Locate the optical drive retaining screw.
4. Remove the screw.
5. Gently pull the optical drive out.
6. Remove the screws securing the optical drive bracket.
7. Remove the bracket in the illustrated direction.
8. Carefully remove the optical drive bezel.

Troubleshooting Guide

The following troubleshooting procedures apply to problems described for the Lenovo Z41-70, Z51-70, and ideapad 500 computers.

Common Problems and Solutions

Display Troubleshooting

Blank Screen After Turning On

If the computer powers on but nothing appears:

1. Confirm that the AC power adapter is connected.
2. Check that the power cord is plugged into a working electrical outlet.
3. Confirm that the laptop is powered on.
4. Press the Power button again to verify.

If the screen remains blank after these checks, the laptop requires service.

White Cursor on a Blank Screen

If only a white cursor appears after startup, use Lenovo OneKey Recovery to restore a previously created backup or the original factory system.

Recovery can erase data. Preserve important files before restoring whenever possible.

If the problem continues after recovery, have the computer serviced.

Screen Goes Blank While Computer Is Running

The screen saver or power-management settings may have activated.

Try:

1. Touching the touchpad.
2. Pressing a keyboard key.
3. Pressing the Power button.
4. Checking whether the LCD backlight has been disabled using the F9 display hotkey.

Screen Is Too Dark

If the battery status indicator is on, press the F12 brightness hotkey to increase screen brightness.

If the power indicator is blinking, press the Power button to resume from sleep.

Also check whether the LCD backlight has been turned off through the F9 hotkey.

Display Is Unreadable or Distorted

Check that:

• The display driver is installed correctly.
• The screen resolution is configured correctly.
• Color quality settings are correct.
• The monitor type is correctly selected.

Incorrect Characters Appear

Check whether the operating system and applications are installed and configured correctly.

If they are, the computer requires service.

Sleep Mode Troubleshooting

Critical Low-Battery Error Appears

If a critical low-battery message appears and the computer turns off immediately, connect the AC power adapter.

Laptop Enters Sleep Immediately After Startup

Check that:

1. The battery is charged.
2. The operating temperature is within the acceptable range.

If these conditions are normal and the problem continues, have the laptop serviced.

Laptop Will Not Wake From Sleep

1. Connect the AC power adapter.
2. Press a keyboard key.
3. Press the Power button.

If the system still does not respond:

1. Press and hold the Power button for at least four seconds.
2. Allow the computer to reset.
3. If necessary, disconnect the AC power adapter.

Unsaved data may be lost when the computer is forcibly reset.

BIOS Password Problems

Forgotten User Password

If the user password is forgotten, contact the system administrator to clear it.

Forgotten Hard Disk Drive Password

A Lenovo authorized service provider cannot reset a forgotten hard disk drive password or recover the stored data.

The hard disk drive must be replaced through an authorized service provider or Lenovo representative.

Proof of purchase is required, and service charges may apply.

Forgotten Administrator Password

A Lenovo authorized service provider cannot reset a forgotten administrator password.

The system board must be replaced through an authorized service provider or Lenovo representative.

Proof of purchase is required, and parts and service charges may apply.

Sound Troubleshooting

No Sound From the Speakers

If no sound is heard even when the volume is increased:

1. Confirm that sound is not muted.
2. Check that the combo audio jack is not being used.
3. Confirm that the built-in speakers are selected as the playback device.

Battery Troubleshooting

Laptop Shuts Down Before Battery Indicator Shows Empty

Discharge and recharge the battery pack.

Laptop Continues Operating After Battery Indicator Shows Empty

Discharge and recharge the battery pack.

Fully Charged Battery Does Not Power the Laptop

The battery’s surge protector may be active.

1. Turn off the computer.
2. Wait one minute.
3. Turn the laptop on again.

Hard Disk Drive Troubleshooting

Hard Disk Drive Does Not Work

Open BIOS Setup.

Check the Boot menu and confirm that the hard disk drive is listed correctly.

Lenovo OneKey Recovery Troubleshooting

System Backup Cannot Be Created

Check that Windows is running.

The backup function may also fail if there is insufficient storage space.

Free additional space on the backup destination and try again.

Backup Starts but Fails

1. Close all open programs.
2. Restart the backup process.
3. Check whether the backup destination is damaged.
4. Choose another destination if necessary.
5. Try the backup again.

Factory Recovery Cannot Be Completed

The recovery operation may fail when the system partition has been modified.

Examples include changes to:

• System partition size
• Drive capacity
• Partition arrangement

Startup and External Device Troubleshooting

Computer Stops Responding

1. Press and hold the Power button for four seconds or more.
2. If the computer remains unresponsive, disconnect the AC power adapter.

The computer may also become unresponsive when entering sleep mode during a communication operation.

Disable the sleep timer when working on the network if this occurs.

Laptop Does Not Boot From the Selected Device

1. Open BIOS Setup.
2. Check the Boot menu.
3. Confirm that the required boot device is enabled.
4. Verify that it appears correctly in the boot device list.
5. If necessary, shut down the computer and press the Novo button to select the required startup device.

Connected External Device Does Not Work

Avoid connecting or disconnecting non-USB external device cables while the laptop is powered on.

If a high-power external USB device is not recognized, use its own power adapter where required.

Without sufficient power, the device may fail to operate or cause the computer to shut down.

Maintenance and Care

Keeping the Laptop Cool

Keep the side ventilation openings and bottom cooling louvers unobstructed.

Blocked airflow can cause overheating.

Protecting the Display

Do not open the display beyond 130 degrees.

Check that there are no objects between the keyboard and display before closing the lid.

Protecting Stored Data

Use the Windows safely remove hardware function before disconnecting removable storage devices.

Create OneKey Recovery backups when Windows is functioning normally.

Preparing for System Recovery

Before restoring the system:

1. Back up important files.
2. Connect the AC power adapter.
3. Confirm that the correct recovery option has been selected.
4. Allow the recovery process to complete.

Warranty Information

Lenovo provides product warranty information through its support website.

Checking Warranty Status

Visit:

https://support.lenovo.com/warrantystatus

The warranty lookup service provides warranty information for the computer.

For additional safety, warranty, and service information, consult the Lenovo Safety and General Information Guide supplied with the product.

Customer Support Information

Device Drivers

For supported Windows installations, Lenovo device drivers may be available on the D partition of the hard disk.

Drivers can also be obtained from the Lenovo support website.

Preinstalled Software

Installation programs for Lenovo preinstalled software may be stored on the D partition.

If the required installation program is unavailable locally, check the Lenovo consumer support website.

Additional Service Information

The Lenovo Safety and General Information Guide contains the procedures for contacting Lenovo customer support.

Frequently Asked Questions

1. How do I enter BIOS on the Lenovo Z41-70, Z51-70, or ideapad 500?

Shut down the laptop, then press the Novo button on the left side using a straightened paper clip or similar non-sharp object. When the Novo Button Menu appears, select BIOS Setup.

2. How do I factory reset a Lenovo Z51-70 or ideapad 500?

Shut down the laptop and press the Novo button. Select System Recovery and press Enter to launch Lenovo OneKey Recovery. Follow the instructions to restore the system partition to its original state or an available backup point. Back up important files before recovery because the operation is irreversible.

3. How do I turn on Wi-Fi on the Lenovo Z41-70 or Z51-70?

Press the Airplane Mode hotkey to disable airplane mode. Open the Windows 8.1 Charms bar, select Settings, and open the network configuration screen. Choose the wireless network, click Connect, and enter the required password.

4. How do I enable or disable the touchpad on the Lenovo ideapad 500?

Press the keyboard hotkey marked with the touchpad symbol. If HotKey Mode has been disabled in BIOS, hold Fn while pressing the touchpad hotkey.

5. What do the Lenovo laptop battery indicator colors mean?

Solid white indicates more than 80% charge while charging or more than 20% while discharging. Solid amber indicates 5–20% remaining while discharging. Slowly blinking white indicates charging between 20% and 80%, slowly blinking amber indicates charging below 20%, and quickly blinking amber indicates less than 5% charge.

6. How do I fix a black screen on the Lenovo Z51-70?

Check that the AC power adapter is connected and the laptop is powered on. If the screen becomes blank while Windows is running, press a key, move the touchpad, or press the Power button. Check the F9 LCD backlight hotkey and use the F12 brightness hotkey to increase brightness. If the screen remains blank, the laptop may require service.

7. How do I change the boot mode from UEFI to Legacy Support?

Shut down the laptop, press the Novo button, and select BIOS Setup. Open the Boot menu, change the boot mode from UEFI to Legacy Support, and save the BIOS settings.

8. Can I replace the keyboard or optical drive on the Lenovo Z41-70, Z51-70, and ideapad 500?

Yes. The keyboard and optical drive are identified as customer-replaceable units. The keyboard removal procedure applies to all four models. Optical drive removal differs: the Z41-70 and ideapad 500-14ACZ use an underside retaining screw, while the Z51-70 and ideapad 500-15ACZ require the keyboard to be removed before accessing the optical drive retaining screw.