Smart Thermostat neoStat PRO

IMI Heatmiser Smart Thermostat neoStat PRO

The IMI Heatmiser neoStat PRO is a smart room thermostat designed to control heating and compatible cooling systems. It combines temperature regulation, a minimalist LED display, touch-sensitive controls, and wireless communication with the Heatmiser neoHub.

The thermostat can operate as a non-programmable room thermostat or, when paired with a neoHub, use programmable heating and cooling schedules configured through the Heatmiser neoApp.

The neoStat PRO supports Weekday/Weekend, 7 Day, and 24 Hour programming through the app. It also provides frost protection, holiday operation, temperature adjustment, keypad locking, remote temperature sensor connections, and configurable display brightness.

For compatible cooling installations, the thermostat supports dew point monitoring and floor temperature limiting. When used with a neoHub and HC-Switch, the neoStat PRO can control underfloor cooling while monitoring floor temperature to help prevent condensation.

The thermostat is designed for flush-mounted installation and operates from a 230V AC supply. Wiring options are provided for switched-live boilers, volt-free boiler connections, heating valves, and the Heatmiser UH8 wiring center.

Important: The neoStat PRO must not be used to control electric underfloor heating.

Product Overview and Technical Specifications

The neoStat PRO is part of the IMI Heatmiser neoStat Series.

It provides local temperature adjustment through three touch-sensitive keys, while additional programming and configuration features are available through the neoApp when connected to a neoHub.

How the Programmable Room Thermostat Works

A programmable room thermostat combines temperature measurement with scheduled heating control.

The thermostat monitors the room temperature and requests heating when the measured temperature falls below the selected target.

When the required temperature is reached, heating demand stops.

When connected to a neoHub, the neoStat PRO can use scheduled comfort levels to maintain different temperatures at different times of the day.

Understanding Temperature Settings

Increasing the set temperature does not cause a heating system to warm a room faster. Heating speed depends on the design and size of the heating system.

A higher temperature setting causes heating to continue until the higher target is reached.

Similarly, reducing the temperature setting does not make a room cool faster. It changes the temperature that the system is instructed to maintain.

Selecting a Comfortable Room Temperature

A suitable starting point is approximately 18°C.

The target temperature can then be increased by 1°C each day until a comfortable level is reached.

Once the required comfort level has been established, the thermostat can maintain it without unnecessary adjustments.

Thermostat Placement and Temperature Accuracy

The thermostat requires unrestricted airflow to measure the surrounding temperature correctly.

Avoid covering the thermostat with curtains or placing furniture directly in front of it.

Nearby electric heaters, televisions, and lamps can affect temperature measurement and heating operation.

Parts, Components, and Touch Controls

The neoStat PRO uses a compact front panel with an LED display and three touch-sensitive controls.

The thermostat also includes an approach sensor and mounting hardware arrangement consisting of a front panel, back plate, and retaining screw.

Main Components

Touch Control Buttons

The neoStat PRO has three touch-sensitive keys:

Different functions are activated by pressing a key, holding it, or holding two or three keys together.

Understanding the LED Display

The neoStat PRO uses an LED display to show operating information.

The display provides visual indications for heating, cooling, frost protection, sensor faults, and wireless communication.

LED Display Symbols and Indicators

Heating Indicator

The flame symbol appears when the thermostat requests heating.

The symbol flashes while Optimum Start is active.

Cooling Indicator

The snowflake symbol appears when cooling is active.

Dew Point Indicator

The dew point symbol indicates that the floor has reached the dew point condition, causing cooling to stop.

This is part of the thermostat’s condensation protection function when used with a compatible cooling system.

Sensor Warning Indicator

The sensor warning symbol flashes when the thermostat fails to receive a signal from a wireless sensor or window/door switch.

Mesh Network Indicator

The mesh symbol appears when the neoStat PRO is communicating with the neoHub.

If the symbol disappears, the thermostat has lost its connection to the neoHub.

Approach Sensor

The neoStat PRO contains an approach sensor that detects when someone moves toward the thermostat.

When a person approaches, the touch-sensitive keys and display backlight illuminate.

This makes the display and controls easier to see when adjusting the thermostat in a dark room.

The display brightness and standby behavior can be configured using the display settings.

Display Brightness and Standby Settings

The neoStat PRO allows the display to remain visible at a reduced brightness or become blank when not being operated.

When the keypad is used, the display illuminates at full brightness.

After several seconds without interaction, it returns to the selected dimmed or blank setting.

Available Display Options

How to Change the Display Settings

1. Press and hold the Tick key.
2. Continue holding until 01, 02, or 03 appears in the center of the display.
3. Use Up or Down to select the required setting.
4. Press Tick to confirm.

The display will use the selected brightness or blank-screen behavior after the controls have been inactive for several seconds.

Blank Display Operation

Setting 03 allows the LED display to become blank when not being used.

This is the factory default.

The approach sensor and touch controls allow the display to illuminate again when the thermostat is approached or operated.

Safety Instructions and Installation Requirements

The neoStat PRO operates using a 230V AC electrical supply.

Installation must be performed by a qualified electrician and comply with applicable local electrical regulations.

The correct wiring arrangement depends on the boiler, heating valve, or wiring center being connected.

Important Installation Precautions

• Mount the thermostat at eye level.
• Avoid installing it close to direct heat sources.
• Do not press forcefully against the LED panel, as permanent damage may occur.
• Use a recessed back box with a minimum depth of 35 mm.
• Follow the manufacturer’s wiring diagram for the connected equipment.
• Refer to the boiler manufacturer’s wiring instructions when connecting a boiler.
• Do not use the neoStat PRO to control electric underfloor heating.

Electric Underfloor Heating Restriction

The neoStat PRO must not be used to control electric underfloor heating.

This restriction applies even though the thermostat supports a remote floor probe and configurable floor temperature limiting.

Installing the neoStat PRO Thermostat

The neoStat PRO is designed for flush mounting into a recessed wall back box.

The minimum required back box depth is 35 mm.

Step 1: Remove the Front Panel

1. Locate the retaining screw on the bottom edge of the thermostat.
2. Use a small screwdriver to loosen the screw slightly.
3. Carefully separate the thermostat front panel from the back plate.
4. Place the front panel somewhere safe.

Step 2: Connect the Electrical Wiring

The electrical cables must be connected according to the appropriate wiring diagram.

The manufacturer provides diagrams for:

• Switched-live boiler systems.
• Volt-free boiler systems.
• Heating valve connections.
• Heatmiser UH8 wiring center connections with optional remote probes.

The terminal connections must match the installed equipment.

Step 3: Mount the Back Plate

1. Position the thermostat back plate against the recessed wall back box.
2. Align the mounting holes.
3. Screw the back plate securely into the box.

Step 4: Reattach the Front Panel

1. Position the front panel against the mounted back plate.
2. Carefully clip the front section into place.
3. Tighten the retaining screw to secure the thermostat.

The illustrated installation procedure is provided on PDF pages 6–7.

Setting Up the neoHub and neoApp

The neoStat PRO supports programming and additional configuration through the Heatmiser neoHub and neoApp.

The neoStat PRO operates as a non-programmable thermostat by default. Programmable heating and cooling schedules require the thermostat to be paired with a neoHub.

Step 1: Connect the neoHub to the Router

1. Connect the neoHub to the router using the supplied Ethernet cable.
2. Connect the neoHub power supply.
3. Wait for the router to assign an IP address to the neoHub.

The Link LED turns red when the neoHub connects to the local network.

Once the neoHub connects to the Heatmiser cloud server, the Link LED turns green.

Step 2: Install and Register the neoApp

1. Connect a smartphone or tablet to the same Wi-Fi network as the router.
2. Download the Heatmiser neoApp from the Apple App Store or Google Play Store.
3. Register an account.
4. Sign in.
5. Select Add Location.
6. Press the Connect button on the neoHub when prompted.
7. After successful connection, enter a name for the location, such as Home.

The neoHub is now associated with the app account.

Pairing the neoStat PRO With the neoHub

After setting up the neoHub, the thermostat must be added to the mesh network.

Step 1: Start Pairing in the neoApp

1. Open the neoApp.
2. Select ADD NEOSTAT.
3. Enter a preset or custom name for the thermostat.
4. Press NEXT.

The app provides a two-minute period for the neoStat PRO to join the neoHub.

Step 2: Activate Pairing on the Thermostat

1. Locate the Tick and Up keys on the neoStat PRO.
2. Press and hold both keys together.
3. Continue holding until the mesh symbol flashes on the display.

The flashing mesh symbol indicates that pairing is in progress.

Step 3: Confirm the Connection

When the thermostat successfully connects to the neoHub:

• The mesh symbol remains continuously displayed.
• A confirmation appears in the neoApp.

Step 4: Complete the Setup

In the app:

• Select ADD ANOTHER to add another zone.
• Select FINISH to complete the setup.

The neoHub only needs to be paired with the account once.

To add more neoStat thermostats later, select ZONES, then EDIT, followed by ADD ZONE.

Understanding the neo Mesh Network

The neoStat PRO communicates through the Heatmiser mesh network.

Compatible neoStat thermostats can send and receive wireless signals through other thermostats on the network.

Communication may be relayed between thermostats until it reaches the intended destination.

This provides a way to extend communication range and improve network stability compared with ordinary radio-frequency thermostat connections.

Mesh Connection Status

The mesh symbol remains displayed while the neoStat PRO is communicating with the neoHub.

If the mesh symbol disappears, the hub connection has been lost.

Room and Floor Temperature Display

The neoStat PRO can use different temperature sensors depending on its configuration.

The available sensor arrangements include:

• Built-in air temperature sensor.
• Remote air temperature sensor.
• Floor temperature sensor.
• Combined air and floor sensing.

When both air and floor sensors are used, the room temperature is displayed by default.

How to View the Floor Temperature

1. Press and hold Down and Tick together.
2. Continue holding for 5 seconds.
3. The current floor temperature appears temporarily.
4. The display then returns to the room temperature reading.

The floor sensor reading is available when the relevant floor sensor is configured.

Heating and Cooling Comfort Levels

The neoStat PRO supports programmable comfort levels when paired with a neoHub.

The comfort schedules are configured through the neoApp.

Available Programming Modes

The neoStat PRO operates as a non-programmable thermostat by default.

Default Heating Schedule

When programmable operation is activated through the neoHub, the following heating comfort levels are provided.

Default Cooling Schedule

The corresponding cooling comfort levels are:

Weekday/Weekend Programming

This mode applies one set of four comfort levels to Monday through Friday and a separate set to Saturday and Sunday.

7 Day Programming

This mode allows each day to have its own four comfort levels.

24 Hour Programming

This mode applies the same four comfort levels to every day.

Disabling Unused Comfort Periods

Unused comfort periods can be disabled by setting their time to –:–.

For example, when only two daily comfort periods are required, the remaining periods can be disabled.

Changing the Comfort Schedule

Heating and cooling comfort levels are configured through the neoApp.

The thermostat must be paired with the neoHub for programmed operation.

The programming mode and comfort levels are selected and adjusted using the mobile app.

Adjusting the Set Temperature

The neoStat PRO allows the current target temperature to be adjusted directly using its touch controls.

How to Change the Temperature

1. Press Up or Down.
2. The word SET appears with the current target temperature.
3. Use Up and Down to select the required temperature.
4. Press Tick to confirm and return to the main display.

Temperature Changes During Programmable Operation

When the neoStat PRO is operating with a programmed schedule, the manually selected temperature remains active until the next programmed comfort level.

At that time, the thermostat returns to the scheduled temperature.

When operating without a programmed schedule, the thermostat provides manual temperature control.

Frost Protection Mode

Frost Protection allows the neoStat PRO to maintain a reduced temperature when normal heating is not required.

The thermostat requests heating only when the measured room temperature falls below the selected frost protection temperature.

How to Activate Frost Protection

1. Press Tick to activate Frost Protection.
2. The frost protection symbol appears on the display.

While Frost Protection is active, heating is requested only when required to maintain the configured frost temperature.

If heating is activated, the flame symbol appears.

How to Cancel Frost Protection

Press Tick again.

The frost protection symbol disappears.

Frost Protection Settings

The frost protection temperature can be configured through the neoApp when the relevant settings are available.

Holiday and Away Mode

Holiday Mode is configured through the neoApp.

In thermostat operation, Holiday Mode reduces the target temperature to the frost protection setting.

The thermostat maintains the frost protection temperature for the holiday period.

When the holiday ends, the thermostat automatically returns to its normal programmed operation.

Holiday Mode Behavior

Holiday configuration is managed through the neoApp rather than through a dedicated holiday button on the thermostat.

Unlocking the neoStat PRO

The neoStat PRO supports keypad locking using a four-digit PIN configured through the neoApp.

How to Unlock the Thermostat

1. Press Tick once.
2. The display shows 00.
3. Use Up and Down to enter the first two digits of the four-digit PIN.
4. Press Tick to confirm.
5. Use Up and Down to enter the remaining two digits.
6. Press Tick to confirm.

The thermostat unlocks and returns to the main display.

The PIN must match the code previously configured through the neoApp.

Advanced Thermostat Settings

The neoStat PRO provides additional configuration options through the neoApp.

Many advanced settings remain unavailable or inactive until the thermostat is paired with a neoHub.

Advanced Settings Overview

Switching Differential

Switching Differential determines how far the measured temperature must fall below the target temperature before heating begins.

For example, with a target temperature of 20°C:

• A 1°C differential activates heating at 19°C and stops it at 20°C.
• A 2°C differential activates heating at 18°C and stops it at 20°C.

The default switching differential is 1°C.

Frost Protection Temperature

This setting determines the temperature maintained while Frost Protection Mode is active.

The adjustable range is 5–17°C.

The factory default is 12°C.

Output Delay

Output Delay prevents rapid switching of the heating output.

The adjustable range is 0–15 minutes.

The default setting is 0 minutes, meaning no additional delay is applied.

Temperature Up/Down Limit

This feature restricts temperature changes made using the Up and Down controls.

The restriction can also apply while the thermostat is locked.

It allows limited temperature adjustment without providing unrestricted control of the heating system.

Temperature Sensor Selection

The neoStat PRO automatically detects connected remote sensor probes.

After the probes have been detected, the sensor configuration can be changed through the neoApp.

Available sensing arrangements include:

• Air temperature sensing.
• Floor temperature sensing.
• Combined air and floor sensing.

When both air and floor sensors are enabled, the floor sensor is used to limit the floor temperature.

Floor Temperature Limit

The floor temperature limit is available when the thermostat is configured to use both air and floor sensing.

The adjustable range is 20–45°C.

The factory default is 28°C.

When the configured floor temperature limit is reached, the corresponding floor limit indicator appears.

The neoStat PRO must not be used to control electric underfloor heating.

Optimum Start

Optimum Start calculates when heating should begin so that the programmed temperature can be reached at the required time.

The thermostat uses its measured temperature increase rate to estimate how long the heating system needs to warm the room.

The aim is to begin heating as late as possible while still reaching the programmed temperature at the required time.

Rate of Change

Rate of Change represents the number of minutes the thermostat calculates are required to increase room temperature by 1°C.

For example, a value of 20 represents approximately 20 minutes for a 1°C increase.

The initial value is 20 minutes.

The calculation can change daily as the thermostat monitors heating performance.

This setting is informational and cannot be manually changed.

Programming Mode

When paired with a neoHub, the thermostat can use the following programming arrangements:

Temperature Format

The temperature display can be configured to use:

• Celsius (°C)
• Fahrenheit (°F)

Cooling and Dew Point Protection

The neoStat PRO supports compatible underfloor cooling systems when used with a neoHub and HC-Switch.

Cooling operation requires the correct system configuration and a floor temperature sensor.

Cooling Operation

When cooling is active, the snowflake icon appears on the display.

The thermostat monitors temperature conditions to determine whether cooling can continue safely.

How Dew Point Protection Works

During cooling, the thermostat uses information from air, floor, and humidity sensors to calculate the dew point temperature.

As the floor approaches the calculated dew point, the thermostat stops cooling.

This function helps reduce the risk of condensation forming on the floor surface.

Floor Sensor Requirement

A floor sensor must be fitted for underfloor cooling operation.

The floor sensor allows the thermostat to monitor floor temperature and calculate the dew point cutoff.

Cooling Status Indicators

Enabling Cooling

Cooling is disabled by default.

To enable cooling, access the zone settings menu in the neoApp and configure cooling for the compatible system.

Electric Underfloor Heating Restriction

The thermostat supports compatible underfloor cooling but must not be used to control electric underfloor heating.

These are different operating applications.

Remote Temperature Sensor Connections

The neoStat PRO supports up to two remote temperature probe connections:

• Remote floor sensor.
• Remote air sensor.

The thermostat automatically detects connected remote probes.

Supported Probe Types

Remote Probe Terminals

The terminals are illustrated in the manufacturer’s remote probe connection diagrams.

Connecting the Floor Sensor

The remote floor probe uses the RT1 and Negative terminals.

The probe provides floor temperature information for the selected sensing configuration.

Connecting the Remote Air Sensor

The remote air thimble sensor uses the RT2 and Negative terminals.

The probe supplies an external air temperature measurement.

Remote Probe Configuration After Wiring Corrections

If a remote probe has been connected incorrectly and the thermostat is not paired with a neoHub, a factory reset is required after correcting the connection.

This allows the thermostat to update its automatically detected remote probe configuration.

When connected to a neoHub, the sensor configuration can be managed through the neoApp.

Recalibrating the Thermostat

The neoStat PRO provides a temperature calibration offset function.

How to Recalibrate the Temperature

1. Press and hold Up and Down together for 10 seconds.
2. The Tick key flashes once.
3. Use Up and Down to change the temperature offset.
4. Press Tick to save the setting.
5. The thermostat returns to its main display.

Removing a Previous Calibration Offset

To remove a previously stored calibration offset, a complete factory reset is required.

Factory Reset Instructions

The neoStat PRO includes a factory reset function that restores its default settings.

How to Factory Reset the neoStat PRO

1. Locate the three touch-sensitive keys.
2. Press and hold Down, Tick, and Up together.
3. Continue holding until all display icons appear simultaneously.

This activates the factory reset procedure.

Following reset, the required neoHub connection and app-controlled settings can be configured again as needed.

Error Codes and Troubleshooting

The neoStat PRO displays error codes when temperature sensor faults are detected.

Error Code Reference

Error E0: Internal Sensor Fault

E0 indicates that the internal temperature sensor has developed a fault.

Technical assistance should be obtained from the manufacturer or an appropriate service professional.

Error E1: Remote Floor Probe Fault

E1 indicates a problem associated with the remote floor probe.

Possible conditions include:

• The floor probe has not been connected.
• The floor probe is incorrectly wired.
• The floor probe is faulty.

The connection and condition of the probe should be assessed by an appropriate professional.

Error E2: Remote Air Probe Fault

E2 indicates a problem associated with the remote air temperature probe.

Possible conditions include:

• The remote air probe has not been connected.
• The remote air probe is incorrectly wired.
• The remote air probe is faulty.

The probe and its wiring require checking.

Common Operating Problems and Checks

The following operating checks are based on the functions and indicators described in the neoStat PRO manual.

Checking Programmable Heating Operation

When the thermostat is not following the expected heating schedule:

1. Check that the thermostat is paired with the neoHub.
2. Review the programming mode through the neoApp.
3. Check the configured comfort periods.
4. Check whether Holiday or Frost Protection Mode is active.
5. Review any displayed sensor warning or error code.

Checking a Blank Display

The default display setting is Blank.

When the display becomes blank after inactivity, it may be operating according to its configured standby display setting.

The display can be configured for Medium Brightness or Low Brightness if a continuously visible temperature reading is preferred.

Checking Cooling Operation

When cooling is not active:

1. Check whether cooling has been enabled through the neoApp.
2. Observe whether dashes are displayed, indicating that cooling is disabled.
3. Check whether the dew point indicator is present.
4. Check the connected floor sensor configuration.

Cooling requires the compatible neoHub and HC-Switch arrangement described in the manual.

neoStat PRO Wiring Diagrams

The neoStat PRO provides electrical terminal connections for power, heating control, and optional remote temperature sensors.

The manufacturer provides four wiring diagrams covering different connection arrangements.

The thermostat must be installed by a qualified electrician in accordance with the manufacturer’s wiring instructions and local electrical regulations.

Electrical Terminal Identification

The thermostat wiring diagrams identify the following terminals:

The diagrams identify a 230V AC mains supply connected through L and N.

The A1 and A2 connections are used in the control arrangements shown in the manufacturer’s illustrations.

Switched-Live Boiler Wiring

The switched-live boiler wiring diagram is provided on PDF page 23 (printed manual page 22).

This arrangement shows the neoStat PRO connected to a boiler requiring a switched-live control signal.

The diagram identifies:

• Neutral mains connection.
• Live mains connection.
• Heating control switching terminals.
• Switched-live connection to the boiler.

The exact boiler connections must follow the boiler manufacturer’s wiring diagram.

Switched-Live Wiring Reference

The manufacturer’s original diagram must be used for the precise conductor connections and switching arrangement.

Volt-Free Boiler Wiring

The volt-free boiler connection diagram is located on PDF page 24 (printed manual page 23).

This arrangement shows separate mains supply connections for the thermostat and volt-free control connections to the boiler.

Boiler Room Thermostat Connections

The manufacturer’s diagram identifies the boiler terminals as:

• LS
• LR

These are normally the boiler’s room thermostat connection terminals.

The exact terminal labels may vary depending on the boiler.

The boiler manufacturer’s wiring diagram must be checked before connecting the thermostat.

Heating Valve Wiring

The heating valve wiring diagram is located on PDF page 25 (printed manual page 24).

The diagram shows the neoStat PRO connected to a heating valve arrangement.

It identifies:

• Thermostat mains supply.
• Heating valve live and neutral connections.
• Heating control switching connections.
• Valve auxiliary switching connections to the boiler.

The boiler room thermostat connections are identified as LS and LR in the diagram.

The connected boiler’s wiring instructions must be followed for the final arrangement.

Wiring the neoStat PRO to the UH8 Wiring Center

The UH8 wiring center connection diagram is located on PDF page 26 (printed manual page 25).

The diagram illustrates the neoStat PRO connected to the Heatmiser UH8 and shows optional remote temperature probe connections.

Connections Shown

The diagram includes:

• 230V AC thermostat power connections.
• Heating control switching connections.
• UH8 connection terminals.
• Optional remote floor probe.
• Optional remote air probe.

The UH8 connection illustration identifies terminals including L, numbered zone connection points, E, N, and SL.

The original diagram must be followed to determine the correct connections for the installed wiring center.

Remote Probe Connections in the UH8 Diagram

The remote probes are shown connected separately from the mains supply and heating control terminals.

Electrical Installation Requirement

The wiring diagrams must be followed by a qualified electrician.

The connected boiler, valve, or wiring center must also be installed according to its own manufacturer’s instructions.

Radio Compliance Information

Heatmiser UK Ltd declares that the neoStat PRO radio equipment complies with Directive 2014/53/EU.

Radio Specifications

The manufacturer provides a QR code for the neoStat family Statement of Compliance.

The referenced compliance information also includes the security update support period.

Customer Support and Manufacturer Information

IMI Heatmiser provides product information and technical support through its official website and support team.

Additional technical specifications and product information are available through the manufacturer’s website.

Frequently Asked Questions

1. How is the Heatmiser neoStat PRO paired with a neoHub?

The neoHub must first be connected to the router and registered through the Heatmiser neoApp.

In the app, select ADD NEOSTAT, enter a zone name, and press NEXT.

On the neoStat PRO, press and hold Tick and Up together until the mesh symbol flashes.

When pairing is complete, the mesh icon remains displayed and confirmation appears in the app.

2. Can the neoStat PRO be programmed without a neoHub?

No. The neoStat PRO operates as a non-programmable thermostat by default.

Programmable heating and cooling schedules are available when the thermostat is paired with a neoHub.

The Weekday/Weekend, 7 Day, and 24 Hour programs are configured using the neoApp.

3. How is the neoStat PRO factory reset?

Press and hold all three touch-sensitive keys—Down, Tick, and Up—together.

Continue holding until all icons appear on the LED display.

This activates the factory reset procedure.

4. How is the neoStat PRO display kept on?

Press and hold Tick until the display shows 01, 02, or 03.

Use Up or Down to select 01 for Medium Brightness or 02 for Low Brightness, then press Tick to confirm.

Setting 03 allows the display to become blank when inactive and is the default.

5. What does E1 mean on the Heatmiser neoStat PRO?

E1 indicates a fault associated with the remote floor temperature probe.

The probe may be disconnected, incorrectly wired, or faulty.

The floor sensor connection and sensor condition require assessment.

6. How is the neoStat PRO unlocked?

Press Tick once.

The display shows 00, after which the previously configured four-digit PIN must be entered in two groups.

Use Up and Down to enter the first two digits and press Tick, then enter the remaining two digits and confirm.

7. Does the neoStat PRO support underfloor cooling?

Yes. When used with a compatible neoHub and HC-Switch, the neoStat PRO can support underfloor cooling.

A floor temperature sensor is required so the thermostat can calculate the dew point cutoff and stop cooling when condensation conditions are approached.

Cooling is disabled by default and is enabled through the neoApp.

8. Can the neoStat PRO control electric underfloor heating?

No. The manufacturer explicitly prohibits using the neoStat PRO to control electric underfloor heating.

The floor sensor and floor temperature limiting features do not remove this restriction.