Soundmates V2 Wireless Earbuds

Tzumi Soundmates V2 Wireless Earbuds

The Tzumi Soundmates V2 are Bluetooth 5.1 wireless earbuds supplied with a charging case. The earbuds support automatic pairing with each other, Bluetooth pairing with a phone or other compatible smart device, independent single-earbud use, touch controls for calls and music, and voice-assistant activation.

The earbuds can be turned on by removing them from the charging case or by using the touch control when they are outside the case. The charging case is powered through a Micro-USB connection, while the earbuds recharge automatically when placed in their respective charging slots.

Quick Reference

Parts, Touch Controls, and Status Indicators

The Soundmates V2 manual shows a touch-sensitive area on each earbud. The same touch area is used for power, music, calling, and voice-assistant functions.

Touch Control Guide

The manual notes that the voice-assistant function may not work with every device.

LED and Voice Prompt Guide

Before First Use

The earbuds should be fully charged before they are used for the first time.

The manual also gives a specific instruction for single-earbud charging: if one earbud is being used while the second earbud is already fully charged inside the charging case, the fully charged earbud should be removed from the case before the other earbud is inserted for charging.

How to Turn On the Soundmates V2 Earbuds

The earbuds can be powered on in two ways.

Method 1: Remove the Earbuds From the Charging Case

1. Remove both earbuds from the charging case.
2. The LEDs on both earbuds will begin flashing blue.
3. The earbuds will power on and begin their normal connection process.

Method 2: Turn On the Earbuds Outside the Case

If the earbuds are outside the charging case and are turned off:

1. Touch the RIGHT or LEFT earbud for approximately 5 seconds.
2. Wait for the blue LEDs to flicker.
3. The “Power On” voice prompt will be heard.

How to Turn Off the Soundmates V2 Earbuds

Two power-off methods are provided.

Method 1: Use the Charging Case

Place the earbuds back into the charging case.

Method 2: Turn Off an Earbud Manually

Touch either earbud for a few seconds until the “Power OFF” voice prompt is heard.

Bluetooth Pairing Instructions

The Soundmates V2 earbuds first connect to each other and then pair with the Bluetooth device.

Step 1: Pair the Earbuds With Each Other

1. Remove both earbuds from the charging case.
2. The earbuds will automatically begin pairing with each other.

Step 2: Pair With a Phone or Smart Device

1. Keep the Soundmates V2 earbuds within 3 feet of the smart device during Bluetooth pairing.
2. Open the Bluetooth settings on the phone or other smart device.
3. Turn Bluetooth on.
4. Locate “Soundmates” in the available Bluetooth device list.
5. Select Soundmates.
6. Wait for the “Device Connected” voice prompt.

Once the connection is complete, the Soundmates V2 earbuds are ready for use.

Single-Earbud Usage

Each Soundmates V2 earbud can be used independently.

This allows either the left or right earbud to operate on its own instead of requiring both earbuds to be worn at the same time.

Calling Controls

Answer a Call

Tap either the RIGHT or LEFT earbud twice.

End a Call

Tap either the RIGHT or LEFT earbud twice.

Reject an Incoming Call

1. Tap and hold either the RIGHT or LEFT earbud.
2. Continue holding for 2 seconds.
3. Release after the prompt sound is heard.

Music Controls

Play or Pause Audio

Tap the RIGHT or LEFT earbud twice.

Skip to the Next Song

Tap the RIGHT earbud 3 times.

Return to the Previous Song

Tap the LEFT earbud 3 times.

The right and left earbuds therefore have different commands for track navigation even though either earbud can control play/pause.

Voice Assistant Controls

The Soundmates V2 can activate the voice-assistant or Siri function on a connected device.

To activate it:

1. Tap and hold either the RIGHT or LEFT earbud.
2. Hold the touch control for 2 seconds.
3. Wait for the prompt sound indicating that the voice assistant has been activated.

The manual states that this feature may not work on every device.

Charging the Soundmates V2 Earbuds

The earbuds recharge through the supplied charging case.

When an earbud’s battery becomes low, the “Battery Low” voice prompt is heard.

To charge the earbuds:

1. Place each earbud into its corresponding slot in the charging case.
2. Charging will begin automatically.
3. The LED on each earbud will remain solid red while it is charging.
4. The LED on the bottom of the charging case will turn white.
5. When charging is complete, the LEDs on the earbuds and case will turn off.

Important Single-Earbud Charging Note

When only one earbud is being used and the second earbud is already fully charged in the charging case, remove the fully charged earbud before placing the other earbud into the case.

Charging the Charging Case

The Soundmates V2 case uses a standard Micro-USB charging connection.

To charge the case:

1. Connect the standard Micro-USB charging cable to the charging port on the case.
2. Connect the USB end of the cable to a power source.
3. The manual lists an AC wall adapter or a computer as suitable connection examples.
4. The case LED will flash green while charging.
5. When the charging case is fully charged, the LED will remain solid green.

The specified input power supply is DC 5V/1A.

Soundmates V2 Technical Specifications

These are the values printed in the supplied Soundmates V2 manual.  

Important Safety Instructions

The Soundmates V2 should only be used for their intended purpose. The manual provides the following safety precautions:

• Keep the unit away from heat sources and direct sunlight.
• Keep the product away from humidity, water, and other liquids.
• Do not expose the device to extremely high or extremely low temperatures because this may damage the battery.
• Do not operate the unit if it has become wet or moist.
• Do not use the unit after it has been dropped or otherwise damaged.
• Electrical repairs should only be performed by a qualified electrician.
• Improper repairs can expose the user to serious risk.
• Keep the product out of the reach of children.
• The Soundmates V2 are not a toy.

Battery Disposal

The Soundmates V2 contain lithium-polymer batteries.

The manual states that lithium-polymer batteries are considered environmentally safe when fully discharged. Disposal should follow applicable local and state requirements for battery disposal.

FCC and Radio-Frequency Information

The manual states that the device complies with Part 15 of the FCC Rules.

Operation is subject to two conditions:

1. The device may not cause harmful interference.
2. The device must accept interference it receives, including interference that may cause undesired operation.

Changes or modifications that are not expressly approved by the party responsible for compliance may void the user’s authority to operate the equipment.

The manual also identifies the product as having been tested against the limits for a Class B digital device under Part 15 of the FCC Rules.

If the product causes harmful interference to radio or television reception, the manual recommends trying one or more of these measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit from the receiver.
• Consult the dealer or an experienced radio/TV technician.

The manual further states that the device and its antenna must not be co-located or operated together with another antenna or transmitter and that the device meets general RF exposure requirements for portable exposure conditions.

Frequently Asked Questions

How are Tzumi Soundmates V2 earbuds turned on?

Removing both earbuds from the charging case turns them on automatically, and their LEDs flash blue. If they are already outside the case and powered off, touching the RIGHT or LEFT earbud for about 5 seconds turns them on; the blue LEDs flicker and the “Power On” prompt is heard.

How are Soundmates V2 earbuds paired with a phone?

Remove both earbuds from the charging case so they first pair with each other. Keep them within 3 feet of the phone during pairing, enable Bluetooth, and select Soundmates from the Bluetooth device list. A “Device Connected” prompt confirms the connection.

Can one Soundmates V2 earbud be used by itself?

Yes. The manual states that each earbud can be used independently.

How long do the Soundmates V2 earbuds take to charge?

The estimated charging time for the earbuds is approximately 1.2 hours.

How long does the Soundmates V2 charging case take to charge?

The estimated charging time for the charging case is approximately 2 hours.

How long is the Soundmates V2 music playback time?

The manual lists approximately 5 hours of music playback time.

How can the next or previous song be selected?

Tap the RIGHT earbud three times for the next song. Tap the LEFT earbud three times for the previous song.

What does “Battery Low” mean on Soundmates V2 earbuds?

The “Battery Low” voice prompt indicates that the earbuds are low on power. They should be placed into their respective charging slots in the charging case, where charging begins automatically.